They did a great job. These guys are so skilled and dedicated to what they do, that I can't imagine anyone else doing a better job. 5 stars.

I was losing an inch of water daily in our pool/spa combo. RED Rhino tech spent a few hours in and around the pool and spa checking everywhere for leaks. He found one leak at the underwater light housing and repaired it on the spot. He found a more serious leak at one of the spa jets that required removal of a section of the spa surface around the jet to remove and replace a cracked PVC pipe behind the wall. That repair took a 2nd visit from a different tech trained to do that kind of work. It took a few hours but the finished job matches the pool surface well and leak is repaired. read more

Red Rhino met and exceeded expectations! (That's a rare treat with many businesses these days, but so gratifying when it happens.) The company is 100% committed to customer satisfaction, and all people you interact with at Red Rhino are company employees (they do *not* "contract out" work to third parties). If you read no further, just know that - from our experience - Red Rhino is the "real deal" and earned two horns up! The "short version" of our experience... At the recommendation of Kent and his sons at Pinch a Penny #97 (Southchase/Hunters Creek), we contacted Red Rhino. Our first call was to the effervescent and extremely knowledgeable Rhino Rebekah, who was happy to take the time to explain the entire leak detection process, answer questions, provide the quote and set the appointment. Arriving on-time with a encouraging smile and joyful attitude, Rhino Nate kindly explained the leak detection procedures he would be doing and confirmed that - not only would he verbally explaining what was discovered - but also would email a written follow-up report with photo documentation. Once inspection was complete, Nate (still upbeat and encouraging) explained the we had a skimmer problem, that he had performed a temporary patch on the problem areas (which was included in the cost of the inspection), and detailed what Red Rhino could do to completely replace and repair the skimmer and tiles, along with providing an estimate for the skimmer replacement. NO HARD SELL! Basically, Rhino Nate gave us his direct number if we had any questions for him, and then said we could call the office if we would like to have Red Rhino come replace/repair the problem. No rush - it's up to us. He then thoroughly cleaned up the area and was on his way. Needless to say, we opted to have Red Rhino do the repairs and replacement of the inground pool skimmer, and called to schedule the job - which they fortunately could do about a week later. We were fortunate to have another "Super Rhino", Eric, as our skimmer replacement professional. Again, Eric called a half-hour before arrival and arrived smiling and optimistic. After introducing himself, explaining what all was involved in the project, and answering our questions, Eric (still smiling) unloaded all of the equipment and stuff he needed from his truck and went to work! It really was a masterful job, and nobody would ever even notice the pool deck had a two-foot square hole cut into it! Two more horns up!! The price??? Well, as this review may online for awhile, let me say that I Googled price estimates for "inground pool skimmer replacement" and that Red Rhino was above the "average" prices I saw, but was *not* above the highest, by any means! More importantly: 1. Customer service was TOP NOTCH every step of the way 2. Every Red Rhino person we met was positive, professional, caring and respectful 3. The work was exemplary We feel we got what we paid for...and *more*. PLUS...we feel confident that if any problems were to arise, Red Rhino would take care of the issue in a fair and honest manner. They are not some "fly by night" company that will disappear tomorrow. Company accountability seems to be a very real part of their mission. Thank You and God Bless You, Red Rhino!!! read more

We had a great experience with Red Rhino in Orlando for our extensive pool leak repair. Raul found 2 additional significant leaks another detection company missed in the tile line and did a great job following up with us. Loren and William did the cement and tile line leak repairs and did a fantastic job. They also cleaned up the huge mess caused by the required cement and tile demo. All three of them were very professional and communicated with us about everything. We highly recommend them! read more

The manger reached out to me to a different test himself to correct the situation. I'll give you an update. They seem to want to make things right with me. UPDATE to my update...They did the test finding minor issues and fixed them. As he was walking me through the process throughly educating me, it became clear to me it was the buyers agent that exaggerated the situation and even lied about the findings. I apologize for writing a bad review and please accept my apologies for causing any problems. read more

Our pool started leaking about 200 gallons in 24 hours. I called the pool maintenance company and they came out and confirmed there was a leak and recommended Red Rhino. I called them on Monday morning. The tech, Jason came on Tuesday and preformed the tests. We had not one but 2 cracked pipes. The repair was scheduled for that Friday but around noon on Thursday, the repairman called to say he could do it that day. Over he came and fixed the two broken pipes. I HAVE NOTHING BUT GREAT THINGS TO SAY ABOUT THE LADY WHO TOOK MY FIRST CALL, AS WELL AS JASON THE DETECTION TECH AND EMILIO THE REPAIR TECH. They were all efficient, had great communication skills, and were friendly. They explained what they were doing, what the next steps would be and the outcome should we proceed with the repairs. The diagnosing of the issue took longer than the actual repairs. I have no other experience with leak detection and repair companies but I woulds whole heartedly recommend Red Rhino. read more

Nate came out the first time to check for leaks. He was super polite and very informative. I'm a first time pool owner so naturally I had a lot of questions. Nate never seemed bothered and he answered all my questions. Nate found the leaks and within a week my pool was drain led and repaired. Overall 100% satisfied and highly recommend Red Rhino and ask for Nate. read more

RED RHINO - Pool - Pool & Hot Tub Service Near Me - Winter Park, Florida

Price, service and great staff!...all are the best. I now know the problems with pool drainage and thankful that they did a thorough job to narrow the fixes. The staff was well informed and very helpful. Also, they cleaned up not leaving anything behind and even hosed down patio. read more

I set up an appointment with Red Rhino to inspect my pool for leaks. I have an older pool and thought I had a leak for a couple of years. The company sent their leak specialist Alberto Medina who was very knowledgeable and guided me through some steps concerning the maintenance of the pool. Highly recommended and bet professional. read more

Nate Crawford with Red Rhino just performed a leak check on my pool. He is very knowledgeable, professional and took the time to explain his findings. He represented his firm very well. I give Nate and Red Rhino my highest endorsement! read more

I used Red Rhino Leak Detection to help find a leak in my in ground pool. I called on a Wednesday afternoon, and they had James, a leak detection specialist, out there the next morning. James found the leak in an hours time, and presented me with the two different options for repair. He was super friendly, professional and helpful. We were able to schedule the repair for July, and were told if anything sooner becomes available, they will contact us. The prices are competitive and the customer service is top notch. Would definitely recommend, will leave an update once our pool is repaired. read more

We had a leak in our pool, and Red Rhino was very professional and did exactly as they proposed. They were very informative and kept us posted as to their every move. It was fascinating to see the leak detection take place, as the technician dove into 65 degree water to check everything in the pool for leaks. He found a severe leak around the light fixture. We had been putting water in the pool every other day. He patched the leak, which stopped it temporarily. Then, they scheduled the repair. They provided a report with recommendations. They called and texted several times regarding the repair, and they showed up on time. The repair was done professionally and completed in one day. Our leak is fixed and our water bill went back down from nearly $200/month to less than $50. I highly recommend this company for any pool leak repair. read more

We selected Red Rhino to diagnose why our pool was dropping the level of water every couple of days. Justice came to analyze our pool and found we had a leak in a recirculation fixture about a foot below the surface. Justice performed a temporary repair and told us it could last a long time, or more likely, a shorter period of time. Beyond the diagnosis for which we hired Red Rhino, Justice showed us much more about our pool as we are first time pool owners. For us, Justice went above and beyond our expectations. A number of days later, we must have jostled the recirculation fixture as it started leaking again - nothing to do with the original temporary repair - so we called Justice again and he came back to the house and helped us make additional adjustments to our pool and we decided to go for a permanent repair of the leak. A couple of weeks later, Red Rhino repair specialist, Manny, arrived to make the permanent repair. Before Manny undertook any steps in the repair process, he explained what he was going to do in detail that was easily understood by a layman. Manny went about his work, periodically checking in to let us know how far he had gone and showing us the damage as he dug up the concrete around the leaking fixture. Not only was he courteous at all times, as was Justice, but he wanted to make sure we understood what was happening and what he was doing to make the piping to the fixture more flexible than the original installation. Both of these gentlemen went above and beyond our expectations, are exemplative representatives of their company, and had vast expertise in their field. We highly recommend this company and these wonderful professionals who did a marvelous job taking care of our issues with our pool. read more

We had water leaks in our pool for the past few years. Had 2 other leak detection companies checked out before; and none have the service dedication and knowledge as Red Rhino. They came and check our pool thoroughly and even involved using sonar equipment to detect all the leaks underground around the pool area and outside the grass area. They charged me $475 for the leak detection which they took 3 days to accomplish, that shows how dedicated and committed they are on finding all the leaks. Other companies just check inside the pool for leaks. They fixed all the issues and patched up all the openings they created to fix all those leaks. They even voluntarily to come back and make the patches more appealing. Special Thanks to Adam, John, Zakk and others whom helped to get the job done. Great workmanship and reasonable price. Highly recommended. Definitely rehire for future needs. Thanks Guys. read more

It seemed the water level in my pool would go down overnight. It was getting to be expensive filling the pool. I did an online search for companies that performed leak detection and decided to try Red Rhino based their good reviews. I called and scheduled an appointment. The man who showed up was polite and professional. Aside from swimming around the pool perimeter doing a visual for cracks, he pressure tested the pipes, checked connections to the pool pump, and used dyes around the jets, light, and water intake. Results were, a leak near one water jet which he patched and a leak in the water intake manifold which would require another visit. Two days after the inspection the company came out to replace the water intake manifold (skimmer). This entailed cutting the concrete, breaking the old skimmer and cutting the existing underground pipes. After the hole was cleaned the new skimmer was put in place, pipes reconnected and then he performed a pressure test for leaks. After it was determined there were no leaks the hole was backfilled and lastly, cement was poured. He performed a general clean up of the area. The whole process took about 4 1/2 hours and cost $1295. That price includes a $100 discount from the previous visit. Overall, I'm happy with the service and work. I'll be watching the pool progress. read more

Technician, Tomas, was very professional and efficient. He explained the process, what was found and how they intended to make the repair. I would definitely recommend Red Rhino to friends and family read more

First of all I want to thank Cameron for taking care of me over the phone. Cameron was very professional and friendly. I received an estimate over the phone for the leak detection and the next day Austin showed up and found a leak in my pool, the price for repair was steep but I got a military discount. Next day Jamie came by and repaired the leak - he also replaced the spa pump. Everything seems to be good and I got 1 year warranty. Thank you Red Rhino TEAM! read more

Rapid response, kind interactions and excellent service! I called Red Rhino to help with a serious pool leak (losing almost 3" per day) after another company tried to fix it but left me hanging after their repairs and a month of follow up didn't find it. Red Rhino was extremely helpful right from the first contact, asked great questions and sent a knowledgeable & fully equipped tech. He immediately found the leak! I wish I had called them first, as their work was far superior and they didn't leave me wondering what happened. Believe the 5-star reviews here - that's why I chose Red Rhino and I'm so glad I did! Thank you for everything!! read more

My worry for how things would tur out was for nothing ! I'd just re-surfaced my pool and deck with new pavers but had a pool leak that had been plaguing me for some time. I'd hoped the resurfacing would resolve it, but it did not. I was referred to Red Rhino by Dale's Gas, who service my pool. What an artist Faro was and he cared about the results as much as I did when fixing my leak. He had to tear apart my new decking and cut a hole in my new pool surface to stop two leak points in my skimmer and a return. You would never know that he dug into my newly renovated pool deck after he put it back together. Or that he cut into my newly renovated pool surface. I suspect he even had specific colored stones brought to him to match the ones on my pool surface. His care in putting it back together is in the finished product. Perfect ! If you're having hesitations, relax, you're in good hands. read more

My pool company suggested I have my pool checked for a leak because the water kept getting low and I was having to fill it up like twice a week and they recommended I call Red Rhino. I called and they cam out right away and found I had two leaks in my pool. They repaired them right away and I have not had to fill my pool up since they left. I would recommend red Rhino to anyone looking for a honest leak repair company. Thank you Red Rhino. read more

prior to a major remodel of my pool, i contacted Red Rhino to conduct a leak detection check. This was to ensure my pool was in good shape and mostly to safeguard myself should anything occur after the remodel. I was able to schedule immediately with Stephen for the evaluation. He was thorough, professional and pleasant. He even spoke with the remodel company to ensure they understood what he had found, which was minor and included in the remodel. The report he provided to me included pictures and i consider it very helpful. Money well spent. I would recommend this company. read more

My name is Mark Taliento, I live at 1539 Conway Isle Circle. My file began several months ago with your leak detection expert Steve, he came out to my home, did his thorough evaluation on my pool leak issues. We came to an agreement and scheduled the repairs. After the water perk test was done and found to be high, the workers were put on hold. After months of the water table dropping, it was at a point of safety and your team continued. The crew assigned worked diligently throughout the day and Juhani Koivunen returned the next day to do the final touches needed. I have been in construction all my life, ran crews and Juhani was the most knowledgeable, detail orientated and the hardest working person out there of the group. He worked throughout the 2nd day without any real break. His goal was to get the work completed to the best of his abilities and to get another Red Rhino customer happy with the job. After Juhani drained the pool again, patched, filled and grinded the areas again to perfection, my pool base looks great and I am very pleased. Another one of your workers named Dave, for a young person on your crew he did outstanding and stayed at it all day long. I believe that with the proper training under Juhani he will be one of your # 1 guys in the future. In my opinion, Juhani is one to promoted to corporate trainer within your company. His skills, well demeanor and patience deserves this title. Steve (Stephen Corbett), my first encounter with your company, made a great impression of your company's intention, your reputation and pattern products. Steve helped me in the beginning, the middle rescheduling the crew and at the end bringing Juhani back to finish the jobsite. Steve holds your company to great standards and should be moved up to a management position. I have several companies and I can see greatness, skills and the drive in others. I appreciate the job done by your company and I would highly recommend your services to others. Very pleased, Blessings, Mark Taliento read more

Had a leak in my 26 year old pool. Technician came out in his wet suit and goggles and found two leaks. He checked the pipes, returns, light, jets and main drain. He physically checked every tile and jet. He patched the leaks and I scheduled a permanent repair. The repair technician knocked at my door precisely at the appointed time (9am), partially drained the pool, fixed both leaks and was finished by noon. He cleaned up and you would never know he was there. The tile was almost a perfect match. Highly recommend them. read more