1. CitizenM

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    Los Angeles, CA

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    CitizenM

    3.8 (151 reviews)
    ModerateHotels

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    Recommended Reviews - CitizenM

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    Typical room
    Amanda M.

    I'd stay here again. It's definitely quirky, rooms felt like a cruise ship bedroom. Very compact, most space is well-planned and used well. Doors had some kind of seal on them that really helped with noise, I was impressed. Staff were extremely friendly. Sadly, the food menu is invaded with soap-cilantro and doesn't actually run 24 hours as claimed. The covers didn't stay tucked in with how the bed is constructed, which was a bit annoying. I wish the rooms had more hooks since there's very little storage space. And the shampoo is awful. But very affordable, trendy and decent amenities for the price. Great location.

    Kenia C.

    This hotel was perfect for a work trip , the room is small but functional.the breakfast is superb and the staff too. I really recommend this to anyone that will like to stay in DTLA close to the financial district. They don't have parking on site and your credit card need to match the reservation but every else is nice, they even have a game that you can play with the changing light on the bathroom! There pillows and blankets are amazing you melt on them! Do not skip this hotel in DTLA on your next visit ! Shootouts to Jay is n the front desk

    Randall B.

    I forgot to book a hotel for an overnight and Citzen M was affordable and available. Well.... The place has a great vibe. Check in was a breeze and the staff was super helpful. I had head the rooms are micro small (and they are) but the thoughtfulness they put into the rooms made it welcoming and relaxing. The king sized bed was a delight. One thing... they need an electric socket on the "window" side of the bed. The bar stays open til 1am and they serve food til midnight. We got bq k from a show and had the pot stickers (good) but we're pretty spendy for five. The truffle fries were great. The aioli was also good. They have hot tea that was delicious. All in all this was a good place to stay and will certainly book here again.

    Lobby
    Kyle B.

    Still my go to hotel for Downtown LA. Not in the middle of action, but tucked away a nice distance when you want to unwind. Bus & Metro rail stations are a short distance away. Block & a half away from Grand Central Market. And a short bus ride to Crypto Arenas. There are some "interesting" sights & activity. But it's LA, that's any and everywhere. I wholeheartedly recommend & will be back.

    Ron L.

    After I semi snuck into the Hellman building downtown, the first high rise in LA built in 1903, I wandered into this hotel, bar restaurant explosion of modern wonderment with each area unique unto itself called CitizenM Los Angeles Downtown. From restored 1903 to this explosion of color, art, whimsy with a great bar and fascinating alcoves each with its own mood and a cathedral ceiling that makes things spacious yet oddly intimate at the same time. I grabbed a cocktail and soaked in this joint wondering how long the old bones in the chair had been sitting doing the same. Everywhere one feasts your eyes there is something extraordinary to see. I hope to check out a room next time.

    Room 6th floor
    Crystal C.

    I absolutely loved this location. I went for a Work related event, but I would definitely stay here again. Yes, the rooms are small, but they're very cute and comfortable, the only drawback is the hotel has no actual parking, there is parking across the street that you must pay, but it's small, so you might or might not get a parking spot. The check was easy to do you do it yourself, but there's someone always there in case you can't over. I had breakfast there for only $20 and it's a buffet, so a very good price for what you get. I would definitely stay again.

    Grace F.

    Great location within walking distance to restaurants and Grand Central Market. You have to appreciate the digitally enabled experience, from kiosk checkin to the iPad controlled room. The room size is perfect for me when I'm traveling alone. I've stayed in this location a few times and each time has been consistent, in terms of service and room cleanliness.

    iPad to control everything
    Vintage S.

    One star off because this hotel has NO PARKING but we found a garage a couple blocks away. Really inconvenient when you have a bunch of bags to carry. Now the good, service was awesome and it's like staying in an art gallery, so much to see! It does have a younger clientele but it was still quiet and peaceful. The rooms are like cruise ship cabins, but very fun, clean, and tech forward. The bed was so comfortable with a nice down duvet. Breakfast was good and the bar was also nice. We will definitely stay here again!

    Cocktails in the lobby
    Ginger P.

    This was actually our second time staying at CitizenM and we had a great experience again. CitizenM is an affordable option and is even more reasonably priced than most AirBnBs in LA with a good location and without the extra fees. The rooms are kind of small, but I don't mind it as the bed is comfy and very clean and the room has great blackout curtains. Every employee I've spoken to has been so very nice. The branding is a little funny because the constant "welcome home, citizen" messaging feels very teenage dystopian novel but it gives me a laugh. They decorated our room on the top floor for us and gave us a complimentary bottle of wine and brownies for our anniversary on top of preparing a cute card, which I didn't expect but really appreciated. We grabbed drinks in the lobby and chatted with the bartender Beba, who was cheerful and funny and had really positive things to say about working at CitizenM, and I always appreciate hearing about a company that treats its employees well.

    Michael B.

    I stayed for two nights at Citizens DTLA in downtown LA, near Little Tokyo and had a pretty solid experience. The location is prime, right on the corner of South Spring Street, with a parking garage next door and an open lot across the street, though there's no on-site parking. There are a few free spots in front, but parking is definitely a bit of a hassle, so keep that in mind. As soon as you walk in, the vibes are vibing. Don't expect a typical hotel. Expect to feel like you're walking into someone's funky living room filled with art and good energy. The check-in process is pretty cool too. No traditional desk here! You check in at a table with a row of iPads. You scan your ID, select your room preferences (courtyard view or street view, low or high floor), and you make your own key card. It's pretty self-explanatory, but there's an employee around to help if needed. Doors lock around 9pm which I thought was pretty easy so you gonna need to buzz to get into the spot on your first night. The hotel has a nice bar that was poppin both nights I was there, and the vibe overall is great if you're looking to work or just chill. There are a ton of spots to plug in your laptop. There were booths, open seating, and private chairs so it's perfect for remote work or a quick group meeting. The elevators are quick, and with only 10 floors, it doesn't take long to get to your room. My room was on the smaller side, which could feel a bit cramped, but it's equipped with all the smart tech you could want. The iPad in the room controls everything from lighting, TV, blinds and you can even adjust the mood with different lighting options (dimmed lights, bright lights, different colors etc). The bed was an XL King, and I slept perfectly. The bathroom is pretty compact, with a handheld shower and waterfall option. It's just big enough for one person (maybe two if you're cozy), but the shower is nice, and the sink has filtered water so you can drink straight from it. A few things to note: there's no iron in the room, but there are community irons on four floors. There's also a tiny gym on the top floor, which has a few dumbbells and a couple of treadmills, so not a lot of options for a full workout. The lack of parking definitely costs it a star, but overall, the hotel is clean, well-maintained, and has everything I needed for a short stay. I'd definitely come back, especially as a solo traveler or with a partner. I wouldn't stay for more than a couple of nights since the rooms are small, but for a quick getaway in downtown LA, it's a great spot!

    Tiffany R.

    No complaints about our stay. The staff was very professional and accommodating. I loved the vibe and ambiance just walking in! The room was literally just for sleeping, not much room per se but the view was amazing and our bed was very comfortable. Definitely a place we would come back to!

    Hotel exterior

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    Nice staff very nice lobby but the rooms are tiny the hotel offers no parking and it's in a horrible part of downtown LA

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    Well thought out design in a compact but cozy room, great staff and services! Thank you, Max!

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    Page 1 of 4

    Ask the Community - CitizenM

    Roof top bar?

    Nope but there is one close by

    Is there a parking garage available?

    No. But there are a few lots in the area where you can park overnight. I wouldn't recommed parking on the street as it's limited and dangerous.

    Does anyone know the bar hours?

    Do they food?

    Yes, they provide food

    Don’t See Your Question? Ask Away!

    Review Highlights - CitizenM

    EVERYTHING in the room is controlled by a single, very easy to use iPad (even easy for a 53 year old man).

    Mentioned in 27 reviews

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    Conrad Los Angeles

    Conrad Los Angeles

    4.4
    (205 reviews)
    $$$

    During my stay at the Conrad Hotels & Resorts, I witnessed an employee named Joy go above and…read morebeyond to protect and care for a guest, and I truly believe her actions deserve recognition. Last night, I saw a young woman enter the hotel clearly under the influence alongside a young man. At first, I assumed they were together, but something about the situation felt off. The young man seemed to be following her and trying to control the interaction while insisting she was "fine" and didn't need help. What stood out to me was that Joy did not simply take his word for it. She stepped in, calmly took control of the situation, and continued checking on the young woman despite the man trying to speak over her. After some back and forth, I heard Joy directly ask the young woman if she knew the man. Shockingly, the young woman said no. At that moment, Joy immediately asked the man to step away and questioned why he claimed to know her and why he was following her. Once confronted, the man left. From what I witnessed, the young woman was then safely escorted and able to recover in safety. As a bystander, I cannot express how much respect I have for Joy. In today's world, many people would have ignored the situation or brushed it off as people "just having fun." Instead, Joy trusted her instincts and potentially protected that woman from a very dangerous situation. Because of her attentiveness and courage, that young woman was able to safely wake up without a stranger in her room or something far worse happening to her. Watching this unfold honestly made me feel safer staying at this property. Employees like Joy are rare, and the Conrad should be incredibly grateful to have someone so observant, compassionate, and proactive representing their hotel. On behalf of that young woman and as someone who witnessed everything unfold, thank you, Joy, for stepping in when it mattered most. The world needs more people like you. Keep up the amazing work.

    The Conrad Los Angeles was the perfect place to stay overnight in LA. While not walking distance…read morefrom much, it was easy to uber. The hotel was very clean and accommodating. The best and comfiest hotel bed. The views and interior design were spectacular and the restaurant and dining options were delicious. The amenities were great as well. The hotel so kindly held our luggage after the check out time, which was a tremendous help before our late flight. When a hotel is as accommodating as the Conrad, it truly makes the whole experience. I will definitely be staying here again!

    Omni Los Angeles Hotel at California Plaza

    Omni Los Angeles Hotel at California Plaza

    3.8
    (855 reviews)
    $$$

    I can't say enough about this Omni location. My cousin and I were in LA for a make up convention…read more I've never been to LA and was so nervous about where we should stay. It's such a big city and we wanted to stay somewhere central and safe. We were on a girls trip with our daughters. First, our check in experience was great. Michelle checked us in and was sure to let us know about the amenities available. She gave us completamentary drink tickets, and extra waters which was so kind. We had requested adjoining rooms which was so convenient with our two girls. Our rooms were spacious, and clean and perfect. The lobby always had infused water for everyone, and some kind of treat. In the mornings, there was fresh ( surprisingly amazing) coffee and pastries. Another day, we came down and found fresh watermelon juice, and bruschetta with tomato and cheese. Another day, there were petit fours for us. A HUGE perk of staying there is the car service. They will drive you anywhere from the hotel within a three mile radius and you can call them to pick you up and bring you back as well. We used this s much and it really saved us alot of money, and we felt lots safer in the company of their wonderful drivers instead of random Uber drivers or walking around in an unknown city. Robin, Henry, Robert, and Oscar made our trip so memorable. All of the folks that worked there made us feel like royalty. Every time we stepped towards the doors, they were being held open for us. Just spectacular service! We even got a late checkout and Roberto ( nice eyebrows) was so sweet to bring new keys up to our room since our old ones would deactivate before we checked out. When I say I'd recommend this place to everyone..I'm saying it with my chest. It was really the best hotel experience I have had in a very long time. 3 of the drivers we chatted with had been with the company for 30 years! Omni must treat their employees well and because of that, their customer service shines. It's service like this that will make us lifelong customers.

    A nice hotel but in some ways a little outdated. It's impressive from the outside and when you…read morecome inside. I was always welcomed whether it was someone opening the door as I entered or the people at the reception. My flight arrived early and they were accommodating to provide me with an early check in. The elevators are close to the check-in desk and there was never a long wait for the elevator. I had a room with a king bed. The room was adequate in size and the bed was pretty comfortable. The bathroom has a separate walk in shower and separate tub. Where I feel this place is a bit outdated was the lack of USB ports for charging. The desk had an outlet built in but one of the power sources was not working. I had to do some work and needed to plug my laptop into the one working plug. But I also needed my cell phone and wanted to keep it charged. I had to unplug the lamp to use the power supply. There is another plug on the nightstand but that would have meant leaving the phone on the other side of the room and I needed the phone while I was working. But because I had to unplug the lamp, I had to work in the dark (it was evening). I can't remember the last time I was in a hotel room that didn't have USB ports so you could charge your phone at the desk and at the nightstand. I could have called the desk and I'm sure they would have given me another room but I was all settled in. Movies; this is the first time I have been in a hotel of this caliber where you had to pay for movies. Certainly I have been in other hotels where you pay for "some" movies, but not all. Usually there is free Showtime or HBO. No, I didn't travel to watch a movie, but sometimes it's nice when winding down in the evening or to have on in the background when working. They did offer some recent movies and even some that I think are still in theaters. Of course I would expect to pay; but most other top named hotels I would be able to watch movies for free. They do provide the opportunity to log into your Netflix and/or Amazon account.

    The Hoxton

    The Hoxton

    4.2
    (204 reviews)
    $$

    Traveling can be challenging, no matter how you go about it…read more If you're driving, chances are you're stuck in traffic, dodging impatient drivers under the unforgiving sun for hours. If you're flying, you're navigating long TSA lines, hauling luggage through terminals, and feeling like a package on a conveyor belt. By the time you arrive at your destination, the last thing you want is to sit around, waiting for your hotel room to be ready. What's worse is the industry-wide norm: early check-out (as early as 10am) and late check-in (sometimes not until 4 or 5pm). That's a six-hour window where you're essentially in limbo--and honestly, it doesn't take that long to turn a room around. But then you come across a place like The Hoxton--a brand that just gets it. From the start, I noticed something different: standard check-in at 2pm and check-out at 12pm. That's only a two-hour room turnaround, and honestly, that small detail made a big impact on my stay. It showed that they respect travelers' time and understand how exhausting the journey can be. The early check-in wasn't the only win. The Hoxton's hospitality extends beyond logistics--it's in the welcoming atmosphere, the effortless design, and the subtle feeling that everything is being handled without you needing to ask. When a hotel pays attention to the small details, like realistic check-in and check-out times, it sets the tone for the entire stay. It's the kind of thoughtfulness that keeps you coming back--and recommending it to friends. The hardwood floors and minimalist decor were a breath of fresh air--literally. As someone with allergies, I was relieved to walk into a space that felt clean, airy, and well-maintained. No musty old carpet, no suspicious stains, and no wondering if your socks would survive a stroll across the room. Just a bright, well-designed room that felt intentionally simple and refreshingly comfortable. The rooftop pool and bar were definite highlights. Whether you're in the mood to lounge by the water or enjoy a romantic sunset moment, it's a beautiful spot to unwind and take in the views. That said, be ready to pay for it--two drinks ran us about $50, which feels steep, even with the ambiance factored in. The hotel also features an on-site café and diner, which makes grabbing a quick bite or coffee super convenient. But, like most hotel dining, you're paying for proximity and ease--so expect slightly higher pricing than outside spots. Situated in South Park on the edge of DTLA, the location feels both quiet and accessible. It's not in the middle of the action, but the corner is bright and safe, and you're directly across from The Proper Hotel. A short Uber ride puts you close to a wide variety of restaurants, nightlife, and city attractions--making it a great launching point for exploring Los Angeles without the chaos of staying right in the center.

    My experience with The Hoxton Hotel was defined by 2 main things:…read more1. Beautiful Historical art deco hotel with super friendly and helpful staff 2. Very limited (safe) parking options as well as nighttime noise problems. The Good: Love this style and vibe of this boutique hotel. In the rooms, there are many cute little features that add charm -- see photos of vent and light switch and retro decor. I did not get to try the restaurants but they look gorgeous especially the rooftop one. I peeked at the pool area near the restaurant; You can get a fantastic view of the city from there. The spaces are all kept quite clean and tidy. My room was small-moderate Queen size. You go through the door and the entryway is also your bathroom and though I admire how clever they work with the space, some area could have been improved. For instance, the water closet had more space than it needed. I really like the closed-door shower area though. Garbage bins were a bit hard to find (one in the WC and the other at the far end corner of the room by the bed). Then the TV is kind of awkwardly placed all the way near the window. Nowhere near center to the bed. I was drawn to this hotel for the perk of it being very dog friendly (and it is!). They provide dog treats, beds and bowls. The only issue I found was lack of potty space for dogs. I understand given the location on the streets but perhaps a faux grass spot can be made around a corner in the alley, near the restaurant could be made. OR a small patch of grass space created on the rooftop area! Then it would REALLY be dog-friendly. The Bad: Valet is $66 per night. PER NIGHT. And good luck parking on any of the lots nearby on the street (not associated with the hotel). There's a HIGH CHANCE your car will be smashed and vandalized. I initially tried the lot across the street and when we got back from dinner to park, these poor guys' car window was smashed and they said several other cars were smashed too. The lots claim they're surveilled 24hr, but that's a lie. Unless there's a 24/7 lot attendant, I would NOT trust these streets. I already paid for the whole weekend already ($52) and there's probably no chance to get a refund. So don't feed into these terrible lots. Risk of vandalism is high. Noise: I had requested ahead of time and upon arrival to hopefully be roomed in a quieter part of the hotel. But I've come to find out, this area is NOT good if you want peace and quiet. If you want nightlife sounds while you're out on the town AND when you get to your room, then sure, this is your place. I stayed on the 10th floor and starting at 10pm until 2:15AM, There was an incessant deep rumbling sound, as if someone's Escalade was parked outside the building blasting bass music. I guess it was a club down the street somewhere. If you're someone who can't sleep through this constant rumbling like me, then this will NOT be a nice evening experience. Fortunately, staff was incredible kind enough to help me change to a quieter room (shoutout to Kevian (?sp)) at 1:30 AM. The space usage and orientation of the larger rooms was better and I had no further issues. Yes, you can still hear the city din in the background but no longer the "pounding-headache" rumble from before. For some reason, it was so much more noticeable at the top-most floor. All in all, I really loved my experience here at the Hoxton and my fur baby boys also had a great time too. I would LOVE to return and want to give a 5 stars, but the 2 main issues (parking and noise) above really kept it from being a seamless experience for me. Well, it's LA... :/

    The Prospect Hollywood

    The Prospect Hollywood

    4.7
    (81 reviews)
    $$

    We loved our stay here! The service was so warm and friendly, we felt almost like we were staying…read morewith friends. The ambiance was spectacular. Old school Hollywood vibes with all the modern conveniences. Great location for freeway access, Hollywood Bowl and restaurants. The bed was soooo comfy, we slept better than we do at home! Check-in and Check-out were both seemless. This was one of our best hotel experiences here in the states and overseas.

    5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

    DoubleTree by Hilton Hotel Los Angeles Downtown

    DoubleTree by Hilton Hotel Los Angeles Downtown

    2.9
    (682 reviews)
    $$

    DoubleTree is in Little Tokyo and is in a good location to be walking distance from Downtown LA and…read moreLittle Tokyo. I stayed there for a conference. The guest rooms were clean and okay. The elevator banks work okay, although for one of them the buttons wouldn't light up when you pressed them so it's a coinflip whether they worked or not. Attending for a conference the conference rooms seemed well equipped and the staff responsive to needs. I only ate the food a couple meals including a 15 table gala, which the chicken was pretty good. Spending a lot of time on the banquets level (where the meeting rooms were at), the rooms were good sized, could accommodate large groups and there didn't seem to be AV problems. I didn't use too many of the amenities but I would check out the Japanese Garden on the GL floor if it's not already booked out for a private event. I was there for a conference and did some work and the wifi worked well, hotel wifi isn't always great.

    I have a fondness for the Doubletree brand, and yes it is because of the cookie. I just love it…read more The cookie feels like home. However, the cookie does not make up for a surprisingly rundown facility. For the $49 nightly parking fee, we are given a light stream of murky water guarding the entrance to the elevators that I had to lift my luggage and tap dance over without slipping. The lobby is dark. The staff were consistently friendly and helpful, however the parking ticket had to be validated every time you exited, meaning you had to visit the front desk every time you parked. The room was a decent size, except for the bathroom, which could not have been smaller, like the door opens right to the toilet bowl. Two people will not fit in this bathroom. The condition all over the room was poor. Gritty carpets. Chips in the painted furniture. Crud buildup in the corners, around sinks and fixtures. Dented light shades. No sheer curtain, so it's either blackout or bright daylight. The worst part was the lightbulbs themselves, which are the cheap, harsh UV lighting that makes the room look even dingier than I described. For those given the option to pay for the garden view, don't bother. I went to the garden and it was in rough shape. There was no one there and the restaurant spaces around it were shuttered. Highlights include the mattress itself and the view. I was looking east, so away from the downtown skyline, but it was still beautiful to have the view at night. The Doubletree is one of the least expensive options in LA proper, with reason. If you go in clear-eyed, it might still be okay since the location is great if you plan to enjoy the Downtown/Little Tokyo/Arts District area. I hope this hotel gets the facelift that it needs, though that will likely drive up the rates, so that's your trade-off. Enjoy the cookie.

    El Royale Hotel Studio City

    El Royale Hotel Studio City

    4.4
    (372 reviews)
    $

    Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

    This was hands down one of the best if not the best experience I've had with a hospitality service…read more The room itself was immaculately clean and perfectly located in the center of all of the action in studio city. Minutes from Universal Studios and surrounded by shops and bars. Our room included car port parking which was a great surprise and we took full advantage! We always felt safe and taken care of. The staff was incredibly welcoming and friendly and even gave us a parting gift for the road. If I'm ever staying in the area again, this will be where I stay!

    JW Marriott Los Angeles L.A. LIVE

    JW Marriott Los Angeles L.A. LIVE

    3.8
    (1k reviews)
    $$$

    I stayed here recently for a work event, so I did not pay attention to the price of the hotel room…read more But the room was spacious with a comfortable bed. The shower water pressure was strong and liquid body wash/shampoo/conditioner was available. I am a Bonvoy member and got free access to an amazing breakfast buffet. I was in too much of rush to order individual items off the menu, but the premade items were delicious. I took a video of all the food items, but it looks like there is a time limit of 30 seconds for video uploads. That just tells you how many buffet items there were, since it took me more than 30 seconds to record everything!

    Absolutely loved our day at the JW Marriott rooftop pool thanks to Resort Pass!…read more Check-in was easy but take note: you must check in at the hotel lobby first to get your key card for pool access. Once there, our cabana was perfectly set up with a personalized name stand--a great touch. The cabana was spacious with comfy seating, a mini fridge (stocked with 3 waters, 3 sodas, and a complimentary fruit platter), plus fresh towels, lounge chairs, and sunscreen available for everyone at the pool's front desk. A couple of logistics to know: parking is valet only at the hotel and it was $65, so I recommend finding a smaller, more affordable lot in the surrounding area if you want to save some money. Staff was so friendly and attentive the whole day. There's a QR code you can use to order food and drinks right to your cabana, which was super convenient. It was a hot day and a really nice gentleman kept stopping by to offer extra ice--such a thoughtful detail. Bathrooms are just outside the glass pool enclosure (key card needed for re-entry), but they're large, spotless, and even have showers. The pool itself is big with a separate jacuzzi and you get stellar views of the LA Live area from the rooftop. Watching the sunset from up there was the perfect way to close out our day. We're officially hooked on using JW for our pool days and will definitely be back!

    kodō hotel

    kodō hotel

    4.5
    (8 reviews)

    Really unique hotel. Very responsive staff via text and phone call. I love the aesthetic…read more The vanilla late and the matcha the barista made us during our arrival / check in were incredibly good. That vanilla latte was exploding with flavor, haven't had one that good in years. I am very satisfied with everything. The location, the room design itself and the overall value was incredible. Love this place and hopeful I get to try the restaurant later today if time permits.

    Really 4.5 but rounding it up to five stars. The lowest rating on here is currently at two stars…read moreis not wrong. There are issues. For example, one of the light fixtures in my room didn't work. I also had issues connecting to the Bluetooth speaker as one disgruntled reviewer mentioned, but no problem. I just was able to play music through the TV which I don't know why that reviewer didn't think to do that. Also I was fine just playing music on my iPad. The room in terms of design did not disappoint. I booked this place as a staycation option to get work done and with the minimalistic aesthetic and minimal distractions I was able to accomplish what I sought out . Overall, the mini perks like the free waters, which were brands that I normally purchase as well as the welcome drink helped to make up for the minor issues with the room. It's a boutique hotel . I think if I did paid more, I would be more upset and also expect more but given this price point, during low season it's a fair price . Michael, who was working the reception desk and Café was also very friendly and welcoming, and answered my questions to the best of his ability . Overall, the people that work here are really lovely, especially Kofi and Felix , great job hiring managers! I would book again without hesitation for the right price .

    Home2 Suites by Hilton Los Angeles Montebello

    Home2 Suites by Hilton Los Angeles Montebello

    4.1
    (190 reviews)
    $$

    We stayed here for 60 days while our t house was getting repaired. It was great the staff is…read moreamazing. We stayed on the 7th floor and had a great view of the golf course and even Downyown L.A. the housekeeper Silvia was great she paid attention to every detail and even tucked in my daughter's dolls. The dog park area was nice with plenty of poop bags unfortunately not everyone picks up their dogs mess. If you walk up the hill there is a great grass area for your kids and dog to run. Breakfast has lots of options. Unfortunately no bar but they will take you up the hill to the other Hilton in a golf cart if you want dinner or drinks.

    My family and I stayed at Home2 Suites by Hilton LA Montebello for 3 days while we were visiting…read moreSoCal. Our stay landed us on the 6th floor with quite a view. Our room faced the rear of the hotel overlooking the golf course and consisted of the beautiful lake. The room was spacious and clean, and fully equipped with things that make you feel like you're at home: plates, cups, bowls, utensils, + a full sized fridge. Bonus points because complimentary breakfast is offered daily. Hours of operation M-Fri are from 6am-9am. Weekend hours are from 7am-10am. This is absolutely THE BEST complimentary breakfast spread I have ever had the pleasure of taking part in. Granted, most places I've stayed @ doesn't offer this. Here you will find a waffle station with all of the toppings you could imagine, eggs, ham, sausage patties, assortment of cereals, yogurt, fruit cups, and fresh fruit. While I am not sure how great the options are for a vegetarian standpoint but I did notice meatless patties. My complaints: 1)The lighting within the room are positioned horribly. Whether you decide to use the restroom light or the ones located in the dining|kitchen area as a nightlight, they are both extremely bright making it difficult to sleep. My toddler and I struggled to sleep soundly due to us being sensitive sleepers. 2)Someone triggered the fire alarm during our stay. Walking down 6 flights of stairs with a toddler is already tough but adding in groups and groups of other patrons caused for more traffic than I was ready for. Once we made it back to the lobby we were told it was a false alarm. **insert EYE ROLLS emoji** 4 stars overall. Our stay was comfortable and parking was never an issue. Home2 Suites by Hilton LA Montebello comes recommended. I'd stay here again but would probably bring eye masks for myself and my toddler.

    CitizenM - hotels - Updated July 2026

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