I had such a great experience at this dealership! Matthew was absolutely wonderful to work with. He…read morewas kind, patient, and made the whole process so much easier. He took the time to explain everything and treated me with respect throughout the entire repair.

We had such a wonderful experience at McCarthy! Tanya helped us get everything settled and setup…read morefor a new car and was so kind throughout the whole process! They found us the dream car we were looking for and it was beyond our wildest dreams. It was detailed to perfection and looked brand new! The finance process was easy as well which we always appreciate. Thank you McCarthy team!

I worked with Dave Reed to build a 2500HD. He was very helpful in ensuring what I wanted was what I…read morewas actually ordering. He did a good job of keeping me informed all the way through the process. When the truck dis arrive, he helped make sure it was what i ordered. The actual purchase side of this transaction was easily the most pleasant experience I've ever had with Chevrolet. I'd definitely opt to work with him again.

Waited over a week just for them to tell me there's nothing wrong with my truck even though there…read moreobviously is. And while I had it there for a week and a half I told them to change the oil when I dropped it off and they couldn't even do that when they had my vehicle for 11 days. They've also had my coworkers truck for over 2 weeks and have provided no updates to him whatsoever. Because of this we have to pay for rentals for longer than we need because they don't communicate or return our calls. Somehow it also takes them 3-4 hours to do an oil change even if you book an appointment. They're nice enough but it seems like they need more employees.

Late afternoon Saturday the 29th of August I was returning from a trip across town on 435 when I…read morewas jolted by a terrifying noise that seemed to be coming from my Honda CRV! Not in a position to stop abruptly, I put on my emergency flashers and coasted to the side of the road . I discovered that the skid plate that protects the oil pan and other parts of the engine was dangling by one bolt , dragging below the car and making horrendous noise. Unable to reach the bolt to undo it and remove the skid plate. I drove a slowly as possible to the Jay Wolfe dealership on 103rd. I arrived at 4:45 pm and was pretty surprised when a gentleman kindly approached me Ze, introduced himself as Chase and let me know that he would open the service door and that I should pull in. He never said anything thing about the time - after all it was Saturday LATE- only that he was confident he would have me back in the road soon. About 40 minutes later he found me, talking to a new car salesman and handed me the key . He explained that he'd pounded the old skid plate back into shape and re-installed it on my 2020 Honda CRV. He also hypothesized that the skid plate which should have been held on by 4 bolts and 4 clips - had not been properly reinstalled after my last oil change ... I won't say who that was but it was NOT JAY WOLFE! Chase smiled and encouraged me to bring the car to them for the next oil change No big repair bill- no "sorry it's too late for us to help come back on Monday" - Just a level of service and friendliness that I can only describe as WOWWIE!!!I! You know that I will be back for I'll changes and more ! If you could have heard the atrocious noise and felt the fear that I felt - that a spark from the dragging skid plate could have engulfed me and my car in flames , you would share my sense of relief . Many dealers claim customer first slogans - Jay Wolfe follows through in their promise! Brad Lee 2000 W. 96th Street Leawood , Kansas 66206

Excellent communication and attention to detail. Have used this Honda dealer for several years…read moreafter being unsatisfied with another one.

This is a far more customer-friendly auto dealership than the one where I leased my car back in…read moreFebruary, after 20 years in my previous Toyota. SO much more friendly and welcoming that I chose to give up the $100 certificate I'd have gotten if I had all 3 initial mileage checkups done where I started, all of which are included in the lease. But I had dreaded going back, What went well at Hendrick Toyota's service department? Pretty much everything. The service manager who took care of me at Hendrick, and goes by "D", was great. He was very customer-service oriented...welcoming, friendly, knowledgeable, attentive to detail, gave me a tour around the dealership area where I would be waiting, pointed out all available amenities, and offered me a cold bottled water without having to be asked. That may sound like a small gesture, but based on my experience where I leased, it isn't. I actually felt like a valued customer. And I felt confident D would take good care of my car, and do all the required checks and services for the 5K appointment . After it, he also patiently went over many of the buttons and controls that were still unfamiliar to me after the hurried and cursory explanation i received the day I picked up my new car. And despite having spent many hours at the previous dealership during the process from test drives to closing the deal, and having made an actual appointment for pickup with my salesperson, none of the idle sales people in the lobby, or the front desk attendant, greeted me, knew me at all, or had a clue why I was there. And I never saw my sales person again. I hope my experience at Hendrick wasn't just a "one-off," and that my future appointments there can be scheduled with D, whose words and actions gave me faith that his goal is first and foremost, great customer service. My best advice, if you want to have a customer-first and reasonably pleasant car purchase (or lease) experience, don't go to Olathe Toyota.

Had a great experience at Hendrick. Went not knowing exactly what I was looking for and Nathan in…read moresales was very helpful!

My car needed a good deep cleaning, it had pet hair, a few stains, they got my car looking new…read moreagain. I will be signing up for their maintenance detail.

From the owner: We strive to treat every customer like family while providing the best service possible. We…read morespecialize in interior detailing, exterior detailing and headlight restoration. We provide a wide arrange of additional services as well. Thrall Auto Detail is an independently owned Mobile Detailing company servicing the entire KC metro area. Reach out to us today to schedule an appointment!

I rarely leave a review for anything! But have to send a shout-out to Ramon Conway at Hendrick…read moreLexus KC. From my first car service visit, as my service advisor, he has always been incredibly welcoming, informative, and taking care of business to make sure my car continues to run its best and look its best! Thanks Ramon! Jannette

The sales guy was great. Finance manager is a bully. I was paying cash. He didn't like it. As I…read morelooked for all the items that were listed in the sellers disclosure hardly any of them existed, and was told the cars as as as they just put all that stuff in there to beef up their profits. Do not trust Hendrix management team. You should see his billionaire home in Fort Lauderdale as he how's his management team ripping off customers on small items. Be fearful! So after receiving the note to call them. I did and Kathleen does not even exist according to the receptionist informed the receptionist on what was going on and she didn't seem to carry either. It's just common practice for Hendrix. I will be selling the car.

Truly impressed with the facility while my car was being serviced, not regular maintenance…read more Travis was my service specialist at Merriam location, my first time. A new one is being built and set to open in 02/2025. Thorough communication with a video of 25 point inspection and diagnostic analysis. Travis updated me as well. All personnel no matter the contact was cordial, friendly and professional! The lounge is fully stocked and setup for comfort! Cafe machine, plenty of other drinks options, snacks, free WiFi along with your choice of comfy leather chairs or table top seating.

Customer service said someone will call me back about getting the OEM windshield before my Saturday…read moreappointment and no one had contacted me yet. I just spoke to your CS to hold and the line just cut off.

Sold us a car and within a month noticed a bad oil leak. Took it in and were told that there was a…read morecoolant leak too and the coolant was empty. I thought enterprise checked their cars before selling them, but apparently not. They're very helpful when getting your money, but once they have it, they could care less about the lemon they sold you. Extremely frustrating.

This place will screw you. The 2020 Nissan Altima we are buying is a lemon. Nothing but issues…read moreSigned papers Jan. 2nd, 2024 been in the shop 7 times in 9 months they don't wanna admit to or own up to it. Thanks for making our 1st car buying experience horrible, stressful an regretful. A bent valve in the canister is the hole issue that nobody seems to want to fix.

Make sure vehicle has been fully checked before selling. Bought my vehicle and on way home tire…read morelight came on, later found out child lock would not come off, floor mats were for a different model, steering wheel was crooked. They ended up fixing everything after about three or so trips. Thought it was over after picking up for the last time and check engine light on with code p0171 and they won't fix it. I should of went to Lee's Summit Honda like my daughter did, she had it 5yrs with zero issues.

I went to Bob Allen in OP yesterday with my dream car in mind. As soon as I got there, I was…read moregreeted by various people! Everyone there was super attentive and lively. I was shown the car I asked to see - wasn't pressured into looking at any other cars - which I feel some dealerships do to help with sales. As soon as I saw the car and was given the keys for a test drive, I was in love with it. We immediately started the process of purchasing. I also traded in my old car - which they gave me a great price for! Justin in Sales and Eddie in Social Media both were incredible. I have to thank Brad and Jake Hewlett as well! It was a seamless and exciting experience and I can't thank the people involved in this process more! I love my new car and cannot wait to have it with me throughout whatever life may bring!