First off: "Discount" is not a word to be applied to their services. $2850 for the least…read moreexpensive cremation. That is twice what I paid in New Britain for exactly the same services 2 years ago. Included in that fee is $500 to take the information to take your business. Know of any other business that charges to take your order? Secondly: Part of the service was to notify Social Security. After a second monthly check arrived I called Social Security to let them know of my mothers passing and this was the first they had heard about it. Now I have the additional hassle of giving SSA their money back. They get one star because there is no lower rating (a negative rating would otherwise be applied).

From the owner: At Colonial Funerals, we consider it an honor and a privilege to assist you in your time of grief…read more Our aim is to comfort you and provide you with first class services for bargain basement prices. We don't bury our prices. We know that in your family's trying time, you shouldn't have to haggle with a salesman.

I would like to say my family has Utilized Chase Parkway many because of our loss and because of…read morethe service we got They were compassionate professional, always asking if we needed anything ...when my wife had cancer she had a difficult choice to pre-plan her own funeral, the funeral director, Mike, was supportive and very complementary of my wife's courage. even when I see him at other funerals, he always asks how everything is on a personal level, they have my business and my family's business for a long, long time.

My Father passed away,and He wanted to be buried overseas,I used this funeral home for my…read moremother,when she passed away,this time around,2 weeks passed,and my fathers body is still here,I try calling them up and they give me excuses and blamming bergen funeral home in new jersey for the delay,Ray Albini jr,he never got back to me,I leave messages and he dont call me back,I am planning to contact the connecticut Health department.and the attorney general,Dont go there,find another funeral home!!!

Both of my parents have made their final arrangements through Albini's. Kevin has become a trusted…read morefriend and when Mom passed, they were on it. Mom was in MA when she passed at 2:45am and Albini's contracted with a local funeral home in our area to have her picked up in the middle of the night; her remains prepared; and her transfer back to CT. Finalizing arrangements was simple and easy in the days leading up to the funeral. They were able to supply easels for pictures that I had made into posters and they would take them from the church to the post funeral lunch. Kevin also kept in great touch with the venue for the after funeral luncheon that day so they were ready when we ran ahead of schedule. The calling hour, funeral, burial, and post funeral luncheon ran smoothly under Kevin's direction. We are so grateful for his and his crew's hard work and care.

There is an old saying, "You can buy style, but not class." This personifies this business. Rude,…read moreabrupt, non-compassionate owners. Asked for a 30 minute private viewing prior to the funeral procedings and got interrupted 2 times by workers asking if people could start to come in. The owner also started to close up casket, when people were still visually crying and upset. Didn't even ask if it was okay. Ray, the owner has as much personality and compasion as rock. They should change the name to Boombots.

In September, our family entrusted Chapel Memorial Funeral Home (CMFH) with the arrangements for my…read moremother-in-law's final services. Unfortunately, the experience was deeply disappointing, marked by a lack of professionalism, empathy, and organization. At a time when families are most vulnerable, CMFH failed to provide the compassion and integrity one should expect from a funeral home. Our family initially met with a gentleman who was courteous but not authorized to make final decisions. We were told we needed to meet with Valerie, the funeral director, to finalize arrangements and ensure we could stay within our very limited budget. When the meeting day arrived, Valerie showed up 20 minutes late and was completely unprepared. From the start, her demeanor lacked empathy and professionalism. During our discussion, she made an inappropriate remark about her colleague, stating, "He's a man and doesn't know what needs to be done" when referring to the preparation (makeup) for our loved one. This comment was not only unprofessional but highly insensitive, especially to a grieving family just days before the funeral. Regarding pricing and services, we were charged for the use of a 32" ONN television to display a memorial video. The fee was explained as covering both the equipment and dedicated technical support. However, the person assigned as "technical support" -- who was also managing the funeral service -- had no technical expertise. She did not know how to connect a laptop with a cable, and I had to personally request one twice. The only method she attempted was using a USB stick, which the monitor couldn't read. This made the charge unjustifiable and added unnecessary stress during an already emotional event. After finalizing our selections, Valerie provided a written quote. We reviewed all the details together, signed the paperwork, and left to obtain payment. While en route to the bank, I received a call from her stating that she had made a "calculation error" and was increasing the total by $1,100. The tone was dismissive and unapologetic -- no acknowledgment of the inconvenience or her mistake. When we returned to deliver payment and the clothing for preparation, Valerie avoided contact altogether. Her office manager -- the Office Manager, who also handled "technical support" -- processed everything. On the day of the funeral, Valerie remained out of sight, never once checking in with the family. At the gravesite, without prior coordination, the attendants instructed the pallbearers to face the mourners and speak -- something the family had never requested or approved. Following the service, a blanket with our loved one's image was presented to the family. While it appeared to be a thoughtful gesture, we know it was not without a cost and even an offer to purchase additional copies. This left a terrible impression, as if the family's grief had been turned into a sales opportunity, despite our clearly stated budget limitations. In summary, the facilities and service quality do not justify the cost. Valerie did do a commendable job with the physical preparation of my mother-in-law -- she was presented beautifully and as we had hoped. Unfortunately, that was the only positive aspect of our experience. Chapel Memorial Funeral Home's lack of empathy, accountability, and professionalism made an already painful time even more difficult. I would not recommend this funeral home to any family seeking respectful, compassionate, and honest service during their time of loss.

I want to thank Ms.Valerie and her staff for doing an outstanding job with my dad Pedro Hernandez…read morecelebration of life. Ms.Valerie and her staff did an exceptional work she knew I was so stressed about the funeral service and she reassured me that she had everything under control.. it was a heavy weight lifted off my shoulders. They treated me as if I was a family member.. They are so professional, and caring. Thank you Calvin you did an amazing job with my dad Pedro he looked so handsome as if he was sleeping. This is my number one funeral company highly recommended.. they also celebrated my moms Maria Torres-Diaz celebration of life 2 years ago!! GREAT JOB CHAPEL MEMORIAL FUNERAL.

I visited the Community Funeral Home today and was impressed with the physical facility. It feels…read morecozy and comfortable, not like one might think of a funeral home. Beyond the facility itself, the gem is Joe Corona. His heart and soul SHINE in this space. He is calm, dedicated and caring. Joe is committed to service. I'm blessed to have found Community Funeral Home. I hope you don't need him anytime soon, but if you are facing the loss of a loved one, call Joe.

I would like to thank Joe and the staff of Community Funeral Home for helping us to put together a…read morebeautiful service for my late father. Joe was very responsive, professional and caring, helping my family navigate through this difficult time in every aspect of the process. I highly recommend Joe and his Funeral Home for any family in need of such services. Thank you Joe, from the Marques family

There are some reviews that are easy to write, and then there are reviews like this one that come…read morefrom one of the hardest experiences imaginable. As professionals entrusted with arranging a memorial service for a young person in our care, we were searching for a funeral home that would treat this child (and everyone involved) with dignity, compassion, and respect. From the moment we walked into Prospect Memorial, we knew we had found exactly that. Kim welcomed us into a private space where we could gather our thoughts and discuss every detail without feeling rushed. She has a remarkable ability to make people feel seen and supported during unimaginable circumstances. Throughout the entire planning process, she met us with patience, kindness, and genuine empathy. We later learned that Kim's background as a nurse has clearly shaped the way she cares for families. Her compassion extends far beyond logistics. She thoughtfully guided us through decisions we never wanted to have to make, offering recommendations that honored this child's unique life and circumstances, including helping us find an appropriate cemetery and coordinating beautiful floral arrangements. What I'll remember most is the way Kim cared not only for the child we were honoring, but also for those of us carrying the responsibility of planning the service. She repeatedly reminded my colleagues and me that our hearts were in the right place and that our efforts mattered. Those words may seem small, but during an incredibly heavy time, they meant more than I can express. The service itself was beautiful. The funeral home is immaculate, modern, and thoughtfully designed, creating a peaceful environment for remembrance. Every member of the staff was attentive, respectful, and quietly ensured that everything unfolded seamlessly. They allowed us to focus on honoring this young life instead of worrying about the countless details behind the scenes. I sincerely hope I never find myself in a position where I need to plan another child's funeral. But if I ever need funeral services for a loved one, personally or professionally, I would not hesitate to return to Prospect Memorial. Kim and her entire team provided extraordinary care during one of the most difficult moments imaginable, and I will always be grateful for the compassion they showed to everyone involved. I hope this review conveys even a fraction of the gratitude we feel toward Kim and her team. They helped make an impossible task just a little more bearable, and that is something I'll never forget.

I attended a service at this funeral home. I was never so disappointed in a funeral home before the…read morestaff/owners were very cold and not friendly at all. The interior and setup of the service was very sloppy. Wasn't impressed at all! For a "supposedly" well knew name in Prospect Connecticut...I see it as a name doesn't mean nothing if the service isn't there. Would never recommend this funeral home for someone loved one.