Stiill need ironing. Stopped by Untuckit store for the first time. Liked and bought 3 shirts…read more Pricing seems a bit off, same shirt but with different colors had different prices. Still I thought the quality of the shirts might be worth it. Got em home, washed all 3 accordance with directions, 2 out of 3 came out wrinkled. I thought one of big selling factors was wrinkle-free. Don't believe it.

Stopped in to check sizing on their shirts. Jessica was super helpful, got my proper fit and…read morebought a great shirt. Shirts are really well made. Would definitely recommend, and will going back to stock up on more. Kudos!

Great customer service. They really make you feel at home and are quite helpful!…read more Such a great selection for all price brackets. Fun clearances section and deals to boot!

I went in on October 13th during the redemption period of torrid cash. I had 7 to use, a birthday…read morereward and another reward on my account. In store I only wanted to purchase a pair of jeans which was $45.17 after the use of one of the torrid cash. Separate from the instore purchase I was "supposed" to make and online order that was going to be shipped to my apartment here in Charleston. But I told the store manager that because previously I had issues with my address on file (I recently moved from Atlantic city, and prior to that was from Delaware) I was not sure which address was on file. She ASSURED me that it would be fine and the purchase would go through. So she rang up my in store purchase first which went through perfectly then the online one which did not go through due to an address issue. So she had me try MULTIPLE TIMES! Until my torrid credit card (which at the time did not have a balance, which also had a 900 credit limit) declined. The store manager asked if I was sure I had money on my card. Which was very unprofessional. At that time I checked the balance on my card to see all the pending transactions. So she asked if I had a different form of payment for the online. I asked if there was anyway to avoid this if we could just have my online items shipped to the store. She said no because everything was already in the system as ship to home. So she took a gift card and loaded $79.39 onto it and I used my personal credit card and the payment went through immediately onto the gift card. Once the money was on the gift card she tried to use it and the gift card kept saying inactive. So she called help desk and she told me that they said she had to figure out the issue on her own. Which in my opinion was weird. Also where is my money? She then called someone else to help which I am not sure then sent an email. Nothing ever happened on the 13th. So I walked out with only a pair of jeans and my missing almost $80. She took down my information kept the inactive gift card and told me to stop in the next day and speak to Brionna her ASM. When I stopped in the next day and spoke to Brionna she had no idea what was going on and the store manager wasn't even there. Thankfully Adelle was there and has walked in on the backend of everything happening. They had to retrace the steps from the previous day. When they reached out to the store manager she told Brionna that she had given ME the inactive gift card which makes 0 sense because it's inactive and doesn't work!!! So again they couldn't do anything they took down my information for the second time and told me they would email someone and get back to me. On the 23th of October I stopped back in because I still hadn't heard anything and Brionna and Adelle were in and immediately Brinna called the DM and got the authorization to give me my money back. Even though the experience was AWFUL I appreciate workers like Brianna and Adelle. They were able to make the experience less awful. I still haven't heard anything from the store manager and haven't seen her since the 13th.

Staff is friendly, they have a pretty good selection of clothing, bras, etc. I love getting…read moreunderwear and bras from here - they are great quality and they often run specials. I don't tend to buy as much clothing here due to price, but occasionally find a great piece! It's in a nice location, with plenty of parking nearby, and they keep the store organized and clean.

I always enjoy shopping here because I invariably find clothes that are stylish and fit well…read more On my last trip, I noticed on Yelp that some of their locations were permanently closed. So I called and was assured that the River St location was open. They called me back shortly to correct the closing time they had given me. Nice. Even though understaffed, they were personable and accommodating.