Place is garbage…read more Prices are seriously inflated and the ownership are thieves. I've bought hundreds of dollars worth of torches, glass etc and I'd say probably 1/3 of the things I've bought either never worked at all or were broken within two weeks. Upon bringing the unworking products back to the store, multiple times, the owners have refused every time to work something out with me, no credits (not even partial), no refund...NOTHING. If you want to waste your money on shoddy products that don't work, come here!

Don't come here unless you want dry and stale wraps/blunts, bought 3 sets of wraps walked out the…read morestore for less then 5 minutes to my car where I open one pack and MF was in pieces. Took it back to store in hopes they would exchange it. Employee said because I walked out the store they couldn't help me. Shows how much store values their customers. Better chances of just going to 7/11or gas station. EMPLOYEES WERE NICE ON THE UPSIDE but, you lost one I will not be coming here again and don't recommend coming here based on customer value and satisfaction. I feel generous to give any stars...

Amazing selection, wonderful help. The person really knew there things about cigars. Prices are…read moremuch cheaper than other cigar shops I've been too.

They have a great selection here. Top quality cigars. I've seen some negative reviews about vapes…read morebut this shop is really for the cigar person. Only shops that I've found to compete in quality and selection is Georgetown Tobacco and another shop in Arlington.

This is a great place with a lot of good people. Good choice on cigars and accessories.read more

Owner and staff are awesome. Cool vibes. I go with my buddy that has a membership. Fun place to…read morehangout.

Came in for a quick stop as an out of town visitor, Samir was beyond kind and helpful. Wide…read moreselection and better value than competing shops in the area.

One of my favorite places. Sam was amazing and helped me get exactly what I wanted. Would…read moredefinitely come back

This one is very hard to rate. The customer service was great and they have a good selection of…read moresticks. In VA I understand you can't serve alcohol with cigars, but this place was zombieland. The lounge itself was nice and had comfortable chairs. Unfortunately there was nothing to do. There wasnt any tv, movies, or music, nothing but utter silence. It felt a little awkward to smoke in silence with other guests. I would definitely buy again but would not stay to smoke.

No response whatsover after 4 emails. Put an order in online on a product they advertised. Never…read moreheard back from anyone. Tried a phone call and was put on hold, only to be disconnected after twenty three minutes.

I looked up tobacco stores, and noticed by the pictures they had what I was looking for. Parked in…read morefront of store and was greeted by Zee who was very helpful. Purchased two carts for a deal price.

Alia was super helpful and sweet! Would recommend this for all your hookah needs! Not only was she…read moreknowledgeable but she was super friendly!

The building to get to this shop is pretty cool. It's on the lobby floor south wing not too far…read morefrom the main doors and had the tobacco item I was looking for. The lady was kind and helpful.

Amazing place its just in a large office building you can't miss it. Amazing staff amazing products…read moretruly recommend

Wonderful selection. Great ownership/staff. Love the location…read more The smoking area in the back is very comfortable and very friendly. Highly recommend. Will definitely be back.

Never going here again. Was hopeful about this shop. Our son has just moved to the neighborhood…read moreand was hoping this could be a repeat destination for us. Unless you are a member ($1,500/yr) you can't bring anything to eat or drink into the shop and they sell nothing. I'm not a cigar newbie. I understand the need for cutting fees and minimum purchases but a $50 minimum purchase on cigars to sit in a tiny lounge and not be allowed to have a drink seems unreasonable. Staff was rude, condescending, and unhelpful. When asking about this I was dismissively told to leave the shop and go to one of the local bars.

My elderly mother got lost on the road today and entered Cigar Town in Fairfax. Didn't have a cell…read morephone. One of the family owners, Oday, called me to let me know the situation. Couldn't have been more kind and helpful. When he found out she had a GPS in her car, he went to her car to program her route home. He called me back to let me know she was on her way home and asked that I let him know when she got home. This is a great family-owned business run by wonderful people!

I decided to check this place out after seeing the previous review - I was unaware that there was a…read morecigar place in Fairfax Corner - have no idea how long it has actually been there and I forgot to ask. Anyhoo - I walked in and a young friendly guy named Chris came over and asked if he could help me. I asked where the Arturo Fuentes and Romeo y Julietas were located - he showed me, asked me a few questions about what I liked, then made a recommendation for another cigar, based on similarities to the ones I always lean towards. So I bought one of the cigars he recommend, as well as 2 Arturo Fuente 858s - great price on the 858s - $4.00 a cigar. I don't recall ever seeing the price lower than that. Great shop, great selection, I'd hazard a guess that they have one of the largest selections in the area.