I travel and use many dealerships for my needs. I'm here in canon for a 6 month period. I will…read moretalk you the service dept here is the best I have used. What an amazing team. I had two service advisors and the tech came out to instruct me along with service advisor. Thank you so much and lord I wished all fords had your team !! Thank you John Mauriello, Hannah Martinez and CJ!!

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

We were traveling in our 2015 Dodge Ram Eco Diesel while towing our airstream. We received 3…read moreelectrical ERROR messages which read See Dealer Immediately. Of course, we were outside of Salida where we barely limped into the local dealership. That dealer seemed unclear as to what the problem could be and told us he "may be able to look at it the next day". Lucky for us, we called Scott (head of Service) in Canon City. He told us to drive right over and he would take a look. Our truck was fixed in less than 2 hours and we were back on the road, hauling our trailer and breathing a huge sigh of relief! Thank you City Auto Plaza! Everyone was ultra professional and helpful. Highly recommend.

My fiancé and I visited the dealership Saturday morning after finding a car we were interested in…read moreon Carfax. We arrived around 10 a.m., took a quick test drive, and quickly decided we wanted to move forward with the purchase. From that point on, our experience started to decline. We began working with the finance representative, Jason, and felt that we were not given the level of service we expected possibly due to our age. Although the dealership was small and not busy at the time, we spent several hours waiting with little communication or sense of urgency. We understand that buying a car can take time, but the process felt unnecessarily drawn out. When we finally sat down to review payment options, we noticed discrepancies in the paperwork. The taxes listed were higher than expected, and Jason initially claimed our car insurance was not valid. However, the documentation we provided clearly showed that it was he simply had not taken the time to review it properly. By 4 p.m., we completed the payment review and I wired the down payment. Since it was late Saturday and banks were closed Sunday, we understood there would be a delay in processing. On Tuesday, Jason attempted to contact me while I was unavailable and called multiple times within a short period. Before giving me a reasonable chance to respond or even contacting my fiancé directly, he went as far as calling my fiancé's military leadership. This was extremely inappropriate and unprofessional. Shortly after, I learned from my bank that the wire transfer had been refunded, minus a transaction fee, even though I had already paid one. When I contacted Jason, he was not helpful in resolving the issue and instead placed urgency on fixing the situation without offering solutions. My bank suggested the routing number may have been incorrect, which is concerning since that information was provided by the dealership. Jason dismissed this possibility and incorrectly suggested it could be due to an "international bank." Overall, we are extremely disappointed with the service we received. We felt overlooked and disrespected, and at times, unfairly judged due to our age. Regardless of age, all customers deserve professional, respectful, and efficient service especially when making a significant purchase. To add to the experience, the car itself was not properly detailed. We would not recommend this dealership based on our experience.

This was the fifth vehicle my wife or I have purchased from Linder Chevrolet in the past 20 years…read more They are fair when appraising potential trade-ins, and don't try to get rich on every sale. They were more than $8,000 cheaper on this purchase than a big dealership in Colorado Springs. Our purchase process was quick and painless. Linder's service department has always done quality work for us at a reasonable price. We will absolutely go back to Linder Chevrolet for our next vehicle purchase.

I had an extended warranty bought through a Chevrolet dealership Lindner would not deal with the…read morewarranty company. I went to the Ford dealership next door, they were happy to.....the FORD dealership, for my Chevrolet...so the Ford dealership now has my business for anything I need done to my Chevrolet, had them do my brakes while I was there for the warranty issue.

I can't say enough about Daryl. Just an honest and decent person. He spoke plainly and didn't…read morehassle us or give us the run around. No pressure at all. Just a trustworthy dude. Very pleasant time, on what can be a stressful thing.

From the owner: Come visit us and find out what it's like to deal with friendly, honest people in a small town…read moreatmosphere. We treat our customers the way we would want to be treated. We can help you find exactly what you want at a price you can afford. About UsSalida Auto Sales was opened in December, 2002 by Sam Johnson, John Dodgen, and Ron Haug. The three of us had been friends for years before that, and we're still friends today. Our "Family"We've brought more people into our little "family" since then: Sales staff members Sam Johnson, Pete Rans, Derek Peter and Daryl Huschka; Office Manager Amy Criswell; Title Specialist Cressida Raby; and our Service Guys, Bob Jefferson and Brian Jefferson; along with Richard Allen, our Detail Specialists. Each and every one of us support the philosophy of putting the customer first and treating customers the way we want to be treated. In addition, we're proud of the fact that all our employees contribute to the community in one way or another. Making a difference is an important part of who we are at Salida Auto Sales.Our VehiclesOf course, we're also proud of our record of helping people find vehicles that are reliable and of excellent value. We specialize in late-model, low-mileage, pre-owned vehicles, and we help our customers find good local financing deals. You'll find around 50 vehicles in our lot at any one time, but we also specialize in finding autos for our customers...

I didn't want to leave this negative review, but this dealership has left me with no other option…read more I brought my 2022 Jeep Wrangler in early November for a third engine leak. It ended up needing a full engine replacement, which I understand can happen. What I don't accept is how the dealership handled it. My Jeep sat at the dealership for weeks with no proactive communication. I had to initiate nearly every update call. I was repeatedly told my replacement engine had not yet shipped or been delivered, only to later learn the engine was actually delivered December 3rd, a week earlier than I was led to believe. A radio malfunction was reported before the warranty expired and every time the Jeep was in service. The dealership refused to note it on the repair order because they "didn't work on it that visit," which leaves me unprotected if they later claim it was never reported. I was told, "it's now hearsay" by a service department member. When I asked about a loud turbo noise in October, I was told "unfortunately, they all sound like that." After the engine replacement, I was informed the turbo actually needed to be replaced, proving the initial concern wasn't taken seriously and the diagnosis missed. I'm now stuck trying to obtain rental reimbursement from Stellantis after relying on a rental vehicle for more than a month, and the dealership has not meaningfully assisted with escalation or communication. While the mechanical repair ultimately got done, the lack of honesty, follow-through, and basic customer service has made this the most difficult service experience I've ever had. I wish I had read detailed reviews before trusting this shop, hopefully this saves someone else from the same experience.

My husband took his 2023 Dodge Ram in for its 100K mile service. He specifically told the Service…read moreManager, Brandon, not to use their computer to flash his vehicle computer, as he had spent much time and money have a special tuning done for his aftermarket equipment and for the altitude. $2100 later, the truck runs like crap, because--of course--they flashed the computer and ruined the custom tuning! This was a month ago, and it's still a work in progress, with nearly another $500 spent to make it right. My husband has called the service dept but they just say they are sorry. Really??

We bought two vehicles this last month. A ram1500 for me a kia for my wife we love them. Ivin and…read moretony went above and beyond to help us . And the whole faricy boys team !

Made an appointment for diagnosis of several issues. Spent 10 min on the phone with a lady who was…read morevery friendly and professional giving her extensive details and descriptions of my issues, which I could hear her typing in. Called and left a message several days before to double check my appointment time. No call back. Called again twice, early and late in the day, the day before and left two more messages asking about my appointment time. No response. Decided to just get there first thing to make sure I wasn't late. Got there and the service guy didn't seem too enthused about helping me. Then he says there was no record of my appointment, nor was there any record of the extensive descriptions to the multiple issues that the lady put into the system. He's like "so what's goin on with it?" I just said they didn't seem very professional and got my keys and left. Got up early and drove an hour for nothing. Prob a good thing because I had brought it in 3 yrs before when it was under warranty for the air recirculation not working and they said it was working fine. After leaving I checked it and it was still not working. Brutal. Thought maybe that since a big Denver dealer bought the dealership they would have a more professional operation with capable techs but apparently it's just a new name with the same people running it. Obviously would not recommend.

I took my car to Alpine Ford, Pueblo to get the transmission finished. Once again, Steven/ My…read moreservice advisor, took car of me, again. He gave me a great deal on the flush, had it completed in a timely fashion. I'm really impressed with the Alpine For difference. The previous owners were no where as good/ professional. I called for pricing at other non dealership shops, and all of them more expensive. Way to go Steven/ Service Advisor at Alpine Ford!

My husband and I were looking to purchase a vehicle from another dealership but wanted a ford…read morecertified tech to do the inspection. We are located in Montana and would be flying down to purchase the vehicle. I understand there is always a risk, but this whole exchange felt dishonest. Alpine Ford was located across the street. The sales person at Southwest drove it over for us and we got the inspection report, including a phone call from the technician. He said the car was in Great shape and only needed new tires at some point. I noted that the inspection had failed the scratches part so my husband called back and was told that was just "normal wear and tear" and if there is any, they have to fail it. Not true, but we learned that the hard way. Also, none of the damage was visible in the listing pictures. Don't worry, I wrote a review on their website. Fast forward, we fly to Denver, drive to Pueblo walk around the car and the entire passenger side has clearly scraped against something. Each panel had some damage AND one was dented. Extremely disappointed I paid $320 for a sh*t and dishonest inspection. Dents was passed on the inspection, and there was an obvious one on the back panel wear paint was scraped to the metal. Do better. We ultimately passed on the car, drove a rental car home.

We rented a Turo vehicle and they were very accommodating and awesome! Highly recommended!read more

The family dynamic here is absolutely beautiful. I purchased a Jeep in June and honestly this was…read morethe first time in my 20 plus years of buying cars I didn't feel robbed. I originally went with a certain vehicle I absolutely had to have and Dillon was totally honest and therefore I checked out my second choice and ended up not liking it. Dillon pointed out the 2017 Jeep patriot. So we took it for a spin and I decided this was the one. I put my money down and the entire process is done online so no finger cramps. Dillon is awesome. So to anyone in Colorado looking for a vehicle you're looking at the Right place when you are checking out Elden's Auto. I would give them a million stars if it would let me.

Great shop! They've done most of the work on my 93 jeep, including body and suspension lifts. If…read morethey can't do something they will help you find someone who can.

5 STARS These fellas are the real deal, honest, trustworthy…read moreand extremely skilled at what they do. They've taken great care of me and several of my Valley view coworkers . It's the place you can send your mom to get her car fixed and not have to worry about anything. Thanx guys Cory.....you're the best!