I would put no stars if I could We have not had our things…read morein there for even a year & when we finally moved & went to get our things, we found 5 dead mice in boxes with our dishes, my sons baby stuff, in the couch & stuck to blankets The mice also chewed through all of my bedding & there were bugs & feces all over EVERYTHING We then called to hopefully get the owners to give some money back for the damages & they refused & said basically it was our job to keep the inside under control What's the point of pest control then? Must not be doing their job either They still have not called to talk to us which I see as very unprofessional & rude We pay insurance too because it's part of the agreement mind you DO NOT RENT HERE, your belongings will be infested with bugs & mice & get ruined

Easy access in and out, I love the fact that for the most part it's no contact…read more I also love the fact that you can just pull up right to your storage unit and load and unload. The facility is super clean and the pricing is ok. Not great, but not overpriced either. I've been using them for about a year and am happy.

When dumpster was picked up our basketball hoop was damaged and they are not taking any…read moreresponsibility for this.

It is not in the listing but they also do dumpsters. The service is terrific. The delivery person…read morewas fabulous. There are absolutely no issues. The removal was also easy. They have several phone numbers so be sure to get the right number. Use them over and over again. I will have to temper early store my garage Contents so I will probably use them again for that. Great business.

Where to start with these folks? They were at our house for less than five minutes when my wife…read morecame to me saying the man in charge had told her he wouldn't be following her instructions (as submitted to the company when we got the quote) regarding what stops we needed to make in what order and that he'd been rude. We agreed to roll with it and make it work, thinking maybe it'd been a misunderstanding. Five minutes later I enter the room to hear him saying to her "You think because we are movers we will just move anything?" I said "Excuse me?" and asked what he meant and he pointed to a medium-sized box holding about 12-15 hardback books packed tightly and taped on top. "Would your husband or you like to have to move this up a flight of steps? I think not." "Are we going to have to call someone else?" I asked. He wondered why I was getting aggressive at that point apparently oblivious to his own tone and belligerence. So on it went; some boxes were "too small" for the dolly, some were "too big to carry up steps" some should have been packed in specially purchased boxes, one item--which contained rare books carefully wrapped and sorted in a particular manner that I've moved alone multiple times and had moving companies move in the past was scoffed at as he asked me to unpack it and repack it into smaller boxes (which I didn't have). The rudeness he gave me was pale in comparison to how he spoke to my wife whenever I was not in the room and she had anything close to an instruction for him (are we loading the truck or are you? He would ask). I gather he doesn't like listening to women. It was a rather hot day. When we finally got to our final location where we were moving he and his team took a water or sitting break every time they moved an item upstairs. So--use a ramp and dolly to move a load of boxes or a piece of furniture--take a break. At $185/hour and the estimated 2.5 hours of moving time that they took longer than the move should have taken this was expensive. I spent the entire time the team did moving items myself from our cars up the steps, including heavy items that I knew ahead of time wouldn't go into a moving truck safely and I wasn't about to ask for help given the attitude he had presented all morning but so much for "would you like to move something upstairs--I think not". You know, there are actually a lot of things I'd rather not do and sometimes that's reason enough to hire professionals to do it for you and moving is ostensibly this man's job. If he doesn't like it he should investigate another line of work. I've used 3 or 4 moving companies in the past and never faced anything similar to this. I've moved with friends and none of us were professionals yet we finished in half the time too--in August heat, December drizzle, rain, up four flights of stairs or across yards you can't park in. Like a lot of occupations I gather moving has its share of complications and difficulties but I thought I was hiring moving professionals who are able to navigate those difficulties. I itemized a list of things said or done that were unprofessional or inefficient and sent it to the office manager of this company and gave them time to respond and/or make it right. They didn't, so I'll post my reviews so that others don't end up with a company that makes a stressful and difficult day--moving day--even harder. FYI, it seems the office manager is the wife of the man running the truck and moving so good luck getting any correction on anything they do wrong. So why two stars after all of that? Because despite the man's belligerence his crew--three young people who seemed to be about 16-20 years old--were all hard working, friendly, polite and doing the best they could. I gathered two were his children and one was a friend of theirs. They mitigated some of the damage done by the company's horrible customer service. Also FYI--there are multiple listings for this company for different cities in the area; I believe all route back to the Gallatin location and all are the same small crew. I'd recommend one of their competitors, maybe 6th Man Movers or Two Men and a Truck who I've found to be nothing but professional and who have much better reviews than these folks.

I moved several times with American Movers. And I will not use anyone else ever. They do care…read moreabout there customers and there belongings. Never seen a Movers company to treat with such care every single pice of furniture. They always been honest and fair. I totally recommend and trust them.

Next day service as needed. Quote was same as original stated. Very fast, and efficient at clearing…read moreout my garage. As requested, separated recycled items he can take to recycling at dump convenience center. HIGHLY recommend Junk Genie for help clearing out junk.

The customer service rep explained the process, she gave me a fair price to haul 2 trucks full. I…read morechose to pack my junk which made it a little cheaper. A gentleman came to discuss the "estate clean out", I agreed and they came on the day scheduled to remove all the items. I had two truck loads! They were quick to return between loads. I also had an old riding mower they were able to move for a little more. I would recommend them.

This moving company goes above and beyond to make your move as stress free as possible. The movers…read moreare professional and personable. They handled my belongings with care as well. The owner, Matt, was there to answer all of my questions and concerns prior to booking and I highly recommend them.

What a great experience! From the minute I contacted Jennifer seeking help to unload 2 shipping…read morecontainers we had coming in, Crossroads was "on it". She called when she said she would call, made sure we were up to speed on every part of our unpack / furniture install. I called other movers but the didn't measure up in their professionalism and didn't give me any confidence. When the movers (Mike & Keith) came out they were 100% efficient and professional. I won't need to shop next time I need help moving, there's only one place I need to call. Thank you Crossroads for making my life easier.

VIP did such a great job clearing the junk from my garage. They were quick to respond, very helpful…read moreand the best price that I found. Highly recommend!

My experience with Junkdrop was dismal and unprofessional. We used them previously (several years…read moreago) when they were using young high school and college kids and all was good and went smoothly. I used their services several weeks ago and it will be the last time. They dropped off all of our things at a woman's home; they literally dropped it in her front yard. The homeowner found our name amongst the pile of rubbish and called my husband complaining about our stuff being dumped in her yard. He had to explain that it was Junkdrop that did this and we had nothing to do with it. What a debacle and embarrassment to their company. There was also no offer of refunding the expensive costs we incurred. We will not use them again, and unfortunately, I cannot recommend them anymore.

Great service. Friendly and hard workers. Feels great to have all that junk removed and taken care…read moreof for a reasonable price.

These guys deeply scratched my drywall causing an $800 repair. Not only did they not even…read moreacknowledge or apologize for the damage, they don't have insurance coverage that takes care of this. Avoid this company at all costs.

They were here and ready to do the work…read more The advertisement about them was real. They were courteous respectful and professional. I didn't walk down 61 years to get any service to come out and not do the job that I am paying for them to carry out and not listen to me. They didn't know that I had two other companies send their people out ,they changed the price on me after seeing the large TV that I had told them about on the phone. One said we are going to need two trucks ,which would cost me more which I had previously explain I was on a tight budget.thier response was just order one truck it'll be fine we have an extended cab. I want to make it plain I had talk with both companies a couple if times before they even came out to my house. I sent them both packing . Say what you mean and mean what you say.