My favorite credit union. I went to get money out of the teller machine to purchase some…read moregroceries. It's very easytobise machine and the line is not long. Plenty of light surrounds the teller machine. Parking is located in front of bank.

One of my favorite Credit unions!!! It's very elite and the customer service is exceptional!!! This…read morelocation is most convenient for me and I absolutely love it!!!!! The ATM is where I always go to, but if I don't have my card with me I can use my license and that let me do my transactions. They are very nice and fast service. They even have a restroom inside, which is rare for banks/ unions. It's always clean inside and very welcoming. It is located in a very busy plaza , but you will eventually find parking. I suggest this Premier America if you want to make a quick transaction and less hassle. Five stars for me! -Marshay D.

The Teller Jovani was great he helped me resolve my issue with my coin deposit. Thank you!!!read more

This little credit union branch is the best. Perfect location. Secure ATM. Always find parking…read more Starbucks next door. Staff is friendly and go out of their way to help you. I love giving them my business. Hidden gem. Love them.

This BMO has a deposit taking ATM that's open. I wish it wasn't so hard find these. The outside…read morelooked very clean. I didn't go inside but from the outside it looks not too busy. Btw the receipt took a bit to print, at least with the cheque images, so just wait a little longer. I was walking away already and I looked back and saw my receipt hanging lol but fortunately no one was behind en queue. All in all I'm glad I finally found one semi-close to me.

I had my car broken into on October15th and my BMO business debit card was stolen. I could not…read morereport it until the 16th although I tried to several times that evening. Very frustrating. I finally get some on the phone on the 16th told tell them my card was stolen and they assured me that no charges happened on the 15th. Relieved. But, the following day I go to the bank to double check and sure enough there were 2 $1,000.00 dollar charges on my business account. The bank filed a claim but they did it on the wrong account -on my regular checking! So I had to re-file a claim and just received a response that the transaction happened before the card was stolen! This is BOGUS. I could not report on the 15th cause there is no 24 hour service!! I have now filed a complaint and had to refile the claim and now have to call on Monday. Not happy with this service and the thinking capacity of the BMO fraud dept.

This was my first time coming here to handle some business; the staff were very professional and…read morehad a great attitude. Most of the staff speak Chinese, which is very convenient for those who aren't fluent in English.

First time here! Staff were friendly. Richard Wang was especially helpful and very knowledgeable!…read moreThank you!

Great service with financial services representative Helen Torralba! I did tons of business with…read moreher including opening CD accounts, refinancing my car loan from 6.99% to 4.99% and getting overdraft protection on my checking. She's one stop shopping! Amazing. I switched credit unions entirely because this one is open on Saturday mornings and has a branch closer to home. They have ATM machines at their banking locations (my previous credit unions removed them). Plus, I can access my account via ATMs at 7-11 stores everywhere. This location is good air con (important for valley summers) and even a restroom for customers! Thanks to CCU and especially Helen Torralba for taking care of all of my banking needs!

I had a great experience at the North Hills branch, I was thinking of switching my accounts over…read moreand the teller by the name of Erick helped me out and told me what they offered, will definitely be back in the near future!

I highly recommend Eugenia at Logix Federal Credit Union! She helped me with a lease buyout, a…read morepersonal loan, a credit card, and also assisted with checking, savings, debit card setup, online banking, and direct deposit. She made the entire process seamless. From the moment my son and I walked into the Woodland Hills branch, we were greeted right away. The office is so welcoming, and the entire staff was warm, friendly, and made us feel right at home. Eugenia is knowledgeable, dependable, and so flexible with my busy schedule. She went above and beyond to answer all my questions and made everything stress-free. If you need help with checking, savings, loans, credit cards, or even online banking, Eugenia is the person to see. She is a true asset to Logix, and I'm so grateful she's my go-to banker. Thank you, Eugenia, for the outstanding service.

Logix was a great great idea to go with, Omar was my call agent I spoke with and he genuinely was…read moreso patient and informative with me I would absolutely say if you use Logix and you should Im saving THOUSANDS, you should call and ask for Omar he will take care of you!!!

I just started coming to this branch after the Plummer branch at the Northridge Mall closed. I'm…read moreold school and like going into a bank. Also, if more people used in-person banking, more jobs would be secured. Let's face it, the more tech is used, the less corporations need to pay humans. So visit a branch today! lol Jacob was very helpful in guiding me out of line and taking care of my transaction. We had a little bit of time to share some local places we liked before another customer came in and needed Jacob's help. We bid each other a happy weekend and I departed. Jacob's pleasant and professional demeanor makes me want to return to this bank. Cheers! "CC"

Made a quick stop at their drive-thru atm Saturday afternoon, there was no line upon arrival and I…read morewas able to get money out in a jiffy. It is located off a busy intersection but have plenty of parking space and the plus of one drive-thru atm machine. I am a long time customer of this bank when it used to be "union bank" and this was my preferred location when I lived closer. I'm glad U.S. Bank kept this location and converted.

Opening an account with Financial Partners Credit Union was incredibly easy, and their competitive…read moreCD rates made the decision even better. Their checking account has no fees as long as you're a member and maintain a minimum balance in savings. My mother and I both made the switch, and we couldn't be happier! A special shoutout to John H., who was extremely helpful throughout the entire process. His great customer service made everything smooth and stress-free. I'm excited to continue my financial journey with Financial Partners. Plus, they're a credit union--not for profit, but for the community. What more could you ask for? Highly recommend!

True story.... I have a recorded call with a representative of the company that misguided me in…read morewaiting longer than I should have to go about a certain situation. Had I been told how things should have been handled correctly, none of what I'm going through would have transpired. The bank manager even signed off on the issue at hand and to be transparent I feel as if maybe that's why I'm being treated as a criminal. A simple mistake transpired and I do not owe this bank a dime and yet they put me in a system where I can't open another bank account. They have the power to undo this so I could at least go elsewhere and all they are doing is reading policies and procedures instead of really taking the situation at hand under the microscope. Going in more than once and pleading with the upper management, I was so distraught considering the fact that what happened was a direct result of the back office's instruction. Not to mention this whole time, I was in the process of burying my 10 year old son, and whether or not they wanted to bank with me or not, the fact that they would place me on such a restraint of not being able to open anywhere just dumbfounds me. I literally can't go to any bank, whether it be an online branch or a physical walk in branch. No online bank, nothing! They put me on a system that no institution no matter the entity will even consider giving me an account. All they had to do was remove me from said system to at least part ways but give me a chance to bank somewhere else. They kept going back and forth blaming policies and procedures. This credit union is known for its intimacy. Isn't this what a union is for?!?! I had no bad history nor did anything that transpire seem fishy our whole relationship though short lived. I understand if they don't want to continue a banking relationship. But tarnish the possibility to? I have 7million followers on TikTok and 4 million on Instagram. I can't wait to host a live and see what the people say. I already know who my co-hosts are going to be. One thing I can always count on are my loyal followers. They always help share and repost. To be continued.....

Interestingly enough this is my checking account bank this location is I believe my branch. I've…read moredone all my checking since I switched banks with US Bank and I've always gone to this location for questions use of the ATM etc. It's inside of the Ralph's supermarket but I've always considered it my bank my branch. However, I have a different personal situation why you need it to talk to somebody at the branch because I needed to know how to open up a specific type of account and what documentation was needed and is simply awesome general questions. I did bring some documents with me and they were of high importance and couldn't be left with just anybody. I did see somebody and the private office to the side and it looks like maybe they've been having a personal conversation with somebody there or what I could overhear they weren't really speaking about accounts. So I stood in line and figured I would ask the gentleman behind the window. I did explain why I was there and he mumbled something that I couldn't understand but it was to the effect that he didn't know. He then motioned that I needed to wait to talk to the person sending next to him helping another customer. That person then provided me with some very very vague information but then explained in lieu of his vague information I would need to leave My original legal documents with them to see if the account could be approved etc. I thought to myself let me understand this you didn't provide me in any information you were very very very very very vague and now with your lack of ability to know anything about my question you want me to leave legal documents originals in your possession? This was at the point I thought to myself nope time to walk out. I went to another bank not too far away and let me tell you the customer service was amazing and the thoroughness at which they were willing to immediately help me and guide me with simply amazing. Maybe these two US Bank tellers should get trained by the other bank down the street.

The most incompetent employees at this in-store branch I…read morecalled a few times and spoke to different representatives at this US Bank inquiring if I brought in a cashiers check open up a CD if the interest would start accruing the first day I open it and they said it depends on when the cashiers check and it could take up to seven days. This is completely false and a lie The moment you open up a CD, especially with a cashiers check or money order you start accruing interest the very day you opened it for the entire term of the CD and I checked with various managers at various US Bank so apparently the individuals who work here don't know much about the banking system Quite embarrassing and shameful