Service was super rude. Store is very small and very cluttered. I felt claustrophobic. Most…read moreexpensive gas prices around, too bad it's right by freeway for convenience. Too many people traveling probably go here and get a bad taste in their mouth about Chico. Based on employees attitude's alone. It's too bad. Idk why they're so highly rated. Everyone i know hates this place, almost as much as Dinomart by Walmart. The staff are so crazy. One girl smashed head onto counter and constantly cusses at other staff and customers. At least they don't do that here.

Dirty cars gross me out. Whether it's mine (which is rare because I'm all about a clean machine!)…read moreor someone else's. Just so happens it was my ride that was the dirty birdy on this occasion. Not familiar with car washes in the area, I found this one on Yelp :) It was conveniently located right off the freeway so off I went for a wash. I wasn't sure how clean my car would get from going through what looked like a very simple and quick "drive through" station but, any amount of improvement was better than nothing! I ran inside, paid for my "quick wash", and was told to enter the number on my receipt at the entrance to the car wash. Simple enough, just how I like it! Drove up to the entrance, dialed the digits on the pin pad and drive into the "dome". It was very quick, aprox 4-5 minutes and viola! Clean car! Well sort of... after the wash, I pulled over to dry my car off and give her a good vacuum. I noticed it still had bird poo on the hood and the back window but, I wasn't surprised. Seems like birds these days have cement doodoo and sometimes it's almost IMPOSSIBLE to get off. The quick wash actually got my car pretty clean and the vacuum was powerful too. Gave enough time for me to vacuum front, back AND the trunk area (only a buck got the whole car vacuumed)! Yeah baby! Nothing better than a clean ride, thanks Thorntons!

Can't complain. All is well except for the homeless problem but you can't blame Costco for that…read more It's gotten a lot busier since the war in Iran

This is typically the only gas I get. Consistently cheaper than everywhere else…read more My one pet peeve is people not using the lane to get into the open front spots when there's someone in the back spot. They created an entire 3rd lane between each gas lane for a REASON. I think people think they're being considerate by just waiting but so many more people would get through way quicker if they would go forward. Unless people are inconsiderate/thoughtless and park further out when getting gas (which sometimes happens - please don't be that person), you can get through. Idk what some people are on about with the "get less gas mileage than other places" but I completely disagree. I get the same mileage per tank even when I end up having to go somewhere else like when traveling. I find the quality to be high; I've never had any issues with my vehicle after consistently getting Costco gas for like a decade. Hands down my favorite gas. Service is good. They always have an attendant walking around and they are attentive to any spills or needs you request such as if you are disabled, you can honk and they will come to you. Since there's no convenience store, they are focused completely on the gas.

Worst employee attitude I have ever seen. I can't believe one employee had the balls to talk crap…read moreTo my friend over a accident ! You would think after putting in gas , buying snacks and other camping supplies you would at least get eye contact but not here . No other complaints at any other chevron ... won't ever come back here ...

That HUGE white lady that works at the register is so damn rude y'all need to fire her . I walked…read morein this store n she was like excuse me put your backpack behind the register please the rules is on the on the front door I said, first of all this is not a backpack. This is a purse. It's a backpack, but it's a backpack purse and I'm not putting it behind the register so then I said, can I use your restroom she said it's for buying customers only so I was about to go grab a bag of chips and some so she was like excuse me I just said to go you need to put your backpack behind the register you know what you can just leave or I'm gonna call the police, and then the customer is yelling at me because she's showing out in front of him not being professional, that was just uncalled, for I am a grown ass woman and you do not have to talk to me like that this customer was being very rude and she was laughing making it worse or corporate needs to talk to this woman. This is very unprofessional of her I did not like that I come in the store every Monday and Friday night before I leave chico to drive to Sacramento to get a Red Bull and this is how I'm being treat it, I am calling corporate and I'm speaking to them behind this young lady. I'm not a kid you don't have to talk to me like that.

The staff there is insane. At least one of the employees is. She has colored hair, I think purple,…read moreand nose piercing. She swore at me, before smashing her head as hard as she could on counter. Split her forehead open. There was BLOOD EVERYWHERE!! All because she couldn't figure out how to transfer gas from one pump to another!? Wow. She's still working there and still swearing and yelling at customers and fellow employees. I will not be going back and I spent $150+ a week here. I told all my friends and they will never go, and ones that did go here, don't anymore. Go to AmPm or 7-11 down the street. Prices WAY lower and staff definitely way friendlier! They don't need straight jackets at least! (If I could, I wouldn't give it any stars).

Car wash is no good. Left many spots and nozzles barely work. Also high priced tobacco.read more

The staff is cool. They sell a bunch of of fun stuff at the counter like Pokémon toys. They have a…read moreHUGE selection of drinks like energy or beer. Snacks are plentiful. I just really like the staff. They're helpful

Contactless phone payment system did not work at pump. Receipt printer at pump also did not work…read more The pump was sllloooooowwww. Getting in/out at this location can be awful at this intersection. The grounds, pumps - especially the buttons - are filthy, and the interior of the store isn't exactly pristine. I strongly recommend Thorton's Chevron on East Avenue as an alternative. Everything there works well, and the place is spotless.

Amazing staff and as a regular i've never had a complaint of anything about the neighborhood gas…read morestation.

I pulled in to fuel a large diesel box truck. After the pump wouldn't run my perfectly good card…read moreand I was forced to go inside and decide how much gas my truck might fit with the attendant I started pumping my fuel. Shortly in I realized I was being charged $7.49 per gallon for Diesel. I stopped immediately and drove up the street to ARCO where Main and Broadway meet and the Diesel was only $6.09 there so I looked online at Gas Buddy. $6.09 most places. $1.40 more per gallon here at Valero on 8th Street. I have been taking my entire fleet of vehicles here without ever really paying attention to what I was being charged. They have now lost my business forever. What a rip off.

So this is a 7-11 now, and the man who worked in the morning around 6AM 5/24/26 doesnt count the…read morechange or give you the proper amount back. I work in hospitality and have heard this issue from other people, but i haven't thought anything of it until now. I saw on the screen my change back was 3.16 he only gave me $3.00 back, which normally, to me is not a big deal, but with the way the economy is going and how minimum wage doesn't pay bills, every penny counts. I would keep an eye on your morning employees. The 7-11 on east is better, the only reason I went to this one is because they have all the hot food fixins in the morning

I love this place. Matt is always so nice. Great prices on cigarettes and snacks too.read more

Every time I shop at this store if they have a clipped deal, it doesn't go through in the app at…read morecheckout. Everything is twice as expensive as elsewhere already and this is just insulting. I will not be going back unless absolutely necessary and I have have spent hundreds there monthly. I would like to see a boycott until they get this mess fixed. At least I will be.

Minette Rocks!!! I went to Safeway Gas and had an issue. Minette was very friendly, helpful and…read moreprofessional. She went out of her way twice to help me. Forget Costco I will be getting gas here from now on. Safeway Gas and Minette Rock!!