I stayed in St Joseph's for 9 days. The medical team overall was great…read more the nurses were helpful and compassionate. If I need hospital care in the future I would use this hospital again.

Went to the ER for follow-up on a cat bite. Every single person we encountered was polite, helpful,…read moreand extremely personable. The quality of care in this facility was top tier during our visit. They were THOROUGH, gentle, and understanding. Dr. Chung was an amazing and knowledgeable Dr. Most of all, our nurse, Ms. Ella was amazing. She was beyond compassionate, knowledgeable, and so so sweet. I have no idea what she's being paid but she needs a raise!! She would listen to every question we had and made us feel comfortable with our care. For her alone we would return to this ER debt. Additionally, the radiology technician was so so cool. Everyone was a G this place is slay!

This review is broken into two pieces, one for physicians and other for facility & "other staff" as…read morelisted. First physician 4.5/5-can't give a 5/5 due to inability to reach the physician when dealing with an elderly person who doesn't have the patience for "the portal via internet and wait for response ". The turn over of physicians seems high and they're overbooked. I will say Dr. Gallo is a great listener, takes time with patient and is very friendly-5/5 for her. Others do your research on before picking this as your primary location. As for facility overall the location is easy to get to just off 695/Joppa rd. That's where the good ends. There's maybe 4 handicap parking spots in front of the door but a hill for elderly to get up to reach the location or walk down the parking lot and then use ramp & doors aren't handicap accessible at all. Now in office the new check in is supposed to be easy with a new kiosk ! Haha doesn't work & office staff did NOTHING to offer assistance. After 5 min we went to the front desk pictured & both of the front desk staff ignored us, one had her head in her hands and after being asked if check in could be done with her she sluggishly took 1 hand and checked patient in for appt. the chairs need updating (look like they were picked up at bargain yardsale)& not clean. Overcrowded. The lab tech was nice and its convenient to get labs done there. Exam room was 2.5/5 clean and needs updating. Had 2 chairs for patients, exam table and seat for Dr with desk. Not decorated with nice decor or colors-Barr bones! Unfortunately this location is where some people must go due to insurance company/Medicare insurance. Overall I give Dr Gallo 5/5 for treatment but 3/5 for reachability (which could be front staff issues). She's a great doctor & very professional! The rest of the place gets 2/5 & I'm being generous!! I truly hope by the next visit this place is up to par and in compliance with regs for handicap friendly service.

Awful. I have been with GBMC Physicians Joppa Road for 18 years. The PA I had been seeing (which…read morewas initially because she had faster appointments than the actual physicians) and she is now leaving the practice. I was told when I called for an appt., that since the Nurse Practitioner is leaving, I have to go on a waiting list to get a new doctor as the other existing physicians "are not accepting new patients." I am not a new patient of the practice, unless these doctors started their own individual practices within the group. This is NOT a result of COVID. Getting appoints with this office is like pulling teeth. In the past before COVID.. I would get a sick appt 3 days out and would have to email my NP to set sooner. Why must we go through this? Its all about the $$$$$$. They have too many patients/not enough doctors.. so when existing patients need to see their healthcare professional, they can't get in. But yet, they are raking in the bucks! Medical practices have become a scam and a business, not about your well being. If you want a wellness visit, for blood work etc., it is four months out for an appt.. well, thats if your doctor doesn't change practices. .then you are put on reset.. and considered a "new patient" even after almost 20 years.

The office staff is friendly. I'm happy with Dr. DiPietro and sad he's retiring. We'll miss him!read more

DO NOT Use N.P. Samantha Boellner- As a 30 year Army Veteran I received better service in the…read moremilitary. She had HER STAFF violate HIPAA rules, asking me repeatedly why I was there (this is as my new patient appointment after waiting 7 months), and accusing me of "Physician Hopping" because I also have access to VA healthcare in the lobby in front of other patients. After rescheduling twice (she had to go to an Orioles baseball game & the same staff didn't set aside enough time for me) I saw a Doctor there.

Hubby had to have a minor procedure here and I had to be the designated driver. Upon arrival we…read morepared in the Iris parking garage, sometimes it can be confusing to navigate but there was plenty of spaces this day, probably due to the weather. We had to walk to the pain hospital to get to the clinic. We checked in which was pleasantly easy. I was added to the list to be updated via text message of hubby's procedure, which I appreciated. There were plenty of seats, including seats for those with thick thighs. I was updated of every step and then when he was in recovery, the nurse came and got me. I asked did they validate parking, but as a incentive they gave me a free parking pass because of the delay, which was top tier. I was advised where to go and pull up to pick up hubby once I got my car. Thankfully there was an attendant to help with getting out.

Been inpatient here, had surgery, been in ER multiple times, not until I experienced Johns Hopkins…read moredid I understand what a crap show this hospital is. seriously.

My name is Alfreda Mitchell I been a resident at Holly hills for 7 years. The staff here is amazing…read moreand they treat their residents with dignity and respect. Housekeeping does a amazing job also of keeping the facility clean. John the administrator is the one we had in years. Maria the activity director does a amazing job entertaining the entertaining the residents.

Lack of attention...nurse call button is a joke...employees do what the want without any…read moresupervision...two hours tonight,to try to get the nurse to come back into the room to turn off a light they left on....so no sleep...finely after calling the main number to the facility..to I just get light off...if I could have walked,I'd done it myself..switch is by the room door,across the way....if she just stuck her head back in, I wouldn't be typing this....well it's 5:22am...maybe I'll get so sleep...OH, I was told my nurse wasn't a personal one just for me.....nite

Dr Graebow is conceited, egotistical, uncaring, self absorbed practitioner. He doesn't make eye…read morecontact, is all business and not at all interested in inquiring how one feels, nor interested in answering questions. Avoid him ! Dr omashulu is an exact opposite, kind, thoughtful, willing to listen, converse and answer questions. I agree with every negative honest reviewer. The scheduling people are horrible. They cannot even say hello or good day. They over schedule so waiting in a small small crowded waiting room with no magazines, decor, water is terrible. Our time is meaningless to the schedulers and staff. The billing manager is a Cretan , mean as a badger and is totally inflexible. In general I would recommend seeking another office.

I have been a patient in this office for several years and have seen many praticioners there. The…read moredoctors listen & are helpful in advice. They ubderstand that the patient knows their body and are open to discussing options i have heard of & explain if they think it could work for me. The office personel are friendly & helpful as well. There have been many changes to the office & staff & they always call me back in a timely manner. I would highly recommend this office.

I had an excellent experience at Towson Surgical Center! I was receiving a cosmetic procedure and…read morewasn't bothered by any snafus with my insurance and I'd paid the center facility fee at least a week in advance. Thus, when I arrived, I merely had to sign in and fill out a few forms. I had not one, not two, but three belly laughs with the woman who checked me in. Everyone I encountered at Towson Surgical Center was very nice and helpful. I felt very well taken care of when I was here and though I don't intend to have more surgeries, especially elective ones, I wouldn't mind returning here! Excellent visit start to finish.

What a wonderfully professional and caring place this is. I have been to this center several times…read morebefore for various outpatient procedures. I always appreciated the efficiency, professionalism and friendliness of the staff. Today, I had a procedure and came to the center. Problem was, I assumed the procedure was there and it was not. I left the correspondence at home, but the wonderful receptionist managed to contact my doc when I couldn't and sent me to the right place. So grateful. She went beyond the call of duty to help me. Great place

For what it is Patient First is a good emergency health resource. I have generally been treated…read morewell at Patient First facilities for basic medical maintenance issues. Flu shots, sexual health related testing basic preventive medicine related stuff. The in house Pharmacy seems well stocked but I have never had cause to use it. They don't give the herpes vaccine and I wish they did. I removed one star because there are holes in their preventive wellness coverage that make no sense. They don't have basic vaccines available to prevent issues of concern to older and younger patients. The staff is very kind, quick and helpful. Test results come back fast and can be picked up without much trouble. The electronic sign in process is amazingly simple and user friendly. While there is much room for improvement Patient First is an ok resource for general routine healthcare needs. Patient First is an adjunct to a good family doctor not a replacement for them.

Visited on a Saturday, long wait time, a perfunctory exam by the PA,…read more She diagnosed an abscess even though there was no sign of infection, no fever and normal white blood cell counts. Later in week, a skin care physician exam revealed a cyst with no need for 2 antibiotics prescribed by Patient First. PA was not particularly caring , focused or competent.

This review is specifically for Dr. Tara Chadwick, my new OB/GYN. I know it's kind of weird to…read morewrite a review on this, but women know how important this is. Dr. Chadwick is awesome. She explains everything and is very easy to talk to. I'm very happy going to her now that my prior physician retired. Highly recommend if you are part of the Mercy medical system.

As a former employee of the Crane OR, I have firsthand knowledge that the surgeons do not practice…read moreproper hand hygiene, which directly contributes to the facility's low hand hygiene compliance and high patient infection rates. Furthermore, the nursing manager, Rachel Skrbin, demonstrates a severe lack of compassion for her staff, particularly Black employees. This creates a toxic environment in which individuals are terminated without cause, and Human Resources fails to support or protect workers.

If you are a cancer or organ transplant patient at John's Hopkins, Hackerman-Patz may be an option…read morefor housing for you. The housing is setup perfectly for caregiving with laundry and shared kitchen options. Rooms are laid out perfectly for caregiving. The staff here are exceptional. Connected to the Orleans garage it's very easy to access the hospital. I can get to my patients hospital room in 5-10 minutes and can use the sky bridge to cross the street. Perfect if you qualify and need to stay overnight. There is a room night minimum stay. Only two people per room including caregiver. No people under the age of 18 are allowed to stay. Garage parking can be included for a small fee.