Great communications, thoughtful and professional. They pleased one of the pickiest people I know,…read moreso bravo! Thank you.

They were prompt, the price was fair, and wow--they did a remarkable job of eliminating the old cat…read moreurine smell from the basement of our new home. I think they actually undersold what they were able to accomplish, but I would rather have managed expectations than be misled. 10/10, I will definitely do business with them again.

Run..run fast.... Do not hire this company…read more Took 1 1/2 yrs to even get them to start repairing damage to my home that the company caused, only leaving me in a mess and refusing to put my home back to pre-damage condition. Horrible

We ended up having a sump pump issue and needed a mitigation company to come and help with the…read moresoaked carpet etc. Glenrose Plumbing (the best plumbers in the Spokane area!) recommended Allklean, and we can see why: Cameron showed up and immediately went to work figuring out what needed to be done. Nathan and Dave ended up coming in later to remove the carpeting and start disinfecting the spaces that needed it. They have been absolute rockstars. Cameron really helped us feel secure: he communicated clearly what the process would be, what he needed from us, and what would be happening as time went on. Allklean is the second mitigation company we have needed to use in the seven years we have been at our house, and thankfully they have been the best!

We forgot to ask if the people coming out were fully vaccinated. Whrn they showed up they refuses…read moreto say whether or not they were vaccinated so we said unfortunately we were not comfortable with them in our house. He said there would be a cancelation fee which is understandable however the cancelation fee was only $10 less than what they said the cleaning would cost. He informed us that we were only the fifth people to ask that question and the first to cancel. Not sure what point he was trying to make.

I recommend Heavens Best highly. Steve has cleaned our carpets several times & has always done an…read moreamazing job. This time his son did all the vacuuming & helped with the cleaning! My house always smells so fresh & the carpets are dry quickly!

Did an excellent job cleaning ducts in my house. Prompt, courteous, fast, and reasonably priced…read more Excellent experience.

BJ did a fantastic job cleaning my living room furniture…read moreand cream colored rug. They look almost new now. BJ was quick yet thorough and he is very pleasant. I would highly recommend Clean Customs. LaVonne P

Crew was clean and professional. Knew the local dialect . Outcome is great. Job was complete in…read moreunder an hour.

We have used Stanley for quite a few years now to clean our ducts every spring. They always do a…read moregreat job and are very professional. This time, they forgot to vacuum up the debris left behind under every duct and left. We called right away because it was quite the mess. Did I mention this was 2 months ago? We've called 4 times, sent photos and are always told the right department "isn't answering". Of course it's past the time of them cleaning it up (hello, 2 months), but a partial refund is the least they can do. Worst of all, they ask us to keep calling back to resolve it - instead of just making it a priority and resolving it themselves.

I would rate Zerorez Spokane a 3/5 stars. The technician was nice and even showed up early, but I…read morefeel as if the job was rushed through. My carpets smell much better but a few of the major areas of my carpet are still a little hard/sticky from past spills of things, but it was all superficial so I assumed the cleaning would have gotten that up. I guess it wasn't as deep of a clean as I thought.

I didn't have high expectations from the start, but even my low expectations were not met. Not one…read morestain was removed. You know when people come over and remark "I thought you were getting your carpet cleaned." That it was a piss poor job. I would not recommend them. I answered their survey and conveyed my dissatisfaction and have heard nothing back which is what motivated me to write this review.

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

Don was a great guy. On-time arrival, quality service, great price. My brother owns a lot of…read morerentals and recommended Don and Sons. I was not disappointed

I requested a carpet cleaning after my moved into assisted living. The carpet looked brand new…read moreexcept no new carpet smell! No smells at all which I appreciate. All the stains gone. The cleaner was careful coming in and out. the Carpet was dry by the end of the day. So glad I went with this company! A great value and wonderful service!

I was very happy to open the door and a guy from Lovells was standing there wearing a mask…read moreidentifying himself that he was from Lovell's Carpet Cleaning and was here to clean my carpet. He was very efficient and did a very good job...taking time to go back over a spot that was a little extra dirty. He did an excellent job and the price was very reasonable. I will have no one else clean my carpet except Lovell's Carpet Cleaning Service. The owner John is very friendly and courteous to work with. The kind of person you enjoy doing business with. I will be calling Lovell's again in 6 months to have my carpets cleaned again.

I'm very surprised to see fewer than a five star review here. I called at 9 in the morning in need…read moreof someone that day. They not only accommodated my needs, they cleaned the carpet better than any other service I've used. I have pets, and months after the job was performed, they're still odor free and look wonderful. When the cleaner left, he told me if anything isn't perfect to call back and "John will make it right." I didn't need anyone to come back and improve the job, because it was done right the first time. The man who came spent a long time at my house, and the bill was more than reasonable. FYI I have not been paid or contacted to write this review. I simply want to pay it forward. This is an excellent company.