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    Citi Trends

    3.5 (2 reviews)

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    13 years ago

    Helpful 3
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    Love this 2
    Oh no 0

    12 years ago

    Helpful 0
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    Love this 1
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    Kohl's - Received without discount.

    Kohl's

    2.9(35 reviews)
    1.6 mi
    $$

    My husband and I stopped by to return an Amazon purchase, and we were honestly surprised at how…read morefriendly and welcoming the employees were. The woman working the Amazon returns was very pleasant and complementary, and she greeted us as we walked in and invited us to come on over since the Amazon counter is now in the front. Three other employees greeted us as we walked through the store and asked if we needed anything. Then the woman at checkout was very polite and helped me with a coupon. Honestly, we're so used to employees in other stores who seem exhausted and don't want to be there that this was a shock in a very positive way. I've worked in customer service for many years and I just really appreciate how pleasant and kind everyone was during our visit. Thank you!

    Today, I came in excited to pick up items for my granddaughter, who's heading off to college this…read moreweek. Unfortunately, the checkout experience left me disappointed. The cashier, Pina, offered no greeting and only spoke to push a credit card application. There was no thank-you, and I actually had to help sort my items because bath products and clothing were getting mixed together during bagging. I did try to call ahead and speak with Store Manager Stan before posting this, but the person who answered was reluctant to even share his name--which made it feel like feedback isn't welcomed. I'm still deciding whether to keep my purchases, because the experience really took the joy out of what should have been a fun shopping trip. But more than that, I want to see this store live up to its potential. Customer service matters, and I believe it can improve with attention and care. I'm sharing this not to criticize harshly, but in hopes that someone will listen and act.

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    Kohl's - A nice day to go shopping!

    A nice day to go shopping!

    Kohl's
    Kohl's - Promo code clerk said was not any good.

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    Promo code clerk said was not any good.

    Citi Trends - accessories - Updated August 2026

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