Thank you for your customer service, expertise, timeliness and reasonable pricing for a job well done!!!

They were subcontractors sent through a home warranty program. The service guy came out, spent maybe 20 minutes, told me he will submit a work order to my warranty company and will be back when they approve the work order. He lied to the warranty company, said there was a heater plugged into a circuit that couldn't take the voltage & that a compressor (?) Was also plugged in. The tiny personal sized heater wasn't even plugged into the area of the house he said it was! He didn't ask any questions or let me explain that the bathroom lights & plug haven't worked for over 9 months and the heater qas plugged into a power supply that has an overload circuit built in & is actually plugged into an extension cord ran into another room! I do have a compressor for vehicle work but hasn't been plugged in in over 3+ yrs. Because of these lies, the Home warranty denied my claim! I do have some things blocking 1 or 2 sockets but he never asked me to move them. They said he also had access issues. I believe he either didn't want to do the job or I just don't know! One thing I do know is you don't have to lie! This man lied! I'm just happy my warranty company is sending someone else to do a second inspection for free. That man cost me a $100 deductible! This man should be fired! I called them up and let them know how dissatisfied i am with the worker! I think he should be fired! read more

I had a very disappointing experience with City First Electric. The work ethic is poor, and lacked professionalism. After requesting a technician to return and do the job, the dispatcher informed me that the technician declined the work order. Ironically, this was the same technician who performed the original work. Poor communication, lack of accountability, and unacceptable workmanship make it difficult to recommend this company. read more

The technician arrived on time he was professional, courteous, and helpful. The company then followed up with an email with an estimate so I would definitely call first electric again. read more

I used City First Electric after having them come to my house after my home warranty recommended them for a separate job. Both times, they came to my home on time, explained to me what the issues were, fixed them and were on their way. read more

I have never had a more pleasant experience in terms of quality, professionalism, and character than I had with Pedro. Although I do not wish to have any more electrical issues in the future in my home, if I do, I hope that Pedro and the team at City First Electric can do it. read more

All issues were professionally addressed in a timely manner. Thorough communication from beginning to end from all staff. Angel was phenomenal. read more

Angel was Amazing! He knew exactly how to troubleshoot our issue and figured it all out very quickly! Would definitely want him as my technician every visit! Thanks City First Electric! read more

First American denied my claim based on a misdiagnosis from one of their electricians from City First Electric. I'm not happy nor satisfied with the denial and City First Electric. This is First American's second or third attempt to send an Electrian out with a wrong diagnosis. Right now, I'm not happy with First American due to not getting any satisfactory diagnosis and help to update/fix my electrical system to the current 100 amp. My electrical keeps going out and I need electricity for a medical device that has to be connected 24/7. I got an electrician to come out and take a look at it. His diagnosis was completely different from First American's diagnosis. My guy noted that the electrical didn't need to be changed to a 200 amp and is not overloaded. Because of its age, it needs to be replaced with a newer unit of the same 100 amp. His diagnosis and letter was sent to First American. read more

You could tell right off the start, he had intentions of upsell everything, and anything as much as he can. When I would have a question, he would dismiss my question and act like he knew better. Definitely the most expensive quote I've received so far. He was also rude and did not want to take off his shoes when I have a no shoe policy because of an infant. Once he left, I honestly did not feel he was an honest contractor at all. read more

City first Electric was able to send someone to fix one of our outlets the next morning. Pedro was very professional and arrived within the time frame. He is a very knowledgeable electrician and was able to figure out the issue with our electrical outlet in no time. He was also very detailed with his work and was able to explain the entire process. Thank you Pedro we are very grateful for your service. read more

Pedro is an excellent technician! Ramney is always a pleasure to deal with when scheduling appointments. Highly recommend this team of people! read more

Tim was professional and knowledgeable about the issue I had for my CGFI and got it fixed right away. The only issue I have is the availability of appointment times, how do they expect people who worked M-F to be at home for a 4 hour window to wait around for tech to show up! They should have weekend appointments available for people who have to work M-F. read more

City first electric is a contracted vendor with my former home warranty company (American home warranty). City first electric reviewed my property/the electric work that needed to be done. To my knowledge, I needed to switch one breaker and restore the main panel. Restoration of a main panel is not hard and any electrical company can do it. City electric told my home warranty company that these repairs are not covered under warranty so they denied the claim. Fine, no problem. I then attempted to work with city to get the work done independently and I would pay for it out of pocket. They never sent me an estimate, I called 3x, spoke to 3 different individuals who said they would send it. I never received an estimate so I could move forward with the panel restoration. On my 4th call someone finally said we don't do this kind of work it's too complicated. I was so angry! Weeks of back and forth and waiting only to be told they didn't want to do it. I could not believe how unprofessional everyone at this company is. If you call them, their recording mentions that they do restore electrical panels but in my case, since the home warranty company isn't involved they're refusing projects to work on and independent ones apparently don't matter. Do yourself a favor stay away from this company they're looking for a money grab and they're not in the business of helping clients. I would also advise to look elsewhere because if an electrical company can't even conduct a basic panel restoration then maybe they shouldn't be in the business or referring to themselves an electrical company. They are anything but that! read more

We contacted our warranty company, Liberty Home Guard, regarding an inoperative outlet in our house. They contracted City First Electric to fix the problem. The very friendly and cordial receptionist contacted us and scheduled a technician to come out the next day. Angel, the technician, arrived on time and quickly diagnosed the issue. He removed and replaced the defective part. Problem solved. Our system works as advertised again. Thank you very much. read more

Thru my home warranty program City First Electric chose/was assigned my job. I had the good fortune of getting Angel to troubleshoot and correct my problem. Angel was very friendly and professional, he removed his shoes without asking, he listened carefully to my concerns, he did not seem rushed. He was able to fix my problems and explained what happened. Overall, Angel is an excellent electrician, worker and a true angel read more

We had a main breaker go partly bad so we had only a few outlets and lights working. Our electrician, Pedro, is a solid tech and a pleasure to deal with. With poor timing this happened 2 days before new years but City First was able to get Pedro out, diagnose the issue and what was needed. The office was harder to deal with, garbled communication and some wrong info given. But ultimately the repair was done in 3 business days at a bad time of year and with heat and lights back on it's hard to whine. So I'd give City First a thumbs up. read more

Angel was knowledgeable and got the job done in a timely manner. Pricing was great also! He also made suggestions when I inquired about other installations in my home which showed his years of experience in his field. I will reach out to City First Electric in the future as well! read more

Great experience quality work. The job was done without any hassle. Pedro the tech was very good.

It was a pleasure he was very professional and very gentle man I very truly recommend him

I had them look at the fuse box, they don't even have a load tester. The guy checked the voltage. He said, there is 240V on your EV charger, I said load test, then he said, don't have one, I said it isn't expensive, he said he can't afford it. The guy didn't even know the codes, he didn't really even know how electricity works. He was surprised my EV outlet was done by permit, and he asked "So the electricians pulled the permits?".....I said "NO, I drew up the permits and submitted them myself". They talk down to you, but they don't know what they are talking about, then he gave me a quote for $650. I declined and told him I will be doing the work myself, I don't trust you guys. I will take the money from the home warranty and buy the $60 worth of parts on Amazon, I want the job done right. read more

I had to put in a work order through my home Warranty and City First Electric took on the job. The technician helped me a lot on understanding what needed to be done. They kept in touch with me with updates and pricing and they were very pleasant and patient. I would definitely use City First Electric going forward. read more

Tim was on time and efficiently took care of the problem. He was knowledgeable and professional.

Pedro the technician was professional, knowledgeable and very courteous. Great service! Would recommend to everyone!".

Prompt, courteous and kind. Efficient follow up calls on timing, and great communication. I was so lucky to have City First be the company that took the job! Had an issue with an outdoor light not working and they found the problem quickly and got the job done. Text messages and calls to make sure we knew arrival was within a 30 minute window and they were on time. Thank you! read more

Excellent work and professionalism performed. The job was done quickly, correctly, and without any mess. Would definitely recommend read more

Angel the electrician who came to fix my electrical problems in my home was excellent. I would recommend this business 110% to my friends and family. He was very thorough on the work he did. Excellent service. He was able to fix the issues another electrician was not able to fix. Thank you Angel. I appreciate your business. read more

Abdallah was kind enough to wait several minutes for my arrival home, to complete the service call. He was very professional, mindful, and knowledgeable, addressing and fixing all electrical problems. I was very relieved after his visit, having had my electrical issues resolved that same day. Great service from Abdallah! read more

"Pedro was very knowledgeable, respectful and kind. I will request him for future work." One of the circuit breakers on my electrical panel was broken and Pedro was so helpful. Unfortunately may home warranty doesn't cover that type of damage. I was a bit unset but he assured me that that broken circuit breaker was for an electric dryer and would not affect my gas dryer from worker he further suggested that I could get it serviced later if I were to change from my gas dryer to an electric dryer. read more

OMG Awesome Job by Technician Tim Belts with a z not s, from City First Electric.Ca. He was a second opinion after 1st tech from SafeWire electric in Escondido was hear for 3 hour and she didn't fix anything.WASTE OF MY TIME and First American Warranty Company for using them. Tim was here for about 30 min and fixed everything ,even something she couldn't fix. Tim renewed my confidence in a warranty company. read more

Our home warranty sent City First Electric. They came on time and he knew immediately what needed to be fixed. He was in and out in 30 mins and our issue was fixed! read more

Technician was very helpful and made positive recommendation and fixed the problem. Very happy with his service.

Angel is very detailed and does an excellent job. Would recommend Anytime for service read more

City First Electric - Ring Flood light - Electricians Near Me - Rancho Cucamonga, California

I am a disabled lady who lives alone. I live in a 50 yo condo & have American Home Shiield home warranty coverage including electrical. AHS sent City First to me because of a ceiling fan issue. The lights work. The remote works. The fan stopped working. Luciano was very pleasant but didn't stay long. The fan is not hardwired in. It has a long cord. He pulled the chain. Used the remote. Looked at the cord. Took some photos. He did NOT take the fan down or attempt to diagnose the issue in ANY way. He stated fan not working, lights are so not a remote issue. Fan must be replaced & hard wired into ceiling. Had to discuss with AHS. I would love to have it hardwired but couldn't afford it as I'm on SSDI. I just spoke with AHS. They denied the claim based on the service tech's report which stated items missing, exposed wiring. Unable to resolve. A second opinion is coming. This seems a scam on the part of City First. First, he was here 15 minutes. He did not in any way attempt to diagnose the problem, only looked at it externally, didn't even remove the housing & check to see if any wiring was loose, etc. Fan is as purchased complete with cord. Only addition was the remote (worked fine for years as have my 7 others throughout my home). I don't understand how he can say items are "missing". The cord is unmodified, don't understand how he can say wires are exposed. They got my $100 for service call & didn't want to do the work contract covers. Repair or, if unable to repair, replace item. Because his report said it is missing parts (if it is missing parts why do the lights work??) AHS is not replacing. My only way to challenge or appeal is to have a 2nd opinion. Different electrical contractor. Instead, apparently they'd do the work if I had them install hardwiriing & replace the fan, significantly more costly to me, I'm sure. This seems like a scan to me!! read more

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I have a first American Home warranty. first electric was assigned the task. they were very polite when I called. and they called me back with an estimated time of arrival. The tech was very good, professional , very quick. read more

very professional very fast and reasonably priced. I was very happy with their service and highly recommended it !!! The technician was very professional nice he let me know when he would be here and he was on time. He did an excellent job and did it very fast. The office always answers the phone. They are very nice and accommodating. and they mention very reasonably priced. read more

Forgot to update my review. After my claim was denied due to the BS report this company's"repairman" wrote, I had to call another electrician who came over and told me the GFI outlet was faulty and needed to be replaced. That's it!!! He troubleshot and replaced it for me in 15 minutes. Problem solved. read more

I really do not know how this company continues to stay in Business. I had them come out through my home warranty for a small electrical job. They came out and were not sure if it would be covered. Well 3 weeks later and me calling 5 different times with them never calling back, I eventually was told by my Home warranty company that it would not be covered but call back City first if I still wanted the job to be completed. I then called them and asked them how much, they gave me a very high quote which didn't seem right. I asked if I could talk to the manger who does the bids to call me and see if he could lower it since it took so long. A week later nothing. I called again and they gave me the same promise to have someone call me back and nothing. Finally my home warranty refund me since they felt bad how long they took. Speed forward nearly a month and a half later, I got the easy job done for half the quoted cost by a much higher rated licensed electrician. Maybe this company does good work, but I don't know how they still operate since their managers either don't care or don't know what they are doing. read more

Had them sent through a home warranty. Communicated well. On time and found the problem and resolved it quickly.

Tim was amazing! He was fast and had great communication! Would definitely call City First electric for any of my electricity issues!