Positive staff great service and amazing selection totally recommend for your smoking needsread more

Cashier hassled me about having a $20 dollar bill and not having a one dollar bill to pay for the…read moreitem I bought. I get that it may not have been what he wanted but don't hassle and argue with a customer about it. It's just bad business and poor customer service. I told him that is something that would make me not want to come back and he said "good!" Horrible service here. I suggest never shop at this store.

I've been going here for about a year and a half for vapes. The dude behind the counter is super…read moreawesome, and they have EVERYTHING you could ever want to vape or smoke. Plus, I've never been sold a busted vape. Perfect track record for 1.5 years.

Friendly chill staff. I bought a vape that was DOA and on the spot w/o blinking an eye my guy…read moreexchanged it. Honest about their products and accessories, setting real expectations and good recommendations.

i Went today and bought a vape and I see young kids that are buying vapes you might ask how I know…read moretheir ages cause the workers ask the kids how old they were and one Of them said they were 13 and 15 years old and the workers sold them a geekbar pluse

Good people who are knowledgeable, fair, and welcoming. Excellent selection of anything you'd…read moreexpect to see in a smoke shop!

Do not purchase CBD products from this establishment. They don't know anything about those types of…read moreproducts in their store and will refuse any exchange or refund if those products turn out to be fake, defective, or dangerous to your health. Went in other day because I had good luck buying CBD vape cartridges elsewhere in the city and wanted to try someplace closer to home. Went in and asked what they had, got a pretty standard "we have this this and this" and storekeep really didn't have any opinions on which ones to buy. Didn't know prices either. Picked one and tried at home for a day. Awful stuff. Felt like I was huffing burnt plastic and lighter fluid. Oil was leaking out of the tank. Felt no discernable benefit and got a slight headache everytime I used it. I Have not had this experience with other cartridges and have never felt like it was shredding my lung tissue before. Took back to store because this product was of low or defective quality. Was told no refund and no exchanges because I'd already used it. Yeah, how else was I going to find out it was cooking oil? Place is just a mediocre run of the mill New York smoke shop -- maybe one step above the bodega -- and should probably stay away from selling products they haven't researched. Especially if it could damage the health of their clientele.

Just made a purchase here and Im very happy with the product. The gentleman who assisted me was…read morevery patient and helpful, since I am a noob to vape pens. Highly recommended place!

Hands down my new favorite vape shop in all of NYC. I only come in here for juulpods now & days,…read morebut I could easily see myself coming here regularly if it was around back in the days when I used to vape mods. The store is kept really organized, it's not one of those shops where you'll encounter tons of vape-bros puffing cloud after cloud, distracting whoever is at the counter and keeping you from receiving service. Whenever I'm in, it's usually Ray behind the counter and he does nothing but provide the best white glove service. Quick, prompt, and has a great personality. I've been to numerous vape shops around the city over the years which you can see in my past reviews, famed ones as VapeNY or chain ones like Beyond Vape. I've used them over the years, not my choice but more of less competition in those years. The times has changed now. None of the other locations come close to here, so if you happen to be around the way and need some new vape gear, really consider on stopping here first. .

Smoke shop is dope. Got a new two hose hookah at a great price. I decided to save some cash and…read moreenjoy shisha with my girlfriends at home rather than go out every week. The staff are very knowledgeable and can answer any of your questions regarding the products. They're open until 2am seven days a week so you should never have any trouble getting any supplies you need.

I purchased a battery from here after the last battery I purchased broke. I took it home and…read morecharged it and put in the cartridge that I had been using in another battery. Once the battery did not appear to take a charge I put my working cartridge in and after a series of button presses realized it did not work. I went out and came home to my cartridge being burst and leaking inside the battery. I called and explained what happened and asked for a replacement. Once I was able to come back the owner but a cartridge in and blew smoke to prove it worked. But then was neither willing to exchange or even take ownership for the fact that his battery broke my cartridge. Not to mention the battery I got before also broke. I would not recommend shopping at this shop.

From the owner: Smoke Shop is an ultimate all in one location for Hookha, E-Juice, Water Pipes, Cigars, Vaporizers,…read moreKratom, CBD Gummies/Candies/cartridges and much more. If you can think of it, we carry it. Whether you are a recreational weekend warrior to a 50 year seasoned smoker, we have something for you. OPEN 7 Days a week."

This cigar lounge is great and has a great vibe but has the most disrespectful female sales…read morerepresentative ever. The owner should definitely invest in the development and the betterment of his sales representative . Customer service is a notion non-existent. Rude and disrespectful can't start to explain the attitude of the sales representative.

My friends invited me to Papa Juan's for the first time. The gentleman who helped us was not only…read moreincredibly knowledgeable but also provided amazing customer service. I highly recommend it.

One of the main employees smokes in the store, behind the counter, and where deli sandwiches are…read moremade. I've witnessed it with my own eyes, and nose, on several occasions. Many times when you enter the store, the first thing you notice is the foul smell of cigarettes. Certainly enough to ruin an appetite, and no need to stick around when you can get the exact same items at a handful of stores within 1 or 2 blocks! This business opened in Fall 2015 and while the neighborhood had absolutely no need for another deli/hookah shop, I supported this business. I choose to spend my money on independently owned business instead of chain stores and restaurants in the neighborhood, but I can no longer support this place.