If I could rate TD less than one star I would. The front of house staff (tellers-ASM) are great but…read moreTD as a whole and the Branch manager of this location are both atrocious. I was waiting for some sizable checks from the insurance company so that construction could continue on my residence, I had been paying the contractor out of my pocket. TD held the mortgage so I reached out to the manger ahead of time to let her know so that she could work on the process on her end as the bank needed to sign off on the checks. I stressed the importance of this as I had to pay the contractor and I was aware it was summer and vacation season for many. She assured me it would be taken care of. Well when she didn't respond to my phone calls and emails a couple of days later I called the branch and was told she went on vacation. She did so without informing her staff of anything that was going on. She did the one thing she assured me would not happen. Her staff got it taken care of after some time, I never even received an apology from her. Not that I was surprised at that she was a very judgmental woman from the beginning. When I went into speak with her the first time and told her the amount of the checks she looked at me and asked me if I burned my house down. Apparently a professional woman can't wear jeans and a T-shirt and some skulls on her day off without being judged. While this branch is awful TD as a whole is horrific. Think twice about getting your mortgage through them. They nitpicked every detail on all my bank information from the letterhead it was on to what side of the paper the account type was written on. Then about a week and a half later they get back to me telling me the names don't match. I'm sorry wouldn't the names be the first thing you checked??!!

TD Bank in Merrimack has a great staff and I am always greeted warmly when I go in to make…read moredeposits. I have been banking there for several years and am always pleased with the great level of service I receive.

Although I opened my accounts up at other NBT locations in NY and MA, I have recently ended up at…read morethe Nashua branch on a couple of occasions for transactions. Ive used a teller to handle either deposits that I did not want to put through an ATM or some other transaction like a bank check. The tellers have always been outgoing, friendly and efficient. Its worth noting that the customer service by this branch's staff is exceptional. On one notable occasion I had to get a sizable bank check and the teller was fairly new and still training. Unbeknownst to me they had given me the check without a signature on it. I left the bank and had already driven away when the bank manager called my cell to ask me to return and get the check signed. They were very apologetic and handled the situation professionally. The way in which they handled it actually left me with a positive impression that overshadowed the inconvenience of the original mistake. This location is on main street in downtown Nashua. Parking is either metered street parking or the city garage. ATM is the "enhanced" kind that does not require envelopes for deposits. If youre in the area looking at banking options, I recommend NBT. They are a little bigger than a local but smaller than the mega giants.

From the owner: NBT Bank offers personal banking, business banking and wealth management services from seven…read morestates, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine.

Today I was in need of a notary in a hurry, and I had no idea where to go. I was talking to a…read morefriend and he reminded me that I am a member of the digital federal credit union here in Nashua, New Hampshire at 379 Amherst St So I called them and made an appointment to meet with their notary. I checked in with the teller and was handed over to Sara GEIB who is a Member Service Representative. She was extremely friendly and extremely helpful. She was able to get my documents notarized and take care of all of my documenting needs. I do not understand why this branch has so many negative comments as everybody I met during the process was extremely nice.

First of all the bank evidently institute new policy that it must say for DCU mobile deposit only…read moreand because I left the for out three checks of mine were not deposited and declined causing me quite a mess when I emailed them they sent me an encrypted email back, which you don't know how to open because it doesn't tell you you need some sort of a passcode which you have no idea how to get DCU themselves couldn't even answer that question so disappointed in them. I will definitely be leaving because I can't run my business this way.

Great customer service, helpful and friendly staff. After being burned by TD Bank we've had 2…read moreyears of great service with St Marys Bank.

Been a member for a few years and every single time I go there (Hooksett road in Manchester) , the…read morecustomer service reps are happy, pleasant to work with and very helpful. Bellwether went through a major software conversion last year and it went perfectly, no ripples with lost transactions/accounts or no unscheduled downtime for the customers. a completely different experience from my old financial institution down the street

Worst Credit Union ever and I agree they have terrible customer service. I closed my account and…read morestayed with my CU in Massachusetts. BWCU refused to give me a receipt for a cash deposit I made and I had to have the Branch Manager write something out for me...ridiculous. They also keep selling my personal information to Life and Auto Insurance agencies and I am getting junk mail "for members of BWCU" a year later. I have called multiple times to get my name out of their database to no avail. Stay away from this credit union. Horrible rates, horrible service...just horrible.

This is the first time I have given five stars to any business but LFCU has provided my family with…read moreoutstanding service for more than 25 years. Although I now live in Florida, I still bank with LFCU for checking, credit cards and mortgage. My last out of the ordinary experience was getting a mortgage for a house in Florida with a builder who really wanted me to use their mortgage partners. None of these partners had the plan I wanted and all interest rates were above what LFCU offered. Jason Pelletier at Nashua and Beatrice (?) in Burbank were responsive and professional, really going the extra mile to get this loan closed on time. The online banking allows me to do all of my banking despite being 1500 miles from the nearest branch. As a heritage Lockheed person, I was a little dismayed at the name change to LOGIX, but I do understand the need and assert the changeover was virtually seamless. I also appreciate still being able to get Lockheed airplane pictures on my debit and credit card.

It's been around for 100 years now, and there's a good reason that St. Mary's Bank named Best…read moreCredit Union. The service I've received is above excellent, the people friendly and helpful. It reminds me of what good service standards used to be. Completely opposite of the terrible, fee touting banks such as Bank of America... these guys are a good old fashioned bank. They do have online services and modern conveniences, but behind it, they are here to help, not charge fees. If you're looking for a good bank to deal with, it's these guys.

Slowest service ever. 45 minute wait, and counting, just talk to someone. Three full offices and…read moreonly one person assisting people.