Cars were stolen and detective/s were lazy working the case, called 3 times (once after I reached…read moreout to superior) and finally sent an email saying the case they they barely worked was suspended. Told them I wanted to press charges against thief that wrecked car since it was stolen from their county and was directed to the city it was found. Tried telling that county and they directed me bk to the other. Neither county seems too hung up about stolen or vandalized vehicles. There's articles on reddit and videos on tiktok regarding it. I'm also assuming that's why reviews have been turned off on their Google.

Thank you Robert Dickerson my angel who saved me! I was scared almost 30 feet up on the highway…read morewhen my car stopped out of no where. I was coming from San Antonio on the toll way. Sorry if I was acting jaded, been going threw so much and been so discombobulated. If I had car lol I would have brought you cupcakes or something. A+++++ How can I ever repay you Travis County. Thank you from me and my boys !

The officers and people working at the Austin Police Department are always looking for ways to help…read morepeople in the community be safer and figure out how to make a better place in the world. I appreciate the dedication and attitude that the people at the department have and the outgoing and friendly attitude towards helping everyone.

I was assaulted by someone and called the Police. There response? "We're not investigating those…read moretypes of misdemeanors, unless you have the name anddetails of the person who assaulted you." So let me get this straight. I'm the victim of a crime, but I'm supposed to do your job for you? N.W.A. had it right when they said, "Fuck the Police". They're useless anyway. I have a wonderful idea. Do your fucking jobs, or admit you don't actually care about the residents of Austin. We as a city pay a lot of money to the APD. Do your jobs, or admit you're useless. And no. "We were defunded" is not a valid excuse. I'm Autistic and Bipolar, but I'm capable of doing your job. You have zero excuse. Do your fucking jobs. It's not our job to investigate crimes we are victims of.

My wife was in town on vaction and her rental car was burglarized. Over $1000 dollars worth of…read morestuff was taken (including serialized numbered items) and a vehicle window smashed. PD told her they were not going to dispatch an officer and to file her report online through an AI driven website. When the online system was having glitches she was told it would be 14 days before they would get back to her so she wouldn't be able to file the police report till then. I dont know the laws in Texas but I would believe they would be similar to our state, where the burglary to a vehicle plus the theft valued over $1000 dollars plus the damages to the vehicle would equal 1 misdomeaner and 2 felonies. I too work in law enforcement and this would not fly at my agency, especially involving felonies.

I have two cases that have never been addressed. One was entered into system assigned to civilian…read moreassistant to then APD COP. The other was entered as a case but bungled so miserably they lost notarized , written testimonial evidence. The exact type of evidence is REAL WRITTEN DOCUMENTARY evidence that demands protection during receipt, storage, transfer , disposition and disposal. The OPO is a duplicate office of the APD internal affairs but a far less competent and far below satisfactory performing agency. But the APD internal affairs cant be trusted to investigate dirty police. That is why the city commits waste and abuse duplicating agency in place office. The OPO lost the evidence , then fabricated excuses , then lied but have said im " banned " from the building. Banned is comparable to a rock song from guns and roses. Banned due to words used and verb-age. This is only introduction. There is plenty meat to outrage over. Pending At this point i have 2 open case with the city of Austin Office of Police Oversite. 10/20/22 my pov was towed from a paid parking space. It was on my Chase Bank debit card. I was assigned a case worker and to date there has been no official response to why my pov was towed despite paid to park status. Led Zeppelin would say "Its been a long time since I rock and rolled." But in thos case with Austin OPO ots just 3 years due. Back to case number 2. I slight storm entered and left the 78750. Im driving my 2008 Dodge south between Lake Creek and Spicewood Springs Im in my own lane and stayed there. From behind i am hit by late model Cadillac Denali. Right away the driver is trying to evade contact. I get out of my pov at great risk and locate white in color SUV. That is how i will refer to at fault vehicle going forward. I make contact with 60-65 yoa white man with his window down. He agrees to meet in strip mall parking lot. Ive snapped a picture of his tag and have my documents in hand. I get close enough to observe a heavy odor of alcoholic beverage emitting from his person. I am dialing 911. As his breath knocks me over , he starts his car and is leaving. The 911 operator tells me " no police available and orders me NOT TO FOLLOW. The driver gets away. The city of Austin has a responsibility to man 911 with trained competent emergency operators. They do not, did not and will not. 911 tracks all police officers 24/7 and know exacting location of all on duty police. Its not even a new technology. Its been around for decades. There is an officer on scene at a less priority call that can break free and look for two tons of steel on wheels operated by a drunk. That is a weapon that will /can/would/might wipe out you and family. The entire handling of this has been a ridiculous escapade of emergency service failure. I completed a APD affidavit issued to me by OPO. I got it notarized and took it to the OPO. I hand delivered to OPO and went on my way. No receipt was issued and that was OPO failure 1. A piece of notarized affidavit issued a written piece of real evidence . It requires a CHAIN OF CUSTODY. The mishandling of evidence brings instant credibility issues to the OPO. The unwillingness to do a job as assigned and required by a civilian assistant to then COP Chacon is unacceptable and stands alone on its own dis merit. Janet Jackson is performing superstar. She is from my hometown. Its only reason I know who the administrative assistant that wont do her job a few years ago. Right away I experienced barriers to effective communication from the OPO. On two separate instances , i drove to OPO and made contact with front desk. It was summer and I was advised the office was closed due to AC issues. Yet most or some other offices were open. I really dont know much else at this point. The next time I went to the OPO I eas advised the affidavit was lost /misplaced/thrown away or discarded with no known location available. Never again did I come aware the OPO ever had the paperwork. This has transpired pver a few years and I KNOW THAT DUI fatal accidents proliferate on the streets and highways of Austin, Texas. Its going on NOW. My car was total loss. Never recovering at all from impact of felony hit and run primarily SCREWED up by 911 dispatcher upon initial report. During first year of my case the OPO director was tired of dealing with me and i was advised by front security desk that am banned Director Ellis was advised of my intent and presence and came dowm out of his own office in person. Ellis is a veteran USMarshall agent. He should absolutely know how to receive, safeguard, process, transfer and dispose of REAL DOCUMENTARY EVIDENCE. But Ellis took wasted LEO resource and called on duty APD to trespass me. The APD arrived on scene and DID NOT TRESPASS ''me because he is street cop and know im not there as hobby. Official business

Showed up to a wedding and expected money from the brides mother. would not provide a receipt and…read moregot aggressive when asked for one. Would not "hire".

BEST DEPUTIES IN THE WORLD! Thanks to HCSO and surrounding agencies who gave countless hours to the…read morerescue, restoration, and protection of all who were affected by the recent floods. You are dedicated to your community and it shows in all you do. From the bottom of our hearts, we love you and appreciate you!!!!

This department has nothing better to do than give people tickets for going 8 miles over the speed…read morelimit. I've never seen so many cops, in a tiny vicinity, just lurking around targeting cars that aren't Teslas, Landrovers, BMWs or some other luxury vehicle. I hate driving through here. They could literally downsize to 3 police and be fine.

So just to be different, I'm at the busiest intersection in West Lake Hills during rush hour, and…read morepolitely rear-end the car ahead of me. I wanted to see how efficient the West Lake Hills Police Department is. They're pretty efficient. Okay, that really wasn't the original plan, but that's what happened. And after moving our cars and calling in, two units arrived within three minutes. Both officers were courteous, professional, and polite, exactly what I expect sworn peace officers to be. West Lake Hills PD provides a handy preprinted form to fill in with exchange information, and that standard CR-2 crash form to submit to the Texas Transportation Department (I did mine electronically). I was in & out of this collision within a half-hour, and I'm not sure it gets much better than that. And finally, I'll probably delete these last two anecdotes, so enjoy them while they last: 1. When my officer was radioing in my license, he described me as a "short white male." APD describes me as a "short Asian male." 2. The second time the driver of the other car called me an idiot, before the cops got there, I seriously considered responding with "But there's not a scratch on my vehicle and your trunk is now a fucked up mess. Do idiots buy better cars?" But I didn't say anything. When involved in minor collisions, I take deep breaths, and the higher road.

When is it okay to rate the police department five stars? When they come by as a courtesy and are…read morepolite and don't make you feel stupid for calling them. You see, some weirdo kept banging on the front door, claiming to be the police. We looked out the peep hole but, said idiot covered the hole. You can never be too safe- so we called 911. The female operator who answered was rude as all hell but, the officers that came by were awesome! Note to 911: I understand your job is stressful and time is of the essence but, your attitude is condescending and unhelpful. Note to CedarPark PD: You are a gem in the world of police forces.... thank you!

Got fingerprint cards. Very straightforward and helpful. Come here if you need to get someread more

The elected officials of the City of Lakeway make excellent decisions and keep this City a clean,…read moresafe and comfortable place to live. The police department is responsive and respectful of the citizens here. We are happier here than any of the other 9 cities we have lived in.

The city of Lakeway government offices and elected officials are mostly a mess. The city is…read moregrowing faster than they can keep up so instead of recognizing and dealing with that they try and rule by fear. There are police everywhere. As soon as you enter the city you feel the eyes of the law on you. Ready to pull you over for going 3 or 4 miles over the speed limit. Which is very sad because the city of Lakeway is a wonderful place filled with great people. Too bad it's ruled by an oppressive government. The Lakeway government has created a "this is Lakeway" mentality to strike fear in the people who live and visit here. In fact the mayor kept repeating this when I met him at a house I built in Lakeway. All I wanted was clarification as to why my certificate of occupancy was denied. He could not give me a precise reason and just kept saying "this is Lakeway". Instead of being helpful and acknowledging the fact that their building codes enforcement office is overwhelmed and understaffed they have made it almost impossible to build in Lakeway. I really think they do this to discourage people from building there. They change their interpretation of the codes constantly and their office is so unorganized and mismanaged it's pathetic. Again the residents and the city it's self are beautiful but right now the government offices are a mess. I suggest buying an existing home and setting your cruse control to 30 mph lol

I never thought I'd have anything good to say ever about a DMV but this place, or I should say the…read morepeople who work here are great. Krystal Rutherford was kind, patient and helped me get my license renewal done. She very obviously takes great pride in her work and I believe would make a great leader if given the opportunity. Her work ethic and personal skills are a combination that isn't seen too often much anymore. Her and the team around her worked well together to attempt and succeed in resolving an issue where the signature pad would not allow me to sign. This was just one more issue on top of the other tech problems and she kept her cool and professional demeanor the entire time. Also, the woman with short hair and glasses who was calling ticket numbers was great!! She really kept things rolling! Kudos to the staff here. The people make the place, and it's nice to see a non toxic workplace.

I came here to Renew license. Appointment was at 1pm. I checked in at 1:05 I was out by 1:35. Staff…read morewas friendly and welcoming. From the gentleman in the front two the two ladies at reception to the one who serviced me. Service was fast just being proper documentation and it will be a breeze. Must note that this location is appointment only office! NO WALK INS