What a terrible shame for city bikes employees , who are both incredibly rude and uneducated on vintage bikes . They are careless with other peoples property but ever ready to complain about customers - who I may add without them the employees would not have a job. Very unfortunate to be so smug and arrogant towards one's customers . Being polite is free city bikes! read more

Ohhhh myyyyy goshhhh!!!! I'm picking up my bike that just got serviced and it looks like a brand new bike!!! Dennis refurbished my bike ...it looks like they should put it out on their show room floor to sell! The detail and work put into my bike was heart felt and exceptional and extremely proud of the work that was done! What an amazing collaboration and Dennis is a true artist mechanic!!!! read more

Completely blown away by the excellent customer service provided. I was impressed by the selection and quality of the products. The staff member who assisted me exceeded all my expectations. He was knowledgeable, attentive, friendly and professional. He not only helped me to find the right shoes, he also guided me to find better pedals for my bike. I think his name was Junior, he was Cuban american. I'm so very thankful. This investment is helping to improve my rides 100% read more

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I love this store! There are so many interesting and useful things for lovers of active sports, namely cycling! This time I bought a bike as a birthday present for my husband! And I want to say a huge thank you to Jesus for helping us find the right bike! read more

City Bikes - I think this is my color. although I always thought orange, white or tiffany - Bikes Near Me - Aventura, Florida

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Trying to edit my old review. Bike is good. Not fabulous, but good. I'm satisfied that I can ride it. City Bikes never attached my lock back onto the frame properly and the front tire rubs against the frame. This is after my tune up. I'm making do with it and it rides well other than those two issues. read more

Absolutely love this shop! Great place and atmosphere for both long-time riders and newbies, like myself. They have an amazing team and everyone is extremely helpful and well-informed. You'll have great guidance at this shop. Saul Gonzalez is their go-to Mountain Biking guy, and he was incredibly helpful and made this entire experience smooth and awesome, couldn't have done it without him. P.S., LOVING the new bikes! Seriously so amazing, an absolute game changer. read more

City Bikes - 2022 Santa Cruz High Towers! - Bikes Near Me - Aventura, Florida

A week after my order I get a cancellation when it should have been to me by now. No update all week, just sorry we don't have what you ordered. read more

Great bike shop in the heart of Miami, with a fantastic selection of bikes and accessories. The staff is courteous and knowledgeable. Arnaldo has assisted me numerous times, and I am grateful for his kindness and patience. The place to go is City Bikes! read more

City Bikes - Bike rack - Bikes Near Me - Aventura, Florida

I couldn't be more disappointed with my experience here at City bikes (Aventura location). I ordered my bike, Marlins 6 small in women's frame, in mid June and was told I would receive my bike if not the last week of June if not LATEST the first week of July. I was told I would be called and come mid July I realized I was never called. I would also like to mention me and all my friends purchased our treks from City bikes, around 5 people. I purchased my bike first and then my friends purchased theirs after. Considering I purchased mine first I assumed I would get mine first. I ordered a Marlin 6 small, two ordered a Marlin 7 large, a Marlin 7 medium, and Marlin 5 medium. Me and my friend ordered our bikes with Amaury before everyone else and now it's been over a month and we are still the only ones left without a bike. I called today to speak to Amaury because I was upset at the fact that nobody was communicating what was happening with my bike. I spent a lot of money on this bike and want it already. He told me my bike, Marlin 6, was at Aventura and I could pick it up. Skeptical, I called to confirm because it's a pretty far drive for me. They told my bike was not there and it wasn't expected to arrive for another 2-3 months. This truly made me livid because I've already waited a month and now to wait another 2-3 more I just couldn't comprehend this. Also at this point, everyone has received their bikes besides me when they purchased theirs after me. This makes me livid due to the fact that I have been patiently waiting but at this point my patience has ran thin. When I spoke to Guido, he advised me the best he can do for me is a Marlin 5 in small. Although I really wanted the Marlin 6 at this point, I no longer wanted to continue waiting and dealing with this company. I settled for the Marlin 5 and although I am disappointed because it wasn't the color or model I wanted, I am thankful for Guido and Saul for helping me resolve this problem. I truly wish I had better things to say about this company but unfortunately I don't have great things to say about an establishment that kept me out of the loop with my bike. Again these bikes aren't cheap so the fact that not only did I give them my business but all my other friends, it genuinely does bother me. read more

City Bikes - Marlin 5 - Bikes Near Me - Aventura, Florida

Great place, fantastic options, and the best staff. I called ahead to this store, as I was interested in getting a bike on sale I saw on their website, as a gift for my father, but the day I was going to go, the sale had ended. The employee that helped me, Maria, was an absolute hero, she searched for the bike I wanted and managed to not only find it exactly, but even helped me keep the sale price! I went in and she showed me each bike that was similar in case we were unsure, and was very patient as we tried each one. In the end, she got us a really good price and left us feeling confident we made the right decision with it, and could not be happier. The service really knocked it out of the park and I will definitely be sticking here for any future bike purchases. Cannot recommend enough! read more

All the guys over at City bikes are great. Miguel and the crew were extremely helpful. The passion, the knowledge was off the hook, I'm returning to the sport after a lot of years away and they were all very nice, unlike a couple of stores that I've been to, they are completely understanding and patient with someone who is starting from square one. If you're looking to get back into the sport or are just looking for a good local bike shop, you can't go wrong with City Bike. I'm making the investment on a big time bike, I wouldn't trust anyone but City bikes team to deliver. I look forward to a long sustaining relationship with the City bikes team!! read more

City Bikes - Bikes Near Me - Aventura, Florida

Rented a road bike during my vacation. Great service and very welcoming staff. Adrien was very professional in helping picking the right bike. They were also very flexible to when to return the bike. Shop group rides are awesome as well :)) The bike shop to go read more

Bought a Trek bike and accessories from this shop today. This shop was well stocked and the purchase was very smooth. The bike was adjusted for my test ride in a matter of minutes. Gustavo, who assisted me with the purchase, was very knowledgeable and helpful. While the bike was being adjusted for the test ride, Gustavo helped me pick out my accessories and made good suggestions and recommendations. It was a pleasure working with him. Gustavo installed all of my mountable accessories and I was on my way with my new bike in less than an hour. Prices were great with the Memorial Day sale pricing (25% off on everything except for the bike which was already sale priced). read more

Thanks to Citybikes and Guido the Store Manager, they helped me get the bike I wanted, they care about making you feel happy, and all the team and people at the maintenance area are wonderful Thank you. read more

I have been so incredibly impressed with this place. I walked in back in July to buy a nice road bike. I had zero idea what I was getting myself into, but they spent time with me and made me comfortable with my purchase. Today, I was out riding and popped a tire. I drove my bike over to the store expecting to leave it through the holidays, but they took it from me right as I walked in and were done in 10 minutes. I was shocked. And they charged me a very fair price. Overall, I feel like City Bikes puts customer service first, and I'm so glad that they are right here in my town. read more

I walked in and was "greeted" with a stare when I asked where the Trek bikes were. I asked the guy if he worked there and he said yes and pointed to the bikes. I looked around and wanted to ask some questions but no one came by. After a few minutes I just left. read more

This is a shining example of what a bike store should be. They're a very busy store and they still make sure they have incredible customer service. Miguel is the man, he helped me pick out my next bike - ended up with a BMC Roadmachine 01. Then you have Duane, the fitting master. Dwayne is a great guy and does great fits. I've had to go back a couple of times to tweak a couple of things and he also makes time and explains the process. I really love this store, so much I brought a friend to go see Miguel and Dwayne and he got his first bike, Pinarello Paris. Don't bother going to other stores, just go here and ask for Miguel and make sure you get a fitting with Dwayne. read more

City Bikes - Bikes Near Me - Aventura, Florida

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It was so convenient to pick up in one location and drop at another! Bikes were in great shape. The basket alleviated the weight from my backpack. read more

Purchased my hard-to-find Cervelo S5 back in July from Brandon who assisted me with patience and expertise through the whole process from my first call to City bikes, through the bike fit and final instructions out the door. He made the whole the whole purchasing experience a pleasure. Everyone was very helpful, and the bike fitter was excellent! I highly recommend City bikes. read more

In 2012 I bought a Cannondale SuperSix from City Bikes. I got a very good deal on the bike and they took good care of me throughout that purchase. About a year and a half later, one of the Shimano Ultegra shifters broke and I couldn't find my purchase receipt. I brought the bike back to City Bikes without my receipt and the technician there went through his records, found my receipt, and proceeded to replace the broken shifter on the spot. I was and remain very impressed with how I was received and treated as a customer. The bike remains a beautiful machine to this day. read more

I drive from Coral Gables to buy components, for advice and to have my bike serviced here because of a long-standing relationship built around trust and high end customer service. Ownership and Management know what their word means, and they go above and beyond to make sure that there is never an issue. Add to that fact that the price is always fair, and you can understand why I've been Shopping here for 10 + years. Figured it was time I said thanks to these guys for their continued service and knowledge. It's awesome to know I can blindly trust them with all my bike needs. read more

The shop has a great manager and sales service! Mechanics do terrific work as well. Unfortunately I still feel as though 3.5/5 stars is the right rating due to the head mechanic, who all customers go through needing work on their bike. He is extremely rude and condescending. Ask him to educate you on a simple fix performed and he tells you it's too complicated and to look up a video if you want to know. Have had several repairs, all of which the repairs were perfect but each time leave feeling like I was treated poorly by the head mechanic despite an otherwise great staff. read more

tuve una super buena experiencia aquí y sobre todo buen precio y excelente custumer service de parte de pedro y miguel la verdad que son recomendados % fuimos a otros lugares pero city bikes fue ls mejor opción.gracias por todo rrgresaremos.. read more

Got my new bike yesterday and lovely David helped me. I am not sure if some old reviews may have been about old staff but I had a great experience. David was knowledgable, helpful, cheerful and offered ideas and suggestions. The store was large, clean and very professional. I think if you think it's McDonald's where you get your butt kissed go elsewhere and wake up, these guys are great, have personalities, were not pushy yet totally available when I had questions or needed help-otherwise they left me alone which was perfect, as I wanted to browse and think a bit between questions. There can always be a not so great employee that gets replaced but in my experience they were lovely. Will be back for another soon! read more

City Bikes - My new baby - Bikes Near Me - Aventura, Florida

Great Bike rental place. Friendly knowledgeable folks. Best bike I have rented it was as close to riding my own bike . Look forward to being able to return. You won't be disappointed. I have rented bikes all over the world and they do a great job. read more

I purchased a new bike Cervelo s series 2021 in this store and I have to say the this was an amazing experience. the level of service they provide is the best I have experienced in Miami and I have been to basically all the bike stores. Yunior took the time to explain every detail and provide perspective based on his experience that helped me make the right decision. Yasmany made great adjustments in my fitting and explained in detail, he cared about me having the best experience when riding my new bike. Overall the best bike store in Miami and I recommend them 100%. read more

If you want to absolute best and fast service go here. And did I say if you repair any aspect of your bike it will work and look better than new! I'll never go anywhere else.... read more

My knee was hurting for the last few months while biking so I went to city bike the other day to get a proper bike fitting with Dwaine! He did an awesome job, very professional, friendly and knowledgeable. I went riding today (20 mile) the knee doesn't hurt anymore and overall it felt great as it should be! Thank you Dwaine for fixing the problem and helping me out! Excellent service!!! read more

Not terribly impressed. I went there looking at mountain and hybrid bikes around the time of the pandemic. They had some nice Cannondale and Trek bikes with typical prices. The salesman told me all the parks and beaches are closed now which I knew. I said I'd like to ride my bike over to Miami Beach and he said the streets there are closed too which is false. Maybe it was just a language thing which is very common in Miami. The salesman wasn't overly friendly either and somewhat arrogant. Right after I left the shop I drove over the Lehman Causeway to Miami Beach and there were people all over on bikes and all the roads were open. read more

If your our looking to purchase a bike( high end) or just a bike to chill ride. City Bikes has your ride. They have a large selection of BMC and Cervelo in stock. The most important park of buying a bike is service department. They have plenty of mechanics on staff to take care of any issues that you might have with your bicycle. read more

City Bikes of Aventura saved my race weekend. I am traveling from Texas and left my Di2 charger back at home only to find very little charge left in my battery. I asked City Bikes (they were working the Challenge Miami race) if they had a charger to purchase. Instead, Miguel offered to take my charger overnight back to his store, charge it, then brought it back to me the next morning. I cannot thank this group enough. So very fortunate to have them here this weekend. If you're in the area, I highly recommend this group of people. Knowing I am here only for a few days and not a local person, they still went above and beyond to help me out. Shop at City Bikes! read more

Brought my Specialized bike for a tuneup. They did a great job. About a week later I noticed a little squeak so I came back and without any issue they adjusted the bike and eliminated the noise. They are very courteous and knowledgeable. I highly recommend this place. read more

Just bought a new road bike. Great price, fantastic service. Was fitted by Yazmini, a former professional racer, who was super detailed, and patient. A real artist! By far, the best and most professional bike shop in South Florida! read more

Had an awesome experience getting my new to me, second hand madone fitted with Dwayne. Bike fits me perfectly thanks to the time and attention Dwayne spent to set me up. read more

This family-owned bike shop is one of the greatest gems that we have here in South Florida. I sent them a DM looking for a bike, but unfortunately they didn't have it in stock. Anais helped me find the perfect bike! She was knowledgeable and recommended a bike that's right for my lifestyle rather than trying to push a sale for an expensive bike. Picking up my bike at the store was easy. There was a bit of a line, but that's expected during this whole COVID-19 situation. The staff at that store location was frinedly and quickly retrieved my bike, along with fitting it to my hieght. I highly recommend this LBS! read more

City Bikes - Cannondale Althea 2 - Bikes Near Me - Aventura, Florida

I want to personally thank Guido and Jesus. Everytime I visit City Bikes in Aventura with a problem or question, I leave with the problem solved and the question answered. Guido and Jesus are so knowledgeable about everything there is to know about cycling and equipment and is always there to help me with anything I need. I just can't say enough about them. They are very friendly and always take the time to explain the specs and how cycling equipment and parts work and really cares about their customers. They are exemplary employees and individuals. If you need anything at all relating to cycling, I highly recommend this store. They, as well as everyone in the shop are great. I won't go anywhere else. read more

A friend of mine that's super serious about biking recommended City Bikes. I am soooo glad she did! I wanted to get into road biking after several years of having a hybrid and they found me a great deal on a full carbon, used twice Cannondale bike. They were seriously professional and accurate on their "recommendation". They measured my inseam to make sure I got the exact frame for my body and cycling type and found me the perfect bike. Included with my purchase they did a full bike fitting, which is a 1 1/2 hour session in which they sit you on your bike and measure different aspects of your body (knee to ankle and knee to hip distance, torso length) and prepare your bike to have you in the right angles when you pedal. Anything from seat and handlebars height to position of the cleats in your shoes!!!! Amazing. They also can do a seat fit, in which they analyze the way your weight distributes in the saddle when you ride. Dwayne, who does the fittings, is unbelievably knowledgeable and has great passion and attention to detail. I have to say that it has forever changed my comfort level when I ride. If you're looking for someone to help you with your purchase, Jesus is amazing. read more

Best experience buying my first Bike.. Miguel and Yunior's dedication and love for the sport are a game changer during the process. Thank you! read more

I have a couple bike shops that are go to bike shops for me. City Bikes is one of them. I have been in many times in the past year. From testing bikes, trying gear, asking questions and sometimes actually buying something, they have always been a good experience. I have come in to test Cannondales, (which they have a lot of), and the guy helping me was cool the whole time. And knowledgeable. I came in to ask about different pedals, and the guy(different guy) really knew what he was talking about. I came in wanting to try different bibs and the person working with me knew things like get one size larger than you would normally. "Just trust me on this one" he said. He was right by the way. I am a big fan of the bikes they carry too. I can only vouch for the street bike side(I haven't been big on off-road in a while but they have a large selection). It's impressive. They have many bikes that range from medium to low end. And also some fantastic just to look at high end bikes. And there is no snobby feeling that you shouldn't touch the 10k bikes. Feel free, they won't be bothered. City bikes is close to me and carry my favorite bike. But honestly that's not the top reason I go. Stop in, their service is excellent. read more

I want to thank the most in important part of the store and that's service and repair These men work very very hard to make sure you are safe....they are always happy kind and fun to help you ,,,;) I especially love them,because I have a very unique bike lol with 3 wheels it's a trikke I'm an Expert rider and I'm always running into trouble with my tires they are always there to help me with a smile on their face I am very thankful for them. they are an amazing crew great job!!!!!!!!!!!!!! this is the only place I will come to and everyone else needs to hear about them spread the word thank you thank you all Kind regards Tara :) read more