We have found the front staff at Trinity to be very attentive and professional. However, the cost…read morefor services and boarding is way too expensive. We do not seem to get clear answers to medical conditions of our pets. Boarding is never "just boarding", they find way to get you with an extra exam fee, so the boarding cost are outrageous.

The entire staff at Trinity Veterinary Hospital is amazing! Everyone truly cares about your pets…read more They are great at communicating and getting your pet seen in a short notice whenever an issue arises. My Pomeranians have had their teeth cleaned and multiple visits regarding their knee, skin, and eye issues. Every visit Dr. Williams creates a treatment plan that gets them back to their healthy selves in no time. I can be very particular with my dogs & I feel so comfortable with this vet office that I drive from Enid just for my dogs to be under the care of Dr. Williams and the team at Trinity Veterinary Hospital! If you're looking for an honest vet where they always have your pet's best interest in mind--this is the place!

My first dealings with this clinic and its staff was in dealing with two feral cats I had been…read moredomesticating. I've rescued several feral cats over the years, but these two were the most difficult by far. When it came time for me to move, I knew that moving these two cats would be quite a challenge ... and it really was. These were two true ferals whose experience with humans prior to my efforts had clearly left them far from trusting. Dr. Maria (owner) proved extraordinarily patient and capable in getting both cats sedated, treated and moved, providing house-call care of the highest order. She and the clinic are now my go-to for cat care.

Fantastic experience with this vet. They got me in same day and they were extremely friendly and…read moregreat with my service animal. FYI, they own the pet spa in town as well and it's outstanding too!!

Main points: - cost effective (I'm a grad student so trust…read moreme on this one) - empathetic and compassionate - trustworthy - easy to fit into their schedule I adopted my first dog five days ago and the day after adopting her, she started having some issues urinating. They did everything they possibly could and treated both her and I with the most compassion and empathy. Every interaction I had with all the doctors, technicians, and receptionists over a period of four days was excellent. Turns out, it was an issue with nerves in her bladder, possibly from issues with her spay which was done at a different vet. We ended up having to euthanize her, but the doctor explained everything to me in depth and gave me options on what we could do to be most cost effective, as I'm on a pretty tight budget as a grad student. The vet and a technician stayed with me in the room and talked me and her through the whole process. I just moved to Stillwater so no family could be here with me during this difficult experience, but during that moment I felt like they were family. They treated my dog like she was their own too. They made an extremely hard moment feel a little bit calmer for both of us and for that I am so grateful and I know Pepper is too.

Every time I go to this clinic, they try to upsell me hundreds of dollars of additional services…read more In the past, I was allowed to stay focused on the actual thing that's wrong with my pet. But now it's not even an option. Want a simple Depo shot for seasonal allergies? You will have to agree to pay hundreds for extra services you absolutely don't need, or they won't help your pet! Latest example: I had previously taken my cat in for a simple Depo shot, as she gets seasonally itchy. I was told I could stop by and get the shot without paying for a full diagnostic again. (This has been an ongoing issue for several years. The Depo shot gets her through the rough patch and she's back to normal by fall). It had been over a year since the seasonal itching was a problem, so I called the receptionist first to make sure I wouldn't have to pay for additional services, since I know that happens a lot at this clinic. Receptionist checked with the doctor and assured me I could just do the Depo shot. No extra services. So on my day off, I drove over and sit outside, because they haven't allowed people to go inside the building since 2020. It's now July 2023. The tech or whomever comes outside and tells me I'll need to pay for a full diagnostic and also a rabies vax. I'm immediately annoyed because this clinic is forever pulling shenanigans like this. I tell the woman my cat has already had rabies vax and I was told we could do a simple Depo shot today, since it's a known, ongoing issue. She says she doesn't know who told me that, but I'll need the extra services. I explain that the receptionist told me that after talking with the doctor. She doesn't go to check with the receptionist. And I can't get corroboration from the receptionist or doctor because I'm now allowed inside the building! The woman insists that I'll need all of the extra services or they can't help my cat. This clinic will refuse to help your pet, unless you agree to pay hundreds of dollars for EXTRA things your pet doesn't need. I'm calling another vet today, but I'm positive that the greedy business practices of this clinic will cause pets out there to suffer as most people simply can't afford to pay hundreds of dollars for services they don't need.

So far, I've found the staff and receptionist to be very helpful and pleasant. I have used them to…read moreput an older pet down and they were very caring and helpful. We are using them for boarding soon and will post an update regarding that service when done. So far everyone has been very professional, and the service has been great!

We are so thankful for this clinic! Dr. Jackson is wonderful- we appreciate the how well she has…read moretaken care of our dogs and her kind caring approach.

We have used Dr. Storm to provide care for our Australian Shepherd for several years. Is she always…read morethorough, gracious and professional. She is in fact the greatest!!

Dr Storm is a wonderful vet; she is knowledgeable and compassionate. I wouldn't take my pets…read moreanywhere else.

After paying over $1000.00 & 6 hours time on Sunday for emergency visit for our purebred Bichon…read more Frise for vomiting & diarrhea with blood in stool, we still have same symptoms on Tuesday & no answers. Our dog left clinic with nasty green rear end that looked like poop. People were very pleasant at the teaching clinic but not worth paying large fee or our 50 mile drive and six hours.

We had our first visit to the Vet Hospital. Every staff member is wonderful; the care was really…read morethoughtful. The prices are fair.

We used Western Veterinary Hospital for about 3-4 years for vet services for our dogs. Beyond…read moreloving our pets just as we do--which is plainly evident by Dr. Fussell and his staff--they have always been thoughtful, considerate, and fair in presenting treatment options and routine care procedures. Never once did I feel like there was ever any motive but the well-being of our pets. We recently moved to Edmond, but continued with WVH for an additional 6 months because of how connected we felt to the staff and how satisfied we were with the quality of care. Our dogs loved going there more than going "on a walk." We eventually had to choose a practice more local to us, but there will always be a place in our hearts for the staff at Western Veterinary Hospital :)

I can never say enough wonderful things about this vet. Sure, it's small and a little out-of-date…read morein the decor department but the people are kind, they know what they're doing and they know college students have a limited budget when it comes to everything, even their pets. I payed less than $100 for my male cat to be neutered and I about kissed the receptionist when I found out my kitten's shots were $20 something! Western Vet was our vet when we lived in Stillwater and would be still if we were there now.

This is by far the most thorough exam my dog has ever had! I am super impressed with how much…read moreeveryone here truly cares. The entire staff is incredibly kind--a special shout-out to Keryn, who was so sweet and helpful when setting up my appointment, and to Dr. Jules, who was equally amazing and kind during the visit. I highly recommend them to anyone looking for exceptional care for their pet!

I am incredibly disappointed with the lack of customer service and basic compassion at this clinic…read more I had an appointment scheduled for 4:30 PM for my dog who needed urgent care. Because I live 30 minutes away and had to rush home to get my dog during peak rush hour traffic, I proactively called ahead to let them know I was running late. Instead of showing any understanding for a working person trying to get medical attention for their pet, they were completely rigid. They strictly enforced a "grace window" policy, entirely dismissing the fact that they still had a full hour left before closing at 6:00 PM. To make matters worse, when we called to ask about payment options, the staff treated my wife with an absolute lack of respect. Their only solutions were entirely unrealistic for the average working person. They flippantly told me to just "reschedule" (which isn't easy when you work until 5:30 PM every day) or suggested I drop my dog off at 7:30 AM and leave her there until 6:00 PM. Why would I trust an establishment to watch my dog all day when they've already made it clear they don't care enough to do what they can to see her? This place operates like a rigid corporate machine, not a veterinary clinic that cares about animals or the people who love them. If you work a regular job or expect to be treated with basic respect and empathy during a stressful time with your pet, look elsewhere. They clearly do not care.