I can reiterate what others have said in their poor reviews of Dr Cindy Hoffman and her staff. She is not a poor dermatologist per se, but she is very rigid in her approach and her administrative staff is sloppy. In my case, both doctor and staff at my last appointment neglected to tell me that I would need bloodwork in order to get my next refill. They informed me of this only once I had run out of meds, which happened one month later. Like wouldn't this have been good info to have since I had a whole month to do bloodwork? Remarkably, this office does not draw blood on site, so I had to go to an outside lab, which again was a very big hassle. I also had to call the doctor's office multiple times to get them to call in the lab order. It can be very difficult to get through to a human, so look forward to leaving multiple voicemails which the staff then says it did not receive. When my bloodwork results were faxed to the doctor, she still did not call in the refill. So I called the office yet again, left a voicemail, but got no return call, and still no refill at the pharmacy. I then called again a whole week later, receptionist again alleged she had received no message and said that she had no bloodwork. Lab in the meantime had a confirmation report that results were faxed in 12 days earlier. Plus the doctor's office is able to log in for results, but no one ever bothered. It took me ONE MONTH of this protracted hassle to get a simple refill. Of a simple antibiotic. Do you have time for all this in your life? When your time is at a premium? When finally I reached the office and read them the riot act, a new hire there hung up on me, after calling me disrespectful. PS, just in case it's not obvious, you have to respect patients and actually do your job if you expect "respectful", happy patients. I will never again go back to this doctor (Hyde Park location). The patient service is truly awful. I suggest you go someplace else if sick, unless you want to reach voicemail. read more