I just had such a great experience, I was greeted with the most positive and kind attitude by Jake…read more He went above and beyond to provide great service!

Food is good but seems care has slowly gone down. I had to ask for a straw leaving the drive…read morethrough and then when I hit home instead of having the 8 sauces I ordered I only had two. For a 30 piece chicken meal. That doesn't make any sense..

Personally I've never had any problems at this location. They're always busy but professional and…read morecourteous. I always order takeout on the app and we eat at home.

Poor portioning it's always rice and 1/4 of the entree. These…read more Service is kind and respectful but these items are too expensive to not even enjoy a meal.

I figured I had to review this because out of all the years I've lived in EP and have driven past…read morethis location, I never realized it was where it was. Does that sound confusing? I avoid McD's because I'm not a fan, but I assumed it was near Taco Bell or somewhere hidden in that corner... I was wrong. After an early Walmart run and a very faint/light headed feeling, I knew I wasn't going to make it home in time to cook so I opted on this location. Trust me, as I pulled out of the parking lot, I looked over my shoulder and saw the Golden Arches ON the Walmart wall!!! It was too late, I was committed. I was overwhelmed by the completely digital board that I'm pretty sure either my faint-y brain saw flashing between menus, or it did indeed switch between menus. Either way, I wanted my holy grail of bacon cheese McGriddle. Who in the f*\€{^\*,€*]] decided to keep making those DISGUSTING abomination of hash browns that wouldn't even satisfy a newborns stomach. And one of those sophisticated frappes. Then the intercom said what could only be a mistake: doughnuts. I repeated back that very word. Nope, my poor hearing was not mistaken. OF COURSE I WILL! Horrible mistake. Idk who thought of doughnut sticks, at a McDonald's, but probably the same guy that intentionally only put one hash brown the size of my pinky nail. It's comparable to Taco Bell's twisty cinnamon twists crunch crunchies (yeah, no clue what they're called.) Except these are significantly more dry. Breakdown: McGriddle: great. Can't really screw that up. Hash brown: just stop. Make them smaller and more of them. Doughnut sticks: remove these dry crusty crap stix Frappe: y'all got me f'd up, see pix

Ordered ahead on the mobile app and gave plenty of time before arriving, only to be told at the…read moredrive-thru to pull into a parking spot and wait for my food to be prepared. Ended up waiting 15-20 minutes... how is this considered fast food? It wasn't even during lunch or dinner rush and the place wasn't busy. To make things worse, when I finally got my order, the drink cup was leaking and filled my cup holder with about 3 inches of Coke. Got home and realized half my order was missing. Completely unacceptable experience from start to finish. Do yourself a favor and avoid this location at all costs.

My family and I love to dine in her the food is always delicious and the customer service is greatread more

Paaid 15 dollars for the clasic 4 chiken piece, Chicken was dried and had no falvour, very…read moredissapoited to bad i didnt check it until i got home otherwise i would of asked for my monney back. Soda was all sugar had no gas in it taste afwul. They could do alot better.

Great service , receiving a smile goes a long way ! My order accurate and the correct ketchup…read more Thank you for making my day

The burgers are always on point I need to give a high five…read moreon customer service today. Trey is a young man that goes out and beyond to help customers. There's another young man at the front too he has a beard didn't get his name. He is awesome too

Always the best Fresh ingredients…read more Friendly people and Amazing service Double meat, double cheese,bacon and Jalapenos.

After multiple trips to Texas I finally tried Whataburger and I have to say I'm a fan. I'm from the…read morewest coast (specifically LA) so I'm more used to either in n out or fancier places like Craft or Eureka. Whataburger serves giant burgers that transport me to a diner. The burgers are juicy and fragrant and they give ample amounts of meat. This place is such a great deal when you factor in the price and size of the burgers. I loved the patty melt it was so flavorful and juicy. The cheese gave a great oomph and complimented the sauce on the bread really well. The server was super nice and gave us recommendations since it was our first time so we opted out of the onions and I think it was a great idea.

Wow, impressed with this place. Food was really good. The place was clean and the service was good.read more

Probably the most frustrating drive-thru in the NE. Drive thru often requires you to repeat what…read moreyou are trying to order MULTIPLE times. Half the time, when they repeat back what you ordered it is completely wrong. Even when using combos by their numbers. I have had to turn off my vehicle so they can hear better, and there is still a 50/50 chance they will understand what anyone orders. When finally get to the window, the staff confirming you order still don't have the right info or it's someone else's order. Food prep is slow resulting in lengthy wait times before you get to the window or have to wait in front for a while for them to bring out food that isn't even hot. Quality control and system maintenance at this location is practically non-existent. But hey, it's Northeast El Paso, why would any franchise invest in customer service.

I hate that this place is so close to my house. I hate that this place is literally on the way…read morehome. I hate that I can't cook. I hate that my gringo a** is so allured by Taco Bell lol. Look, we all know this is the epitome of "Fast Food". There's zero nutritional value here. It's not even real Mexican food, which makes me swinging by when I live in El Paso, even more of a cuisine sin. But, luckily I'm as gringo as they come, so I think I get a bye lol. So when o cruise through the drive thru, and people judgingly look in the car and see an old blue eyed dude, they're like "ahhhh ok. Makes sense" lol I can probably eat just about anything ok this entire menu. But my favorites are the Chicken Chalupa, the "Loaded Griller", and then regular old soft tacos with that runny, mushy beef substitute and sour cream and cheese. And don't forget the Hot Sauce. Even though they have silly phrases and stuff on the packages, which make me feel extra stupid after I read them, still, I can't help it - I guess I should just admit it - I'm in love with Taco Bell. Like it's so hard to even right this review, because the food is literally junk, but it's soooooo good. Nothing will satisfy a craving or hit the spot like Taco Bell will. So delicious, so affordable, so on the way home from work. I mean think about that, can anyone really go home from work and NOT semi pass a Taco Bell? I never dine-in though. It's always a to-go thing. My guilty pleasure. My shame. Oh, and now most locations serve breakfast too! So, if you're a fast food on the way to work breakfast eater - here ya go! Taco Bell will give ya some breakfast burritos... well, kinda. Their version of a burrito that is. Gotta be careful what I label burritos or tacos here - after all, this is El Paso! Chuco Town!

Downloaded the app, placed an order on the app and the app wouldn't work when it came down to…read morepayment. I've had problems with the app a long time ago and deleted it, because of issues in the past. You'd think the apps would get smarter, or the people that design them.