Great experience at Simply Ride. They were friendly without being pushy and took the time to answer…read moremy questions instead of just trying to sell me something. HUGE selection of used motorcycles in all price ranges, and organized so you can easily find and compare different models. What I really loved is that they genuinely seemed passionate about motorcycles and helping me find the right fit. If you're looking for a bike in the Twin Cities, especially if you're newer to riding or want a more chill buying experience, I'd definitely recommend checking them out.

We purchased a bike for $12,000 on 7/24/26 thinking it was a turnkey and road ready bike. We were…read moretold all bikes go through an inspection prior to going on the sales floor. After purchasing the bike we were told it would go through final inspection prior to us picking it up on the 28th. When we got it home the problems started. The bike wouldn't start, clutch issues, windshield not on properly, headlight cover missing, and aftermarket wiring for lights. My husband contacted Steve Bauer who we purchased the bike from who told us we needed to talk to the service department. We contacted Shane in service and told him of the issues and were told to bring it back in. When we took it back Shane he then told us that the bike had never gone through inspection because they were short on tech's. Shane also stated that there is a color system yellow tag goes on every bike with price, green dot on those that have passed inspection and red dot for those that didn't pass inspection. Yellow tag with no dot has never been inspected. We were sold a bike that never went through inspection. We were NEVER informed by Steve Bauer in sales that our bike had never been inspected or looked at prior to purchase. Then Shane told us "sometimes the salesmen forget to mention that". Seems like a big thing to "forget" to mention. Now our bike has been in the shop on "priority" more than it has been in our garage or ridden. When we called to check on the status it still hasn't been looked at because the "tech is out". Priority doesn't mean the same to them obviously. Here we sit watching riding season go by without our bike. We've been told so many things that we no longer trust their word or work. At this point we don't even want this bike. We are requesting our money back or an exchange for another bike that is road ready with no mechanical issues.

Prices is better compared to other on Amazon and facebook. Buy tires & free installationread more

I ordered a helmet shield for a snowmobile helmet, I received the shield and went to install it…read morecomes to find out its the wrong shield, the packaging had the correct part #'s for my order,but the shield inside was the a different part #, I contacted Bob's cycle by phone and explained my situation , they asked me to text a few pictures of the item and the packaging , within a day the correct shield was on its way and a shipping label to return the other shield was emailed , so if you need supply's or parts I STRONGLY recommend Bob's cycle supply

I love coming here and being able to talk and get the information I need aswell as learning good…read moreways to clean my bike, they have been a great help especially with service and showing me new cleaning products that work amazing!!

The staff, especially Kurt is friendly knowledgable. I don't feel like I'm being talked down too…read moreif I ask a question. they always do their best. Love this place.

The guy from tech. customer support. thought yelling at me would solve the issue. being new to…read morebike building I was asking questions , and he just kept getting louder. like that was make me understand. It didn't. I left there, still unsure of use of the part I purchased .

- 1 Extremely unhelpful. Extremely rude, I have order in,…read moredebit card charged, I decide to have them ship my items to me, but the guy said you have 3 tensioners on order, I did not need 3, so my reply was "im glad I called then!" His ability to "change" anything, is a disgrace. Why couldn't you change the qty on invoice, or better yet, completely wipe that invoice out and create a new sale and asks me for my debit card number, which shouldn't even had to have been asked, since I JUST paid for them! And, because I had that money set aside for that particular part, and they ran the charge, the second charge did not go through. I just paid the amount, against an invoice that just was created, and what, it gets shuffled through closing it out to balance the days sales? Before the end of the days business. Long story in a short version? They took my money, plain and simple. Because I dont even want to call and expect the rudeness. Poor customer service, charged me for parts I cant get now until debit card gets credited? 3-5 days. Does this seem fair? I'm gonna run to the cash machine and withdraw that money. Never will get parts from you again.

Great and friendly place to come look at motorcycles. Bought my first motorcycle with them. Would…read morecome back for another one.

First time here, they have a lot of options for almost everything you would need, the only issue we…read morehad was there was only one staff member working, which is unfortunate for both the worker and customers. I'm sure we will be back, but given the amount of items and the cost, it would be great to have more workers to provide customer service.

It's worth shipping your items here and making the drive to the shop. The sales floor team is…read morealways ready to answer your millions of questions with patience and integrity. I love buying things here and talking to them about installing it and if it's the right thing without feeling dumb. Always a pleasure going to Cycle Gear in Maple Grove

Great place to go to. They know what they are talking about. I would suggest them if you are into…read moreoff road motorcycles.

I had an awful experience there. The staff seemed unorganized and uninterested. After a couple days…read moreI called to inquire the status of my motorcycle & got some generic answer. Then, they called me to ask me what was leaking. I specifically brought it in so THEY could tell ME what was leaking. It was extremely frustrating and I ended up paying $125 OVER my quoted amount. Never again.

Going out of my way to say this is the worst experience I've had trying to deal with a service…read moredepartment. Had to go above their head to get them to work on my machine after 4-5 weeks of nothing and ended up getting the demo ski the owner had at his cabin as compensation while they got to work. Which then only took 4 DAYS TO GET A CALL SAYING MY MACHINE WAS DONE AND I HAD TO DROP THE DEMO OFF. I quit coming here two years ago but they continue to just fuck people over, I've heard nothing but bad stuff about these people on and off the trails. Don't give business to these clowns, they don't take responsibility but are overly willing to take your money!!! Only positive thing there is Amanda. God bless her soul

Leo's South in Lakeville MN has shoddy service…read more I'm not writing this review out of anger or frustration. Rather, I'm writing this out of sheer amazement, and also because my riding friends have asked me to. This started with a defective TFT display on my 2024 Ninja 500 40th Anniversary SE. After about 200 miles, a dead line appeared through the center of the display and never went away. I don't normally take my bikes in for their 600-mile service as I like to do my own maintenance. Seeing as this was out of my control and I wanted the warranty to cover the display, I decided to take it in at around 760 miles and have them do the repair and go over the bike. When I dropped off my bike at Leo's South in Lakeville, MN, I brought a microfiber cloth with me so I could give the bike a thorough wipe off in the parking lot, so I knew I was leaving it with them clean and in great condition. After they had the bike for about a week, Leo's called and informed me that it would take about 6-8 weeks until they could get a new display in from Kawasaki. Additionally, they told me that they are required to hold my bike for the duration of the warranty repair, leaving me without the bike for well over a month. After about 8 weeks, I got the call that it was done and I could come pick up the bike, so I went to Leo's grab it. Here's where it gets interesting... Firstly, the display apparently contained the mileage for the bike, so when the new display was installed, my mileage was back to zero. They were unsure if there was a way to load my miles, which Kawasaki would later confirm you cannot. I mentioned that this would probably cause me low-ball offers on resale due to the mileage being inaccurate, to which the service person said to me, "that's bullshit" and "you don't know what you're talking about". I was required to sign documents stating that they had performed the initial 600-mile service and that they had inspected and cleaned my machine... 1). There was some caked-on mud and debris around the rear wheel - I've never taken this bike in the rain. 2). The chain was visibly dirty and had obviously not been cleaned. If anything, it was dirtier than it was when I dropped it off. Not a big deal really. I clean chains all the time. 3). A fairing screw was missing on one of the lowers. This one bothered me the most as they said they would need to order in the screw. (SCREW that lol. I ordered the OEM part online to ship to my home.) I asked if they could give me a deal on the service cost due to the issues and they said no, so I paid the $120 and went home to clean and inspect the bike in my garage. All in all, the repair was fine. After I cleaned the bike off and installed the missing screw, it was back to its glory, minus 760 miles. Anyways, not a big deal in the end, but good lord, please stay away from Leo's for service. They have cool bikes for sale and their prices are fair, but their service team 100% ripped me off and will likely repeat this behavior. About 2 weeks later I received a $15 coupon for service.