It a dealership I will never do business with again. They sold me an extended warranty policy that…read morewas overpriced and when I cancelled it after 1 year before the extended warranty ever became effective, the insurance company kept 25% of the premium without any explanation. I feel I was defrauded out of $1,076.

Amazing service on repair work to our daughter's car! An entire door had to be replaced after a…read morecollision, and they took such great care of it. The car came back looking better than before the accident: the interior was cleaned, some other "scuff" marks were buffed out, and they even gave our daughter some stuff to use on future scuffs! (Apparently, they already know her!) Everyone at Reed was courteous and helpful, and she was amazed that whenever she called, they were very kind and professional! I highly recommend this place to anyone looking for good, honest work! A gem!

Everything needs improvement. Daunting incompetence, incomplete work and questionable behaviors…read more Excuses seem to be what they are best at providing. Consistently not doing what they say they will.

I would honestly avoid this dealership as a whole and the service department. So desperate on…read moreselling cars where they'll sell you an extended warranty, and then tell you your car isn't under warranty. Nothing is ever prepared, no one ever knows what's going on. Customer service is poor. Head of departments has no idea on organization or communication. They don't do thorough checks before giving the car to you. I had my car in and out of the service department months on end. Back and forth. Paying a monthly car payment for something I'm barely able to drive.

Completely fine right! What a genuinely good experience I had with this company. It's been a while…read moresince I trusted am Auto Care company. In this most recent instance, it was for something really minor where I just needed my odometer verified to tag my car. But the guy didn't allow me to pay for a state inspection when the MDOD was all I needed. I will trust them with my other Auto Care needs based on my experience and the other great reviews!

The motor in my hummer blew up in October 2021 and I didn't really want to buy a new vehicle. I…read morejust wanted my hummer fixed so I called around and got quotes and done right fleet and auto is where my sister head been working for the past year or so, so I called him and got a quote. He was about the same price as everyone else so I went with him because I thought why not my sister works there. Well, he didn't have the money to send the motor off to get rebuilt so I wrote him a check for five grand, he was supposed to have my hummer done in six weeks. He said around the shop doing it absolutely shit every time I went in there I'll call him ask him how my hummer is looking and she would just give me some personal excuse every time with my sister work in there, she was giving me the scoop on their family drama in excuses why he didn't have medication or whatever it was something. I'd ask her as he worked on my hammer anymore. She get aggravated that I keep asking her because he had another vehicle that he was supposed to replace the motor on this goes on for over a year. He never once called me himself hold on. He did call one time and he told me that oh you're home or will be done next week (This was in July of22' ) then proceeds to ask me if I'd heard from my sister because she didn't show up to work. Needless to say my hummer was not done! In January 2023.I finally get a call from him telling me that my Hummers done. I said OK great I don't have the money right now but I'll get it to you. I'm on my way he said no I'm not giving you your hummer until you give me my money said Steve, you've had my hummer for over a year. My sister works here you can allow me to give you payments he refused not only did he refuse. The original quote was 7800 he said that he had to replace the manifold and this and that and that I owed him 3800, well I said that's bullshit and he said no you told me to fix whatever. I said go ahead and fix whatever but that doesn't mean don't call me or let me know anything but the truth is my sister told me that you guys crack the manifold while you were trying to Take the motor out so that's not on me. Honestly, I don't want to pay him a dime, considering he cost me so much money have in my vehicle for over a year. Well, I don't have 3800 to get my vehicle back and on top of that I husband and I are going through a divorce and technically it's in his name only so I can't really call the cops or fight about it because it's not technically in my name. I mistakenly told him this well he decides that he's going to go ahead and steal it and hide it and tried telling me that my husband sign the title over to him and told him he can have it well that's not true this guy is an absolute crook granted the other vehicle that he was replacing the motor that guy didn't get his vehicle back for over a year either. I've seen him fuck around multiple people when I'm in there with my sister while she's working or her telling me about what a bad day she had because she has to lie to people for him. He screwed around my sister the three years she's worked there. He promised to raise that she never got while she's making shit money, not able to pay her bills and then loaning her money and saying he helps her out. Yeah because you're not paying her enough $12 an hour after three years, what a joke ! On top of that, she has insurance through him and he wasn't even paying it so now she's getting bills and couldn't get her medication because he is pocketing it. So apparently he left his baby mama of 30 years for a friend of theirs who has money and took off and married her so now he's coming in there with her saying things are gonna change and ultimately fired her all because she wanted her damn insurance money back. He's a worthless human being. Do not ever take your vehicle there whatever you do. And no, I still don't have my Hummer back.

I was t-boned by a driver who decided to go through a red light. I was leaving the country the…read morefollowing day and decided that Olathe Ford was the best place to have my Lincoln Aviator repaired. I called David Michael to tell him the vehicle was coming. David promptly emailed me and kept me informed about what was happening with my repair. Unfortunately my vehicle was a total loss and not repaired. However, David and Olathe Ford Body were invaluable in navigating the complex gauntlet of dealing with a less than ideal Insurance Company. David went beyond the usual scope of service in getting a good resolution to a difficult and complicated situation. I can affirm that David and Olathe Ford are old school quality service that is difficult to find. If you need professional bodywork, look no further than Olathe Ford Body and ask for David Michael. He's the best!!!!

Went out of their way to fix a warranty issue on our new 2024 Lincoln Nautilus... that we bought…read moreout from of town. Even drove it back to our house for us, WOW!

I've used this place for 20+ years. Never had an issue with the service. Reading the other review…read moreon here is a joke. Craig and Bill can get you any part you want. If you ask for cheap then you'll get a cheaper part/tire. Ask for the best you'll get the best. As with everything in life going cheapest might result in repairing same issue faster then just spending the extra up front. I run Mobile one 15k oil with K&N filters and Hancock 10 ply tires, expensive pads, etc. on my trucks. Never have any issues.

Full/self service station with a mechanic. This is a honest mechanic. He has done work for me at…read morereasonable costs several times over the past decade. They even leave an air house outside for drivers to pull up and get free tire air-ups. I didn't rate at 5-stars because they are overbooked usually.

I wanted a combination of features that are no longer available on the 2010 Altima. I THOUGHT I had…read moreordered a 2010 Nissan McCarthy Nissan in Olathe KS. After they failed to return my calls over a 4 week period, I finally spoke with the sales manager. I was informed that my order was on hold and I could not get the option combination I wanted. They offered no apology and no alternatives. At KEYSTONE I got the vehicle I wanted. They are having a moonroof and leather installed at a competitive price locally to get almost the exact "build" of options I wanted. Bravo!

My wife took her 2022 VW Tiguan in because of an oil light came on. They determined that it was…read morethe oil level sensor that needed to be replaced. She went ahead and had them do it before checking with me. They charged her $657 for a job that takes less than an hour for them to do. I emailed them to see if they had more of a breakdown of the reason for charging so much, but I have never heard anything back from them. Way too expensive!

HIGHLY recommend Peerless Automotive!! I am new to the area…read moreand was looking for an honest local auto shop. Peerless truly exceeded my expectations. They were professional, efficient, clearly and reasonably priced, and genuinely kind. No pressure, no unnecessary recommendations - just honest work. They even helped me swap out my car remote batteries without hesitation. It's rare to find a shop you immediately trust, but this is one of them. I made conversation with a local that's been going to them for years and they confirmed - it's a great shop with good genuine people. I'll be a long-term customer and will be recommending them to everyone!