Saturday, 9/21/24 1:49pm Girls behind the counter weren't doing anything but leaning near the register and talking when the tables and floors could be cleaned. When we walked in, we weren't greeted by anyone and the girl at the register instead asked, "Ready?" Wow. What kind of people are you hiring? Do they get trained on customer service? * Terrible service. * Ambiance and cleanliness - also terrible. * Food - decent which is why I gave 2 stars. read more

Went in on Father's Day and ordered a family meal , the people working were SO rude. For no reason too? If you don't want to work in fast food then don't?? I was very polite and they just had a whole attitude for no reason, disgusting read more

I don't know why I keep coming here - it's unreal don't go through the drive through you'll never get your food they will make you pull up and park and help everyone else in the restaurant if you want to call it that. It takes forever like an unreal amount of time. I keep getting excited when I see churches and then it's the same disappointment. I gotta look at my yelp next time because it's 100% a mess every single time the food's not done correctly. It's crazy it's rather starve actually I take so long I do starve Never come here again, even though I pass it almost every day I can't do it not gonna do it it's like torture. I hope it's gonna be better but it's not. I literally watched a dozen people walk in the store and walk out with Food and I still I'm waiting for my five piece tenders. It took me an hour to write this so I'm still here waiting for my food. It's loud in there it's crazy. It's filthy. Don't do it just don't do it. read more

Order from DoorDash, the smokehouse chicken and instead to a dehydrated piece of leg quarter tried to call to dispute and speak with a manager phone is off the hook. Food was ice cold. My fry bag had like four fries in it and last, but at least my biscuit was hard as a rock. read more

Church's Chicken - Smokehouse chicken - Fast Food Near Me - San Diego, California

Wow I told the lady exactly what I wanted and my order was messed up She kept bringing out the wrong drink at least 3 times and the wrong food. I ordered strips and she brought drum sticks and said "yeah that's strips" In then they had no sauces no nothing. I spoke English and Spanish and she still didn't understand me go to a different churches chicken if you want to enjoy your food and not have to get it fixed 4 times read more

It's been a while, but church's always hits the spot. Trying this new location otay mesa in San Diego. OSCAR helped us today great personality and just a great person all around. The place is very friendly and welcoming. The food was excellent, delicious. If you're craving fried chicken, I say try this place and for those that know, well you know. We got a long ride home so we're taking food to go. read more

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Man lately no chicken in stock then undercooked chicken side missing the they stacked chicken under the paper extra greasy with chicken on top read more

Church's Chicken - Fast Food Near Me - San Diego, California

I realized I'm not a Church's food fan. I was working in the area and needed some food from the few choices in the area. I'm like what the heck, the food pics look scrumptious. I ordered the chicken sandwich with an upgrade to jalapeno cheese poppers and fries. Since the fries and poppers are frozen and cooked in the same oil, it tastes like oil frozen food. Anyway, the server had the nerve to try to charge for ranch that should be included with the poppers. That's why we like it. Ranch needs a friend. I rated 3 stars because of cleanliness, efficient time delivery, food was hot and the menu selection is complementary for fried chicken. If you like Church's. Tip: 7-11 is next door, purchase your big gulp for a cheaper price read more

Church's Chicken - You can see your food being prepared - Fast Food Near Me - San Diego, California

One of the best tasting Fried Chicken I've had here in the South Bay. The staff were courteous and nice.

Am fortunate to have had a smooth, delicious experience at Church's. The chicken was freshly fried--in other words" crispy, crunchy, and delicious. The honey butter biscuits hit hard too. read more

Church's Chicken - a hand holding a fried chicken - Fast Food Near Me - San Diego, California

Honestly, Ive always loved church's chicken, but after finding this dead mosquito on my chicken im disgusted. Not to mention the customer service, they all have a horrible not to mention but they take forever to charge you and give you your food. read more

Church's Chicken - Fast Food Near Me - San Diego, California

Rat thieves. Won't honor coupon from their own website. Came in for like $28 special but when I asked for it they said we don't honor coupons from their own but they said it's $45 if you still want to order the family meal. F this place. Only reason I came here is cause Popeyes is out of business read more

They refused to service us, Saturday March 8th @ 8:43pm, she said "we are closed at 9pm". In a rude way! Smh! no customer service at all!! Will never go back.. would give them 0 stars if I could!.. so disappointed. read more

Are the chickens on strike?! Never any chicken, today I was ok with that so I prepared myself for tenders or a smaller piece. Soon as I get there, I'm asked what I want. While I'm ordering, the lady's English is so bad that we couldn't understand each other. This happens a lot here but I always am hopeful that there's a bilingual person who knows the English language. Don't know why they keep putting her in the drive thru. I hadn't finished ordering when she demands we go to the window. But she left her radio on. She was frustrated with me. All I asked first was a mixed 8 pc with mash potatoes and Mac n cheese. No mace, okay! I'll take a coleslaw. Whole time I'm calm. Even when she cut me off and demanded I go to the window. Guess who's not there to complete my order...? Not her, I had to yell for the guy walking by and he couldn't understand English well either.finally he told her I wasn't finished ordering and with an attitude, told him to tell me to wait! She's packing my order. Not once did she come to the window. So I tried calling her over and she ignored me. So I left! I never understand why they put people who can't understand or speak English at the drive thru. Then she gets mad that my husband doesn't speak Spanish to her!!! He's not Mexican!!! He's just dark lol! Never again with this place. We ended up spending the same or more at L&L's on palm and it was worth every penny! read more

Always good all the time. Had it for SuperBowl 57 and it was delicious. This is one of my cheat meals.

This location (Del Sol) has poor reviews for a reason. Avoid this store at all cost if you can. Their food isn't always cooked properly; it's always hit or miss. It's the biscuits for me! But on top of that, their customer service is terrible! I went to the store tonight at 9:03pm, they close at 10pm. The manager came to the window and lied saying they weren't open, that they closed at 9pm. Instead of arguing with someone like that, it's best to leave an honest opinion and review so others can avoid the establishment. To be quite honest, this store should be closed permanently. Go to one of the other locations in San Ysidro or in Chula Vista; the employees are nicer and the exteriors of stores are much cleaner. Tonight, after leaving the Del Sol location, I went to the Chula Vista store. It was 9:24pm, so it was 36 minutes until closing. Although they had a limited amount of chicken available, they were open and they were friendly. read more

Food was amazing. Fresh! Cooked well and friendly service. I should have ordered extra biscuits

Great food. Chicken and shrimp with fries and biscuit. Love this food. It is the best. read more

Their service needs improvement. They forgot to put the mashed potato which was part of the meal.

A little disappointed. I originally had a grub hub order for pick up at 130p. I called to change the time to 230 but the lady said she couldn't figure out how to do it. She asked that I cancel and reorder but I told her that I couldn't because I used a promo code and would lose that. I asked that she try to make a note but then she realized that I wasn't doing delivery but rather pick up and that everything should be fine. I arrive about 215 and have to wait 10mins. It's not been 15mins. All I ordered was a 12pc chicken meal. There isn't even a long line. I see one customer inside and one was in front of me at the drive thru. I feel like they should always have chicken available. It's not even a lunch rush, it's 230p & I had a preorder. Also, the cashier wasn't sure how to determine my receipt, I handed her my phone with the Grubhub details, she did know my name tho. I'm waiting now in the parking lot and I see the lady who was in front of me in the drive thru line still waiting as well. A sign on the window said temporarily no dine in. I honestly didn't even mean to order at this location. I thought I chose the Chula Vista one. I feel like this isn't the first time I've had to wait for the chicken to be cooked. It's now 20mins. read more

Church's Chicken - Storefront - Fast Food Near Me - San Diego, California

Would give this place ZERO STARS if possible !! Waited in line 10 mins before placing my order when I looked in the window it was FILTHY ASS HELLLLL!!! I asked for my debit card and drove off I had a feeling I would of found a bug in my food or got sick don't go to this place ! read more

This by far is the worst Church chicken around, the food is great by the customer service is lacking. Most of the time the drive thru is not working, however today the drive thru line was working but it was backed up, after spending about 20 minutes in line I decided to leave. Ohhhh let me add that when you order the jalapeño poppers they charger you for the ranch, which is fine I have no problem paying for ranch, but no one is charging for condiments, not Burger King not McDonald's not Popeyes not Carl's Jr. We are done with this location. read more

The waiting Time is long and the food SUCKS!!! The chicken sandwich was very small and over cooked to the point of being dry the role did not taste good and the french fries are just mediocre there's a Popeyes only about a mile away that's a much better plato go to read more

Well tried this because not a lot of options. Tasted pretty good seemed kinda pricy for what you get. $9.69 for 3 pries of chicken mashed potatoes, roll and drink. They were hard to understand through the speaker and maybe I was too. I ordered ice tea and got fruit punch. I don't eat this type of chicken I usually eat baked or BBQ chicken. This seems to have more breading then chicken. Not really for me but if you like KFC you might like Churches. read more

Wow where do I begin. It's Monday night around 6:30 dinner time. Place was empty no one in the drive thru. I decided to park and order inside. Four employees working but only 1 really working the other 3 were hiding in the back. I felt her pain as she did everything. Took my order and then cooked it and served it. No team work. Shame on those other workers. One of them was a manager. Milking the clock. You don't need 3 employees when it's slow. The vibe I got is there running the store into the ground. They don't care. read more

Must say there are some sorry reviews here. Maybe they shouldn't go inside but use the drive through if it bothers them so much. They had a recent tragedy there recently and lost 3 of the staff over not being able to accept a counterfeit $100 bill from a hater who returned with a hand gun... He or at least a suspect in in custody now, but i digress... After not eating here in 12 years or so decided to try the Flaming hot Megabites (using the drive through). They are the bomb, delicious if you like buffalo wings but these are dry with a powdery hot spice coating... i get the 5 pcs for $3.00 comes with a biscuit... Usually take home and add some sides to make a great meal. But for those who had problems with the staff before November 2019 they are likely gone at least 3 of them who worked day shift. Those i've met since then are all very friendly, but as mentioned, i don't go inside but use the drive through. read more

Order is always getting messed up. They can't heat thru there intercom and the staffs comprehansion skills are poor. This location is poorly managed and is seriously in need of some maintenance. read more

I am surprised this chain is still in existence. I guess there location helps as food options in this area are limited. There is a KFC close to the 805 but if you do not want to drive to far this place works. I like their chicken more than KFC. Every time I go here, the restaurant is almost always empty. The service can be hit or miss, it depends on who is working that shift. I can get in here, eat, and get back to work all within one hour. It is not open very late. read more

Church's Chicken - Fast Food Near Me - San Diego, California

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The church's chicken on Palm Ave. Had had the worst customer service forever! If it weren't for the bomb biscuits they have I would never stop by here. It never fails, every time I go through the drive thru they ALWAYS ask me to wait before I place the order and then they forget about you. Only two cars in front of me and 20 minutes pass and not a peep or a check in. This is the 3rd time I drive off disappointed WITH NO FOOD because of the poor customer service. I don't recommend this place unless you have time to waste waiting for food. read more

I came all the way from Escondido after a hard day at work craving church's I live in San Ysidro I stopped goin to that location because one time after waiting for 20 Min for chicken they told im Soory we don't accept cards ? Really it pissed me the fuk off it's 2019 who the fuk doesn't take cards !???? Ok so I left madd and now I decided to come to this location Luckly I had cash Drive threw was not working I got off they didn't have macaroni and cheese they had no elotes and supposedly they had no water they didn't let me use the rest room !! Bullshit al this at 8pm 2 hours befor closing read more

What happened to your chicken??? I've been buying here since the 80s and the chicken was delicious until yesterday. Very disappointed with the taste and the dryness. I felt like I was eating leftover chicken that was reheated. Bad bad bad cooking guys.... read more

The employees & the restaurant are filthy. The clothes, faces of the employees & the tables & floors are so dirty. The health department may need to look at the place. I had chicken , potatoes & corn. The corn was put in a pot with hot water poured over it & was so soggy. The chicken didn't have a good flavor & the potatoes tasted like instant potatoes. The biscuit was saturated with honey--not too good... I never had to comment on the filthiness of the employees at a restaurant. read more

I go here very rarely for a quick bite (I mean, their biscuits are irresistible!) The service is awful here. It's always slow. Today was no different and I hate to be THAT person that leaves a terrible review but... There was no line, barely anyone inside and we waited nearly 10 minutes in the drive-thru for our food. We only ordered one combo and extra side of mashed potatoes. To top it off, my hubby had to back inside the restaurant and took another 10 minutes because they forgot our side of mashed potatoes. My hubby said they had to look up the items they rung up because they don't itemize the customer receipts AND there was an employee standing there doing nothing while two other employees were running about. Like, wtf? Thank God I only come here like once every 2 or 3 months... shakes my head, flips a table. read more

The food was good, however I was missing the corn ,and 3 pieces of chicken.... unfortunately I took it to work to share? But there wasn't enough because of the shortage? It was delicious. read more

Biscuit is great , service was ok , tenders were ok , fried chicken was awfull needed to be fried more i dont like it not well fried , i go usually with tenders but this place was the nearest for my work location at that day . Personally popeyes is the best . read more

Church's Chicken - Fast Food Near Me - San Diego, California

Main lady was so rude, I asked for 3 ranch she said I had to get back in line to pay for ranch because I did not order at the drive through. Bad customer service, very rude employee. Will not be returning to this location. read more

All bad. I ordered 4 spicy chicken sandwich 2where combo, the new chicken tenders shrimp combo. 2 okra, 1 fries. 1 sprite 2 diet coke. 4 apple pies I didn't receive my tender combo and all the okra and fries where all cold and chewy rubbery. I got there they had 3 people then after the girl took my order they all left her by herself to run the store so I stepped out to the car and talked to my husband not knowing that they all left her. After a while I saw that my order was not moving so I asked to get ice he waits till I get inside then he left after more customers started showing up I started recording. That witness was waiting a long time to even just order.....I don't think the owners care....I have footage. read more

My first time eating here. The customer service is good, but the chicken definitely not. The wings are big and they shouldn't be. read more

Church's Chicken - fried chicken in a box - Fast Food Near Me - San Diego, California

Friendly Staff that has awesome customer skills!!! Hot and Fresh chicken and sides!!! Ice cold drinks!!! read more

Awful service, and the food quality ok never coming back