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Chuck's Auto Body

4.5 (6 reviews)
Open • 8:00 am - 5:30 pm

Services - Chuck's Auto Body

Bumper repair

Auto frame testing

Rear-end damage

Chuck's Auto Body Photos

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CARSTAR Center City

CARSTAR Center City

3.6
(56 reviews)

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

I came to Center City Collision on the recommendation of a friend and was glad I did. I was in an…read moreaccident and completely totaled the front end of my car; over $10K worth of damage. The amount of work that needed to be done was extensive and I was completely out of my element with what to do. I'm so glad I came to Center City. I don't want anyone to miss these key points I experienced so if you only read a little know this: Center City Collision has: Great Customer Service, Commitment to Quality and Safety, Excellent Communication. And here's why: Great Customer Service: I closed on a house the day my car was supposed to be ready and Chris told me not to worry and to just reach out to him when I was ready; that impressed me. The day I picked up the car, I called ahead and asked if they could check the gas tank (I seriously had just filled it up before the accident and after buying the house and paying for the car, I was a little budget conscious, lol). The receptionist (I can't remember her name but I know she's getting married so I want to give her a shout out ; )) gladly checked the gas level for me. Randy helped me get me situated in the car when I picked it up and encouraged me to contact with ANY questions or concerns. They also covered the rental car costs after my insurance coverage was up. Commitment to Quality and Safety: What impressed me the most was that they truly stood by their words that safety and quality were the most important considerations. There was a sensor that they could not reset without special equipment. They partnered with another shop, which spent $1K to update software, to be able to reset the airbag sensor. When that didn't work, they worked directly with the Subaru dealership to have the problem fixed. Excellent Communication: Due to the amount of work that needed to be done (basically had the front end of my car rebuilt), it took several weeks for the repairs to be completed. Chris contacted me consistently to give me updates and explain what was going on with the car. That sent my mind at ease. After the accident, the communication with the tow company and my insurance were not at all proactive. This was not at all the case with Center City. They made what was a pretty traumatic experience have a positive ending.

Jeff Wyler Collision Center in Wilder

Jeff Wyler Collision Center in Wilder

2.3
(6 reviews)

This place is a joke. It ultimately took 9 WEEKS to get our vehicle back. (1/21 - 3/23)…read more First, it took 7 weeks to get the car fixed, no communication unless we called them. It was always "by the end of next week" or "we're just waiting on one more part to get approved"... but multiple times. Also, supposedly someone quit so the mechanics were backed up. Every call was answered with an excuse of why it wasn't ready yet and not providing a realistic timeline. Never once did they call us. Then when we went to pick it up after 7+ weeks (because we called again to see if it was ready yet), we noticed **NEW DAMAGE** to the car! They were skeptical until they went back thru the drop-off photos. Unbelievable! 9 WEEKS... That's 9 weeks without a car or timeline, which is unreasonable for most working adults. Pick up was a joke, too. I told Bob the whole thing has been a pain in the ass, and he just shrugged. I would NEVER recommend this place to anyone, even if their timing was flexible. PROs: + conveniently located off 471 Wilder exit + great bodywork + insurance accepted CONs: - no proactive communication - lack of customer service - excuses / no accountability - long wait time - untrustworthy, may add damage

The Service with Jeff Wyler Collision is exceptional. Bob Goetz and his crew are wonderful…read more Took care of my problem in a timely manner. I will always use their service. thanks Sue D

Chuck's Auto Body - bodyshops - Updated July 2026

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