I needed a company logo printed on a shirt for a gift and took it to JJ Embroidery. They did an…read moreexcellent job. Will definitely be using them in the future.

SAY MY NAME, SAY MY NAME!…read more Having an uncommon name, I know what it is to never be able to find your name on clothing, hair accessories, key fobs etc. As a young child this drove me crazy. Naturally my favorite gifts were those that were personalized with my name. This shop monograms, shirts, hats, ties, cuffs, pillows etc. If you can imagine it they probably can monogram it. When you walk into this shop, you don't just see a bunch of cute items hanging around, you see women at work. It was like a little front room factory with examples of work completed. They also do screen printing which is great for family reunion shirts, athletic t-shirts or commemorative/celebration tees. Monogramming just adds that perfect touch to any garment or appropriate item. Father's Day is just around the corner so monogramming those golf towels or any sports related gear would probably be appreciated. This little shop is located in the Kohl's shopping center.

If you need a solid embroiderer, Peter and the team at EmbroidMe Smyrna is your spot!…read more They are fantastic to work with, meet their deadlines as promised and provide QUALITY embroidery work. My company has ordered from them several times for our company kick-off swag including high-quality laptop backpacks, 30 oz tumblers, and wonderfully warm fleeces. Everyone on our team was impressed with the quality of the products and the excellent embroidery work. We have also ordered several sets of company polos and they have turned out 100% fantastic! Peter, the owner, is always accomodating and he cares about meeting our deadlines. Myself and the marketing/event planning team are grateful for his commitment, excellent customer service, and consistent output in any products we have ordered in the past. I highly recommend this company and look forward to working with them again and again!

What an amazing experience we had with Embroidme from the time we walked in the door to picking up…read moreour custom order! The owner was so kind and continued to ask us about our design so we knew exactly what we were getting! We own a clothing line and was so relieved to find a business that prides themselves on superb customer service! We have used several embroidery places before and this one will be our go to place! We let them know we were on a time crunch and they made sure it was done in ample amount of time! We appreciate you all so much!

Every item that I have asked to get embroidered has exceeded my expectations and come out…read morephenomenal! Great communication! She works with you for the best design and the work is top notch!

From the owner: Embroidery, monograms, appliqué shirts, baby items, wedding gifts, bridesmaid gifts.read more

The owner remembered me from earlier this year and asked how I was doing when I recently came in…read morefor another purchase. That's what community looks like! Friendly, creative, and quick turn around on orders. I'm a customer for life!

Excellent quality and the team here is so helpful. They took the time to help me figure out what…read morewould work best for our project. Came in with just a rough file and idea. Will be back

I brought in a quilt to be embroidered. I was shown a picture of several fonts to chose from. Well,…read morethe font selection only showed the letters in the name of the font so I asked if I could see a preview of what I wanted embroidered in a particular font. I was told no, that wasn't possible. So, before I selected the font, I made sure to ask questions to make sure I would be happy with it since no preview was available. I asked if the font "Lucy" would be in print and not cursive and was told that would be. When I came in to pick up the quilt, the font was partially print and part cursive which looked silly and was not what I specifically asked for. It looked like two different fonts which also made the spacing look off. I asked the girl working if she thought the font looked wrong when I picked it up and she agreed that it looked like two different fonts used in the same word. She told me she would call her manager and send her a picture. At the time, the manager was unable to be reached so I left the quilt and my phone number for a return call. Before I left, I asked the employee if it was even possible to remove the embroidery/if that had been done before and she told me yes. Shortly after I left, I received a phone call from the employee informing me that her manager had said that since I chose the font, there was nothing else that could be done about it. I requested a phone call from the manager and received one the next morning. The manager called to inform me that they do not offer proofs because it would be "impossible" with the amount of business they do. She told me again that since I chose the font, she would not be changing it. I told her that I requested an example before printing and since that was not available, I made sure to verify with her staff member that the font would be in PRINT, not cursive. She told me that the employees don't know because they're not the ones who sew it, she is. If your employees don't know about the product they're supposed to sell, maybe you should be the one communicating with the customers rather than the employees...anyway, I pointed out that that would be an issue to discuss with the employee and proper customer service would take care of that as the customer was misinformed at the time of placing the order. She kept reiterating that I had chosen the font so she would not redo it. I then suggested that there should be a printed alphabet of each font available if they weren't going to offer proofs. She told me that "unfortunately we find that if the customers have too many options it makes the decision more difficult so we don't do that." Umm..that wouldn't be an extra option. That would be a more detailed presentation of the options listed as available to avoid unhappy customers and redo requests. It would take a whole 20 minutes to print an alphabet example to have on file of each of the font options they have. The "example" they do provide, which she seems to be convinced is sufficient, contained 4 letters. Believe it or not, there are 26 letters in the alphabet, 52 if you count capital and lower case letters. She informed me in a condescending way that again, I chose the font and therefore there was no changing it. After a lot of back and forth, she told me she would issue a refund for the embroidery but the quilt is "still functional" so she would not remove the embroidery and that's the best she could do even though it's "against policy" to issue refunds. So, now I'm left to buy a new quilt entirely and take it somewhere else to be embroidered. Terrible customer service all around. I do not recommend going here for embroidery needs. Photos below to show the font example provided and the quilt.

This place is terrible since the new owners! They make mistakes and do not make them right or give…read moremoney back. The new owner is a jerk!

That's it embroidery! Rita was very professional. She was given an order on short notice, but…read moreexecuted the order flawlessly. She is also very very reasonable with pricing. Will most definitely be coming back.

From the owner: Embroidery of logos, designs, slogans, monogramming. One piece or many.read more

The product in the store was beautiful - great variety. The environment - for a first time…read morevisitor - it was not welcoming. It took about 10 minutes before we were acknowledged. Tried to give them grace - but didn't even get a good bye. So our excitement to visit a quilt shop on our road trip to FL was quickly diffused. Maybe the next stop will b better. Very cliquey!

Magical Stitches has a really relaxing atmosphere. Beautiful fabric and really nice and…read moreknowledgeable staff. I really enjoy shopping there. I found the store after Joann's closed. It is off Hartley Bridge Road.

Very quick to respond and do great work. They have plenty of product options at good prices. Our…read morecompany has ordered from them for the past couple of years and has always been very satisfied with product outcome. Highly recommended!

Dropped off a jersey to be embroidered. All sizes and placement was agreed upon, and noted on my…read morereceipt as well as my emailed proof. When I went to pick it up, however, the size of the letters had been changed to a much smaller size without my approval. I let them know that is not what I asked for, not what I paid for, and not what I approved. The owner, Lisa was cold and unapologetic. I asked her why I wasn't contacted because I would have said no to the smaller size. She didn't have an answer. Now my expensive jersey is ruined. She was rude and offered my money back for the embroidery only but told me the ruined jersey was my problem. I've been a customer here for years but will be looking for a new embroidery company now.