12MARCH2026: According to the voicemail, they are closing the Richardson/Allen, TX. location for…read morehealth reasons on 30APR2026. It appears they are no longer accepting watches for repair. If you want factory service you will probably have to send it to the Houston, TX. location.

My polar watch screen went off a few weeks ago & I found out there was a repair shop in DFW! It's…read moreinside of a glass building on the 2nd floor in a small suite. Read the directory for directions. It look less than 10 minutes for a full analysis of my watches condition & repair. In & out. Staff was friendly & took the time to check my heart strap as well. Both batteries replaced & analysis in the ballpark of 30 bucks. Can't beat that...I didn't have to go buy a new watch.

Great service, price and turnaround time (4 working days) to replace the face on my Rolex.read more

My vintage Rolex Air King had a small bit of water in it. Before they worked on it they charged my…read morecard over $600. I had it for just a few weeks and yesterday (6/3/26) it stopped. I decided not to take it back because I just don't feel comfortable letting them have it again. I'm not certain their techs are Rolex certified. Now it's on the way to Rolex in Florida. If you have a Rolex you may want to think twice about letting them service the watch.

Superior customer care. Best jeweler in Frisco and more. Couldn't be happier with them for jewelry…read moreand especially watches. Thanks,

Happy customer chiming in. I didn't realize there were so many positive 5 star reviews when I…read morestarted shopping there. But now that I've experienced two positive shopping experiences. I can say without a doubt agree on what other reviewers are saying. Customer service is top notch and their watch department is fabulous. I had no discomfort or reservations in purchasing high dollar items. Will certainly be back.

Sized my watch in about 5 minutes as a walk in for $27…read more Definitely check them out if you're in Frisco and need a watch sized

We had some simple repairs and battery replacements in a number of watches and found them to be…read morefair priced and very fast. We'll be back!

Beautiful location--inviting atmosphere that even smells amazing (they sell candles, wow!). I had…read moremy watch battery replaced on the spot, and the service was quick, knowledgeable, and very hospitable. The best part? A 3-year warranty with no receipt required. The whole process only took about 5 minutes, and at $34 it was a great value. While you wait, you can browse their nice selection of fine jewelry. Easy parking, convenient location. You can call ahead for an appointment or simply walk in--they're more than happy to help with your repair needs. I'll definitely be back!

First time being to this establishment and just on a whim..I had 2 watches that were designer and…read moreneeded batteries and not alot of jewelry places cary the batteries I need for these watches or so I have been told. I walked in and first thing I noticed was the inside was very clean and very well put together. Then I was greeted and promptly asked what I needed done. I told the man what I was needing and he took my watches and said he had the batteries and could fix them in about in about 15 min total. As I was going to pay he noticed my rings were a little dull and asked me if I would like to have them polished and cleaned up. The service I had done and received were phenomenal and I will definitely be coming back for anything else that I need to have fixed!

One ring to be sized and two others that needed to be soldered together. Both came out perfect!…read moreI had been told several times that my ring to be resized could not be done because of the way it was made, but the owner assured us it would not be a problem. My husband had been here several times over the last few years, but this was my first experience. Happy to have found a place I can confidently take my jewelry.

Howhy and Ginger are amazing! They are very knowledgeable and friendly. Recently had an antique…read morereplica ring custom made and it is stunning. Great for jewelry design, repair and other related things. Highly recommend

Needed my watch links adjusted. Done within 5 minutes. Additional links were returned…read more Reasonable price for the service. Prompt and courteous service. Call before you go so they can meet you in front of their building.

Please avoid this business! I should have heeded my alarm bells when he operated the business out…read moreof a sketchy apartment. Was not able to repair watch and still had the cheek to charge a high price and then blaming on the brand!!!

Super friendly and great price! I went to get a quote for sizing a silver and diamond band down…read more They only charged $60 for mine, when the Fast Fix store in Stonebriar Mall wanted $200. They also fixed a couple the bends in my rings for free. I recommend them and will use them again. :)

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!