This place is nice. The staff is friendly and it is pretty clean compared to most of the CiCi's that I've been to. Their food is good and I've never had any issue here. read more

Who doesn't love pizza?! Who doesn't love all-you-can-eat?! Right?!! I've always enjoyed dining at Cicis! Besides having a variety of pizza choices, dessert choices, a salad bar, and wings, they also give you the option to order a pizza the way you'd like. And they do it all for a super amazing price! This location is a good one. Good location and good service! The one thing that did surprise me was no jalapeños on the pizza they had on the buffet?! Wow!! Every Cicis I've been to in San Antonio keeps em comin! Lol! Maybe that's only a San Antonio staple.. or just a me and my family staple.. hmmm.. haha!! Try to save room for dessert, cause dem cinnamon rolls are so buttery that they melt in your mouth! (drool) :p Enjoy y'all! read more

This is the BEST Cicis pizza I've ever been to!!!!! The manager is AMAZING, as I'm eating he's walking around checking in on everyone fixing chairs and cleaning. The pizza is fresh and salad bar is clean and delicious! I'm coming back for sure. read more

Went here for the first time today with the family (2 adults, 3 kids). The place is spacious and the prices reasonable. The pizza is just ok. There was a good variety to choose from though. They also have pasta (which my daughter preferred as she's not a big pizza fan), soup (which the hubs enjoyed) and brownies & cinnamon roll for dessert. read more

I understand it's cici's but it's still a buffet so options would be appreciated. Nothing available but salad or dessert. Had maybe one or two different pizza options and when asked for specific pizza it took over 30 minutes to receive. Terrible rip off! Just order a pizza from Pizza Hut or Dominos and save the time as well as the money! Total rip off!! read more

This is the First CiCi's Pizza I have been to. Old yellow and slimy spinach, Old carrots , slimy garbanzo beans and molded crutons. Do not dare bring your family to this disgusting location. The faucets in the restooms has caked on dirt on the knobs. Take your family to the other restaurants around here. read more

I have been going to CiCis Pizza since they open the first location on Mason Road. The Management has always been friendly and caring. I have patronized CiCis for 20 years for at least two times a week while my daughters were growing up. We would have all our team parties whether it was for softball, soccer, or volleyball, I still continue the tradition now with my 4 Grandkids. We have always been welcome here by the owners Kenny and Kevin. I would call them and say we are planning a Birthday, team party or whatever celebration and they would always have balloon decorations, and have our tables set up and waiting.Just love this place.. read more

The location is handy, but the management could be better. The employees are unaware of customer demand changes. Pizzas that are in high demand leave quickly in the buffet line, but are not replaced as quickly as they have gone. I have gone many times up to the buffet line, and walked back with an empty plate back to my table. The manager is uncooperative when you explain your circumstances. The manager did not accommodate a party of 6 with two picky children order a pizza to their table. His explanation was they make it for the buffet, so it would be on the line, but his reasoning did not make sense. Upkeep of the buffet line is below par, because they are unaware of customer demands even when you explain to them. read more

The management is excellent. The staff is friendly and hard-working. The food is good! Compared to other Cici's, this place is the best!

One of the raters for this Cici admits not going in a decade, so her review of this particular restaurant isn't quite fair. I understand some of their locations can be a nightmare, but this rating is only for this individual Cici's. This is a great place to hang out with friends or family and have some good pizza. The pizza selection is usually great, however you can have custom pizzas ordered and delivered to your table if they don't have what you're looking for. The pizza almost always is great (on one occasion we had a bad experience, but it was 1 out of 50 visits and was when we went during the lunch special during the day when we regularly went for dinner). Also, the manager is really friendly makes sure to walk around to each table to to see if everything is okay. read more

Nom Nom Nom. You can't beat 17 bucks for two adults to eat as much pizza pasta and dessert as they want plus it all actually taste delicious. Definitely worth it. read more

Great place. Manager (I think his name was Robbie) was awesome, made sure we were taken care of and had what we needed.

Not a good move in my opinion, the seating area is definitely smaller then the old location which always seemed to be crowded before so will be even more cramped and noisy now. Their buffet line is shorter and their staff seems to be different, maybe it was just the night I went. Several teenagers were running the restaurant and yelling pizza orders back and forth creating even more noise in the restaurant. The managers and staff always seem friendly and helpful but the staff last night definitely seemed different. The pizza was ok, could have been better and the brownies were overcooked and hard on top. The restaurant was clean and new which was nice but now they're further away from the residential areas where most of their regulars lived so I imagine they're be more people coming from I -10 and North of I-10 rather then from Cinco Ranch and Kellywood. read more

It is what it is! Cheap buffet pizza and for the price you can't beat it! Plus they can have some very interesting and good tasting pizza. I recommend the Buffalo chicken pizza read more

Cici's has been one of the best places since the beginning to have fun and great food - if you want special pizza, just ask - you dont get a glare or someone rolling their eyes at your request, instead you get what else can I do for you and my name is Robbie if you change your mind or need anything else. The employee's have fun but stay on top of their responsibilities... Theres nothing wrong with enjoing your job while you do it - so if you want fun, great food, great customer service and awesome prices go to Cici's...Worth every dime...And if your having a bad day - it wont be bad when you leave especially if Robbie is there!!!! He's Awesome! read more

No tables were available and they only had 4 pizzas on the buffet. No ice for drinks. This place really went down hill

John, the General Manager at this location, is awesome! He is very friendly and accommodating to all the guests. His excellent management abilities are evident in the supporting staff. Although a pizza buffet isn't my idea of a great meal, my teenage sons and husband love it. However, I'm all about customer service and excellent customer service is a rarity nowadays. Thank you, John, for such a wonderful experience! read more

Of all the cici I been to this was the cleanest and good was very hot and fresh manager was very nice.

4.5 stars... Cleanest CICI's in Houston area by far... Staff was really friendly... Food was fresh, pizza was hot, buffet line was replenished promptly... kids liked the selection of games read more

I have been going to this location since 1993. I have up until know had a great experience there. Yesterday me and my friend went and she went up to order a bbq pizza since there was not one on the buffet. As she was ordering she was trying to tell the MANAGER what she wanted and she was just trying to find out what meat was on it and if she was ordering right by just saying bbq pizza. Well he was very rude and short with her since she was asking a few questions. Then after she was about to sit down he very sarcastically started waving the stupid number and said "you might need this". It upset her and made her feel very uncomfortable. I think as a manager he should be willing to answer any questions with out having an attitude. Needless to say after 18 years of going there I will never again. read more

This place was pretty good compared to regular cici's. Didn't have to wait in line very long. Food was ok and it wasn't very loud.

Went there this evening for the first time and I wish I could give more stars! First off, the manager greeted us upon entering and then walked us through the take out order process. Next he went and got my son and me complimentary drinks and invited us to sample anything we wanted off the buffet while we waited. I noticed that all of the staff was smiling and seemed to enjoy their jobs! What a pleasant experience AND the pizza was delish! Yes, we will be back and again, the entire staff was refreshingly nice!!! read more

This particular CiCi's Pizza is my family's favorite restaurant. The customer Service is always excellent. We order specialty pizzas of our choice (you can order any specialty pizzas at no extra cost) and they come out better than those prepared by any of the top notch restaurants. We have eaten at almost all the best pizza places in US and I would say that pizza here is better tasting than any of those restaurants. CiCi's at South Mason is an excellent choice to enjoy great tasting food at a fraction of the cost. The manager Jonathan makes extra effort to ensure that we have a good experience. Specific examples: I went to get an extra dry parmesan cheese jar from the counter. At that moment they happened to be refilling their jars. I picked up a filled bottle. Jonathan said that he would bring a freshly filled one at our table. He then not only brought a freshly filled one at our table but also replaced the one already on our table even though it was almost full. Another example: When our specialty pizzas were coming, Jonathan added another table to our table just so that there is plenty of room to eat. Another example: Ellen who took our order was very thorough with the order of our specialty pizzas. read more