Holy smokes talk about architectural beauty!!! The hotel was super accommodating and warm. The room…read morewas very clean and the staff were extremely helpful. The valet is worth every penny as is the room service! Strolling through the lobby was a highlight! Thank you!!!

Highly recommend walking through the arcade and it is some of the most sophisticatedly victorian…read morearchitecture we have seen we did not end up staying at the hotel. just visiting the building itself is an experience we recommend when you're in Cleveland. It's free to enter and you can take pictures wherever you want. There are very minimal stores, but there is an ice cream shop. We did not try but it looked good.

I absolutely love coming here!!!! You can find whatever it is you are looking for. If your hungry…read morethey have great restaurants, makeup no problem you have Ulta, Sephora, and Sally's fashion there is plenty!!! You want a pick me up you have Starbucks and two smoothie places, or if you just want to sit and read there's a book store, how about your pet yes there is a store for you loved animal. All in all this plaza!!!!!

28 December 2018…read more I've come here plenty of times to shop in the Fall of 2017 but not recently because I don't need to buy anything. I've been to the Marshalls store, Dressbarn for work clothes and I have also gone to LensCrafters for an eye Doctor appointment. There are other stores here too including Target, Kohls, Famous Footwear, etc. Also, Cox and Sprint are located here for all your mobile/phone and internet/cable needs. There is an AMC movie theatre here too although it is not actually part of Westgate since it is in a separate strip mall directly west of Westgate. I do wish there were more stores here but who am I kidding? I don't shop that much these days so this mall provides the basics....lol. If you are looking for more stores and/or top designers then head over to the Crocker Park mall or Beachwood mall. The parking lot here is huge to accommodate all the cars coming in and out of the mall so you won't have a problem finding parking. Overall, this is a decent mall. *** - 201 total Yelp reviews. - I have written 155 Yelp reviews in 2018.

The big department stores here are Nordstrom, Saks, Fifth Avenue, and Dillards…read more I usually try to park by Macy's, since it's a store most familiar with. I decided to park by Nordstrom instead. I just saw a pic that there was a shooting here back in March of 2018, that's scary. It's rather dead in the shopping center and there's not a lot of cool stores to look at, that's unique. I think the biggest concentration of people would be in the food court area. There's quite a few empty kiosks and stores as well. A sign that shopping centers have dwindled in popularity?

Very high end. We shopped a little here and there and were in the area for the coffee spot next…read moredoor. Place is enormous with great selections and easy parking.

I don't even mind that I got a parking ticket after their machine didn't work. But I mind that it…read moretook me twenty times doing the effing recaptcha to pay it. Are there multiple bots trying to pay parking tickets?

paid for parking and was only a few minutes late and got a ticket! I do not like this park mobile…read morebaloney. there should be a little grace period!

If you ever get a chance to experience Cookies with Mrs Kringle or Breakfast with Santa at Tower…read moreCity in Cleveland- Don't bother! We paid $25 a person + a $40 Service Charge to sit in a freezing cold room eating grocery store cookies, drinking coffee and cocoa from a vending machine dispenser, while a nice woman coughed all over everyone (and we're still sick). Our 6 and 8 year old were bored within minutes since we ended up being the only ones there at Noon and other than a woman reading one story from a book there was nothing else to do. The Staff, especially Erik the Elf, were friendly and helpful but the experience was overpriced and the train ride we paid extra for was a joke. There was no Santa (unless you paid $60 a person for breakfast.), and no Mr. Jingeling, but there was Bruce The Spruce but the line was too long. It was really for babies and small children. There were .3 small cars that went in a very small circle a few times...boring! And the Toy Shoppe was a big money grab. It was like being at the Dollar Store (or Five and Up) with cheap toys that cost $5 and up. The entire event was a waste of time and money. I would NOT recommend!

Tower City Center... more like, Towering City Center of Disappointment. I mean, they said this was…read moreonce a vibrant place to be as the shopping and entertainment destination. Even the Ritz Carlton is within there. What a joke. I remember they had water fountains and waterfalls, you could go to the movie theater, shop at unique places, grab some food at the food court that had great options, and enjoy the atmosphere. Now it's just a shell of itself. The place is nothing special anymore. It's just a walk through to get to the Gund or the Jake on a cold day. You call this a center, more like a ghost town with a few scattered businesses clinging on that will eventually tank. May as well call it Deformed City Center. May as well just throw in the towel because you're gonna need to clean this place up after it gets demolished one day.

I was super impressed by the cleanliness of Kids Empire! We had such a fun time exploring the…read moreclimbing structures and spent about 2.5 hours here. I think it's a good value for the money and the employees were energetic and helpful sharing the rules of the play space. Also, I think the bad reviews listed here are from people getting mixed up with the mall's small kiddie play area (which could definitely use an upgrade).

Kids play area Since…read moreit is winter time we decided to give the indoor play area a try. We arrived when the mall opened on a Monday and had the area to ourselves. The play area itself looked very dirty but the kids enjoyed running around and climbing. They did have a hand sanitizer machine next to the play area and tables and chairs for the kids to sit and eat a snack. They have the vehicles that move if you put a dollar on them. The train is also parked there but at $5 a ride per person we did not ride on it.

Excellent management team--organized, responsive, and genuinely committed to maintaining high…read morestandards. Their leadership creates a smooth and welcoming experience. Thank you for your hard work and dedication.

I love Crocker but something is odd. Most restaurants I used to love are gone, there's not one…read morerestaurant left, what's happening? Other than the good old Yard House, questionable Leo's (great location but food and service are awful), some hot chicken place, Cheese Cake factory ( great cakes but horrible food) and Hyde Park (high end food) that's it! Also, now they moved that grotesque furniture store that took the space of two restaurants and a store, it's alway empty...too expensive for most of us! Why not bring Pottery Barn, William Sonoma, Crate and Barrel, more accessible prices and more variety. I've been to other open malls in California, Las Vegas, the East side etc they're booming and fun! Crocker is definitely struggling it's very sad but soon it will collapse!

I thought I might be able to get lunch at this "mall" but it's practically empty here. There is a…read moreYMCA, a bookstore, what looked might be a food cart (Chik-fil-a???) and overall it was just depressing. This may have been a popular spot in the '90s but I wasn't the only unsuspecting person to wander in here.

Pretty much empty. I remember when it was new. Building facade in decay. Such a waste.read more

I'm glad someone posted a picture of the front of the building. There seems to be three different…read moreparking lots for this place? I wasn't sure where to park or which building was the entrance. I got here shortly after 9 AM, so the store really hadn't kicked into gear yet. Customers are starting to come in now. The main entryway you'll find a makeshift shop with Jade and Asian art as well as T-shirts and dishes and jewelry items. For their back to the right, you'll find a random embroidered, colorful wall art and furniture pieces. Up the stairs is a restaurant and some additional gallery or artwork as well. Left in the entryway is the food market. The food market is your usual pungent odor of fish seafood,in tanks, fresh is best.

I'm not sure on this one. I understand that the Town Center is integral to the Asian Festival in…read moreCleveland every year, but when I visited to go to the art gallery, it was dark, and the ceiling leaked, with puddles, plural, in the shared space upstairs, and outside of the second floor restaurant and businesses. The businesses are interesting, and there is parking and a public restroom, but the space itself is a bit tired.

I really enjoy going to this outlet mall! There are plenty of shops to choose from that are…read moreactually worth shopping at. They also have very respectable prices. Good little area!

We only went to the back part because the front part appeared a little empty but it was amazing!…read moreThere were so many deals and everyone there was so kind and friendly. I brought my parents (who live in Miami) and they were very impressed by the selection, value, and price! A must go!