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    Great Northern Mall

    3.3 (60 reviews)
    Closed 11:00 am - 8:00 pm
    Updated over 3 months ago

    Great Northern Mall Photos

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    Eric D.

    Malls are a dying breed. But I still like to go to them on occasion. This mall is always kept clean. And the security keeps large groups at bay. I do highly recommend this mall. They have very few stores that are empty.

    Something had to be there
    Howard L.

    Recently came here to shop around since I was in the area. This mall is outstanding! It's very active and features a ton of great stores inside as well as its food court it's easy to find parking as well. Not all the stores here are name brand, there's plenty of off Brand stores as well. The store is modern, clean, it's got an amazing layout especially being for only a 1 floor mall. It's definitely easy to get lost because I know I did. It was very active as well for a weekday. At least over 90 percent occupied by tenants. Definitely a good mall to check out.

    Entryway by Ohio Beer Garden
    Cecilia M.

    We decided to visit Great Northern mall for a change of pace. While we were there I went to the restroom. I was absolutely disgusted. The bathroom is super small, I felt claustrophobic as there was a lady with her baby, stroller and her little girl trying her best to manage (poor thing). She was trying to give me enough room to go into one of the two stalls. She had to change her babies diaper. While I used it all I can see was toilet paper thrown all around, "liquid" on the floor!! You know what I mean. The babies little ku's and cute noises kept me from losing it. Listening to the mommy talk to her baby kept me sane. As I walked out to wash my hands "wish I could go through a sanitizing mist" I let the lady know that the little girl needs to be careful with the floors that there are "liquids"! After that exciting brush with disgust, I went to GNC. They sell "Smart Sweets". Anyone watching sugars, it's a great candy. My favorite is the one that looks like Swedish fish. I'll need to do a separate review on them. The mall was very full which is a great sign. There is a police presence which is good. I didn't see store closings. Every store seems to be occupied. They have a Disney Store, theatre, Sears, etc. Other than they need to do a better job with bathroom.

    Kathy M.

    It's a nice mall that has some good stores, especially Disney, which is not everywhere. Unfortunately, Covid hit them hard and many stores closed up.

    Parker W.

    It is still fun to people watch and observe the always bizarre human race. I admire the people that display their complete vulnerability at the mini-massage stations. I cannot believe how the price of everything has skyrocketed. Since when are New Balance 574 $75 at their lowest? I will stick to 6pm.com for most of my clothing purchases. Great Northern Mall will always reign supreme for checking out weird folks wandering.

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    7 months ago

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    7 years ago

    I am impressed that this mall is starting to improve. I like how the products are staring to improve in the stores too.

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    Page 1 of 2

    Ask the Community - Great Northern Mall

    Review Highlights - Great Northern Mall

    And although Sears has now unfortunately closed down, Dillards, Macy's, JC Penney, and Dick's are still there to anchor the ends of the mall.

    Mentioned in 2 reviews

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    China Renaissance

    China Renaissance

    3.4
    (69 reviews)
    2.2 mi
    $$

    Do you ever hear so many people tell you that you absolutely HAVE to try a restaurant because it's…read moreallegedly the BEST option in town? Kinda like when when your Aunt Suzy says you, "Just have to meet my neighbor's daughter. I know she's 47 and still lives in her parent's basement, but you'll really hit it off because she likes 'The Netflix', too..." Well, China Renaissance is that place for me. After being told that I just had to give it a shot, I finally did. Well, the first time I tried they cancelled my uber eats order after an HOUR with little explanation. Minus one star. After I waited the customary 30 days for my anger to subside, I decided to give them a fresh start and ordered again. Based off of reviews, we went with Mongolian Beef and General Tso/Tao/Tsao's Chicken. Fun Fact: General Tso was a real person, and his family doesn't like the fact that an Americanized chicken dish is named after him, but I digress... I opted to add $3 "extra beef" to the Mongolian Beef order, because, well, I'm kind of a glutton. What arrived was a very tasty beef dish that unfortunately was mostly vegetables and without any trace of the "extra beef". It was almost as if my cardiologist intercepted the order and told the chef, "No, no, no... more veggies for Dan..." Tasty? Yes. Worth the $12 I paid for it? Not a chance. Minus one star. The General Tso's chicken was decent, and they obviously use a higher quality of chicken than most places do. There's just one major issue I have with that: I like my General Tso's to be the smaller chicken cuts of questionable origin that I've grown accustomed to. If I wanted huge pieces of chicken breasts in a barbecue-like sauce I'd just do it myself on a grill. Now, I know that General Tso's Chicken is like the chili of the Chinese food world: It's different at every place. Nonetheless, minus one star. Just like Aunt Suzy's recommendation, this was a letdown.

    Kung Pao chicken and Mei Fun were excellent. Orange chicken was not as good, a bit oilyread more

    Photos
    Menu as of 4/2023
    Menu as of 4/2023
    Menu as of 4/2023
    Menu as of 4/2023
    Dining Area

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    Dining Area
    Subway

    Subway

    3.2
    (5 reviews)
    3.4 mi

    07.30.2023: I'm waiting for a flight to Atlanta and decided to stop and grab a footlong turkey…read morebreast sub from the Subway in terminal B for lunch. They were out of tomatoes for my sub and ice for drinks. The lady behind me also ordered a footlong turkey breast sub, but she ordered fresh mozzarella on hers. After I paid and went to my gate, I checked my receipt and noticed I was charged almost 2 dollars ($1.66) for fresh mozzarella. The lady who ordered the fresh mozzarella sat next to me at the gate, and we determined that they got our orders mixed up somehow. I went back to the counter to request a refund of the cheese I didn't order. The lady behind the counter tells me, "I'm pretty sure you ordered mozzarella." Funny thing is, this lady didn't make my sub, she only rang me up, so how could she make this assumption? I told her I still had my sub, and she said they'd need to see it and proceeded to get the person authorized to process my refund. The next lady was rude AF, as if I was lying about my own order, and said she needed my food back for the refund. I explained that I just wanted a refund for the cheese I never ordered, but she said they have to refund all or nothing. When I put my sub on the counter, she snatched it and chucked it in the garbage, never verifying their error. This was by far the worst customer service I'd experienced in a long time. The fact that they were out of items, telling me what they are "pretty sure" I ordered, and the all around rudeness, I don't think I'll be back, and I travel through this area quite a bit.

    Over all the quality of the food was fresh. Service seemed really rushed even though nobody was in…read moreline. They kept asking if everything on the sub was okay not the normal subway experience. It's an airport so notice for atmosphere lol. Overall hope this helps others.

    Five Guys

    Five Guys

    3.4
    (41 reviews)
    4.1 mi
    $

    Great place to stop for a cheeseburger. The burger was delicious and the bun was nice and soft…read more Fries were also delicious and you did get a good portion amount. Had their mocha shake and it hit the spot.

    Today I took my friend to lunch at five guys. We ordered two single cheese burgers one medium fried…read moreto share and two drinks. At first by mistake I ordered two cheeseburgers and then after Dale rang up the order before swiping my credit card I noticed that I only wanted a single cheeseburger and clearly that pissed the manager off because he was so rude hemming and humming and making a big deal of course after I tipped him $4.63 making the total bill $35.48 for two hamburgers a medium french fry, and two overpriced drinks. One was a water for $2.59 and the other was a small soft drink. I even said to the manager I can't believe how rude you are to me he never apologized. He just dismissed me and said nothing there was nobody else in the restaurant. I was there at 3:45 PM June 24, 2025 order number 44, does that mean I was the 44th customer. That's not good. Anyhow, I don't usually leave bad reviews and I always try to be positive but this guy was a total nightmare, rude and dismissive. I know that he's been there a long time and I think it's time that he found another career making hamburgers or standing at the register and being rude to people is not a good place for him. He should be in the back washing dishes. He shouldn't have any thing to do with Customer Service because he lacks customer service. i'll probably never come into this location again. In fact, if there is an district manager, they should contact me. I want to refund because I didn't have a good meal because your manager was so rude to me. You could tell that the employees are scared of him because they really didn't say anything. They just looked at me with a blank stare. I can go anywhere I could've had a steak dinner at Longhorn for $35 but I chose to spend my money at five guys in Westlake. Never again service was terrible food was mediocre at best. Shame on you five guys for letting this happen. Put someone else at the register and in charge of Customer Service he's friendly and outgoing not some middle-aged man who is rude and angry.

    Photos
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A Five Guys hot dog sits on the counter in a Five Guys restaurant.
    A Five Guys hot dog sits on the counter in a Five Guys restaurant.
    A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

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    A close-up photo of a person putting the top bun of their cheeseburger in front of a Five Guys catering box of toppings.

    Great Northern Mall - shoppingcenters - Updated July 2026

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