Took e-bike in for brakes.Called me bake telling me the tech could not get my new brakes to work…read moreright and said that the main tech would be in tomorrow.Called me back and said i needed the whole brake system replaced.The price for the pads was 180.00 which is very high.The price of a whole new system was 380.00.After he told me the new price,i said i would come and get it and take it to another shop.He told me it had no brakes on it,old or new.I rely on the bike or my feet to get around.I live 3 miles from the shop.Why would they take the new brake pads that i was going to pay for off?Plus,he refused to fix my front light.

Courteous & prompt bicycle repair service. Best of all, less than a mile from home! Highly…read morerecommend!

EXCELLENT BIKE SHOP!!! Great selection of bikes and accessories, fast service and good prices…read more Can rent bikes or do "Rides with Rudy" for coaching tips. HIGHLY RECOMMEND.

Called up the rental they brought the bike to me. I'm enjoying the flatness of Florida from my…read moreelectric bike coming from the mountains and my own electric bike. I enjoy being able to drive down bike paths where my neighborhood has none on straight roads where I don't have any on flat surfaces near the ocean, which is nothing like at home I'm thoroughly enjoying my time

Alway professional, great work, reasonable pricing. They've work on both my bikes. They know bikes!read more

Great bike shop! They serviced my Moots road bike and Specialized Epic mountain bike, both came…read moreback immaculate and riding like new. Highly recommended

What an absolutely refreshing Company! This Family Owned Business provides 10 Gold Star Old School…read moreCustomer Service! Steve and Susanna were Santa's Helpers on Christmas Eve! Our kids and grandkids were visiting us and when our 2 Grandsons were ready to go on a bike ride in our neighborhood, Only to discover one of the tires on our 5 year old Grandsons bike would not hold air. He also had hoped his bike would have a kickstand too. I promptly loaded up the bike in my vehicle and on Christmas Eve morning, called ahead to confirm they would be there and I headed to this bike shop hoping I would not get caught in traffic and or find a line out the door or told tube not in stock sorry we wont be able to help you. INSTEAD, I had the smoothest drive from Port Saint Lucie to Stuart, no lights and when I pulled in the parking lot, I backed in and walked in with the bike. Only to find the two owners hard at work on bikes. They were both warm and friendly and in the midst of multi tasking they took care of customers on the phone, the bikes and put not only a new tube on the tire of the bike I brought in Steve put a kickstand on it too! Bravo and 10 Gold Stars to these two!! They literally saved the day and made our Grandsons Visit even better! After living here on the Treasure Coast for a Decade, this Shop is our New Bike Place!! Happy New Year Steve & Susanna many blessings to you with Gratitude too!! Cat Warren By the way, they were fair and reasonable and took great care of me as a new customer which has promptly created sustainability in be as a continued customer! Thank you!

I had an absolutely wonderful experience buying my bike here. I love small family-owned businesses…read more And this one is priceless. So much attention to detail and I walked out with a bike that fit my EXACT needs at a very good price.

I chose this Bikes Plus because they had no problem working on bikes they don't sell. Brought my…read moreDuotts n26 there for a flat repair and installation of Tannus Armour Tire Liners (obviously an installation that was a bit too late). I also asked if he could check out my throttle which wasn't working. He installed the liners replaced the tubes (needed smaller tubes because of liners) and checked the throttle which he couldn't repair because it was defective (Duotts has finally agreed to replace the defective throttle). He also fixed an issue I had with my bike rack. On a funny side note, when I originally looked at reviews of bike repair shops, the number one repair shop in the Stuart area by far was the Palm city bike repair shop. Unfortunately, it showed that this shop was out of business. And so I settled on Jensen Beach shop. Little did I know that the owner of the Jensen Beach shop it was the same owner of the Palm city shop who closed that location and opened up the Jensen Beach shop. So I ended up with the shop I wanted all along. Bottom line would I recommend this shop? Absolutely! This is one of the few "Repair" shops versus "we service the bikes we sell only" shops in the area. The owner is great. He does great work. I would highly recommend him.

Great People -- Dumb System!…read more Rolled into Bikes Plus ready to buy a bike the good ol' way -- talk to a real human, not a website. The guy was awesome, straight shooter, told me Specialized now makes you order online. Not his fault -- he handled it like a pro -- but come on, what happened to supporting your local shop? I wanted to buy from him, not a shopping cart icon. So yeah, Specialized gets the sale, but Bikes Plus gets my respect.

Pablo was so great and his service was amazing. The rest of the team also was super helpful. After…read moretwo bike repairs there, I am super confident in their abilities. I will continue to have all my bike repairs there. Fast and reliable service and great deals on equipment. I love that they offer to order things for you, exchange parts and never rush you. They call and update you on repairs or parts without you having to ask. They also don't spam you with calls. Very reasonable prices as well. I've never had such great customer service at a bike shop. Forever grateful I found them.

After considerable research, I pulled the trigger and bought a Trek EMB. Ashley, David, and Pablo…read morewere incredible and very patient. Despite a busy day in their shop, they helped me understand the technical aspects of the bike and provided seasoned advice for proper gear on the trail. They were very approachable and served as great teachers with my new venture in electric bikes. Mahalo!

An incredibly disappointing customer service experience. My brother, sister-in-law and I went to…read morerent kayaks, and while we arrived a few minutes before the official opening time, the gentleman who opened the store was quite rude and preferred to spend the time taking out his bikes than speaking to us. When he did actually entertain our questions, he was dismissive and referred us elsewhere, as he did to other customers who were in the store. While only having an hour to squeeze in an activity, we decided to opt for biking, only to be told that there were full day rentals and no other option. This was after waiting an additional ten minutes while he entertained other customers who clearly were "just looking around." Maybe this guy was tired or grumpy, but this experience was a huge letdown.

Went on kayak tour on 12/30 with family. Two of the six kayaks had inoperable seating. One plastic…read moreseat was clearly broken and would not stay upright, the other would not tether due to a broken hook. Spent most of the ride rowing in prone position. Terrible. No excuse.

I bought an electric bike (not through Kraken), but as soon as I opened the box, I realized that I…read morewould not be able to put it together. I called 5 bike shops and none were able to put it together until a week or so. I then found Kraken (awesome name) and Jason said that he would do his best to have it together today. If not, then definitely by the morning. So I drove over to meet him. I had no idea that they were a retailer for electric bikes. Jason was very helpful. He was able to put it together in 2 1/2 hours. Of course when we picked it up, it was a typical Florida down pour. So he wrapped the important parts and gave me advice on how to take care of it. They also have a cute clothing store too. I am so happy and thankful for Jason's help! Definitely check them out for an electric bike and cute beach clothes. He can also help you with bike accessories. So glad I contacted them! Thank you Jason!

This is such an awesome shop, with some of the coolest bikes on the market for cruising, off road,…read moreyou name it. They also sell boards, Tees and gear for all of it. Located next to Twisted Tuna.