Within a few months of purchasing our first home, our copper pipes in the basement started failing…read moreone by one. I called five different plumbers seeking help, but no one returned my calls. I finally reached out to Cota & Cota, seeing that they offered plumbing services. They said they typically only provided those services to gas customers (we were buying from Bob's), but I told them we were desperate, so they agreed to help. They showed up within 24 hours every time I called (which was at least five times over one summer) to get patch work done. Eventually, we decided on doing a full pipe replacement. They completed that work in 48 hours, and they did so despite a low electrical current running through the pipes thanks to dome DIY wiring the previous owners did and decided not to tell us about. We still need a new filtration system to reduce the acidity of our well water, but we now have functional pipes (mostly plastic). As far as I'm concerned, this company saved our home, and we are forever grateful.

Very professional, customer service friendly, detail oriented company. Needed a new furnace, they…read moregave us an itemized quote, fit us in early due to a cancellation and installed it in less than one day. Communication with the company was easy, their policies were clear and their proficiency was excellent. The crew that came to the house was experienced and lively. The new furnace is quiet, a beautiful yellow color with bright new copper pipes. (Who knew an artist could fall in love with a furnace and have the supervisor of the work crew suggest the name of Banana Split? What fun we had with that.) I cannot recommend this company highly enough. We had a great experience and now have an amazing, functioning furnace.

Swanzey Oil cleaned our furnace and replaced a nozzle. This service resulted in a faulty nozzle…read morebeing installed (admitted by the company and they told us this is very common and there is nothing they can do about the poor quality of materials) The nozzle began dripping into the firebox between running cycles and the excess fuel caused soot buildup. We came home to our entire home filled with smoke - every single room is damaged with the smell of smoke. All our linens, clothes, carpets, etc. The answer we got is this just sometimes happens. Well we had them back out to replace the nozzle, where they immediately installed another faulty nozzle that began dripping. They replaced it again, so third nozzle, and left us with an $800+ bill. They admitted fault, and told us we still have to pay at least $355 for the service. This is on top of the original service that caused this whole mess. Again, they said these faulty nozzles are COMMON OCCURRENCE. When we asked them to contact their manufacturer the owner said "there is nothing they can do about it." Do not use this company - we have spent hundreds of dollars trying to get the smell of smoke out of our home and they are still bothering us to pay the bill. Had they never come to our home, this wouldn't have happened. I thank God we took our dog with us that day when we left the house.

Swanzey Oil is the best is Customer Service and Customer Care!!!…read more In the past 20 + Yrs as a local consumer of home heating oil and service Swanzey Oil has been the best hands down!! Lisa, Pete and Ben were the greatest during this cold winter week to make sure my furnace which quit working on a Saturday was operating and my home safe and warm. Thank you to their knowledge and extreme flexibility. From a valued customer, thank you

We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen…read moresink replaced. Everything was great, an outstanding experience. The women on the phone was very pleasant, got me the appointment I needed and found out exactly what we needed. The 2 men that came to our home came on time. They were both very professional and friendly. They worked fast and did a great job. I could not have asked for more. Pinney to the rescue again.

Called to have a non functioning thermostat replaced in September 2025. The agent told us the…read moreheating system, which has been operating fine since we moved in 22 years ago, was miswired. He sent a bill for 2.75 hours of work. To swap out a thermostat. I asked the owner to call and never received a call back. Will not work with them again.

Joseph provided excellent service to replace my old water heater. He corrected all the issues that…read morethe person who installed the old one. Very reasonably priced and a quick response. I will be using Wild Dogs Heating and Plumbing for all my future needs. I highly recommend them if you have any heating or plumbing issues.

My fiancés parents had a problem with their oil fired boiler. They called Gary Jackson Heating…read more Services to get a quote. The company representative was out and gave a very reasonable quote and stated what they would do during the boiler replacement. On the install day the crew from the company was out exactly at the time they promised. The job was done quickly, efficiently, and equipment was from a well known manufacturer. The old equipment was removed and location was cleaned. The company offers maintenance of equipment in addition to the warranty provided by the equipment manufacturer.

I ordered a heating/ac unit last September and it never worked. They fixed the heat in February but…read moreI never got air conditioning. My unit that was replaced had no trouble with the air conditioning. We are under some warranty process and stuck waiting for a mystery part. No air conditioning, very hot. Not offered a replacement unit yet. Taking too long. I paid in full immediately and we can't cook or work in the apartment because we are uncomfortable. They were nice and gave us a temporary portable unit for one bedroom. We have two bedrooms and now cannot have our daughter visit us since we have no air conditioning. Yesterday the air quality index was high so it is not recommended to be outside. They are supposed to be the best people around so really afraid to try the competition. I thought I would have had a replacement part in June but did not happen. Very disappointed.

I have contacted this company for plumbing work (toilet, shower, etc) for a new addition on 1/20…read more I was referred to Tim, who was on a vacation at a time. I emailed him and he said he will come by once he is back. Emailed him couple of time after with no response. Finally on 2/5 I emailed him asking if he is still interested in the project, he said he can stop by today 2/10. When I emailed yesterday to confirm, he said he is not available for foreseable future and they are an HVAC company and don't do just plumbing installs. Very unprofessional and wasted a lot of my time.

Mike Travers did a A+ job putting in a new sink and faucet as well as replacing all the old pipes…read moreand re routing some as well.

I had the older section of my house insulated as well as the rim joists in the cellar. A…read morecombination of closed cell spray foam and cellulose. Keegan, Ethan and the team worked hard to get the job done in challenging weather conditions. The interactions I had with Chris, Chris and Matt were all professional and informative. Very happy both the end product and the condition the house was left in.

Don't even think of letting this company anywhere near your property!…read more-sold as 2-3 day project, took 3 weeks -In spit of company claims of trained techs, i got a trainee, i found out from the production manager himself. my home was used as a training ground. -It took two weeks before the production manager even came to my home to see why the project had gone of the rails. -Equipment failures -A huge mess left behind for me to deal with, more $ spent -Once the $ was in their hands, a total lack of response to my attempts to voice my concerns. I sent a letter to both the owner and the general manager, NO response! -Slipshod workmanship left entry points for rodents entry and death within my homes walls/floor (documented) Without doubt the most unscrupulous people i have ever had the misfortune of dealing with! STEER CLEAR!!

Experienced and professional people. They did the job two weeks early and we couldn't be more…read morepleased. Thanks for a job well done!

Perfect solution to a wayward downspout installed by another crew. Solved problem right away…read more Courteous.