I have been a customer of Kathleen Fowler at State Farm for over 20 years, and I couldn't be…read morehappier with the service she has provided. She has insured my home, my vehicle, and all three of my children's cars, and throughout the years she has always been professional, knowledgeable, and genuinely caring. Kathleen consistently goes above and beyond to answer questions, explain coverage options, and make sure my family has the protection we need. She is responsive, trustworthy, and always treats us with kindness and respect. It's rare to find someone who combines exceptional customer service with such expertise and integrity. I highly recommend Kathleen Fowler to anyone looking for an outstanding insurance agent. Thank you, Kathleen, for more than 20 years of excellent service!

We have been with Kathy Fowler since 1991. We have multiple policies with her office. Kathy and her…read moreteam have been excellent and always respond and provide great service and support. Very professional and knowledgeable. We would definitely recommend them.

I have nothing but good things to say about Statefarm. I switched to Statefarm after hearing how…read moregreat they were from my sister, when calling their rates were way better than Allstate's were and bundled with my home rates dropped even lower so it was a no brainer to switch.

Your direction and expertise showed me that my family and I was in good hands. Thank you for all…read moreyour help and I look forward with working with you guys again.

I was very underwhelmed in my experience with this office. The agent that I worked with provided…read moreme with misleading information. I moved from out of state and stated that I was sure I needed to have the insurance changed to VA before I registered my car. After 2 weeks of back-and-forth with the agent (who wanted to hold off on changing it over), I called the DMV myself and learned that if the insurance is not current in VA there is a $500 fee! While the information I received from the agent I worked with was (technically) correct, it was definitely not helpful or valuable from my perspective! Additionally, I had asked for quotes with and without renter's insurance (on the phone and via email) and only received with the renter's insurance, which I later took off. When I asked about billing and how the credit from my NY insurance would get transferred over, I never got a straight answer. If you work with this office, I would be sure to document communications, request via email, and check in to verify that what you have requested gets done. Though I will keep my business with this office (for now), setting things up was highly frustrating and annoying--had I known this on the front end I would have worked with another agent or office in the area.

I know that there's always a stigma against insurance companies, but I honestly feel like I've hit…read morethe jackpot with State Farm. When first moving to the area and comparing rates, State Farm offered one of the lowest rates out there (if not the best). I signed up over the phone, and honestly was not impressed. The person I signed up with did not speak English well and had a terrible attitude. I'm a little bit hazy on the details, but somehow the head of the office - Ginger Gray - and her associate Amy found out about it, and Ginger came to my house after hours to go over the final paperwork and to apologize for the service. I've honestly never had that level of service before and was not expecting it whatsoever. Additionally, when my car did need to be repaired, it was extremely easy and a painless process on the insurance end so I'm grateful for that - I've heard horror stories about insurance gone wrong. I've had State Farm call me several times to offer me additional discounts that I newly qualified for when could have just kept me at a higher rate and I would have been none the wiser. Also, the holiday cards are always a nice touch and very appreciated. I'm definitely a fan and they've earned themselves a loyal customer.

Mario went the extra mile for me and my family to make sure we have the coverage we need ! Thanks…read moreto the Esther Smith, State Farm agency! Great job!!

I am writing to share a recent experience I had with the Greenbelt State Farm office. Earlier…read moretoday, I contacted the office to inquire about obtaining a calendar. As a long-time State Farm customer, and being in close proximity to this location at the time, I thought it would be a simple request. During the call, I was told, "We do not have African-American calendars," which I found both unexpected and concerning, as I had not mentioned my ethnicity or requested any specific type of calendar. Ms. Esther Smith then suggested that I visit my local State Farm office and indicated that the calendars were reserved for her customers. While I understand the importance of prioritizing one's own clientele, my assigned agent was approximately 40 minutes away at the time. The conversation concluded with Ms. Smith offering me a calendar; however, I declined due to the negative undertones I perceived during the interaction. What I anticipated would be a straightforward request instead became an uncomfortable experience marked by what felt like unnecessary assumptions. The tone of the interaction left me feeling uneasy. As this was my only interaction with Ms. Smith, I recognize the possibility that she may have been having an off day; however, I felt it was important to share this feedback.

I would like to say that our State Farm agent Andre Arjun is the best! We have been with him for a…read morelong time now because he has always been friendly and helpful. Whenever I need to know anything, or have questions, he is always available and has the knowledge to answer my questions. I really appreciate the relationship we have with him and know I can count on his guidance. I highly recommend Andre Arjun!

I am extremely satisfied with the Customer service provided…read moreby the agency. I love it that they take care of my insurance needs everytime I call in.

Excellent customer service looking forward to returning to experience great service good nice kind…read morecaring

I was referred here by a friend and worked with Diego. He was very patient, knowledgable and helped…read moreme make the right decisions. I was able to determine which solution worked best for me with his guidance. I would definitely give Diego business as he was very professional and willing to explain things repeatedly.

Metrotax Multiservices LLC is a trusted partner for my small business. Diego and his team take…read morepersonal care to ensure that their client's needs are met professionally and timely. I can't say enough good thing about this accounting firm.