Great service and people. I was going into get all 4 of my tires changed out, and techs were honest…read moreand up front that I had plenty of tread left on them. Bigger shops would probably have just changed them and charged you. Integrity goes a long way in my book. will be returning. thanks

This is the only place I will take my car for repair or upkeep. They are very honest and reliable…read more I remember when my mother was alive I took her car in for repair and I went to pay for it and they told me it was free because it was still under warranty and I had no idea. This is a place you can trust they're not going to take advantage of you. I won't go any place else!! They are very conscious of the work and very experienced!

From the owner: For over 22 years, courtesy auto repair plus has been servicing the…read moreautomotive repair needs of Tiffin Ohio and the surrounding communities. We service all makes and models foreign and domestic,cars and trucks.

Had a 9:30 oil change/tire rotation appointment; dropped off vehicle at 9:20. 11:05 rolls around…read moreand they call to say that they don't have a filter that'll fit and in their 'professional' opinion the tires aren't worth rotating..waited over an hour and a half for them to do ZERO work on the vehicle and the worker and supervisor to have no good options for what could be done. WOW, waste of time and money!! Don't buy the warranties and maybe spend $10 to do the quick oil changes..

went to tiffin and selected tires for my pt cruiser,made an appointment for the next day was there…read moreearly,a half an hour later i was told my car had a knock and they couldn,t put on my tires,my car does not have a knock,they either did not want to work,or they didn,t have the tires,i will never shop there again.

I walked in thinking I had an appointment on the roster because I'd scheduled it through the Monro…read morewebsite. Turns out the website doesn't forward reservation information to this store and to make matters worse the phone number on the website is wrong. Stick to Google, that data is accurate and call the store to make a reservation. Thankfully, when I walked in at 3:30 on New Year's Eve 2024, they weren't busy. I expressed the frustration I had with my wife's car pulling to the right despite a recent alignment elsewhere (that other location has been hit/miss on alignments before so I was unsure) . They put the car on the alignment rack and verified it's straight which meant the car had a radial pull (damaged belt causing incorrect tire shape at speed) which would explain why it got worse the faster the car travels. Chris the store manager was friendly, and was quick to grab an impact himself and help the crew get the tire swap done in what had to be the fastest service I've ever seen (all four tires off and back on in under 20 minutes). It helped being the only customer there (showing up just a couple hours before close on the last day of the year) I'm sure. The website inventory listed more affordable tires and so the sticker shock hurt a bit, but frankly after the 45 minute drive home in pouring rain, I'm grateful that all they actually had in our size was the "Cooper Endeavor Plus", their grip in the wet and cornering at speed finally makes the car drive the way it was intended with a 65k mileage warranty, and the cheap Chinese Lexani tires the previous owner put on it are a distant memory. Plus with lifetime mount and balance, rotations are included, which will be nice. I will be back in the future.

I have a classic car so I am picky about who works on it. Chris at Monro is amazing. Any time I…read moreneed something done on my 69 Chevelle, he is my go to person. From radiators to oil changes, and from oil leaks to breaks....he knows what he is doing.

I have purchased 3 new vehicles in the past 4 years from this dealership. Shaun, my salesman is…read moregreat to work with and there isn't a better service department anywhere. Cherie, in finance is great and always willing to help. To sum this up ......I keep going back to this dealer because of the wonderful employees they have.

Service Dept is not good / incompetent. I had an ongoing…read morepower steering issue for 3 years on my Ford I bought there. They were unable to fix the issue (either incompetent or unwilling). The Ford Company put a extended 10 year warranty on the power steering cause they knew they had an issue. The power steering completely went out (in year 11) and now Reineke Tiffin Ford wants to fix it for $2,650. If they would of did the right thing 3 yrs ago it was covered under extended warranty. Dave Bruns

We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable