We had an amazing experience at Chuck's Harley-Davidson! From the minute we walked in, everyone was welcoming and easy to talk to. Julian was our salesman and he was absolutely awesome -- super knowledgeable, friendly, and patient the whole way through. He really made the whole process simple and enjoyable. The best part? After everything was wrapped up, they even took a photo of me and my wife with our new bike and printed it out for us -- such a thoughtful touch that made the day even more special. Huge thanks to Julian and the entire team at Chuck's Harley-Davidson for making this such a fun, stress-free, and memorable experience. We couldn't be happier with our new ride! read more

Chuck's Harley-Davidson - My wife and I and our brand new CVO are excited to hit the road - Motorcycle Dealers Near Me - Bloomington, Illinois

We've called there to buy a motorcycle.My wife was pre approved through harley davison, can't get anybody to return your calls.Can't get your calls to go through.But you can call on other phones.And they'll go through.I think the place is a sham or a scam. Would not recommend this place will not buy a bike from there or purchase anything from there period. Someone needs to check into what's going on with this place.I was told the managers in a meeting and the owner is never there.I even threatened to get authorities involved.They told me they didn't care.Obviously they don't need to sell motorcycles cuz.I won't recommend them to no one.And I know a lot of people.... read more

I'm originally from Central Illinois but moved to California years ago. Traveling from Nor-Cal to visit family in the Bloomington area, Jerry at Chuck's was able to work my bike in for a new front tire and oil change. The staff was friendly and knowledgeable. I had a nice chat with Winnie the owner, who I hadn't seen in around 18 years. I bought some shirts and they had me ready to roll. Brought back some good memories and reinforced why I ride Harley's. I recommend stopping by, grab a shirt! read more

Chuck's Harley-Davidson - Arrived early for service at Chuck's. - Motorcycle Dealers Near Me - Bloomington, Illinois

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This is the simple pro vs. con review... Pros: Large selection of women's clothing, hosts a good number of local special events, service department is awesome and helpful. They never treated me different even though i'm a novice chick rider... never made me feel silly or stupid and I never felt up-charged or misled. Great group of guys! Cons: Weird hours that make no sense to me, teeny selection of footwear, EXPENSIVE leathers, awkward parking/driveway situation, a desk by the front door that seems out of place and forces me to interact with people before I'm ready. read more

I started riding in 1991 when my DH took the bike to military training for a month. I walked into Chuck's and wanted to buy a bike. Winnie took great care of me then and does to this day. I eventually graduated to an FLTRI Road Glide. Everyone there is friendly. The service is great. I have had to call and chucks has picked up my bike on the side of the road. The driver went out of his way to drop me at home. We were struck by an F4 tornado in 2004. Luckily the Harley was at Chuck's for service. They let me keep it there until the next spring, while we rebuilt our home, at no charge. I know that Chuck's also donates to many charities including Special Olympics and MDA. I can't think of a better place for women riders to go for a great experience. They have never let me down. read more

Terrible service from a dealership! Warranty work was questioned and I had to offer to pay if they checked the malfunction and it wasn't what was wrong. If you are not in their "click" go somewhere else. I wrote a letter to the owner ..Winnie... no response at all. About what I figured from this place . read more

I am beyond ecstatic with the all around service at chucks. From the service department to the amazing women working up front. I've never had anything but great experiences at chucks. When I was struck by a suv they made a terribly stressful situation bearable. They helped tremendously getting everything squared away and making sure I was pleased. Which I was, they do great work and stand by it. I highly recommend chucks to any harely rider. read more

Read the other reviews and almost didn't stop. Glad I did thought cause they have a great selection of bikes and merchandise. I found everything that I was looking for plus a couple other items I wasn't planning on getting but did since they had it. People was friendly and I had 4 people come up to me to see if I needed help. All around great experience. It's worth the stop. read more

Talked to chucks about trading my softail for a street glide was told by service that they wouldn't give me a good trade because of my bars. I ended up buying a road glide from Reimans. Wanted louder pipes And a Chucks didn't have them in stock so I went back to Reimans to get the pipes because they had them in stock. I called Chucks to have them put on and they refused because I didn't buy the parts from their store. They have lost all of my business I guess I will travel an hour and half for people that will help me. read more

Harley Davidson is one of the few places that carries women's tall clothing. Chuck's has always been willing to order tall jeans or any of the tall clothes for me. The clothes wear nice and are of good quality. Happy to finally see some place carrying tall women jeans! read more

We travel and visit the central Illinois area twice a year. The last two summers I have needed to use Chuck's service department, once to replace a headlight and once for my 20,000 mile service. Both times their service was top notch and priced fairly. However, yesterday we stopped in because I needed a new leather jacket. While I was looking at them my wife went to the counter to ask about any Black Friday discounts coming up or if Chuck's game a veterans discount. A older lady (someone said she was the owner) said she was "sick of veterans getting discounts" and they certainly didn't do that. As soon as my wife told me about that little exchange we left and won't be back. I don't care if she wants to show her support to veterans or not by giving a 10% or 15% discount like many dealerships do, but she should just say there are no discounts instead of making disrespectful comments. By the way, their upcoming big Black Friday discounts are a whopping 10%, what a joke. read more

Horrible customer service. Never once had a pleasant experience here. We live an hr and 45 from Bloomington so we called to make sure they had something in stock before driving to Bloomington. They were put out by having to go and look to see if they had something in stock. Guess they didn't need the sale. Will not bring my business to them ever again. Will go without before we give them any of our money! read more