Love Lee Lou's Excellent customer service, Eneko is fabulous!! I have a membership here and come every month, and every month my hair is just perfect. I've never had a bad experience And I have been coming here for the last 3 years. Meticulously clean, spacious, beautiful salon with beautiful view. My appointments are always on time to the T. They offer you espresso, coffee, tea. They even pay for your parking. Prices are unbelievably affordable for this gorgeous prime location and expertise of my colorist Eneko. So happy I have discovered this incredible little Gem read more

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I had a great blowout with Ninoska. However, the salon has moved and is no longer at the address 200 S. Biscayne Blvd. as is listed in the yelp description. Nobody answered the phone when I called to find out where they had moved to which is one block west across from Whole Foods. The salon was empty, and this may be the reason. Oh, and the salon's name has changed too! It is now called Satori. If you can find it, don't hesitate to book your appointment with this stylist as I is very pleased with her talent and service. read more

Stay away. DO NOT sign a contract! I give good reviews when earned and bad when deserved. I can't state it strongly enough, stay away from LeeLou Salon in Downtown Miami, owners are very rude, mani-pedis are subpar, and while they say they come with a massage, they do not. It is very unethical for a business to have your credit card on file and keep charging you after you've notified them via email as well as a phone call, with email confirmation of no more charges, and surprise another charge. I have the email proof. I called to cancel the 6 month contract, on the very same day I had been charged for a 7th time, I spoke to the husband, who was very rude (Mr. Rude Owner). I did as he said and emailed to cancel service. Not only did they not refund but they charged me again the following month for an 8th time. I called again and spoke to Mrs. Rude Owner this time. She stated she would only refund this current month even though I was now owed 2 months, with current charge. Then there is Mrs. Rude owner, while attending to your manicure, at your scheduled appointment, she will excuse herself to attend to business matters, or attend to interruptions by Mr. Rude Owner, so your lunch hour manicure will run much longer than expected while they attend to business matters during YOUR scheduled appointment. I've been to many salons in my life, never one so poorly run. There was another manicurist, nice lady, I asked her on one visit if AC could be adjusted as I was very warm. She told me yes it always runs a little warm here, but the owners are cheap and don't like to adjust the AC. So there I sat in a puddle of sweat getting my manicure. Now on to the pedis, worse one I've ever received. My feet were so dried out after 1st pedicure, something I've never experienced in many years of pedicures. In the salons I'm used to patronizing, they offer a foot and leg massage, LeeLou says they offer that here, but touching my feet while giving me a pedicure is just a pedicure, not a pedicure and massage. Learn from my horrible experience and head for another Salon, because at LeeLou, your appointments will be interrupted, made to sit in your own sweat, and be charged when you should not be. Go elsewhere. read more

This place is a great fit if you care about how you appear daily. Thiago did a great job on my hair and I never looked better! Super nice and very professional approach! I feel great and will most definitely stop by again many times! Paul Losev, professional musician at Nature Calls Records! read more

Amazingly stylists. They really listen to what you want and they go out of their way to help you out.

I had been going to Studio-D Brickell and thought I try Leelou because you should always have more than one spot for hair right?! I went for a hair cut, just a clean up and walked out feeling like a new person. Thiago, the hair stylist took his time with my hair and recommended I get a gloss for my grays to blend in because I don't get my hair colored. I didn't even know about gloss until Thiago recommended it to me. Then he told me that shorter hair would look better with the shape of my face instead of the layers I had. He cut and styled my hair after and oh my goodness, I don't know who was the person looking back at me in the mirror. My hair looked healthier, I looked younger and I really felt better. I will not post my before (I know I know but I don't feel comfortable). I will post my after . Oh by the way, in the photo that's not even my side, yet I still love the way I look. Thank you Thiago! HIGHLY recommended! read more

Leelou Salon and Spa - My hair after Thiago's magic at Leelou - Hair Salons Near Me - Miami, Florida

Marda is the guru behind "Project Nails!" I've been a hardcore nail biter and I'm not easy on my hands; Marda's NextGen manicures last me, and they have helped rehab my nails in a surprisingly short amount of time! I'm really happy with the results, her suggestions for taking care of them and her meticulous artistry! I'm a huge fan of this great little spot too. It's like an oasis in one of the most bustling parts of the Downtown/Brickell corridor. I'm glad I found LeeLou *UPDATE* I would be remiss if I didn't post my nail-grow-out project update! Marda's advice and her diligent work got me there!! Plus, I've been seeing Eneko A. for haircut/color services. I LOVE his sense of style! His skills are so versatile! He gave me my "edge" with a textured short cut that can be styled a million ways, but I've also seen girls leave his chair with gorgeous Victoria's Secret model hair and guys with super clean, super tight styles too. read more

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One word: trash. They don't provide the proper tools to their nail techs so the poor woman was trying to remove my gel/acrylics with a nail file. I ended up getting charged $75 for a regular manicure and pedicure because I didn't want to put dip over the bits of acrylic that were left on my nails. Absolutely horrifying management, but the nail tech was really lovely and I felt bad for her. read more

I called to make an appointment, I was not told of any charges for booking or canceling. Within an hour I had to cancel the appointment because I was notified that I was exposed to Covid. When I called LeeLou salon I was told I would be charged for services. In addition, someone from the salon continued to text me on my cell regarding canceling the appointment. It was extremely bizarre. I have all the text messages if anyone would like to read. PROCEED WITH CAUTION read more

I'm a Miami native, and this is my absolute favorite salon in Miami! The manicures and pedicures are always performed so quickly and the job lasts for such a long time. (Nancy is the best). And Betsy does a fantastic job with eyebrows and offers a fabulous selection of tailored facials. My coworkers have all had their hair cut and styled there, and it always looks great. Everyone is friendly and sweet. The place is so clean and has so much natural lighting. It really is a tranquil oasis in a frenzy of otherwise mediocre salons throughout Brickell and Downtown Miami. A must try! read more

Leelou Salon and Spa - Hair Salons Near Me - Miami, Florida

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The owner, Gwen charged me for membership fees while I had Covid and pneumonia. He didn't bother to tell me that I would still be charged even if I couldn't make it to the salon for those health and safety reasons. When I asked if I could use those payments for services now that I'm better he said no. This business must really be doing poorly if that's his position. By the way, he asked his clientele to give him money during Covid to keep his business open! read more

Extremely unprofessional location. I found a special offer listed very clearly on their website that stated gel manicure and pedicure for $64.00. After calling and speaking to the extremely rude and unprofessional man on the other end, he claimed that that offer did not exist and I had to walk him through how I found it on the website. He argued and was very rude over the phone and refused to honor the deal after clearly seeing that it was on his website and then stated that the deal was for a gel manicure and regular pedicure. So he claimed that the offer went from not existing to misleading advertising. He did not even make any apology for the mistake. Would definitely not recommend and will never go here after the way I was spoken to by this man on the phone. read more

Leelou Salon and Spa - The deal offered on the website - Hair Salons Near Me - Miami, Florida

Got my nails done by Marda, and she was amazing! I'm often shy to say if I don't like salon work and she insisted on checking in with me often to make sure I was truely happy. I SO appreciated that! Very patient, kind and great to talk to. Beautiful work, I really liked the "Negligee" color of shellac she used. A couple days later one of my nails broke and Betsy fixed me right up. She was also a delight to talk to and did beautiful quality work. The tip she added on feels super secure and well-fitted. Looking forward to trying out their hair services possibly as well. read more

Leelou Salon and Spa - French Shellac almond shaped. - Hair Salons Near Me - Miami, Florida

HORRIBLE CUSTOMER SERVICE! One of the stylist messed up my hair in the back and I called to complain, the owner, Gwen was very rude and condescending at first and then started laughing during the phone call as I wanted this situation fixed or a refund. The haircut was $66 for a basic men's cut and for a $66 haircut you would think it would be perfect. Owner is being very unprofessional, even makes Supercuts look superior at this point. read more

Leelou Salon and Spa - Hair Salons Near Me - Miami, Florida

Poor customer service. Promotion is not clear. I made a reservation and I was not agree with their price and they wanted to charged me beacuase I didnt want to cut my hair, they closed the door and left me inside while the g read more

I called to make an appointment to get a dip manicure. When I arrived they only had a few dip colors available, less than 10. I was hesitant about doing it because I found it extremely odd that they would have such a small variety being that it looked like a fancy salon. Dip polish so popular that most salons carry a wide selection. While I sat there talking to the tech she confesses that they really don't specialize in dip but mainly gel polish. It took her 2 hours finish and the outcome was horrible. It's the worst dip manicure I've ever had. I even tried to guide her but clearly she didn't know what she was doing. They charged me $75 just for my dip manicure. When I asked why it was so much, I was told that they charge $20 just to remove the dip polish. I was livid! Never again! Wish I could rate them a negative !!! read more

Trying to grow out my last bad haircut finally got the best of me. In need of a last minute makeover before a holiday party, I called Saturday to book a haircut for Monday, sort of last minute. The gentleman who answers the phone at the reception is always super friendly, with a charming French accent. Blindly booking an appointment with a new hairstylist for a whole new look was brave and could have gone really, really wrong, as it has many times before. I still don't know what possessed me. Thankfully, Jennifer, my stylist got me the exact haircut I had envisioned. Finally, someone who LISTENS. She really took the time paging through all the pinned photos on my smartphone, talking things over, making sure we were both on the same page. I couldn't have hoped for a better result. My new undercut is awesome and I've gotten a ton of compliments over the past few days. The sole reason for 4 and not 5 stars is the pricing. $100 for a cut isn't totally unreasonable, especially for a great cut, but most salons charge in the $70 to $90 range. Well, I suppose $30 more is the price I shall pay for the hair I want. read more

I left my old salon on south beach "Paula's" very low class but my hair stylist was the best. Julien Farel is walking distance from all the hottest buildings downtown and Brickell Ask for Igor or Julio for colorist and wash and blow dry ... Sauna did my up do and curls one night it held better than the stylist at the Bellagio of Las Vegas. Linda is the best for nails & pedicures . She also does lashes , massages , waxing, and facials . The owner is extra accommodating, as you enter the salon they offer water teas wine. I'm a huge tea fan and they have every flavor imaginable . The ambience is the best part aside from the energy. Amiely books the appointments when I call , she is super sweet and accommodating. Will never leave this salon. read more

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PHENOMENAL! Hands down the best. I finally don't have to drive to Fort Lauderdale anymore for a haircut. Clean, inviting, courteous and actually listened to me. When I told Thiago my goals for my hair he made it happen and walked me through the process. Best hair stylist ever. Gwenn at the front desk was also top notch. Very courteous. Red carpet all the way. Thank you, thank you, thank you. You get what you pay for and I'm a customer for life. Gracias read more

It's been 1 week since I had my nails done with a beautiful gel French manicure. I had them done in gel because I was told they would last at least 2 weeks. I'm updating my original review with new pictures. My nails started to peel yesterday. My nails lasted exactly 1 week. While my manicure was nice. It's certainly not worth the money you will spend getting them done in this salon. Update: 5.25.17. After writing my review I received a message from LeeLou's owner apologizing for my experience and I received an invitation to visit again. First off, I give kudos to the owner for the invite and handling the situation professionally. I wasn't able to visit right away as I had bien my nails done somewhere else. Once it was time to redo my gels I went back. Again, the service is spectacular. My nail technician offered me tea and water which was great and was perfect for my 3:00 caffeine fix. My nails came out beautifully. Now, the biggest part of my update, yes they latest! They latest exactly two weeks thus making the price and quality of service a bit mite sustainable. If I can't get a regular appointment with my manicurist, I most definitely well be visiting LeeLou. I now am convinced thier services are worth the price. read more

Leelou Salon and Spa - My gel nail polish only lasted one week. For that I rather get a regular manicure and save the money. - Hair Salons Near Me - Miami, Florida

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LeeLou salón charged me $42 without tip to paint gel polish on my nails that lasted less than two weeks. I had no paint on my nails walking into my appointment and I did not receive a manicure. All she did was file a little and paint. I do not recommend this salon. read more

Leelou Salon and Spa - Gel polish - Hair Salons Near Me - Miami, Florida

This photo doesn't even begin to give my nails justice. Amazing job. I'll update this post on how long they last, but Betsy did a great job. This is shellac gel by the way. She really paid attention to detail. Loved my first experience. Would recommend (: read more

Leelou Salon and Spa - Hair Salons Near Me - Miami, Florida

I have to give a review. I came with a big hair problem caused by another salon in Miami. I entered Leelou Salon with damaged red color hair. I asked if someone at LeeLou could help me. The receptionist told me they were up for the challenge. Fiona was the stylist assigned to fixing my hair color. She was fabulous! She patiently described what she would do to get my original hair color back. The experience was great! Fiona was able to fix my hair color, and give me a beautiful new cut and blow out. I felt so much better. Now I am a loyal client. I joined the hair club and I am able to get my roots done at the end of each month at a reasonable rate. The salon is very clean and beautifully decorated. Leelou follows the CDC recommendations. I highly recommend this salon. Very professional. read more

Marda is AMAZING! She does my nails every two weeks and is an absolute gem. She is so sweet and does a fantastic job. My last appointment I asked her for something she had never done before and she executed it perfectly. We used pictures to get it right and she was so gracious to give it a try. I am a huge fan of hers so if you are looking for a great manicurist she is the one! read more

I don't even know where to start with this salon. My skin was the worst it has EVER been and I felt so lost as to what to do with it. My dermatologist wanted to put me on Accutane, but I met Betsy shortly after and she said to give her 6 months before I make any decisions. This woman completely changed my face in 6 months. Not only did she make it beautiful, clear and bright but it's better then it has EVER been in my 31 years. For the first time in my life, I am comfortable being make up free and I didn't have to take extreme measures to get there! Her husband is incredibly friendly and helpful, and everyone I have encountered since going there has been professional and very friendly. My monthly visit is something I look forward to and I already cant wait to go back! No one will ever touch my skin again! Thank you so much, ​Betsy!! read more

I made an appointment over the phone and the manager did not mention anything about cancelation fees and that any cancellations have to happen 24 hours before the appointment otherwise they charge your card. I called to cancel my appointment 3 hours before my appointment and the manager was extremely rude over the phone. This is not proper costumer services. I would never go here. read more

Linda!! Best mani and pedi ever. She took her time and was very meticulous which I LOVED! Great customer service. I really wish I lived here in Miami so that I could always have her do my nails read more

Leelou Salon and Spa - Hair Salons Near Me - Miami, Florida

I have been debating writing this review for the past year, but I cannot get over the HORRIBLE experience I had in this salon. I have been to the salon previously with a stylist that unfortunately moved away and was very pleased with the work and treatment I received at that time.....HOWEVER over a year ago I went in again and have been suffering with the consequences since. I sprayed some temporary hair color in my hair for Halloween and some of the color did not wash out. I came in at 10am to have just the ends of my hair that had the dye, corrected to my regular color. I left at 10:30pm with highlighter yellow hair!!!!! The stylist was a new one from NY and I was promised he was capable of doing this fairly easy task. He left my hair in bleach for OVER 6/7 hours and I still left with the original dye in some parts of my hair. I had an interview the next day and was EMBARRASSED with the state of my hair and unrecognizable to my friends and family. The owner was VERY UNpleasant, not apologetic and frankly did not seem to care. She kept trying to convince me that everything looked fantastic, she did not once apologize and could not understand why after sitting in a salon chair of over 10 hours to have just the ends of my hair dyed I was upset with leaving with a whole head of damaged YELLOW/ORANGE hair. In addition the owner still was pushing to charge me OVER $300, she only seemed to care about her money and completely disregarded the experience I had or how damaged, over processed and completely ruined my hair was. While I was on the chair other stylists kept coming to see WHY I had been sitting there for hours and commenting to my stylist. My hair was left BEYOND damaged and over a year later I have spent hundreds of dollars on treatments to get my hair healthy again. It went through a breaking phase and the texture is frizzy, not soft, and does not curl like it naturally did. I am also left with half the amount of hair I originally had. I walked in with healthy, curly, beautifully balayaged hair and left with hair that was all completely yellow (not blonde, yellow!) with orange/pink in some parts. Before and after pictures posted below. Overall, I would NOTTTTTTT recommend this salon due to the HORRIBLE way I was treated with absolutely no remorse. Save your hair!!! read more

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I arrived at LeeLou at 10:45 AM to beat a morning rush when they opened at 11:00 AM (Monday). Writing this review outside their entrance, 15 minutes past the hour, the lights are still off and no one had arrived to open the salon. The LeeLou website says the doors open at 11:00 AM on Monday. Google says they open at 10:00 AM. Yelp says they open at 12:00 PM. It doesn't help that when calling LeeLou, the voicemail claims to be full or not configured. While I'm not sure what the actual answer is, I know that the confusion and delay are unacceptable and that a merchant's website ought to be authoritative. I'm hopeful to update this review after experiencing the highly-reviewed service at LeeLou, but until I can get in the door, that may just not be possible. read more

I hardly ever write reviews, but I think it is worthy to share my experience with this salon. I went there 3 weeks ago and it was good overall, a little bit pricey but I a was ok with it because it is walking distance from my place and I was satisfied with the results. I made a second appointment with them and had to cancel an hour before and told the owner that I was willing to accept any day and time they had available to reschedule. There is a storm alert and it's been raining heavily and very windy, and since I don't own a car, I thought it was not advisable to walk over there under this weather. The owner snapped at me and was very rude. He told me that he was going to bill me for the services, though he had never told me before about their 24 hour cancellation policy. Please note that I had made this appointment less than 24 hours prior. I felt bad for the whole situation because I'm aware how hard it is to maintain a business during this difficult time and I texted him to express him so. He continued to be very rude. I finally told him to take good care of the clients that he already has, because if he treats his customers the way he treated me, I doubted he would get new ones. read more

*Updating review 9/27: I was most impressed by how much this salon seems to care. Gwen clearly wants her customers happy, and really showed that today. Linda was great again (super friendly, professional, and did a great job), and even fixed one of my broken nails like magic. She was able to squeeze me in for eyebrows too, and approached it very professionally and calculated. I'm so happy to have found a nearby place with great staff, great owners, and great work. I've already booked my next appt in 2 weeks. read more

I started getting facials at Leelou a few months ago...I go get facials there once every 3-4 weeks. I must say my face has improved dramatically! People are giving me compliments. I have a lot of hormonal acne and really tough blackheads, Betsy is a magician and always gives me a fantastic facial every time I go. She tailors the facial to what your face needs that day, it's completely customized to your skin. Prices are great, which is shocking because it's in a very chic location and the staff is so friendly- I always look forward to going. I also get mani/pedis here. They have every single color of CND vinylux, The nail polish lasts at least one full week! Highly recommended, plus it's just a short walk from Brickell and parking is validated! :) read more

They fixed my head shape! Easy to schedule, great offerings and valuable talent. Wife loved it so much she went had her her did.

I have found my new nail salon! After wondering around downtown Miami for a good nail salon for lunch time manis, I finally stumbled into Julen Farel. Only a couple blocks from my office, I kick myself for not coming in here sooner. The salon is beautiful, clean and well organized. The staff is very attentive and sweet. And the manis...FANTASTIC! Nancy and Linda are so helpful and Linda gives THE BEST hand massages and forces you to relax and not think about work while you are sitting at her table. Truly a great experience each time I go! read more

Great salon. I got a mani done by Marda and I am so happy with her work. I am in love with my nails and my nails usually break/chip very easily but not this time. Marda is a very knowledgeable and gave me great tips to take care of my nails. You won't be disappointed! read more

Great place! I've tried many salons in Miami and have found few that provide such personalized and friendly services. Being that it's Saturday, I knew it'd be difficult to find a last minute appointment for mani/pedi and blow dry. After calling a few local salons and getting turned down, I called LeeLou and spoke to Gwen who offered to squeeze one in for me. Luckily there was a cancellation and he was able to get me in even sooner! I was surprised to find the place a little empty, but I have to say that the service was great. Everyone was so attentive! I loved the friendliness of the salon staff. I highly recommend Nancy for nails and Zana for hair. Gwen is awesome, he's passionate about his salon and you can tell once you talk to him. I'll definitely be returning and possibly becoming a regular! (And the best part--it's right across from whole foods! Yum!) read more

I absolutely LOVE the team at Julien Farel. It's truly a one stop shop for beauty. I've had a wonderful facial with Betsy. She took such wonderful care of my face and I loved that it felt so clean and healthy for a long time afterwards. I've been to Jennifer for a haircut and she did a great job. She paid attention to my concerns (my phobia of having the stylist cut it too short) and did a wonderful job cutting the horrible dry ends I had and giving my hair a very nice, new and modern shape. I can't say enough of the team there. Honestly. And they validate your parking...winning!! read more

I have been using yelp lately to find restaurants and decided to use it to help me find a nail salon near by my place of business. Found this little gem and was so happy I did. I called before going in and made a mani/pedi appointment. I'm so glad I did because they are a very busy salon/spa and can't take walk ins. So if your the kind to just walk in anywhere and be taken in, don't take it personal, but this is not the place. That's how good they are here. My nail tech was such a genuine person (Linda). Not only was she such a down to earth girl, but she was very clean with her work. She polished my nails so perfectly, she hardly had to clean along the sides of my nails. My desires were hers: she checked with me to make sure the length of my nails were to my liking, she mixed my polish because I just couldn't choose on just one (lol), she cleaned my cuticles so perfectly (they were pretty bad when I got there), and our conversations about life's vibes just made the experience so much better. Nobody likes a socially awkward manicurist and she was far from that! I liked the place so much that I decided to come back for another mani/pedi in 2 weeks. Upon arriving, throughout my stay, and upon my departure, the owner was super genuine and was always making sure my time there was enjoyable. Love love love this place! read more

Great location! This was my first time at Lee Lou and I was impressed by the staff. Very friendly and knowledgeable. They keep the place clean and you can't beat the Yelp deal. Jihua Zhu gave me a powder dip manicure and it still looks great a week later. Definitely recommended to check this place out. read more

Decided to change hairstylists & heard about this place, so I gave it a shot. I could not have had a better experience! Besides having the best head massage during my wash, my hairstylist Colleen really did an amazing job with my hair! I'm pretty particular about my haircuts, & she really nailed it. Not to mention, she did an absolutely perfect job with my color! Getting that perfect brown tone seems to be impossible for many stylists but not Colleen! On top of it all, I enjoyed the salon's vibe & all the energy between all the employees really made the experience that much better! I highly recommend going here if you are thinking about getting a cut anytime soon! read more