There was an issue with my order, and it ended up being delivered in 2 trips. Called the store…read moreafter the first one, after noticing 2 items were missing, associate that picked up was very cheerful and pleasant sounding, told her the situation, and things were handled in a very calm, cheerful, pleasant and professional way. My remaining items were delivered within the hour. Awesome experience!

They've got a great variety and offer a monthly list of classes that I'm sure would make for a fun…read moredate night!

Been going here for years off and on when im in my hometown of WA, they have great inventory and…read morepretty good prices! I saw another review on here saying the asian dude at the counter can be rude at times (I don't mean to be insensitive saying that, im just differentiating him from the other white dude that works there that ive seen who's also a really nice guy), the asian dude is actually pretty cool, but sometimes he can be a bit cold/silent but he's never been downright rude to me but thats life. I always take it sometimes you have bad days/stressors especially working in retail. Give it a try if you're ever near!

Asian dude at the register is a rude to me every single time I come in. Don't know how this person…read morestill works here. I'm SURE he's killing business at this point. Have come in to here for over a year and will no longer due to his attitude

Eclectic store that has everything your smoking needs could ask for. Including black light art…read more Great prices on cigarettes. Friendly staff.

showed the employee my smok novo device and he gave me the wrong pods for it then wouldn't let me…read morerefund them for HIS mistake. had to buy different pods.

I don't vape nicotine, but I needed to come in and pick up a specific kind as a favour, and the guy…read morewas super helpful and answered all my questions as a non-vaper lol.

Bought some coils and a bottle of juice today. Got home, popped in a new coil, opened the bottle of…read morejuice got ready to fill my tank, put the nozzle in and the whole top of the bottle where the nozzle is comes right off, juice everywhere. All over my desk and my stuff. Less than a quarter bottle left. Can't use it to fill up my tanks at all. Okay fine. Call and explain to the employee who I saw in the shop less than an hour and he says they'll do nothing. Fine. I'll go give my money to vape on the beach since you don't want to keep customers coming back. Never had a faulty bottle before.

Went in a few months back to see if I could use the hookah bar, guy at the front said it was shut…read moredown after someone tried to smoke weed in it. So for now all they have is some bongs and you can rent a uHaul too if you are interested.

Great place for all your paraphernalia. Knowledgeable staff who is friendly and polite.read more

As a brand-new pipe smoker, I couldn't have asked for a better experience. The owner of Cargo Hold…read morewas incredibly friendly, welcoming, and patient. He took the time to answer all of my questions and was very knowledgeable about pipes, pipe tobacco, and everything I needed to get started. Instead of trying to upsell me, he focused on helping me find the right tobacco for my experience level, which I really appreciated. His customer service made me feel comfortable and confident walking into a hobby that can be a little intimidating at first. If you're new to pipe smoking--or even if you've been enjoying it for years--I highly recommend stopping by. Great selection, outstanding customer service, and a staff that genuinely knows their craft!

Looking at the other review I was weary about going to this shop for the first time because of the…read morefeedback on the employee. The same employee was super nice, informative and very helpful. I'll be back for sure.

Walked in for the first time. Saw some really cheap incense. Got a whole bag for their special…read more20pc. deal listed. Person hehind the counter asked if I wanted a receipt. I said yes, as it was an extremely high total. I was floored. Should have been 2.50 I looked at my receipt, SIX DOLLARS!. Apparently they have the sign for the miniature incense on the normal sized rack. Bad biz, NO REFUNDS OR EXCHANGES BEWARE. won't be returning. Separate these signs for folks or people will continue to do this!

Homeboy in the front with glasses one of the most helpful shop workers I've meet in a long time…read more Super welcoming with good prices and open up pretty late. If I'm gonna get a pack or a vape I'm coming here.

I do not recommend this store. Worst customer service. Everything is out of date. Sold my…read morehandicap father a $100 broke e-cig. Would not let us return or refund us. The lady was very rude. Don't waste your time going here. Wish I didn't have to give them the one star.

Low cost rolling for cigarettes, nicely located next to DIY Tobacco. Allows the rolling of an…read moreentire carton in under 10 minutes for only $10. Great and friendly owner.

This place is great! DD is super nice and is always extremely helpful and patient, she really knows…read morewhat she's talking about! The store is scattered with local artists work and it really gives it an interesting vibe. Theres always something new to look at i feel. If youre a smoker i highly recommend this place.