This is the third time I've used Caliber (formerly Image) Collision and the process, from…read morescheduling to completion was seamless and efficient. In addition to their excellent repair and customer services, in the middle of COVID 19, they were very efficient at meeting/exceeding necessary guidelines. My only request would be that when the left headlight was replaced, they would have called to offer cleaning the right one so the clarity matched. The difference looked awful, but quickly improved with help of my neighbor and his headlight cleaner. Super simple, just wish it was done by the pros while it was in the shop.

The mechanic that worked on my vehicle kept me up-to-date on the status of the vehicle, even though…read moreit ended up being totaled in the end he was still courteous. The front office staff was very nice and informative.

Had them fix my 24 Kia Carnival rear bumper. They did a GREAT job on the repair. Very professional…read moreand nice people to deal with. Took care of everything with insurance. They even cleaned the van onside and out before returning it to me.

From the owner: We are a locally owned and operated body shop specializing in Frame repair, Paint work, and Body…read morerepair. Call us today for your Free Estimate!

Image took an exorbitant amount of time to fix minor issues, they communicated the car was done…read morewhen it wasn't.... We picked up the car and body panels were still badly out of alignment.i found this, not them. Our car was only 1 month old.... And rather than replace a part they were paid for and invoiced, they repaired it--on a new car... When confronted we had to get unpleasantly direct with them to get them to pay the difference or get an actual replacement.. Wouldn't be an issue but they said one thing and billed for another. I presume this was an accident and not intentional? Also, if you need a rental.... Go to enterprise main office... The rep there is rude and image is no help. Given my experience.... And them screwing up the repair on a family classic car.... I wouldn't trust them to detail my skateboard. I hope your experience is better because I have heard other 'car people' sing their praise.

Great repair job performed on my 2013 Ridgeline. I put a nasty scuff on my new truck and took it…read morein. I told the estimator I would very picky when picking it up. He estimated 3 days for the repair, and they called me the next day to say my truck was ready. The work on the repair and paint were excellent. I can't tell that there was any body or paint work done, even setting it in bright sun. Great job.

What a great experience!! It doesn't seem like people go above and beyond anymore, but this company…read moredoes. I am very satisfied with the paint and body repairs I had done on my van. The service and the people are amazing. I actually give them six stars.

Would highly recommend this auto repair shop! We had several scratches to our Mercedes Benz GLE…read more They repaired it in a few days for a very reasonable price. The car looks like brand new. Eugen is an honest professional and well mannered person! Will definitely come back if we need car repair service!

I couldn't be happier with my experience at Carolina PDR! They repaired my hail-damaged vehicle in…read morejust 3 days while working directly with my insurance company, making the entire process simple and stress-free. Other places I contacted wanted significantly more money, expected me to act as the middleman with my insurance company, and quoted me 3-4 weeks without my vehicle. Even though I have rental coverage through my primary insurance carrier, they still left me responsible for handling the rental process. TJ and Rocky went above and beyond. Not only did they handle my hail repair professionally, but they also helped diagnose and fix a sunroof leak that my vehicle had from the dealership when it was purchased new. They took the time to make sure everything was done right and treated my vehicle like it was their own. Carolina PDR provided outstanding communication, quality workmanship, and a level of customer service that is hard to find. I highly recommend TJ, Rocky, and Carolina PDR to anyone needing hail damage repair or vehicle assistance!

why do you have the name of my LLC company as yours with your address. One you know who I am and…read morethat I had the name before you and two I don't want my name associated with your work. Call me and we can discuss this . 864-381-0563

Took my truck in to replace a tail light and paint a corner bumper told me wouldn't be this week…read moremaybe the next week. Three weeks later I called him.( if I had not called, there's no telling how long it would've taken ) kept saying I have a whole stack of papers here of cars that need to be done that are before you. I'm gonna go ahead and tell you to bring it in Monday and I don't know if that's gonna be OK with my boss. It may take two days. It may take three days might take till Friday. I can't say. "This isn't a restaurant you can't sit down and just get a meal." I was being very polite and said if they were too busy it wasn't a big deal that I Could go somewhere else. If it takes this long to have something minor done on your car and all the place has is excuses you need to find somewhere else unprofessional, and really slow Good luck

No stars. My 2021 ram was damaged in July. They got around to fixing it a week ago. When I got it…read moreback, my tail li are inoperable. They won't answer the phone or call me back. I'm just hoping I can stop the insurance check before they get paid