Deceptive practices at the service center. I received an Email and a mailed flyer advertising a…read morefull synthetic oil change for $94.64. I scheduled an appointment for 1/4/25. When I arrived for the oil change and tire rotation I was told the price was $164.99 plus $39.99 for the tire rotation. I mentioned that the advertised price in my email was under $99 for the oil change and he repeated that the price of an oil change was $164.99 plus $39.99 for the tire rotation. I declined service and left. I emailed both the service manager and the general manager to complain about this incident and neither have responded to my email.

This dealership continues to be sloppy about its commitments. Today my wife dropped off our car…read moreat the appointed time; after waiting an hour and half, it had apparently not been touched, and our representative was out to lunch. The only representative still present had no clue as to when it would actually be serviced. 2023-04-28: I had a good experience with Ciocca Subaru of Ewing after it took over Scott Harvey Subaru, so my wife made an appointment for a checkup with a loaner car at Ciocca Subaru of Flemington. As she pulled into the dealership (not close to us but the way to her lab), she received a text message telling her the promised loaner was not available. She had a choice of waiting 90 minutes for a loaner car to become available, or to wait 90 minutes for reduced service to be completed.

Recently had my vehicle serviced at the dealership. Been going here for years. Dropped my keys off…read moreat the service counter. I sat down and then decided to make myself a cappuccino. Coffee machine in the waiting area wasn't working. So I used the coffee machine/maker in the lobby near the entrance. Sat down and was enjoying my coffee when I noticed something dark floating in my cappuccino. I pinched it with my fingers and was thinking it was a piece of a coffee bean. Well it turned out that it was a big black ant, OMG. I show it to an employee and they were going to let someone know. So stupid me decided to make my myself another drink but this time it was a coffee/chocolate drink. Guess what more floaters in this drink also. Said something again to the employee again and showed them the ant. I think there was was more than one ant in each of the drinks but wasn't about to do an extensive search. The blurry photo was from the first drink and the other two was the second. What the f is going on at that place. Never had an issue like this before!!! I usually would just let this slide but this was a bit ridiculous!!!!!!

I had an issue with my car, something that was still under warranty. They didn't have the part and…read morehad to order it. I was there on Friday; I waited the weekend and then called every day for a week and could not get a return call to see if the part had come in and when I can drop my car off. They do not answer the phone and when I called sales, they transferred me to their Dodge dealership. Amateur hour

Sharing an update because after all of these years, many oil changes, tire rotations and one open…read morerecall, I still use this Toyota dealership for nearly all of my service requirements. My last review back in 2018 was entirely about purchasing my vehicle, or rather, leasing. Since then, I have purchased it out and am still a big fan of everyone I've needed to work with during my service trips. They are fast and prompt and will usually have appointments available within the week. They don't often take more than an hour, and have a drop off service if you need to go somewhere in town and don't want to wait. I usually do because their waiting room is clean, quiet, has bottled water and decent wifi and spotless bathrooms and all together is a great place to bring my laptop and get some work done. Still a great place to go if you are looking to get a car.

Exactly what I expected from a service department in a dealership. Rude customer service and poor…read moreservice. Drive somewhere else!

We've known this dealership since 2019, when my fiancée leased her car here -- no issues at the…read moretime, and she later purchased the vehicle at the end of the lease. Fast forward to 2025/2026, and the service department has clearly gone downhill. For one, nobody answers the phone. You're stuck leaving voicemails that go unreturned nine times out of ten. We had an issue with a part that was a known problem and covered under the extended warranty. Getting the claim approved took some hoop-jumping, though that part wasn't really the dealership's fault, and once approved, the repair itself went smoothly. The second issue, a few months later, is where things fell apart. The car started stuttering when accelerating from a complete stop. The mechanic couldn't reproduce it at first, so we rode along with him to show him directly, and he confirmed the problem was real. He just didn't know what was causing it, and they said they'd look into it. That was the last we heard. We left voicemail after voicemail with no follow-up, all while still under the 120K-mile extended warranty. That warranty has since expired, and the problem is still unresolved. It's a frustrating contrast: when the sales side wanted to talk trade-in, I was getting calls constantly. On the service side, silence. There's only one advisor back there, and I don't want to call him out by name here since he's a genuinely nice guy, but the follow-through just isn't there. On top of that, getting a loaner is its own ordeal. They say they're booked out months in advance, so if you need your car serviced quickly, you're likely out of luck. From now on, we will no longer do any future business here.

Am not sure why the 5 stars review honestly…read more I had to call service several times just to schedule or reschedule an appointment. I didn't give up calling because I really believed that service here would be a great experience. They keep saying there is only one person working in Service and therefore the lack of responsiveness. I scheduled my appointment with this location anyways. I was told the service would only takes 1.5 hours, so I brought my 5 year old daughter with me thinking that with snacks and TV there, it shouldn't be a problem. I was very wrong. They don't have any snacks, not even chips. No beverages other than water and coffee, nothing like what the pictures showed. Then the wait just made the whole experience even worse. We arrived at 10am and it is noon and I was just told another 25-30 minutes. We didn't have breakfast and I thought they have snacks here to hold us over until lunch. There is nothing here and the wait is much longer than what was told us. Misinformed and mislead through their pictures and the service rep. Not happy at all!

I can't speak to the service department here (as I'm always a bit skeptical about dealership work),…read morebut I had an excellent experience purchasing a used Rogue at this location last Summer. When I saw the poor reviews here, I had to share my (long overdue) praise. Phillip Dequina helped us with a listing I found online. He was kind, patient, transparent, and genuinely helpful. He was super knowledgeable about the car and took us on multiple test drives without any pressure. He answered every question clearly and was honest about pricing, vehicle history, and our options. He felt like a real person focused on solving our problem, not a stereotypical pushy salesman. I would definitely go back to him for my next purchase . Worth mentioning that we live near Newark so lots of dealerships close by. After visiting several of them, and experiencing their high-pressure sales tactics, we were ready to skip buying a car altogether. I read that Fred Beans was a reputable dealership, so I decided to drive over an hour to test drive cars there. It was totally worth it. Thank you Phillip and Fred Beans for making the car-buying process feel almost normal.

Received a bill of sale from the GM Karran on Tuesday, paid a deposit and kept consistent…read morecommunication through both text and phone call to salespeople and managers as to when the check would arrive later that same week. Come to find out a day before I had planned to pick the car up that it was already sold that morning. I will be following up with New Jersey Division of consumer affairs, Fred Beans Corporate, the BBB, and the Attorney General.

This business closed at least seven years ago. It is long gone…read more I was unable to edit the business information: the business category didn't work on the webpage I have nothing more to say about this business, but it doesn't seem to be able to post a review.

Prices for service are absurdly inflated. The bill was 10% higher than the estimate. with se prices…read morein the thousands, that number becomes significant.

Your appointment may or may not be honored…read more My problem with this dealership is that I don't know if my appointment will be honored or not. I was at the dealership in early March and made an appointment to come back a few weeks later for a specific issue and no problem. Made another appointment 8 months in advanced and called 3 days before to confirm , showed up 15-minutes early and my appointment was no where to be found The guy working was nice but their scheduling system is not to be trusted and wondering if an appointment will be honored is not an optimal business model not is it an establishment that I want to go to Do better

Horrible experience with this place. Paid extra money for an extended warranty, bumper to bumper…read more Then they lie and say the issue isn't covered so they can put more of your money in their pocket. I guess all the houses and fancy cars Fred has just isn't enough. He's got to bury every consumer he can into the ground to get another dollar in his pocket.

I had the pleasure to work with Sal Cannella, the Service Manager at the Flemington Fred Beans…read moreHyundai Dealership in August of 2025. A short while after I purchased a 2022 Tucson from a different dealership, I noticed oil on my driveway. The amount of oil inceased. The dealership from which I purchased the car advised me to take it to a Hyundai dealership for repairs. What started out as a minor repair turned out to be a major problem; but Sal saved the day. He worked with his mechanic to repair the oil pan that was leaking. The car has been running well ever since. I am one satisfied customer because of the excellent service from Sal and his team. He's the best!

Don't go here . Apparently the mechanic hasn't paid rent to the owner . I went to drop by car and…read morewas verbally accosted by the landlord owner who threatened to tow my car away . You run the risk of getting in between a landlord tenant dispute at this place

Nice ass dudes, changed my oil and filters with no upsell no bullshit. Highly recommend.read more

Made appointment a week in advance for oil change and tire rotation so I could schedule out of work…read moretime. Arrived early for 8am appointment but they allowed 4 walk-in repairs ahead of me and told me we are more than 30 minutes late. So I would have to wait about 2 hrs at that point if lucky. I'm ok if busy but if you make an appointment respect your customer and take them at that time or just don't take the appointment. Very disappointing.

From the owner: Ciocca Cadillac of Flemington — Located at 211 US Highway 202 in Flemington, NJ, our dealership is…read moreyour trusted destination for luxury vehicle sales, expert service and genuine OEM parts. Whether you’re exploring our comprehensive inventory of new Cadillac models—like the XT4, XT5, XT6, Escalade or LYRIQ—or seeking a quality certified pre-owned vehicle, our team is dedicated to delivering a seamless, no-pressure experience. Beyond sales, our Service Center is staffed by factory-trained technicians who work with precision and genuine parts to keep your Cadillac performing at its best.