I've been going here for about a year and a half for vapes. The dude behind the counter is super…read moreawesome, and they have EVERYTHING you could ever want to vape or smoke. Plus, I've never been sold a busted vape. Perfect track record for 1.5 years.

Friendly chill staff. I bought a vape that was DOA and on the spot w/o blinking an eye my guy…read moreexchanged it. Honest about their products and accessories, setting real expectations and good recommendations.

I was immediately welcomed while walking in the gentleman who were sitting enjoying their cigars,…read morewere friendly. They all said hello. My boyfriend and I went up to the counter. We were greeted by the owner. He was engaging, kind, and conversational. I'll definitely be back to buy more..

They do not accept women ..in this lounge ..a gentlemen told me hey ; come in ..then some…read more"gentlemen said no" it's no upscale or anything ..but...I'm always upscale ..maybe a private event ..I was turned down ..it was full of a hella men ..which I love n always Dress the part ..but I was denied !!

I'm writing this because I want Portes to succeed. What used to be an affordable cigar shop no…read morelonger feels that way. On my recent visit, sticks ranged from $10-$30 depending on size--about what I pay at lounges for brands like Padrón, AJ Fernandez, and Plasencia. I still enjoy Portes cigars and picked up a bundle of 25 Corona Petites for $200, but I really wanted Toros and they were just too expensive. Please consider bringing prices back to a more reasonable range so more people can enjoy them. I'd happily buy a bundle a month if they were. Good luck, and I hope to see more accessible pricing soon.

Love this place. Great cigars and loved that it's a second generation owner. Went there in 2006 &…read moreback in 2025!

Very disappointed went there today and they had no quality cigars for purchase , they carried…read morenothing but generic brands . The place is nice inside if you wanted to hang out but to call this a cigar lounge , nope don't think so . Every cigar I asked for they didn't have and I was asking for some of the popular brands ... I walked right out

For the past two years I've been wanting to stop by and yesterday I finally did, I wish I had…read morestopped in sooner !!! The lounge is beautiful with plenty of seating and the owner Johnathan is super friendly and polite. As soon as I walked in he introduced himself and brought me into the humidor...he asked me what kind of smoke I preferred and in the end we settled on their privilege cigar house blend in a barber pole lancero. I paid for the cigar and Johnathan snipped off the perfect amount of the cigar and invited me to sit down with the group he had been talking with. They introduced themselves and we super friendly despite it being my first time there. The cigar was excellent and had a razor sharp burn and strong ash from the initial light till the last draw. Johnathan's mother also stopped by during the night and provided food free of charge !! I will definitely be stopping by this lounge many times in the future

If you want to try a nice fresh made cigar, this is the place. Nice environment, very friendly…read morestaff. You can't go wrong with this place, if you are a cigar aficionado. No brands are sale here, great experience.

this lounge is not your typical lounge coming from the parkchester area of the Bronx. First and for…read moremost, if there is more than 5 people in here, the place is packed. and everytime I've walked in here,the establishment seemed to be under construction. the air filtration system is horrible. I can compare it to smoking a cigar in my car. I live less than quarter mile from here, and I'd rather drive 5 miles away to get a cigar then from here. this spot is my emergency stash. the owner does not believe in buybacks or throwing you an extra bone for being a patron. I have to go through a few cigars too find a good cigar. the issues can range from the cigar not being wrapped to tight or too many vains. I can never get an evening burn when I pull on the cigar. Nothing here is premium, all are straight Dominican. I laugh every time I go to get a cigar from here bcz some of the cigars are cases in glass jars with a fasting lid for air quality within the humidor room. Deepening on where you or your ability to travel, just look a my profile and compare some of the other stops I've reviewed. Let this place be you last resort.

Came on a Friday afternoon for a quick smoke before work. I picked out a cigar and they gave me a…read morev-cut, which is not what I like, so I asked for a full cut and got it but the damn thing started falling apart. By the end of my smoke the whole cigar fell apart. Staff not the friendliest. But still a legit store with a really vintage feel.

Do not purchase CBD products from this establishment. They don't know anything about those types of…read moreproducts in their store and will refuse any exchange or refund if those products turn out to be fake, defective, or dangerous to your health. Went in other day because I had good luck buying CBD vape cartridges elsewhere in the city and wanted to try someplace closer to home. Went in and asked what they had, got a pretty standard "we have this this and this" and storekeep really didn't have any opinions on which ones to buy. Didn't know prices either. Picked one and tried at home for a day. Awful stuff. Felt like I was huffing burnt plastic and lighter fluid. Oil was leaking out of the tank. Felt no discernable benefit and got a slight headache everytime I used it. I Have not had this experience with other cartridges and have never felt like it was shredding my lung tissue before. Took back to store because this product was of low or defective quality. Was told no refund and no exchanges because I'd already used it. Yeah, how else was I going to find out it was cooking oil? Place is just a mediocre run of the mill New York smoke shop -- maybe one step above the bodega -- and should probably stay away from selling products they haven't researched. Especially if it could damage the health of their clientele.

Just made a purchase here and Im very happy with the product. The gentleman who assisted me was…read morevery patient and helpful, since I am a noob to vape pens. Highly recommended place!

While visiting a neighboring cafe, I came across this business. I decided to stop in for a cigar…read moreand handle my work, simultaneously. Decent environment with a WIDE SELECTION. One of the younger gents was patient as he reviewed and recommended which cigars might best suit me. I took a seat for about an hour and enjoyed the hospitality and overall experience.