Been a member with this credit union for years. Long before it merged with Nuvision. It was formerly American Federal Credit Union. Though the customer service was already quite good, the new merger has been awesome. The customer service has gotten even better, the services offered online rival any major bank, and though they don't have any proprietary ATM's, they contract out so if you can find a 711, which are open 24 hours, you have a fee free ATM at your disposal. The huge difference between this credit union and any major bank is that they appreciate your business and they know you personally. When I either call or walk into the branch, they know me by name and greet me as if though I were a close friend rather than a customer. I recently had my vehicle refinanced with Nuvision and the entire process was seamless and smooth sailings. Eric Peters was more than helpful and extremely friendly and diligent. It's the personal touch that really makes the difference to me and aids me in feeling confident with my choice in Banking with Nuvision. I highly recommend Eric and Nuvision for any of your banking needs. read more

------ CESAR MUNOZ ------ If you guys ever need a car loan, open bank account etc. GO TO THIS GUY!!! Nothing but the best experience with someone that actually not only loves his job but absolutely a great help on breaking down steps on what you need to do and what to get done. Each step this guy helped me get the car I needed. When I had doubt this guy provided with positive feedback! Got approved and opened a checking account AND. Got approved for a credit card all together. I'm GLAD I got the opportunity to bank with them. I will be sticking with NUVISION CREDIT UNION at all times. I appreciate you Cesar with everything and helping me out. Again I can't stress this enough this guy is the one you need to go to if you're gonna go for a car loan! He gots your back! read more

We have been banking with new vision for over 30 years now. We started with Denali Alaskan federal credit union. And stayed with the transition. We have always loved the personal touch and professionalism. Our experience with this most recent vehicle purchase loan, we have the pleasure of working with Cesar. Cesar was super friendly, very knowledgeable, very professional, and an absolute pleasure to work with! we were also very impressed with Veronica, his supervisor who also helped us work through the deal. we live in North Carolina, and still bank in Alaska because of a service we have always received there. I wish they were more stars because I would give them all! Great job Veronica and Cesar! read more

Glenda Garcia at the Mission Hills office is Awesome!! We asked for her help about 8 months ago, she made calls and got us answers within a few minutes that the main office wasn't able to get for us in any time frame. We recently asked for her help again because the main office was too backed up at this to return any calls. The Mission Hills office answers right away and if Glenda answers you know you will have answers and now! Our mortgage had sent a question to us with a return number, we tried multiple times with no response, again Glenda was able to take care of it and even called to see that everything had gone thru. Very grateful to her to have settled these issues. Lexey P. read more

Eric Peters is the best! I'm a first time car owner so I wanted to finance my car with nuvision credit union and at first I wasn't approved but he kept my interest in mind. When it I was no longer a first time buyer Eric called me and applied me again. I was finally approved! Eric went above and beyond! He made the process so easy by emailing me the documents to sign. They were also able to lower my monthly payments and you know every dollar counts! I very happy with this credit union and Eric for all their services! They always make me feel well taken care of, and know me by name when I stop by for a deposit! 5 stars and would recommend! read more

Lisa Robles is AMAZING! She is extremely helpful, patient, and dedicated to her job! She helped me with a loan I had through Nuvision. She was going above and beyond to make sure that I knew exactly what was going on and if something new came up she would go out of her way to call me and inform me. I called weekly once the vehicle I financed through them was totaled. She helped me through the whole process and reassured me everything would work out in a timely manner! I was blown away with the customer service she gave! She deserves a raise that's for sure! Thank you Lisa for everything! read more

I have been a member of Nuvision for over 30 years....have stayed with them thru all the name changes, all their moving locations and even after moving to Oregon myself over 3 years ago!! They have always helped me with my car loans, personal loans and whatever other needs I had! Love dealing with Glenda and Veronica, they honestly make me feel like Family! If you are undecided about banking here, here's hoping that my 30 years with them is enough to convince you that they are indeed the "BEST" around!! Their online banking is so easy to use also! read more

We were pleasantly surprised when we received a phone call from Glenda Garcia. She is a Nuvision relationship specialist. She had seen where we were looking at a pre-approved auto loan. She gave us the loan details, answered our questions and walked us through what we needed to do to get the process started. She was very knowledgeable! She also sent us an email which included everything we had discussed. We would definitely recommend contacting Glenda Garcia at Nuvision Credit Union for your financial needs. read more

I have been a member of NuVision Credit Union for some time. Glenda contacted me to talk about loan offers that I may not have otherwise been aware of or taken advantage of. She was very knowledgeable and answered all my questions. I also worked with Veronica, the Branch Manager, and she ensured my loan was to my expectations and provided a very detailed explanation of the process. The kind of customer service and attention to detail they provided is what makes a member feel valued at NuVision! read more

First! Always wanted to say that. I was looking for a credit union by blind calling local banks and Veronica was the nicest person I talked to so I decided to apply in person. Wonderful walkthrough given by bank rep, Jonash. This bank is friendly and they explain their policies clearly. Good location and plenty of parking. They will be merging with mid-region size credit union bank NuVision so their network and mobile banking capabilities will only improve. Win-Win. Go apply! read more

Hello, I had the pleasure of working with both Ruth L and Veronica C when we decided to purchase a 2020 Ram Truck. They took the time to explain the process and assisted with the application, assured us they would be with us through the process. I have to say they kept their promise and made our financing process very easy and in just two days of when we pick up the truck at the dealership with an option contract. Thanks again Ladies for your assistance. Chris and Joanne R. read more

This is the 1st time I come to this bank and I was treated with the best service ever. Was aproved within minutes for a personal loan. Eric made it a very smooth process along with Veronica. They go above and beyond expectations. I will be returning in a few months hopefully to get a mortgage loan with them. Thanks again for the best service my husband and I are really happy! Their rates are far better than any other bank I have seen. Thanks again Eric and Veronica! read more

My experience at Nuvision was of the Ultimate Professional, Friendly and caring Personnel service that was render to my necessary situation. I Sincerely recommend this Credit Union to anyone in need of any service this company can help with. The Staff members listen and they will try their Best to Render the "Top Notch Service". I left their office, Extremely Happy with Nuvision service. Go ahead and try the experience for yourself. read more

My father joined the credit union way back in the 1960's when it was still the Gas Company Credit Union. Through the years, my family stayed with NuVision Credit Union because the rates were good, the service was great and reliable. They really came through recently when our family received responsive and professional service from Ruth Lucio and Veronica Cruz (even going above and beyond). Thanks Ruth and Veronica! read more

Cesar Munoz is a very knowledgeable and professional banker. He walked us through every step of applying for a home equity line of credit, patiently answered all our questions and made himself available to us at all times. It is a small office in Mission Hills, but we felt well-informed and secure in our application process. Strongly recommend Cesar, and Nuvision Financial Credit Union for banking needs! read more

Cesar Munoz and team at nuvision credit union made me feel secure and safe. I got approved for my car loan and with help of Cesar he was able to answer all my questions and situations with my terms. he even came to my house on a Sunday to pick up my dmv papers so he can have my check ready on Monday once I got out of work. great man and great team. this branch is no joke. they are amazing!! read more

Cesar Munoz has done a great job of always communicating with me and providing help whenever I have any questions. I'm glad that I have had his help in handling my financial needs and look forward to continuing to work together during 2024. If you are looking for someone that cares to help you out instead of fumbling with the electronic menus of bigger banks then look no further! read more

This review is about Glenda Garcia, she's such and amazing person, she was able to guide me in the right direction when it come to what I was looking for, if I had 10 stars she would get them. Phenomenal advice and sense of knowledge. Completely change my life, and the life of my children. I 100% recommend Nuvision Credit Union. Would never change them for the world. read more

Ruth at this branch saved me from being homeless. I had a major issue with my California car registration and she was able to help me get my title overnighted to me to resolve that situation. Without her help I would have been on the street at the end of the month. Cannot recommend new vision enough from the business I have done with them and Ruth in particular for her help. read more