said they would be to pick up in 20 minutes....called one hour later asking where they were???????…read more called back another 1/2 hour later said 10 more minutes!!!! if they were not able to do this they should have said so !!!! i rate them a....... -0

we called the day before fora ride and they said it would be fine and then the day of didn't show…read moreup and told us to figure it out. horrible service and very rude.

Good service in a town where Taxi service is lacking. The other companies have yet to enter the…read moredigital age. "Call them and leave a message is what I got from RTS and STS. Hail A Taxi drivers are helpful, knowledgeable, and friendly. I had no problems in the three days I was in the area. Prices are acceptable. The drivers deserve a tip. I figure 20% of the fare is fair. Most excellent service.

So grateful for taxi service in DeKalb. Kristina was my driver and she texted me telling me she…read morewas on her way and told me what kind of car to look for (which was really important to me). She then texted me when she arrived. Her car was covered in plastic so I felt safe. She is an excellent driver and a really nice person. She has happy music on the radio and is a good conversationalist. She got me right to my appointment and came back to pick me up exactly when I needed her. I am so happy to have had her help and I would gladly use her again. She made my trip easy and stress free.

This was a gem given to me by the local hotel front desk!…read more Bill was incredibly friendly, kind and most important - on time!!! Bill picked my friend and I up for a wedding reception at Starved Rock from our hotel on time and then again at the end of the night from Starved Rock. Very friendly service and a business I would recommend to anyone needing an honest and reliable taxi service!

I called for a ride they answered quickly and responded quickly BUT also I left my phone in the car…read moreand I wish I got his name my driver turned around and brought it to me! I am so grateful ! What a blessing !

Prompt , polite & very inexpensive Better than Uber or Lyft…read moreVery knowledgeable about the area

From the owner: Transportation service In IL.read more

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I have used Midway O'Hare Livery Service twice now, and I will absolutely use them again for future…read moretrips. Beautiful, clean cars - and they are super responsive, communicative, organized, on time - and my favorite part... safe and responsible drivers! They seem to make safety a priority with calm, professional, level-headed driving.

I wish I could rate them at zero stars. Super unprofessional. Cursed me out over the phone, even…read morewhen I remained calm. When I hung up, they followed up with a nasty text message. Denied service to a woman with dementia, even though she'd be traveling with her son. Told me they could "deny service to anyone they choose." The BBB told me to contact the State's Attorney and see if they agree ...

Extremely rude , unprofessional, their service is a true bad joke!!! . If you want to be treated…read morelike dirt , the hub shuttle will do it. You are better off walking .