One does not book a CitizenM hotel (or Moxy, for that matter) for extravagance or luxury. You're booking the "oons-oons-oons" vibe, complete with neon and crisp white surfaces and teeny tiny spaces. We knew that going in, having stayed a week (a WEEK, y'all!) at the CitizenM in Rome. My master plan here was to book this hotel for the night we returned to the U.S. to give us a place to crash before grabbing the Surfliner out of Union Station back home to San Diego. Because in my head, it was only a mile away. We can walk a mile, no sweat. It'll be easy! And it'll save us money on an Uber! Y'all. I failed to see where this hotel is actually situated. Not that it's not safe, but once our Uber from LAX dropped us off, I did *not* want to leave the property that night. And neither of us wanted to wander the streets the next morning looking for breakfast, so we got to sample the hotel's breaksfast buffet. But I'm getting ahead of myself. As I mentioned, I'm sure the location is fine, but we saw some things that made my urban-dwelling eyes squinch, and my led my husband to comment about not wandering off-property. That was fine. Check-in was the same as the last CitizenM we'd stayed at: there's a table of self-check kiosks where you follow the prompts, enter your preferences and get a key. We requested a high floor with a view, and we got that. The thing that seems to take some people by surprise with this chain: every room is exactly the same. There's no requesting an upgrade, there are no suites. It's spare and basic, though they do "oons-oons-oons" it up with the iPad controls and the neon lights. You thought I was kidding, didn't you? The rooms are small, smaller even than a regular Moxy, so if you're looking for space to stretch out, you'll want to go elsewhere. This room's layout was different, in that the bed was at one end of the room, so the person sleeping closest to the window (me, it turned out) had to crawl in first, and had to crawl over the other person if they needed to shee-shee in the middle of the night. The bathroom was also smaller, with a separate - but not quite private - space dedicated to the shower and toilet, and the sink and mirror outside of that space, in what you'd call the living area. A tiny desk, a small closet, an even tinier bench and a compact counter took up the rest of the space. The bed was everything I'd wanted and hoped it'd be. There's just something magical about European mattresses, I'm convinced they're the superior build and now dream about getting one of my very own. They feature true "don't move when your partner moves" technology, which is super important to me because my husband doesn't roll over, so much as pop-and-lock his way from his left side to his right, several times during the night. I love that the European mattresses save me from that performance, and was so happy to see that the CitizenM features that same mattress type. We were only there a night, and not even a full night, at that. We checked in late, got up early-ish to eat breakfast, came back to pack up what little we'd removed from our luggage and headed out to complete our trip home. The breakfast buffet was fairly basic, but we'd skipped dinner the night before so it was tasty enough for us. We ate our fill of bagels and almost-too-dry eggs, limp bacon, pastries and yogurt. I do have to shout out the girl working the buffet that morning though; she made one of the best iced lattes I've ever had, and this is coming from a girl who'd just spent almost two weeks in Italy! It was so good I asked for a second, which I never do and of course I was jittery for hours on end after that. The lobby is comfortable and the staff is friendly. We were able to hang out for a few while we waited for our Uber to pick us up to make the mile-long trek ("we will *not* be walking to Union Station" said the pop-and-locker) to the train station. read more

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The staff was wonderful from check-in to the bar. Top tier hospitality. Our bartender gave us an excellent rundown of the area with great suggestions on where to eat, see, and explore. The rooms are small... think cruise ship cabin-ish, but they utilize the space for a tiny room. This place is ultra-techy (ipad controls everything from the black out shades, to the a/c to the tv) trendy and artsy. It is a vibe. As a mom, this place is not kid friendly (no pool, park, and there's a porn Art statue...). The bed is huge. You can sleep, perpendicular or parallel, dealers choice. Cleanliness wise, I love the no carpet floors in the room. You get to pick your view... was told Spring Street was the best view. But I mean, you're picking one building view over the other. Idk, I picked the courtyard view and it's a view of a nicely painted A/C system. Bless their heart. There's a very small fridge, no microwave in the room. Very eco conscious here (no plastic). They offer glass water jugs at the bar and give you glass water bottles in your room so you're able to fill them up at the bar with filtered water. There's a small gym on the 10th floor with a terrace. The location is excellent walking to Little Tokyo, Grand Central Market, the delicious Maccheroni Republic and other DTLA attractions. Just be aware that it's only a couple blocks from Skid Row, so there's a large unhoused population nearby. The hotel, as do many businesses around the area, has security. Speaking of security, you need your key to operate the elevator. There's no parking at the hotel. Plenty of garage parking around. We parked at 213 S. Spring St. (literally says in huge numbers, 213). It's covered parking, has security, overnight parking (thinks it's $20) and all day parking is $12 for the day. No in and out privileges. If you don't want to walk, the bus is right there, there's scooters, etc. For a major city, the rooms are surprisingly quiet. read more

If you're looking for a traditional hotel, this may not be what you expect, but I encourage you to step outside your comfort zone and give it a try. I usually prefer familiar, traditional hotels, yet I genuinely enjoyed my stay here. The hotel is colorful, artistic, and full of personality. From the moment we arrived, Max greeted us with a warm smile, and every staff member we encountered throughout our stay was kind, welcoming, and professional. One moment that really stood out happened at the front desk. I watched an employee patiently and respectfully help a young adult checking in. As a parent, it meant a lot to see someone treated with such kindness and encouragement. I wish I remembered that employee's name because they truly deserve recognition. Our room was ready when we arrived, and check-in was smooth. After a full day of sightseeing, we returned to discover a bathroom issue. The front desk addressed it immediately, and the problem was resolved quickly and professionally. We were exhausted, so their prompt response was greatly appreciated. The breakfast was one of the best hotel breakfasts we've ever had. Everything tasted homemade, was fresh and warm, and the coffee was excellent. The dining area is beautiful and inviting, making it a wonderful place to start the day. If your budget allows, I highly recommend adding breakfast to your stay. The room is compact, and your first thought may be, "Wow, this is small!" However, it was exactly what we needed a comfortable place to shower, sleep, and recharge between days of exploring the city. The bed was comfortable, the shower was surprisingly spacious, and I appreciated that the bathroom offered more privacy than just a curtain. The sink area is small but thoughtfully designed with enough space for essentials, luggage, and hanging clothes. The room lights (options to change colors), tv, etc are controlled by an iPad. Easy to maneuver. Our king bed was comfortable, we changed the pillows to sleep with our heads to the window in order to move in and off the bed without waking each other. Fridge is able to hold two bottle waters. There was a safe under the bed. One feature we especially appreciated was having a private bathroom. While researching hotels in the area, we found many with shared bathrooms, so having our own was a major plus. This hotel is best suited for solo travelers or couples/friend/family planning to spend most of their time exploring rather than relaxing in the room. If you're traveling with a larger family or group, you may want something more spacious. We didn't have a car, so I can't comment on parking, but the location was fantastic. Public transportation was within easy walking distance, and my son and I were able to explore Little Tokyo, the Arts District, and many nearby attractions with ease. The neighborhood also had great dining options. We found a restaurant across the street serving delicious vegetarian tacos for me and a Philly cheesesteak for my son. We enjoyed it so much that we went back the next night. Overall, I would happily stay here again and would recommend it to friends and family. The artistic style may not be for everyone, but if you're open to something different, you'll find a welcoming hotel with outstanding staff, a great location, excellent breakfast, and plenty of character. read more

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Partner and I decided to book a staycation since our good friends were getting married, and the venue was in Little Tokyo. I loved the décor, very modern and stylish. The customer service was also excellent, though it's a bit self-serve since you check yourself in, but there's staff available to help if needed. They have an on-site restaurant and bar, plus a really cool hangout area. The atmosphere is very trendy, and the rooms are small but efficiently designed to make good use of space. I'd definitely come back and recommend this place for a fun, stylish staycation! read more

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I'd stay here again. It's definitely quirky, rooms felt like a cruise ship bedroom. Very compact, most space is well-planned and used well. Doors had some kind of seal on them that really helped with noise, I was impressed. Staff were extremely friendly. Sadly, the food menu is invaded with soap-cilantro and doesn't actually run 24 hours as claimed. The covers didn't stay tucked in with how the bed is constructed, which was a bit annoying. I wish the rooms had more hooks since there's very little storage space. And the shampoo is awful. But very affordable, trendy and decent amenities for the price. Great location. read more

citizenM Los Angeles Downtown - Typical room - Hotels Near Me - Los Angeles, California

This was my first stay at a citizenM hotel, and I was pleasantly surprised. I believe citizenM hotels worldwide are almost identical; their rooms are modular and pre-fabricated, facilitating construction. The first hotel opened in 2008; the brand was swallowed by the Marriott Bonvoy conglomerate in 2025. CitizenM's are branded as "Select" hotels by Marriott, with more limited services and amenities vs. their "Premium" and "Luxury" branded hotels. Courtyard, AC and Aloft are other "Select" brands. LA's branch opened in 2021 in a rather gritty part of DTLA. CitizenM's are all tech-forward. Unlike the AC brand's polar-opposite minimalistic design, citizenM's lobbies all look like living rooms with a variety of seating types and areas, lots of modern "art" on the walls, tons of dust-catching tchotchkes on shelves. Perfect for lounging, working, eating, socializing. There is always a bar/dining venue/snack shop called canteenM that's open 24 hours. They serve a breakfast buffet here (with a charge). There are meeting rooms (societyM) and some locations have a rooftop bar (CloudM), but LA only has a small terrace off the fitness centre. I liked how the 5 meeting rooms were individually designed with different light fixtures, tables, seating and decor. I took the Metro here; there are a couple of stops about 2 blocks away. I believe there are parking garages nearby, but there is no valet. Check in is via kiosks that scan your ID and credit card and activate your room key. There is an "ambassador" there to assist if needed. Note that check-in is at 2 pm. I tried to check-in early, but the ambassador first had to see if this was possible and then did some special computer maneuvers so that I could. I believe I was able to check in early because of room availability and possibly my mid-level Marriott Bonvoy status and the fact my reservation was prepaid. If not available, they can store your luggage. I knew beforehand that the rooms are petite, almost pod-like. They are smaller than a cruise ship cabin, but boy are they well-designed and tech-forward! The room is the width of the king bed, which has 2 drawers underneath--one for storage and one holds the safe. Note the bed is square, so you can sleep either parallel to or perpendicular to the window; the latter is recommended if there are 2 occupants so you don't have to climb over each other. There's a small desk, a bench and a fixture that houses the sink, trash bins, some shelving and even a small fridge! Opposite is the clouded-glass enclosed toilet and shower (with 2 heads, shampoo/body wash for AM and PM, conditioner). An iPad docked by the bed controls EVERYTHING in the room, included different coloured lighting in the shower. For such a small space there are quite a few light fixtures. There's a small open closet and a full-length mirror. The TV is mounted above the bed. There's also a small shelf with a few small books held upright by a faux Jeff Koons Balloon Dog piece. Note there are no washcloths or cups. The hotel tries to avoid plastic; the iPad advises you to get glasses and refillable bottles of water at the canteen. Ice can be supplied here as well. I found the room surprisingly quiet. I was expecting more noise from outside and well as from the hallway. There are no irons in the room, but there are special ironing rooms on the even-numbered floors. The decent fitness centre is on the 10th floor along with the aforementioned terrace. Of special note is the carpeting in the hallways. It shows aerial views of various (labeled) LA landmarks. Wow! I took a peek at the canteen menu. It's fairly limited after breakfast, so I went to the famous Grand Central Market around the corner. I also liked DTLA Cheese Superette near the Market, and Le Draq across the street from citizen. The breakfast buffet looked decent, with hot and cold items (including smoked salmon), and the breads were from Larder Baking Company, owned by famed chef Suzanne Goin and business partner Caroline Styne. Overall a very nice and surprisingly impressive and pleasant stay! I much prefer this brand over AC! read more

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Amazing hotel with a modern feel. Very new property built in 2025. Located on the safer side of DTLA, it is minutes walk to city center. Rooms are good condition. More importantly, safety is decent from the elevators with room ID access, and security guards outside hotel property. read more

I forgot to book a hotel for an overnight and Citzen M was affordable and available. Well.... The place has a great vibe. Check in was a breeze and the staff was super helpful. I had head the rooms are micro small (and they are) but the thoughtfulness they put into the rooms made it welcoming and relaxing. The king sized bed was a delight. One thing... they need an electric socket on the "window" side of the bed. The bar stays open til 1am and they serve food til midnight. We got bq k from a show and had the pot stickers (good) but we're pretty spendy for five. The truffle fries were great. The aioli was also good. They have hot tea that was delicious. All in all this was a good place to stay and will certainly book here again. read more

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This hotel was perfect for a work trip , the room is small but functional.the breakfast is superb and the staff too. I really recommend this to anyone that will like to stay in DTLA close to the financial district. They don't have parking on site and your credit card need to match the reservation but every else is nice, they even have a game that you can play with the changing light on the bathroom! There pillows and blankets are amazing you melt on them! Do not skip this hotel in DTLA on your next visit ! Shootouts to Jay is n the front desk read more

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This is my first time staying at this property and I have to say, I really enjoyed this place. It is sort of a cross between a hotel and a hostel. Rooms are very small but extremely well laid out. Bed was nice and firm, water pressure was good, room was very clean. Breakfast was good, I particularly appreciated the roasted cherry tomatoes, served along side the roasted potatoes and scrambled eggs and bacon. So many breakfast buffets are heavy on the meat and no vegetables (I'm looking at you, Residence Inn). Another thing that was new to me was the ironing station in a separate room on my floor. Rather than having irons or steamers in the room, there is a common area on some floors with an ironing board and a commercial-ish grade steam iron. I had a lot of wrinkled clothes and found this iron worked much better than the kind I usually find in hotel rooms at other hotels. Staff were super friendly and helpful. Special shout out to Brandon for helping me stow my suitcase. Will definitely be back. read more

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Still my go to hotel for Downtown LA. Not in the middle of action, but tucked away a nice distance when you want to unwind. Bus & Metro rail stations are a short distance away. Block & a half away from Grand Central Market. And a short bus ride to Crypto Arenas. There are some "interesting" sights & activity. But it's LA, that's any and everywhere. I wholeheartedly recommend & will be back. read more

citizenM Los Angeles Downtown - Lobby - Hotels Near Me - Los Angeles, California

Small rooms, not much walkable in the surrounding area, subpar customer service (you have to check yourself in) and most importantly, NO COMPLEMENTARY PARKING. At the time of my stay, the page on Marriott for this site states "Parking" and then under it, "Additional Parking Information, Broadway Spring Center." The parking is nuts - $39/day and no in and out privileges. But there is some kind of sculpture in the lobby that says PORN, so that alone is worth 1 star instead of 0. read more

After I semi snuck into the Hellman building downtown, the first high rise in LA built in 1903, I wandered into this hotel, bar restaurant explosion of modern wonderment with each area unique unto itself called CitizenM Los Angeles Downtown. From restored 1903 to this explosion of color, art, whimsy with a great bar and fascinating alcoves each with its own mood and a cathedral ceiling that makes things spacious yet oddly intimate at the same time. I grabbed a cocktail and soaked in this joint wondering how long the old bones in the chair had been sitting doing the same. Everywhere one feasts your eyes there is something extraordinary to see. I hope to check out a room next time. read more

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I absolutely loved this location. I went for a Work related event, but I would definitely stay here again. Yes, the rooms are small, but they're very cute and comfortable, the only drawback is the hotel has no actual parking, there is parking across the street that you must pay, but it's small, so you might or might not get a parking spot. The check was easy to do you do it yourself, but there's someone always there in case you can't over. I had breakfast there for only $20 and it's a buffet, so a very good price for what you get. I would definitely stay again. read more

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My husband and I stayed a few weeks ago. The room we stayed in was tiny, seemingly like a room one would get on a cruise ship. It was very efficient, very clean. The entire public area was also very clean. We bought breakfast one morning. Everything was fresh and delicious. I prefer a larger room, but other than that, this place was perfect. Located in DTLA, parking was conveniently located nearby. The parking place we chose was across the street, where a row of parking was reserved for valet-type service for a local restaurant?motel? Either way, there was plenty of parking and had some spaces in the shade. Because we were in DTLA, we were able to walk everywhere we wanted to go. I would definitely recommend this place. If I would be on a solo trip, this would be my go-to place. read more

Great location within walking distance to restaurants and Grand Central Market. You have to appreciate the digitally enabled experience, from kiosk checkin to the iPad controlled room. The room size is perfect for me when I'm traveling alone. I've stayed in this location a few times and each time has been consistent, in terms of service and room cleanliness. read more

citizenM Los Angeles Downtown - Hotels Near Me - Los Angeles, California

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One star off because this hotel has NO PARKING but we found a garage a couple blocks away. Really inconvenient when you have a bunch of bags to carry. Now the good, service was awesome and it's like staying in an art gallery, so much to see! It does have a younger clientele but it was still quiet and peaceful. The rooms are like cruise ship cabins, but very fun, clean, and tech forward. The bed was so comfortable with a nice down duvet. Breakfast was good and the bar was also nice. We will definitely stay here again! read more

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Do not stay here. The AC went out in the building and they did not inform anyone. When I tried to cancel my reservation and get a refund, the front desk person said that they can do that no problem and processed it but when I tried to follow up because I never got my money they had no record of the cancellation. I tried to call the hotel but they have an AI that is not helpful and there is no way to get connected with the front desk. Marriott said if they don't have a written notice of cancellation from the hotel they can't do anything read more

This was actually our second time staying at CitizenM and we had a great experience again. CitizenM is an affordable option and is even more reasonably priced than most AirBnBs in LA with a good location and without the extra fees. The rooms are kind of small, but I don't mind it as the bed is comfy and very clean and the room has great blackout curtains. Every employee I've spoken to has been so very nice. The branding is a little funny because the constant "welcome home, citizen" messaging feels very teenage dystopian novel but it gives me a laugh. They decorated our room on the top floor for us and gave us a complimentary bottle of wine and brownies for our anniversary on top of preparing a cute card, which I didn't expect but really appreciated. We grabbed drinks in the lobby and chatted with the bartender Beba, who was cheerful and funny and had really positive things to say about working at CitizenM, and I always appreciate hearing about a company that treats its employees well. read more

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I stayed for two nights at Citizens DTLA in downtown LA, near Little Tokyo and had a pretty solid experience. The location is prime, right on the corner of South Spring Street, with a parking garage next door and an open lot across the street, though there's no on-site parking. There are a few free spots in front, but parking is definitely a bit of a hassle, so keep that in mind. As soon as you walk in, the vibes are vibing. Don't expect a typical hotel. Expect to feel like you're walking into someone's funky living room filled with art and good energy. The check-in process is pretty cool too. No traditional desk here! You check in at a table with a row of iPads. You scan your ID, select your room preferences (courtyard view or street view, low or high floor), and you make your own key card. It's pretty self-explanatory, but there's an employee around to help if needed. Doors lock around 9pm which I thought was pretty easy so you gonna need to buzz to get into the spot on your first night. The hotel has a nice bar that was poppin both nights I was there, and the vibe overall is great if you're looking to work or just chill. There are a ton of spots to plug in your laptop. There were booths, open seating, and private chairs so it's perfect for remote work or a quick group meeting. The elevators are quick, and with only 10 floors, it doesn't take long to get to your room. My room was on the smaller side, which could feel a bit cramped, but it's equipped with all the smart tech you could want. The iPad in the room controls everything from lighting, TV, blinds and you can even adjust the mood with different lighting options (dimmed lights, bright lights, different colors etc). The bed was an XL King, and I slept perfectly. The bathroom is pretty compact, with a handheld shower and waterfall option. It's just big enough for one person (maybe two if you're cozy), but the shower is nice, and the sink has filtered water so you can drink straight from it. A few things to note: there's no iron in the room, but there are community irons on four floors. There's also a tiny gym on the top floor, which has a few dumbbells and a couple of treadmills, so not a lot of options for a full workout. The lack of parking definitely costs it a star, but overall, the hotel is clean, well-maintained, and has everything I needed for a short stay. I'd definitely come back, especially as a solo traveler or with a partner. I wouldn't stay for more than a couple of nights since the rooms are small, but for a quick getaway in downtown LA, it's a great spot! read more

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No complaints about our stay. The staff was very professional and accommodating. I loved the vibe and ambiance just walking in! The room was literally just for sleeping, not much room per se but the view was amazing and our bed was very comfortable. Definitely a place we would come back to! read more

citizenM Los Angeles Downtown - Hotels Near Me - Los Angeles, California

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I have traveled all over the world and stayed in many hotels. Without exception CitizenM rates as one of the worst hotels I have stayed in. I called Marriott to book a room in Seattle prior to our cruise. They were sold out with the exception of CitizenM. Not knowing anything about this property, but knowing it was a Marriott, I booked the room. Upon arrival you talk to no one. You check in on an iPad. You self magnetize your key cards and head to your room. When you open the door you are confronted with a120 square foot room. It is so tiny that the king size bed is pushed up against the far and front walls. Who ever sleeps on the inside must climb over the other to get out. No other option. The bathroom is so small you can barely turn around. The room was cold so my wife and I looked for the thermostat, which doesn't exist. There is an iPad in the room that controls the temperature, tv and blinds. No one told us that. We just stumbled upon that. Perhaps for a single person the room would be adequate. However, I was traveling with my wife and this room was far from adequate. I did a search after( should have done it prior to booking) and learned that the "room will not suit certain travelers, especially seniors." Well we happen to be seniors and had the misfortune of starting our 2 week vacation with a big negative experience. read more

Ok I called and was a bit well why is there no Vallet. But the garage next store was fine and when I walked in I knew it was 2025 not 1995. Tech beyond believe but the greeter couldn't do enough. The rooms is like your on a cruise ship but clean and techy beyond believe. Open your minds and come. Abby such an amazing person greeted me and served my favorite drink and recommended the food for my pallet. I looked around and said yes this is where hotels are going! Booked the next two weeks. Come and experience and you shall see! read more

Nice staff very nice lobby but the rooms are tiny the hotel offers no parking and it's in a horrible part of downtown LA

I was at the Bar. Great experience. I really like the atmosphere of the hotel bar. Note to self and everyone else. Do not order the mixed pretty drinks on the menu they are premixed.remixed and I like a heavy pour!!! read more

Well, this was a new experience. I've never stayed at a hotel like CitizenM before, and I genuinely liked it. I was in LA for the J-Hope of BTS concert and wanted to stay some place more central because there was a day off in between two concerts. CitizenM is a somewhat affordable hotel with cozy aesthetics, intriguing concept, and has some of the more intriguing mechanics. And do all the pieces fit together? It's up to you to stay here and figure it out, I suppose! Even though you can check yourself in, there are staff that can help you out in the front/lobby. But I checked in by myself through a kiosk (scan Drivers License, choose my room, created my own keycard), then went up to my room (7th floor for me [BTS is 7]). When I first walked in, I saw one of the smallest hotel rooms ever. But honestly, it's perfect for a solo traveler like myself. Everything is controlled by an iPad in the room or through the app which you can download on your phone. I don't know if it's normal for the evening-to late shift to be complacent, but service all around was just bad. Drinks came out slow, food order was forgot to put in so I got it super late, everything was too casual without any attention to customer service. With just the late/super late issue, I'd still stay at CitizenM. Next time, I'll just get a driverless Waymo to take me to a restaurant after a concert too. read more

I was pleasantly surprised by this trendy hotel that utilizes state of the art technology such as self check in kiosk where you can select your preferred room and also program your own room key. The room comes equipped with an iPad tablet which you use to power on the flat screen TV, select channels as well as activate mood lights and control the room temperature and window blinds! The rooms are tiny but are fitted with contemporary decor! There is a fitness center on the 10th floor! Only downsides here are No microwave! No swimming pool! read more

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Well thought out design in a compact but cozy room, great staff and services! Thank you, Max!

No parking. Overpriced for what you get. Rooms are tiny and badly designed. Can't even open your suitcase it's so small. Horrible experience. read more

I had the most wonderful time here! free chocolate under pillows and baby sink! I woke up in a pile of my own sweat, vision blurry, unable to feel my left leg read more

Futuristic, minimalistic, and modern updates. This place is in a great centralized downtown LA location and is a modern take for the Gen Z type. It has a vibe befitting of the modern professional on the backdrop of minimalistic spacing as you'll see in the rooms. The rooms are really tight and don't waste much space at all. There is a tablet that allows for controls of the room and you can change the colors of the uplighting which is very cool. CitizenM is priced fairly for this hotel type (updated, modern, clean, area) and I'd say of great value at this price point in this area of DTLA. read more

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My partner and I loved our stay here! So nicely situated in the historical district. We had lovely views of some historic buildings. We were located on the 6th floor. The beds are a king XL --so incredibly comfortable! Some other reviews mentioned that the location is unsafe--as a LA local I would argue that it is situated in one of the nicer areas of downtown. The hotel is across from some very expensive luxury homes/apartments. The only issue we had was the TV. I could not get the screen sharing to work, we were trying for over an hour and once we got the visuals to work, the audio wouldn't work. Also--for reference I work in IT so I assumed this wouldn't be so much of an issue for me and imagine it would be more of an issue for the average person. I like how the bar and food is 24/7 access, I do wish they had more options for my highly restrictive Candida diet but I planned ahead and brought my own snacks. For parking, they do not have there own lot. Some other reviewers recommended parking at Joes but looking at the Yelp reviews on Joes lot I was worried about issues with my car being smashed into. I parked at the 213 S Spring St Garage (formerly the LA times garage) and it was like 2 blocks down, felt very safe for overnight parking was only $12 compared to other lots priced at $30 to $40 for overnight. Overall, recommend this stay and would come back. read more

citizenM Los Angeles Downtown - Tv - Hotels Near Me - Los Angeles, California

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This was a nice place to stay in Downtown Los Angeles and not too far of a walk from Little Tokyo, which is where we spent most of our weekend. The room was small -- definitely got the Japanese hotel vibes down in that regard -- and I wouldn't recommend bringing a ton of luggage unless you want to be crawling over and around everything. But for me and my husband with just one small piece of luggage each, it worked and was cozy. We also didn't spend much time in the hotel room. It was our place to sleep and get ready every day and night, so we didn't lounge too much in it. But the iPad in the room allows you to control nearly everything: the lights (set the ones in the shower to whatever you want), window shades, temperature, etc. That was actually one of the things I didn't love though. I really can't stand businesses and places that think everyone wants everything inundated and steeped in tech. We learned the hard way that the fridge wasn't really much of a fridge and didn't seem to be for much of anything beyond sort of chilling drinks, if you have any. We put leftovers in there and I realized within the hour that it wasn't really meant to keep food, so we had to eat the leftovers so they wouldn't go bad. It didn't seem to get very cold though, so even if it was just for drink chilling, they wouldn't have been much cooler than room temp. The gym was open 24 hours and was nice but tiny. Two treadmills, a Peloton, and a small weight room. I usually went on really off times, like 11:00 pm to midnight, but even then there were still one to two other people in there. Not sure what it's like in there during peak hours. I did like the water refill station and the access to the balcony. Staff were super nice and made check-in, check-out, and bag holding very easy. The hotel was quiet, no loudmouths keeping us awake. Fair prices and worked well for our needs. I'd stay here again. read more

Cool hotel. Rooms are just the right size for two people but smaller than your typical hotel room. Room was really clean. Nice size bed unless you're over six feet tall. Check in was very easy. Bar in the lobby. Located right in downtown LA. read more

citizenM Los Angeles Downtown - Bathroom - Hotels Near Me - Los Angeles, California

Lately I've been on a hotel kick... are there reasons? Sure. Are we gonna explain them? No. And this one is great. First of all, it's the most reasonably priced hotel that isn't a bedbug circus in Downtown LA. That's pretty impressive. Second of all, it's located in a primo spot on the corner of Spring St and 4th. The check in was super easy at a kiosk though there was an employee there, we didn't need them. We got to our room and let me say - I was quite impressed. Not only was it a great use of a small space, but it was freaking cool. We had a "garden" view on the 7th floor and loved our view of the buildings and the privacy of facing a parking structure so concerns of prying eyes. The bed is huge and snugly tucked against the huge window with a mounted flat screen at the foot. Not gonna lie, sexy as hell. And SO comfortable and well dressed. Loved the iPad which allowed me to open the blinds, turn on the TV, dim the lights and even pick the color scheme of the lights in the "bathroom" The bathroom is tight. It's a little capsule with a shower and toilet in cased in frosted glass. But the shower is great and the toilet is top of the line. Th only issue some may have is that the sink with which to brush teeth and wash the face is in the room in view of the bed. But I didn't mind at all. If you want overnight parking, Joe's is on Spring and 2nd and you can purchase ahead (it was $14) that's an easy fix for anyone who knows downtown (I do lived there for 8 years) Finally I do want to address the whole "bad neighborhood" thing I keep seeing. The neighborhood is NOT bad, it's downtown LA. I would argue Spring and 4th is a nicer area that is central to some great spots like Grand Central Market, Spring Street south of the building, and plenty of other spots. It is not some crime filled area, it's a city center. Stop it. Anyway, if I ever need another night away, I know an affordable, fun, and excellent spot! read more

As a solo traveler, citizenM is my favorite hotel chain! Highly enjoyed my stay at the citizenM Los Angeles Downtown location. I experienced a fun atmosphere with great service! citizenM Los Angeles Downtown has a nice vibe as soon as you walk in and check in on your own at the kiosk with the help of their staff, who is mostly always close by. I loved the floor and view that I picked at the kiosk. The room is cute, simple, and small, but it worked for me and my traveling needs. You can control a lot of the room from the tablet, which makes for a customizable experience. With the tablet, I changed the colors according to the mood I was in, opened and closed the blinds, played music, watched TV, streamed, etc. All of the above can be controlled on the citizenM app too; that's super convenient. The staff is so nice and helpful. Several times at the bar, I ordered the signature drink called "citizen Jasmine" which tasted really good, and the food is pretty decent, especially if you don't feel like going anywhere and want to just hang out at the cool hotel. One evening, I needed to remove the wrinkles from my clothes, so I went to their "ironing room". I had to figure out how to use the iron machine, but once I did, I was able to iron quickly and return to my room. I loved the hotel, and I would go back! I had a great several-day vacation! read more

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For $200 a night I got to check myself in, check myself out, I didn't realize Marriott has hone self serve. The room was tiny, the air didn't work so I called maintenance, who showed up like 2 hours later said he fized it, but it never cooled off. It did leal water from the ceiling the rest of the night and right above one of only 2 outlets in the room and it was the one where are phones were charging. What really sucks is when I tried to reserve the room there was a problem with my card. The price was $169 but none of my cards were excepted. I checked them all they were fine so tried them card again the next day and it worked bur the price was now $203. The fridge was a drawer that held a 2 liter bottle nothing else. Has Marriott really hone downhill this far or is it just that property, because I joined Bonvoy but they had no place on the site to review or complain. Not sure I want to try another Marriott, I can't afford to flush my cash down the toilet and that's what it felt like I had done after I checked myself out. Be good to yourself, choose a different hotel. read more

Let's be honest: they claim luxury stay at an affordable price. It did not feel like a luxury stay, and here's why: The room was small, for example you can only get into the bed from one side as the other two are against the wall. The combo bathroom shower is small and affords almost no privacy. There is no parking so you have to find your own, and there's not a particularly good place to even drop off guests. I stayed one night and it was fine for that, but given the size of the room, it would've been a bit claustrophobic for a multi day stay. It reminded me of a hotel I stayed in Paris some years ago, so if you're used to compact space, this might be fine for you. read more

Artsy hotel in the heart of downtown that is DEFINITELY NOT a business hotel or for more than one person. Rooms and lobby/lounge area are/is cute, modern and high tech but the rooms are WAY TOO SMALL. It may be the smallest hotel room I have ever seen in the U.S. It doesn't seem to fit the Marriott brand which bought this chain for $355 million in 2025. They may want their money back. read more

Make sure you ask them (which is hard because the whole thing is led by self check-in and staff is distracted) to place you NOT under one of the multiple 'iron' gyms on the high floors (that I paid extra for). Otherwise you're going to hear people running and dropping weights over your head until midnight and then again at like 5am. HORRIBLE sound mitigation. Rooms are tiny which was expected, but the sound was the real issue. I didn't eat here -- just walk around the corner to Grand Central Market for great options. read more