I was thinking of upgrading to a new car and since I dealt with Joe Vizzi I called to see if he…read morecould help me. For the third time he found me the perfect vehicle in my price range and made the buying process fast and smooth. Best salesman I have ever dealt with. Thank you Joe.

If you are from PA DO NOT GO HERE. They did my car over a year ago and I have had nothing but…read moreproblems. After they were all finally fixed I now find that they never registered my new car with RUC so renewing my registration is now my problem. Thanks for nothing!

This is coming from a long time loyal customer. Some major discrepancies with the service being…read moreprovided in the recent year. The integrity of work quality has gone down & they no longer stand behind the work done. I had screws missing, air filter box was loose and never put back correctly, and according to what they charged it took way longer to do the job than it should have. Super disappointed.

Shame. The place is well stocked with cool quality stuff but most of the guys that work there are…read moreunfriendly and unhelpful... especially the young guy technician who is pretty smart but def has an attitude and makes simple things complicated & expensive. One exception, the parts guy is good. I'll pass on this place hereafter.

Went to look at 2022 ram 1500 price was a bit high compared around but when he came to start it up…read moreit was ticking very loudly he was very rude and surprised when I asked about it he didn't care at all to make a sale I asked if he could have a technician look at it real quick just to get an idea he refused obviously we left after that then a few days later he called and said the tech said it was perfectly normal wouldn't recommend to anybody

I DO NOT recommend this business (Novak Motors-Lebanon, NJ) at all. After several years of loyal…read morepatronage, I was screwed over by Mike and the service department. Mike REFUSED to replace the automotive battery that was (and still is) under warranty because it failed. Two years earlier, Novak Motors put in the battery. After one year the battery began to fail. I brought it to the actual dealership first to read the battery, and they said it was failing. Since the battery was still under warranty, my dealership recommended bringing it back to where I purchased the battery and had the battery installed. I brought it back to Novak Motors. Mike ran the same report yet again and said the battery was not failing and recharged the battery. If the battery wasn't failing, why did it need to be recharged? After the recharge, it still was not working so I brought it back to the dealership and they ran the test again. It failed a third time even after Novak "charged" the battery. Mike said then I had an electrical issue someplace down the line they would need to diagnose (at $150 an hour). This was after Mike "graciously" explained to me what a battery was and how a battery works in a vehicle. I brought my vehicle back to the dealership, yet again wasting more of my time, they ran the battery test. The battery still failed and the dealership confirmed I have zero electrical issues with my car. The money grab this place is doing and refusing to change a simple battery under warranty has lost a former loyal customer. DO NOT waste your time or money here.

Recently had the pleasure of using Ralph Anthony for service on my Lexus SC 430. I recently moved…read moreto the area and was happy to discover this business as an alternative to bringing my car to the dealer. What great people! Honest and do great work at a great price. If I could give them 10 stars I would. Highly recommended!!!

I had several jobs done on my 2003 Chevrolet Suburban and my 2008 Honda Accord V6. I have found the…read morework to be great quality and a fair price. I am able to get in when i want and drop the car off and am very pleased with the job they do.

First I am going to address the negative reviews. Many times when reading reviews you must address…read morethe sources. If you had a problem at this dealership then it is very likely you where trying to run a con. Or you are just a butt hole! I have been working with Flemington Audi since at least 1990. I have gone through at least 3 service managers and found them all putting there best foot forward to keep the customer satisfied. I have owned ten Audi's in my car driving years. 1982 GT, 1990 90, 1987 Coupe GT, two Audi 4000's, 2000 A4, 2002 A4, 2008 A4, 2012 Q5, and most recent 2015 A4. So I have the credentials to talk about Audi and Dealerships. Bought the 1982 New at Hilltop Audi in Chicago, the 1990 At Flemington, the 2002 Certified Pre Owned from Oneonta Audi, the 2008 Certified Pre Owned from the Audi dealership in Hartford CT. I have had service done at several dealerships and you must know that service at a dealership can some times be very expensive. This review is not about the cost of service which many times is not determined by the dealership. This review is about how you and your car are cared for. For those who have complained about Flemington Audi Good go somewhere else they don't need your types. You love your car... Fix it yourself ! If you could give a minus star.... Your not the butt hole who complained because they test drove your car are you? Yeah I over heard someone complaining that someone took there car for a joy ride. A Test Drive? Only two of the four tires need to be replaced... If your serious about driving than all tires should have the same amount of tread ware. I apologize for this rant but I have been to repair shops that do repairs that are not needed. You want to drive a sports car! Know how to drive and most important know what you need to have done when you need service. So before you make a decision go in with an open mind and knowledge. The only dealership that is as good is in Oneonta NY Just south of Abany next to the John Deer tractor dealership :). So if you don't want an Audi you can get a really nice tractor. Hartford is in the top five too!

I would give this no stars but I can't, I bought a 2019 bmw 540i xdrive from here 3 months ago…read more When I bought the car they only gave me 1 key and they didn't tell me about the scratches or dings in the car as well as didn't tell me that it needs a new controller module. They also didn't put coolant or any fluids in my car it was not detailed. Finally I haven't received my plates yet and it's been 3 months!!!

I purchased my 2023 A3 from Audi Mendham over 3 years ago. I love my A3 ... handles so well, no…read moremajor issues, and simply fun to drive. I am diligent in terms of keeping up with all my service requirements and have used Audi Mendham since I purchased my car. Recently, I felt something was a bit off and brought it in. Turns out I needed 4 new tires. I have to say that Anthony in the Service Department was simply the most professional and customer-focused person. I have now used Audi Mendham 4 times for service and they have just been outstanding to work with.

1 Star - Deeply Disappointed and Concerned for Safety I had…read morea terrible experience with Audi Mendham. I purchased a brand-new vehicle that clearly had not been properly prepped for delivery. The shipping spacers were left on the car -- something that should have been caught during inspection. When I brought the car back the first time due to driving issues, I was told it was just flat tires. It wasn't until they put it on the lift that they discovered the spacers had been left in. Even after that, the car's electronics were malfunctioning. It started revving on its own at a stoplight, triggering a call from roadside assistance because it appeared I had been in an accident. That's how unsafe the situation was. I brought the car back again, and they had to bring in an engineer to address the issue -- all within the first month of ownership. Despite all of this, I've only driven the car for three days total. It has spent the rest of the time at the dealership. Now they are refusing to exchange the car, and the only "solution" they offered was to let me walk away from my $10,000 deposit in order to get into a different vehicle. That's completely unacceptable for a car that was unsafe and improperly delivered from the start. I expected more from Audi. This experience has been stressful, frightening, and extremely disappointing.

I came in for an emergency small repair on the car I was driving, The team there fixed it on the…read morespot and saved me $750 , Thank you so much for helping me ..... 5 star service

A long-time family friend recommended this shop; she was very pleased with her experience here and…read morethe quality of the repairs. When she brought her vehicle in, it was handled by her insurance company - what she didn't know was this shop does NOT take credit cards. I brought my vehicle in for an estimate & was pleasantly greeted by shop owner. I was provided with a detailed, same-day estimate via email. I set up an appointment & dropped the vehicle off after hours; I used envelopes provided and dropped the key thought the handy-dandy slot on one of the building's doors. The work was completed promptly. The communication was great. The work was done well. Owner and employees encountered were polite, professional, friendly. Experience from start to finish was pain-free. The ONLY reason for not giving Flower Hill 5 stars is they do not accept credit cards. That's right, if there's no insurance involved you're writing a check or paying cash. When you're paying out-of-pocket for damages... sticking it to a person's bank account really rubs salt in the wound.

Alan was very reasonable and fairly priced, the woman in the office, Laurie, was very kind as well.read more

I have taken my car here now for a few years. Highly recommend! Easy to schedule appointments and…read morehonest, good work.