I had installed new Michelins on my GLE 450 and noticed the tires were wearing unevenly after 2,000…read moremiles. I called for a next available service appointment, and booked an appointment for the following week.I had mentioned not knowing if it was something mechanical or just needed an alignment. The service manager, Jamie, called back the same day and arranged for me to come in the next day in case the issue was mechanical. Happily it just needed alignment. Jamie, as always, was accommodating and spot on. I have been a satisfied customer for over 25 years and highly recommend the dealership.

I bought a brand new 2024 Mercedes Benz GLE350 less than 3 years ago. It started making a ticking…read morenoise under the hood so I immediately took it to the dealership to get it diagnosed. I was told they could not diagnose it without me paying $4,000 to determine what the root cause is, but they presume I will need a new engine. It has less than 63k miles on it! I've gotten oil changes, routine maintainance as required and have taken great care of it. The dealership said I declined recommended services, which any service I declined was not pertinent to an engine (only things such as new brakes, tires, etc.) and the corporate agent I spoke to would not tell me details on what I supposedly declined because she did not have that information but continued to reject my request for good will assistance anyways. If I knew Mercedes Benz was such a cheaply made vehicle with such dissatisfactory customer service I would have never bought the vehicle in the first place. I am extremely disappointed with this situation along with my decision to choose Mercedes Benz. I will actively spread my horrible experience to others and all over the internet so no one else makes the same mistake I did and I will absolutely never recommend Mercedes Benz to anyone!

Had a really bad experience here. I would never do business with the ownership again ever. Was…read moremislead in a very unprofessional manner. I was told that it would cost $75,000 to restore my car and it was only worth $600. I sold the owner my car for $600 and he immediately listed it for sale at $5,900.00. I can't believe the deceit.

George is one heck of a nice guy. He and his guys got my Jag up and running in no time. Thanks so…read moremuch!

I can't speak to the service department here (as I'm always a bit skeptical about dealership work),…read morebut I had an excellent experience purchasing a used Rogue at this location last Summer. When I saw the poor reviews here, I had to share my (long overdue) praise. Phillip Dequina helped us with a listing I found online. He was kind, patient, transparent, and genuinely helpful. He was super knowledgeable about the car and took us on multiple test drives without any pressure. He answered every question clearly and was honest about pricing, vehicle history, and our options. He felt like a real person focused on solving our problem, not a stereotypical pushy salesman. I would definitely go back to him for my next purchase . Worth mentioning that we live near Newark so lots of dealerships close by. After visiting several of them, and experiencing their high-pressure sales tactics, we were ready to skip buying a car altogether. I read that Fred Beans was a reputable dealership, so I decided to drive over an hour to test drive cars there. It was totally worth it. Thank you Phillip and Fred Beans for making the car-buying process feel almost normal.

Received a bill of sale from the GM Karran on Tuesday, paid a deposit and kept consistent…read morecommunication through both text and phone call to salespeople and managers as to when the check would arrive later that same week. Come to find out a day before I had planned to pick the car up that it was already sold that morning. I will be following up with New Jersey Division of consumer affairs, Fred Beans Corporate, the BBB, and the Attorney General.

I recently purchased a Gold Certified Used Ford Explorer from Ciocca Ford. Matt O'B and Diego S…read morehandled the sales process. About one week later there were 2 issues, one with a driver door window control recall and the second was a Sirius XM radio programming. Carly Hendrickson in Service handled the appointment and repairs on my vehicle very well and without charge. Very pleasant person on the phone and in person. I'm sure the ppl working behind the scene are very capable and professionally care for my vehicles serviced there. I've been a repeat customer of this dealership.

I had an issue with my car, something that was still under warranty. They didn't have the part and…read morehad to order it. I was there on Friday; I waited the weekend and then called every day for a week and could not get a return call to see if the part had come in and when I can drop my car off. They do not answer the phone and when I called sales, they transferred me to their Dodge dealership. Amateur hour

Great service and sales. Anthony my Service Manager and MasterMechanic Dan Fass have been caring…read morefor my car for 10 years. This is my second car I have gotten from them and their service is top-notch. This time they found a minor ding and helped me get it repaired while it was in for the annual service and detail. Their prices are very fair and the workmanship is terrific. Also I know Dan my mechanic by name and face to face. They only recommend what is needed on my car and the work is first rate. Anthony, Dan and John Rachmiel (my salesperson) are like family. Wouldn't think of going anywhere else.

Sales was wonderful and great to work with. Nancy helped us purchase a pre-owned Cayenne S and was…read moreflexible and willing to work with us to come to a deal. Finance started off horrible - made multiple comments about how we always had issues (get the PO right and there won't be issues), however, once we switched to a different finance manager, everything ran much more smoothly. I was disappointed in the cleanliness of the car when I picked it up. Crumbs everywhere, not wiped down inside. For an expensive car I would have expected the car to be spotless. As a first time Porsche owner I was expecting a more special experience when I picked up the car. It felt like picking up a rental honestly.

Horrible experience with this place. Paid extra money for an extended warranty, bumper to bumper…read more Then they lie and say the issue isn't covered so they can put more of your money in their pocket. I guess all the houses and fancy cars Fred has just isn't enough. He's got to bury every consumer he can into the ground to get another dollar in his pocket.

I had the pleasure to work with Sal Cannella, the Service Manager at the Flemington Fred Beans…read moreHyundai Dealership in August of 2025. A short while after I purchased a 2022 Tucson from a different dealership, I noticed oil on my driveway. The amount of oil inceased. The dealership from which I purchased the car advised me to take it to a Hyundai dealership for repairs. What started out as a minor repair turned out to be a major problem; but Sal saved the day. He worked with his mechanic to repair the oil pan that was leaking. The car has been running well ever since. I am one satisfied customer because of the excellent service from Sal and his team. He's the best!

Sharing an update because after all of these years, many oil changes, tire rotations and one open…read morerecall, I still use this Toyota dealership for nearly all of my service requirements. My last review back in 2018 was entirely about purchasing my vehicle, or rather, leasing. Since then, I have purchased it out and am still a big fan of everyone I've needed to work with during my service trips. They are fast and prompt and will usually have appointments available within the week. They don't often take more than an hour, and have a drop off service if you need to go somewhere in town and don't want to wait. I usually do because their waiting room is clean, quiet, has bottled water and decent wifi and spotless bathrooms and all together is a great place to bring my laptop and get some work done. Still a great place to go if you are looking to get a car.

Exactly what I expected from a service department in a dealership. Rude customer service and poor…read moreservice. Drive somewhere else!

I purchased my car from Fleming to BMW and I come here to do all of my service and maintenance. The…read morestaff is always polite and professional. I've never had an issue with getting a loaner car for the weekend. This is my go to dealer whenever I'm buying cars. And if you purchase a car from them, you get unlimited free car washes at the dealership

What a great place to do business with. I started talking with Ralph online about a deal and he…read morejust blew me away at the price gave me. Like better than I saw other people bragging about online. When I got there, I worked with Jack. He's a great salesman who just knew the product so well. Very friendly guy, who set up everything for me, answered my questions, demoed the car. Just great. I dealt with Noha in the F&I. Her years of experience really shined. This dealership was truly great. I'm thrilled.