Horrible. Exceedingly rude staff…read more My husband brought our son here on several occassions to have his teeth cleaned. Apparently, the insurance (Aetna) was not paying for the cleaning due to issues with the date of service being input wrong on their end. Received an over the top malicious phone call from someone at their office demanding I pay immediately and how could I not pay my bill for so long and how it was for so much money ($300-really?!). When asked if she or someone else from their office could call my husband as the insurance was through them I was asked if I was divorced? Extremely unprofessional. We won't be back.

I have been bringing my kids to Dr Wrubel for many years now. He is kind, patient, and has an…read moreexcellent chairside manner with my kids. He is also an outstanding pediatric dentist. His staff is also wonderful and knowledgable. They all instill proper dental hygiene habits to their patients ( and informing again to parents of what to look out for), in a non threatening, pleasant way. I can honestly recommend this practice for any parents (and I do tell anyone who will listen) searching for a quality pediatric dental practice. To me, they are top shelf, and most importantly, my kids think so too. They always leave with a smile, well partly because Dr. Wrubel makes balloon animals or hats for every kid if they want one. Sadly, this year, my 15 yr old declined. The neat thing was, the good doctor still offered with a smile.

My son had his very first dental visit and I'm so glad it was here. It was so welcoming and the…read morestaff took their time and were very informative. Dr. Wong even made a balloon animal! Looking forward to future visits.

Dr. Wong is very kind and thorough. He makes sure he explains everything to parents. One of our…read morechildren got hit in the mouth and we were concerned about a loose tooth. Turned out to be a much larger problem. He took his time to examine him and review x-rays to give us a complete understanding of issue. Plus he is in network for our dental insurance. We are very pleased with the practice and highly recommend.

We brought our 3 year old son here for his first pediatric dental visit, and we could not have…read moreasked for a better experience. Dr. Alligood, as well as her assistant, are exceptional. They work so well with children and make the experience positive and even fun. My son legit had a great time at the dentist and is excited to go back. They kept him calm, explained everything to him before they did it, and allowed us to be in the room with him as well. It was a perfect experience from start to finish.

From the owner: Dr. Elizabeth Merz Alligood specializes in pediatric dentistry, and takes pride in providing…read morepersonalized care to children of all ages. With over 25 years of experience, Dr. Alligood advocates finding a dental home for your child at an early age to begin a lifelong positive attitude towards dentistry.

Called the office to become a new patient, the woman was answered the was so incredibly rude. I…read morewas having severe tooth pain and she said, we have dozens of people like you. needless to say, I went to another doctor.

So this was my mom's dental office. Then she referred me, then my uncle. Then I brought my kid,…read morethen I referred my husband. And, none of us have had an issues and continue to come here! Everyone is friendly and personable and talks to you like a friend they just saw last month, not just a couple times a year. They don't try to sell you thing you don't need or make you replace fillings before it needs to be done. It doens't (and never has) felt like a money grab where they tell you to do things that you don't need to get done. Unless you want to, I mean they won't talk you out of a teeth whitening if that's what you want. LOL The parking lot is a bit of the pain since it's one lane so you have to be careful to follow the rules and let the traffic coming in have the right of way, but you get used to it! At least there's parking, for free. You're not paying in a garage so there's that, and that means something in downtown WeHa. Highly recommend if you're looking for a dental practice!

Dishonest, taking advantage of billing and side stepping insurance. Do not bring your family here.read more

I have a 17 year old daughter that has been going there since she was 6 month old who refuses to go…read moreanywhere else. Additionally, I have an 8 year old that is pretty much afraid of every experience, including going to the doctor however is very comfortable going to Dr. Santos-Thomas. The staff is amazing, and very carying. My son has had a lot of dental issues and they not only took great care of him but were able to give us great advise on how to avoid further issues. They are just amazing...

I had a very disappointing experience with this dental practice. As a single mom working full time,…read moreI arranged for my sister-in-law to take my children to their appointments because I take their dental care seriously and wanted to make sure they stayed on schedule with their cleanings. Unfortunately, when she arrived with my children, they were refused service because a "parent or legal guardian" was not present. At no point during scheduling was I informed that this would be required, otherwise I never would have arranged for someone else to bring them. I was also told that I had never completed the new patient paperwork, even though it had been submitted over three months earlier. Because of this, my children's biannual cleanings are now delayed. What was most upsetting was that when I called to reschedule, the office refused to reschedule the appointments and declined to continue seeing my children as patients. Overall, I found the experience extremely frustrating and disappointing, especially given how important preventive dental care is for children.

PLEASE do your research before letting this practice convince you that your child has substantial…read morecavities without proof. I fell for the mom shaming, which led me to believe it was my fault, with my oldest child and when the same scenario was playing out with my youngest I decided to get a second opinion. Cavities that were so large they needed *silver caps* turned out to be NOTHING on an X-ray at a different practice. An X-ray that TLC refused to do. They will try to convince you silver caps are necessary. They will try to convince you that you are doing something wrong and not brushing your child's teeth properly. Get the second opinion, please - do not fall for it like I did.

My original visit was because I had chipped an old filling. Then they told me my fillings had to be…read morereplaced. (Mind you they're under 5yrs old)Fine and dandy right??... no. I've never been stuck with a Novocain needle so many times in my life for one filling to be fixed (5 times) I brushed it off. Now fast forward 2 years I'm now at another dentist and behold the filling they they originally "fixed" wasn't fixed it was patched. Wth I don't know that was possible. They'll get u in quick but you'll make more and more frequent visits because of their shoddy work.

I called their last month and asked if they took my insurance. The girl on the other end was rude…read moreto me. She asked for my name phone number and the policy number on the card. She said she will call me back if they took my insurance. And here it is January 25 2018 and I am still waiting for her to call me back. But I am not going to hold my breath or lose sleep over her not calling me back. Very Rude.

Terrible bedside manner and it is obvious that she wants to only fill cavity and seems apparently…read moreunable to do anything else that you need done and totally wants to overcharge you for bad service. Obviously doesn't care about the patient. And the office manager was extremely rude to me when I left the office. I highly recommend that you steer clear of this place and this dentist. The only positive thing that happened was her dental hygienist who cleaned my teeth was excellent and seemed to be more aware of a patients needs than the dentist, she was first rate. I am surprised that she can stand to work for someone like this.

I've seen Dr. Ellie at both of her practices in Cheshire and Farmington. Both offices are very…read moreclean and state of the art. Dr. Ellie does great work and is very gentle. Her staff is really nice, especially Alex.

I went it and was handled with great care! I love it so much I had my mom and partner switch over!read more

Very good teeth cleaning. Almost no pain! Easy to work with their staff and the office is very…read moreorganised.