Darius was exceptional patient and helpful while we were getting my grandmother a new mattress…read more Terrific customer service with a sense of humor and very knowledgeable with all our questions. Thank you Darius!

Collin was so helpful and kind. We will definitely come back and recommend to anyone who needs…read morebedding!

Danish helped me pick out a pillow for my neck! She was so patient with me as I am terrible with…read moremaking decisions and I tried like6 different pillows in the store! I ended up leaving with two pillows as I loved them both and decided it would be good to alternate! I didn't realize she was the store manager until I was checking out! I enjoyed chatting with her so much, and I will be coming back in a week with my husband to order a new mattress for us!

Had a great experience here, came multiple times to dry different mattresses and really took my…read moretime trying each one. Store staff were very helpful and not salesy, answered all my questions and helped me understand the different benefits of each option. I went with luxe adapt soft, I'm a lightweight side and back sleeper with some herniated neck discs and pinched scapular nerve, also got the cloud pillow and eye mask, noticing significantly less pain in the morning, very worth the $$$, thank you tempur-pedic.

If you're buying a mattress, ask for David! I went to many…read morestores and still couldn't decide, but David at The Mattress Firm (Northlake Blvd) was by far the most knowledgeable and helpful person I met. He patiently explained the benefits of each mattress, answered all my questions, and made it easy for me to choose the perfect one. I ended up with the Tempur-Pedic Medium Hybrid, and I absolutely love it!

I had an excellent experience purchasing a bed at their location. Carlos Otto was exceptionally…read morehelpful and detail oriented. I am very pleased with my purchase and i know you will be as well.

We had a most pleasant experience in making purchase with Dennis late in evening…read more. He was so helpful, asked the right questions and actually listened to the answers and guided us to the right place. Helped get delivery expedited. Very knowledgeable & attentive. Knows his merch & the history of mattresses so could show us what was now comparable. Called with a question in the morning and Dennis answered - closes and opens and came to find out he is the manager. Hoping delivery goes as smoothly as sale & mattress is what we are looking for.

Go buy your mattress anywhere but here. I purchased it in November and had problems first with…read moredelivery. It was sprinkling barely when the truck pulled up. They sat outside and they drove away. I called the store and they said they can't deliver if it's raining. Even though it's all wrapped in plastic When I finally got it it was like sleeping on concrete. Again I called the store and spoke with the manager. He said, you have to "break it in". Meanwhile my back is killing me. As of today that it's "broken in", it SAGS in the middle!!!! Waste of time and money. I should have gone to Baer's and it looks like I'm going to have to buy a new mattress. This place is very expensive and unprofessional. And my back is worse than ever!!!

Our experience started out great with Maria helping us in the store, but after that point it was…read morenothing but mis-communication, lack of communication, and overall a very stressful and disappointing experience. We would actually recommend people DON'T use Mattress Firm. We needed two mattresses quickly to the condo we just purchased, as my parents were coming to visit in 2 1/2 weeks. We realized that we needed to act quickly in order for them to have a place to sleep. On our initial visit to the local Mattress Firm, we promptly selected the mattress we wanted to order (we needed 2), and were told there were 3 left in the warehouse. We took the evening to think about it, and the next morning we called in to get exact specifications on the mattresses and place the order. Maria, the salesperson we spoke with, wasn't in but she had assured us she'd handle it and get it shipped in 2-3 days for us regardless. Unfortunately for us, she was impossible to get ahold of (She didn't respond to emails, and the phone number at the bottom of her emails was for a store at which she no longer works, which I called, and was (rudely) told that she no longer worked there). She had told us that she would make sure we got 2 of those 3, so we figured there'd be no problem and that worse case they'd notify us if they were sold. She also told us they would be delivered in 2-3 days so we also assumed we'd be fine taking the extra day to really be sure since delivery was pretty quick. After the weekend, we called into the store to place our order, and were now told that there was only one left (We needed 2). The salesperson we spoke with was unable to help us (and lacked the knowledge to figure something out), so we tried calling another store to get some help. Steve, the salesperson who we spoke with was particularly unfriendly and rude, and even made a snarky comment implying that we were taking up his time talking to him when he could be working on it. I get the logic there, and friends might talk this way to each other, but this is retail customer service. His rudeness made us wish we had the time to cancel the order, find another mattress store, and place an order there, but we didn't have the time to do that (with my parents arriving in just a week 1/2 by this point). After a few more days we eventually heard back from Maria again, and she said she was going to "work her magic" and get us the one bed from the Miami warehouse and the other bed from the Orlando warehouse. There was miscommunication here again as well. We were told we'd get them delivered by Thursday (this was Tuesday night), but when we followed up on Thursday (when we never heard about the delivery window we were told we'd get) we were told that was impossible. Once again, we couldn't get ahold of Maria to figure out what was going on. Then we got another phone call from a guy named Sean who was also trying to figure out what happened and what was going on. So much confusion. So much lack of communication and mis-communication. We didn't know if we were indeed going to have our mattresses in time or not. And at the price we were paying this should have been a completely stress-free purchase. Another day or so later we finally heard back from Maria with a new update on the order of things. Two separate shipments under one sale order. She did apologize for everything, and we don't blame her entirely for everything that happened. The blame lies with Mattress Firm, for their multitude of cracks in the system and failing management. It starts at the top. Last, but not least, once again a case of mis-communication (or lack of communication) after they delivered everything but the one mattress from the Miami warehouse we got a call from the Miami store that our mattress was ready for pickup. So we had to call them back and find out what was going on. They had to look into it, called us back, and cleared everything up, but seriously it was one thing after another with this company. Just a horrible experience. We will never shop Mattress Firm again and strongly recommend people do not shop there. You just don't know what kind of sh*t show you are going to get. We were pretty disappointed, frustrated, stressed out, and we were not expecting that kind of service with the prices we were paying. A hard lesson learned, unfortunately.

i was in need of replacement for a old lumpy mattress. I used the chat/ecommerce service from…read moreMattress Firm. Fran Panzarella was great, she asked me key questions about my needs and helped me select a great Pillow Top Stearns and Foster mattress. She arranged for next day delivery. The delivery guys were on time and dd a great job. This is the 2nd time I have used Mattress Firm and will continue to be a loyal customer!

Excellent service here. Still dreaming of the 3,500./ mattress we tried but decided to pass on…read morebecause we thought we would be happy with th the floor model for 700.- hey this way we can get rid of this and not feel badly once we get the mold out of our house right? Seriously though we had excellent service and they attached the mattress to the roof of my car so I could take him home that same day.

Bought an aluminum bedframe. Tried to return it next day unopened and they refused to take it back!…read moreClaim they "have no way to put it back in inventory ". Stay away from this company!!

My fiance and I are happy customers! We searched high and low for a good deal on a quality…read moremattress, and finally settled on this business. The mattress I originally purchased was very firm. Unfortunately, it was too firm for my fiance. There is a 30-day satisfaction guarantee, so we came back together and found an alternate mattress that better suited our needs, and were able to make a hassle-free exchange. The new mattress is great. Customers can expect no-frills, just an easygoing and reasonable experience at Palm Beach Mattress.

From the owner: High Quality, Hand-crafted New Mattresses. Can be made to fit odd sizes and areas. Customized for…read moreboats, RVs, sleeper sofas and more. See the process on our website: PalmBeachMattress.com

So we spent $10,000 at the store Purchased a bed headboard pillows linens everything that we needed…read morefor this wonderful bed, with the hopes of not having any more sleepless nights or back pain well that didn't happen I barely ever want to sleep in this bed,The customer service is horrendous. We have our bill down to about $7500 so now they call and say they're lowering the credit limit to $7500 not telling us that it's going to affect our credit score and it did and dropped it dramatically. Reported it to the credit bureau the Better Business Bureau and now I'm trying to get in touch with their corporate office.

If you are looking for a very comfortable bed customer service then sleep number one bed is the…read moreplace to go. Jordan our sales associate is friendly courteous and extremely knowledgeable and professional. He made sure that everything ran smooth from the minute we walked in the door till we laid our heads down on our pillow's relaxing on our new sleep number one bed! My wife and I highly recommend Sleep number one bed on Northlake Boulevard.

Great fast food options for a quick breakfast or lunch. Frozen yogurt hidden secret. Especially…read moreimpressed with Sebastian as waiter who seem to do just about everything. Quiet oasis in the chaos of the mall

This Bloomingdale's has a little less variety than some of the other ones in South Florida. But…read morethat's OK. I like the setup of the handbag and women's clothing departments. They are easy to walk through and find what I am looking for. I was looking at buying a new perfume. Numerous people wanted to help me. This was distracting. I tried on a few perfumes and finally picked one. I am a Loyalist member which means I earn points for my purchases. Sometimes they offer bonus points or an actual gift card when shopping in the beauty department. This helps lowering the price in a way. I recommend joining this program because it is free and you can earn some valuable savings.