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    Citi Trends

    3.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

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    Torrid

    Torrid

    4.3
    (6 reviews)
    5.3 mi
    $$$

    Great customer service. They really make you feel at home and are quite helpful!…read more Such a great selection for all price brackets. Fun clearances section and deals to boot!

    I went in on October 13th during the redemption period of torrid cash. I had 7 to use, a birthday…read morereward and another reward on my account. In store I only wanted to purchase a pair of jeans which was $45.17 after the use of one of the torrid cash. Separate from the instore purchase I was "supposed" to make and online order that was going to be shipped to my apartment here in Charleston. But I told the store manager that because previously I had issues with my address on file (I recently moved from Atlantic city, and prior to that was from Delaware) I was not sure which address was on file. She ASSURED me that it would be fine and the purchase would go through. So she rang up my in store purchase first which went through perfectly then the online one which did not go through due to an address issue. So she had me try MULTIPLE TIMES! Until my torrid credit card (which at the time did not have a balance, which also had a 900 credit limit) declined. The store manager asked if I was sure I had money on my card. Which was very unprofessional. At that time I checked the balance on my card to see all the pending transactions. So she asked if I had a different form of payment for the online. I asked if there was anyway to avoid this if we could just have my online items shipped to the store. She said no because everything was already in the system as ship to home. So she took a gift card and loaded $79.39 onto it and I used my personal credit card and the payment went through immediately onto the gift card. Once the money was on the gift card she tried to use it and the gift card kept saying inactive. So she called help desk and she told me that they said she had to figure out the issue on her own. Which in my opinion was weird. Also where is my money? She then called someone else to help which I am not sure then sent an email. Nothing ever happened on the 13th. So I walked out with only a pair of jeans and my missing almost $80. She took down my information kept the inactive gift card and told me to stop in the next day and speak to Brionna her ASM. When I stopped in the next day and spoke to Brionna she had no idea what was going on and the store manager wasn't even there. Thankfully Adelle was there and has walked in on the backend of everything happening. They had to retrace the steps from the previous day. When they reached out to the store manager she told Brionna that she had given ME the inactive gift card which makes 0 sense because it's inactive and doesn't work!!! So again they couldn't do anything they took down my information for the second time and told me they would email someone and get back to me. On the 23th of October I stopped back in because I still hadn't heard anything and Brionna and Adelle were in and immediately Brinna called the DM and got the authorization to give me my money back. Even though the experience was AWFUL I appreciate workers like Brianna and Adelle. They were able to make the experience less awful. I still haven't heard anything from the store manager and haven't seen her since the 13th.

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    Torrid
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    StyleDwell

    StyleDwell

    3.4
    (7 reviews)
    1.2 mi
    $$

    Was pretty excited about checking out StyleDwell for the first time today. It has been on my saved…read morelist to try out for a while now. The storefront is towards the back of the shopping area so when u turn in just drive to the back and it will be almost directly in front of you. Cute signage and decor on the outside. When I walked in I was greeted with and only a "hello". As I was the only customer in the small store I was thinking I would get a little more from two associates as I glanced for almost 10 minutes through the gorgeous clothes and accessories they have. Something along the lines of "would there be anything you are looking for today?" Or "If there is any questions you have let us know". I love the unique styles and the good quality they seem to provide. The prices are slightly higher than I would have expected but there were definitely things I would have possibly purchased anyway. All that being said, I left without finishing looking through everything because I was completely being ignored. As I was walking out at least i told "thank you". So, unfortunately, I will not be returning.

    Was visiting from out of town and had to travel here for a sewing down south pillow!…read more The mall itself is a bit sad and run down, but this boutique itself was so cute! They have jewelry, candles, cute going out clothes and a few handbags. My favorite were all of the different sweaters, they had many different styles and I thought they were reasonably priced for a boutique (about $60) There are great gift ideas from glasses, rings, necklaces, candles and nic nacks that are all Charleston related. They also had a clearance rack with some nice options on it as well! The NYE/holiday outfits were super cute that would fit many different styles. I'm happy we stopped by!

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    'It's about you.' We carry the latest trends & designer favorites.
    'It's about you.' We carry the latest trends & designer favorites.
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    Citi Trends - womenscloth - Updated June 2026

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