I visited the establishment because my children were interested in pizza. Upon entering, we experienced a brief wait due to uncertainty about the ordering process. The cashier inquired about my kids age and proceeded to ring up our order without asking about our beverage preferences, resulting in the unnecessary purchase of two drinks. Unfortunately, the pizza, although showing promise, was undercooked and inedible. The presentation of the cinnamon rolls and breadsticks appeared sloppy. When new pizzas were placed on the counter, they were slid onto the old pans, causing them to fall on the counter. The pasta was soggy, sitting in water, and accompanied by an unappetizing yellow broth. The overall appearance suggested a potential stomach upset. Moreover, the tables were dirty and not being cleaned. read more

It's Cicis, great pizza, affordable, simple. These guys line up with who they are. Pizza quick that taste great. Ambiance is not, that is not why you come here. read more

Average pizza. Average salad bar. Desserts were decent. Ability for new pizzas was low.

I visited today and I was very pleased to say that the food was great and there was a huge selection of pizzas a great salad bar and a delicious pasta bar as well, the staff were very kind and friendly and there was great customer service and for the price of the buffet there was an amazing selection I would definitely visit again read more

It's good. It would be one of my best pizza places after Papa Johns and dominos. The pizza is really good. The one I'm talking about is the spinach pizza. It hits different. People are nice there. Sometimes I have to ask a lot of time for them to put the pizza back and when it is gonna be ready. I guess this place is fine! The place was calm and clean! read more

I have visited the CiCi's pizza location on a few occasions since it has been in the Buckhead Square strip mall over years. On this evening I was craving a pizza buffet even though I know the quality of the food is standard fare but I had a free soft drink coupon expiring with the purchase of a buffet. I did get to use my coupon and thankfully the restaurant location still had food on the bar and was actively preparing some but upon my first impression it really did lead me to wonder. I stopped in this place about five minutes past 7 pm and arrived to an admittedly nearly empty and already partially closed restaurant. I saw chairs already up on tables in a section and a young man mopping which I can only imagine such started happening somewhere in the 6 pm hour. Seeing such activity made for a really great impression of a warm and inviting atmosphere and especially since the location was not set to close until around 9pm [note sarcasm]. Yes, I do like clean tables, floors, and a kitchen of a restaurant just as much as the next person but seeing such so early rubbed me wrong. Now, I do understand that since during and after the Covid pandemic the labor market of worker shortages has been difficult for a wide variety of businesses to navigate. Though, if a business is going to all but openly prepare for closing three or four hours before the advertised closing time then just be open for takeout/carry out for otherwise is bad business. Of note I dined solo and I am normally accustomed to the experience. I'd however hate to imagine if I had a family of four or more or was one of those coaches/parents feeding a youth athletic team. read more

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I like to take my kids to Cici's cause I'm a single mom, on a budget, they like the cheap slices, oldest likes the variety. My youngest only eats cheese. Went to your bowling green ky store 2 Sundays ago, around 7pm. It closes @ 10. Barely any pies on the line. Old hard slices. I asked for some different pies, they made one of them. Then I asked which should be standard I'd think, for cheese. I asked @ about 7:10 for it. 7:50 it still wasn't out. My youngest will only eat cheese for whatever reason I need not disclose. More than 40mins & nothing. I asked the guy that was making the pies he gave me an attitude, "l know!" The man in the back in a blue shirt, was that a manager uniform cause he was super rude too. He yelled from the back @ me. I didn't want my son to upset so I simply told him it's coming papi. But I was treated extremely rudely by staff. All of them. Didn't set it off again, so my son didn't get upset. Asked anyone something no one knew anything, no one helped. I know I'm just one person but if enough of the one persons stop going you'll feel the impact. I was extremely disappointed & dissatisfied w the treatment of your staff, & the cleanliness & quality of your food. But they did have time to all stand around & chit chat. I'm Hispanic. I understood every word they said, I'm fully bilingual & your BG store staff needs to be trained how to deal with customers. @ least the staff you had working that Sunday night. Went about a week before or so, I'd say around the week of the 19th, you had an amazing young lady working that was friendly & attentive. The rest of the staff was horrid. One star for that one nice girl the 1st time. read more

This place has really went downhill. The food was not updated the entire time I was here. Pasta was cold. Cheese pizza was good but pepperoni had been out long enough that it was actually hard. The ice machine was getting stuck in the on position when filling up your drink and there was ice overflowing from the machine and out on the floor. I first thought some kids must have made a mess but saw the problem when I took my own cup away from the machine and it continues to spew out ice for a few more seconds. I was at the location for about an hour starting at 1:30 pm. Many tables were dirty and some even had plates that were not cleared. No one came out and cleaned tables the entire hour and it was not very busy. Bathrooms were atrocious to the point that I turned around and went to another bathroom somewhere else. The cleanliness of the establishment makes me wonder how clean they are while making the food. I don't want to think about that too hard! It was unacceptable. Do better CiCis. read more

Cicis Pizza - This photo is from outside and the same dirty plates were there when I arrived an hour ago. - Pizza Near Me - Bowling Green, Kentucky

Was there in the afternoon, employee Alex was super helpful and ready to engage/make sure customers were satisfied!!

Had young on the cash register. Showed him our coupon he smiled and entered the order. Never said a price until after he cleared the register. When I asked him about it he said he didn't see it and he couldn't correct the mistake just sorry. read more

Don't know why everyone is being so hard on them. It's an $8 pizza buffet and even when pizza is bad it's still pretty good. Will return. (Cinnamon rolls get 5 stars.) read more

Absolutely one of the worst experiences ever! Walked in and no one at the register - waited about 2 min for the store manager to arrive. Proceeded to place an order for 3 adult buffets and one kids buffet. Rang up kids meal so I mentioned the family night kids eat free special. She proceeded to tell me in a very rude tone that I had to have a coupon. I proceeded to pull up the CiCi's MAIN WEB PAGE to show her the advertisement. She huffed and charged me for 3 large drinks. I explained that we only needed one drink. She said you have to get three to get the special. Absolutely unbelievable. Here is the screen shot of the main page. This place should just close down! Wow..just walked out and saw sign that says, "Under New Management!!" It was the manager who was so rude! read more

Cicis Pizza - Pizza Near Me - Bowling Green, Kentucky

I used to go to a pizza buffet slightly often because it was a fun experience and a good price for what you got. I have been to Cicis in the past in other cities and they were ok. This was the worst one I've ever been to. Inside it was filthy. Even the windows were dirty. We waited at the register for a couple minutes while the manger was right in front of us not saying anything counting the till. He finally rang us up and we went in. The employees were all standing around talking the entire time (with the exception of two). There was almost no pizza on the bar and no dessert the entire time we were there (no one was making more either). Another customer finally asked for cheese sticks and one employee was so angry so slammed them down on the counter. I asked for a Mac n cheese pizza and the manager ignored me and never made it. So I asked someone else again 10 minutes later and it was finally made. This place was gross! Also we came home and all were sick the next morning. So. Don't go. This place needs new management and fast. read more

Absolutely horrible!!! Please avoid. The pizza that was on the buffet had little to no taste or sauce! The buffet had basically no pizza available the whole time we were there. Seemed like only one poor employee trying to run the register and make the food. The pasta was water logged the Alfredo sauce was basically white water. No cheese or anything on salad bar. We left and got DQ on the way home. What a waste of money. read more

Food is amazing! Cheap buffet and great service! The pizza has plenty of taste and the pasta has many sauces for it. Definitely recommend it! read more

This is another in the long line of pizza buffets. The pizza is average tasting, but the flavors are fairly creative. Stay away from the Mac & Cheese pizza...just not worth the space on the plate. Of course, you're not going to CiCi's for amazing pizza. You're probably for a lot of pizza at a good price, right? Either that, or you've got a lot of kids (like me) and this is an easy spot to feed them. We went most recently on a Monday night, but they seemed caught off guard and understaffed. The bar kept running out of pizza and many tabled were left uncleared for the entire time we were there. They do have a yummy, but limited, salad bar. My personal favorite is the Buffalo Chicken pizza. Dip it in some ranch dressing and you'll be good to go! read more

Cicis Pizza - The buffalo chicken pizza isn't too bad! - Pizza Near Me - Bowling Green, Kentucky

I thought revenge is the only dish best served cold. $8.99 for a buffet where the employee just shifts pieces from one pan to the other until someone else walks in to order. read more

Cicis Pizza - I asked for a Mac & Cheese pizza but I guess you were too busy to make it. Don't offer to do it if you're not earnest in doing so. $8.99 - Pizza Near Me - Bowling Green, Kentucky

Do not go here. It was literally SO GROSS, nothing was fresh, it's dingy and tiny and full of screaming kids. The poor old man who was busing tables didn't get around very often so half of the tables in the restaurant were covered in dirty plates that looked like they'd been sitting for hours. Cici's is already pretty low quality (usually in a good way) anyway, but this place is just bad. read more

Paid 35 dollars for me and my family to eat and my husband refused to eat due to the pizza was so old and hard told manager that he didnt eat and she could see he didnt eat because we and maybe two other families in the whole restaurant and she got a huge attitude and refused my money my kids only got to eat a few things because they said everything tasted nasty and hard . Horrible visit and very rude manager . Maybe if they actually change the pizza and clean the bathrooms they would get better business. read more

Don't know why we went here. Maybe because Birmingham Alabama got rid of last CiCis few years ago and I totally forgot how bad it was?? Anyhow, this place was particularly bad. I love me some cheap, all you can eat pizzas. Even at Chinese buffet places put more cheese on their pizzas than this place. I would literally take 3 slices and combine all the cheese on to one. Even than it wasn't good nor fulfilling. This is the type of restaurant once in a moon you need to go to remind yourself how lucky and why you should do this again. read more

My grandson and I returned to cici pizza. I wanted a salad so we decided on cici... I do have a complaint this time.. I think they must have someone not we'll trained working the ovens. The pizza was at least 2 minutes away from being done. The crust was pale and in turn the taste was not good. Pizza crust needs to brown. On the other hand... the cinnamon rolls were delightful.. cook the pizza a Little longer, please read more

Average pizza. Nothing spectacular about this place. If your hungry you'll get your fill.

It's $5.99 for a buffet full of average pizza and dessert. I also got Mac n cheese that literally taste like nothing. The pizza is good but nothing special. The plates and silverware are not clean, along with the rest of the restaurant. They never refilled the pasta or the brownies the whole hour I was there. The arcade is nasty but my brothers thought it was the best thing there. read more

this place is DISGUSTING!!! The bathrooms are NASTY!! There was tons of ice on the group d and girl stands g around laughing about it!! All of the food on the bars was mixed together and it was hard to get what you want. DO NOT GO HERE read more

it a pizza buffet in town the kids will love it they will make your pizza any you want it and it also cheap and afordable!!!! i would tell u to give it a try. read more

I've been in a few Cicis, they are one of our favorite places (Naples FL location is outstanding), but this location is AWFUL. Lettuce so old it looks like it starting to liquify. Cold, undercooked pizza. And everything, absolutely everything, was dirty. We love pizza, but could not choke it down here. Left hungry and went to a different restaurant. Corporate should pull the franchise. read more