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    Citibank

    1.8 (4 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Citibank

    Personal banking

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    9 years ago

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    Capital One Bank

    Capital One Bank

    (4 reviews)

    Queens Village

    I was recently at this particular capital one branch on jamaica Avenue. This was my first time…read morethere,and it was the worst. I have never been in a bank before, with bank tellers who have this kind of horrible customer service. I dont know if these capital one bank employees were just having a bad day ,or it was do to the coronavirus, I don't know what the problem was but the didn't show any courteous at all.they act like they didn't even want to be there. But what ever was going on these type of employees are very bad for business .before I went to this particular location. I should have looked at the yelp reviews to see why people only gave this capital one branch only one star . The first window I went to the women told me I could wait over there. Remind you there was no one in the bank.the second women teller told me I could not deposit a check because it was a citi bank check ,but I have an account with capital,I stayed a gentleman and kept my composure. I tell you this has to be the one of the worst banks of all time . Capital one you have to do better, iam just being honest with y'all messy service. Remember some customers are not going to take this kind of treatment lying down.

    Lines are frequently long. While I do not blame this branch specifically, I don't believe the…read morecorporation takes neighborhood populations into consideration. There are many elderly people in this town who are not tech savvy, so laying off tellers, closing teller windows for a subpar coffee machine & suggesting using the app does a disservice to customers at this location.

    Citibank - banks - Updated June 2026

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