Bought an item and realized it wasn't the same as I purchased before, immediately took it in to try…read moreand get a refund and was denied. Was told to contact the store manager, however i live out of the area and will not be returning. Previously had good experiences with this store before this incident... maybe just a bad day idk‍ but that's like 35.00 down the drain.

How lucky are we to have custom glassblowing in Fortuna?!? The counter staff is by far the most…read morefriendliest and attentive of any headshops up here in Humboldt. The in house and retail selection is phenomenal! Don't see something thing you like? Just ask Jed the owner who has been custom glassblowing pieces for over 12 years!

Best smoke shop in town, staff has always been extremely nice, shop is clean and full of cool…read morestuff. Glass and their other goodies are very well priced. They have a huge incense selection!! Definitely worth checking them out, will be the only smoke shop we go to for all of our needs.

Was back in Humboldt for a celebration of life and dropped in to purchase 3 cigars for the event…read more Accidently turned into parking lot at the crosswalk instead of the correct entry way, my bad. Went into the humidor selected 3 $15 sticks looked around for a good bourbon to pair with them, then stepped up to the register to pay. At that point I asked if they had a public restroom, to which the clerk replied " is that why you drove over the curb, because you had to pee?" Neverminded I'd been in the store for more than 5 minutes, I was making a near $50 purchase, have spent hundreds if not a thousand previous dollars( I know he had no way of knowing this) in their store, had a dress shirt and tie on, only to be treated like a typical Humboldt tweaker. So sad that people are so jaded by the lowlife culture that exits in Eureka.

Absolutely not. My the bff took me in here the other day it…read morewas both of our first time in this store. We definitely didn't have a great experience. There was 2 guys standing behind the counter. The taller one was glaring at us pretty much the whole time. They watched us as we walked around the store which was fine. But I was also very uncomfortable. While we were at the counter they started being extremely rude, vulgar and sexist, as well as homophobic towards us. Which was completely uncalled for. I do not recommend this place. It's full of hateful men.

No they are never in store u have to call and have the man meet you. Doesnt have disposable vapes…read moreor vape juice in his store only sells mods you can buy the vape and the disposable vapes online, but he doesn't hold him in the store anymore. He says something about the laws changing anyways it's not a reliable place to get your stuff from if you need somewhere to get it from and to get some thing real quick.

I broke the tank on my aegis and my usual vape shop closed due to the current state of affairs so I…read moreheaded over to Humboldt Vape Co. on my lunch break. The guy that helped me was extremely patient and helped me pick out a juice flavor and a new tank. I couldn't be happier. The tank he sold me was a brand I had never heard before but it's the best mid-size tank I've had yet. Thank you!!

It makes NO difference WHAT you smoke, these guys have whatever you need to smoke it with! And a…read moregreat assortment of Kratom, and a variety of junk foods, pipes, papers, hookahs, glass, wood, plastics, ceramics, strange oils, fragrances, incense, ANYTHING for your head and/or body tripping! I do mean EVERYTHING. The attendants are VERY! Nice guys! Happy to be able to help you.

Good prices and variety, and also good quality products. The only problem I had was receiving a…read moredisposable vape with battery problems which made it hard to hit. I came in a few days later when I opened it and realized the problem, and the guy at the store worked with me despite the fact it had been a few days since purchase. Many smoke shops will refuse returns even moments after purchase, so the fact that he took me seriously and offered me a replacement was amazing. I wasn't able to get exactly the same product, but I felt it was fair because I know many people try to scam and that is why returns are not usually offered. Thank you!

Poor customer service overall, would never shop here again. Good prices but an absolute lack of any…read morecare towards customers

Went in there and bought an Ooze Battery. It unfortunately was a counterfeit and broke within a few…read morehours. The worker called the owner whom blamed it on the wholesalers and told me unfortunately they do not do refunds under any circumstances even for provably counterfeit products. Ooze on there website states they do not use purple lights so the purple light and lack of authentication number on the front proves it's fake as I would have been able to get it fixed through warranty if it was a real product. After showing these issues to the owner they eventually offered an exchange instead of the refund I wanted but wouldn't give me the battery I wanted (which was the same price) likely because it also has ways to check for counterfeit instead giving me a cookies battery with no packaging. If you want real products do not shop here.