First off: "Discount" is not a word to be applied to their services. $2850 for the least…read moreexpensive cremation. That is twice what I paid in New Britain for exactly the same services 2 years ago. Included in that fee is $500 to take the information to take your business. Know of any other business that charges to take your order? Secondly: Part of the service was to notify Social Security. After a second monthly check arrived I called Social Security to let them know of my mothers passing and this was the first they had heard about it. Now I have the additional hassle of giving SSA their money back. They get one star because there is no lower rating (a negative rating would otherwise be applied).

From the owner: At Colonial Funerals, we consider it an honor and a privilege to assist you in your time of grief…read more Our aim is to comfort you and provide you with first class services for bargain basement prices. We don't bury our prices. We know that in your family's trying time, you shouldn't have to haggle with a salesman.

The staff at this Funeral Home are outstanding. Losing a love one is difficult and the staff made…read morethe process as painless as possible. EVERY MEMBER OF THE STAFF WAS UNDERSTANDING AND HELPFUL. If you suffer the lose of a family member I highly recommend this Funeral Home.

From the owner: Our first location opened almost 200 years ago at 2 School Street in Woodbury. In the 1960's a…read moresecond location was opened at 235 Main Street North in Southbury. We are a family owned and operated Funeral Home focused on providing our clients with the highest levels of courtesy and respect, impeccable attention to detail and fair, honest pricing for today's economy. With 4 local licensed Funeral Directors to assist families, we can quickly be there for you in your families time of need. We can assist you plan the service that is right for you and your family, whatever that may be. Feel free to contact us with any questions. 203-263-2146 or munsonlovetere@snet.net

Both of my parents have made their final arrangements through Albini's. Kevin has become a trusted…read morefriend and when Mom passed, they were on it. Mom was in MA when she passed at 2:45am and Albini's contracted with a local funeral home in our area to have her picked up in the middle of the night; her remains prepared; and her transfer back to CT. Finalizing arrangements was simple and easy in the days leading up to the funeral. They were able to supply easels for pictures that I had made into posters and they would take them from the church to the post funeral lunch. Kevin also kept in great touch with the venue for the after funeral luncheon that day so they were ready when we ran ahead of schedule. The calling hour, funeral, burial, and post funeral luncheon ran smoothly under Kevin's direction. We are so grateful for his and his crew's hard work and care.

There is an old saying, "You can buy style, but not class." This personifies this business. Rude,…read moreabrupt, non-compassionate owners. Asked for a 30 minute private viewing prior to the funeral procedings and got interrupted 2 times by workers asking if people could start to come in. The owner also started to close up casket, when people were still visually crying and upset. Didn't even ask if it was okay. Ray, the owner has as much personality and compasion as rock. They should change the name to Boombots.

I did not do work with Ciarlo. After my Mom's recent funeral, I tried to have them engrave her…read moretombstone which is located in the cemetery across the street. After numerous phone calls and emails, I have come to the conclusion that they are not interested in my business. Hard to believe that in this day and age that I have to chase someone to give them my business but such is the case here. I find it distasteful to be in this position while mourning my Mom's loss. These insensitive and rude people are in the wrong business.

Ciarlo Monumental Works was okay. I live out of state and went in when my family member passed away…read moreto purchase the engraving for her headstone. It was in the fall so they could not guarantee it would be done that year due to it getting colder but it would be done the following year. Since I live out of state I asked for them to call me when it was completed and they took down my information and wrote a note to call me. Fast forward to early next summer and I haven't heard anything. I emailed multiple times and called but no one responded to my emails or answered the phone. When I was in Connecticut visiting I had to go to the cemetery to check and see if the engraving was done and it was, but no one from Ciarlo had let me know like they were supposed to. That being said, the engraving looks great. My interaction with them in-house when I paid for the engraving was nothing over the top. Just basic interaction. If you're looking for above and beyond I would go elsewhere.

In September, our family entrusted Chapel Memorial Funeral Home (CMFH) with the arrangements for my…read moremother-in-law's final services. Unfortunately, the experience was deeply disappointing, marked by a lack of professionalism, empathy, and organization. At a time when families are most vulnerable, CMFH failed to provide the compassion and integrity one should expect from a funeral home. Our family initially met with a gentleman who was courteous but not authorized to make final decisions. We were told we needed to meet with Valerie, the funeral director, to finalize arrangements and ensure we could stay within our very limited budget. When the meeting day arrived, Valerie showed up 20 minutes late and was completely unprepared. From the start, her demeanor lacked empathy and professionalism. During our discussion, she made an inappropriate remark about her colleague, stating, "He's a man and doesn't know what needs to be done" when referring to the preparation (makeup) for our loved one. This comment was not only unprofessional but highly insensitive, especially to a grieving family just days before the funeral. Regarding pricing and services, we were charged for the use of a 32" ONN television to display a memorial video. The fee was explained as covering both the equipment and dedicated technical support. However, the person assigned as "technical support" -- who was also managing the funeral service -- had no technical expertise. She did not know how to connect a laptop with a cable, and I had to personally request one twice. The only method she attempted was using a USB stick, which the monitor couldn't read. This made the charge unjustifiable and added unnecessary stress during an already emotional event. After finalizing our selections, Valerie provided a written quote. We reviewed all the details together, signed the paperwork, and left to obtain payment. While en route to the bank, I received a call from her stating that she had made a "calculation error" and was increasing the total by $1,100. The tone was dismissive and unapologetic -- no acknowledgment of the inconvenience or her mistake. When we returned to deliver payment and the clothing for preparation, Valerie avoided contact altogether. Her office manager -- the Office Manager, who also handled "technical support" -- processed everything. On the day of the funeral, Valerie remained out of sight, never once checking in with the family. At the gravesite, without prior coordination, the attendants instructed the pallbearers to face the mourners and speak -- something the family had never requested or approved. Following the service, a blanket with our loved one's image was presented to the family. While it appeared to be a thoughtful gesture, we know it was not without a cost and even an offer to purchase additional copies. This left a terrible impression, as if the family's grief had been turned into a sales opportunity, despite our clearly stated budget limitations. In summary, the facilities and service quality do not justify the cost. Valerie did do a commendable job with the physical preparation of my mother-in-law -- she was presented beautifully and as we had hoped. Unfortunately, that was the only positive aspect of our experience. Chapel Memorial Funeral Home's lack of empathy, accountability, and professionalism made an already painful time even more difficult. I would not recommend this funeral home to any family seeking respectful, compassionate, and honest service during their time of loss.

I want to thank Ms.Valerie and her staff for doing an outstanding job with my dad Pedro Hernandez…read morecelebration of life. Ms.Valerie and her staff did an exceptional work she knew I was so stressed about the funeral service and she reassured me that she had everything under control.. it was a heavy weight lifted off my shoulders. They treated me as if I was a family member.. They are so professional, and caring. Thank you Calvin you did an amazing job with my dad Pedro he looked so handsome as if he was sleeping. This is my number one funeral company highly recommended.. they also celebrated my moms Maria Torres-Diaz celebration of life 2 years ago!! GREAT JOB CHAPEL MEMORIAL FUNERAL.

I visited the Community Funeral Home today and was impressed with the physical facility. It feels…read morecozy and comfortable, not like one might think of a funeral home. Beyond the facility itself, the gem is Joe Corona. His heart and soul SHINE in this space. He is calm, dedicated and caring. Joe is committed to service. I'm blessed to have found Community Funeral Home. I hope you don't need him anytime soon, but if you are facing the loss of a loved one, call Joe.

I would like to thank Joe and the staff of Community Funeral Home for helping us to put together a…read morebeautiful service for my late father. Joe was very responsive, professional and caring, helping my family navigate through this difficult time in every aspect of the process. I highly recommend Joe and his Funeral Home for any family in need of such services. Thank you Joe, from the Marques family