This is for the "Fourth" celebration put on by the city of Leander, Leander is clearly in the class of 'World class cities" when it comes to the Fourth of July. First; The choice of location. Planners clearly anticipated the size of the crowd of attendees. Second; Adequate facilities placed properly on the site. Third; police and other first responders acting like what they are, namely, our friends and neighbors. Fourth; Brief sincere welcoming greeting from the mayor (No self aggrandizing campaign speech). Fifth; top shelf music program featuring two delightful musicians and bands. Sixth; FANTASTIC FIREWORKS DISPLAY. Thank you Leander from a neighbor from Cedar Park. read more

Continuous issues with city services, even after we moved away. Still receiving water bills despite having had my service disconnected on our relocation date several weeks before we moved. This has been a couple of months now. Customer Service Rep. at the utility number was too busy endlessly repeating herself to even listen to the problem, and when I was finally able to get a word in edge wise her response was, "I don't know, you moved, pay what you want or don't pay it". She then repeated that a half dozen times. When I expressed concern that this would cause the new residents in our old house to have their water shut off, the customer service rep said, "Why do you care? You don't live there." On three separate occasions in the three years we lived in Leander our recycling bin was taken away by the city and all three times the excuse was they mistook us for another address. Serious nepotism issues with local hiring. When a local publication expressed concern about restaurants leaving seemingly in droves from Leander, the Chamber of Commerce spokesperson essentially threw her hands up and said, "So what? I'm not concerned." Leander loves its high tax rate, its status as a bedroom community with scant infrastructure and its sub-par civil service. Frankly, after dealing with the city for three years fumble with even simple tasks, I'm glad we left. read more

What can you say about a city? It's cute. It's quiet. It's where my BFF Laura L. lives. I like that it's still close enough to Austin that you can still get to stuff quick, but it's still far enough out that you can still see the stars. For real! I actually saw the big dipper last night! How often does that happen these days?... So hey! I I will visit. I'm I might buy a house later. So you should visit too! read more

To Ashley A. I don't know how to write a reply directly to you, but City of Leander eventually does come back with an email that they received the application and ultimately that someone else was selected for the job. I have applied to several jobs for which I was OVER qualified for, and didn't get interviews just emails that someone else was selected. Not sure what they are looking for, but Leander is a small town I'm sure they already know who they are going to select for jobs. Good luck in the future. I like living in Leander, I'm looking forward to continued growth and rising property values. Just beware of the Leander Police, they are pretty strict and don't mess around. The fire dept. guys are really friendly, and love to take kids on unannounced tours of the fire station. I wish they would put some damn sidewalks on pre existing streets, even though they require new projects to have sidewalks already installed. but if something was built 10 or more years ago the city should pay for sidewalks, there are no sidewalks in my subdivision and I think that's really unsafe, not to mention lack of sidewalks or bike lanes on 2243. Not cool. read more

If I were a Business and the service person did as little as what I experienced with City of Leaner water division, I would have a talk with him. COL has a lock on anyone who lives in Leander and wants water. If one of my employees did the absolute minimum for my company, I wouldn't fire them at that time. I want my employees to make my customers happy. I love Leander. I'm living in my 5th residence in Leander. The garbage company has been great. They change out your large container for free when it's broken. I only mention the garbage company because they cover Leander but they're a company. As a company, they continue to have a desire to make their customers happy, or at least content. City of Leander could have given me a small piece of plastic which probably cost them 50 cents (a 5" cap for my water cut-off valve), being that every house has them. "City of Leander doesn't give those out unless we break them ourselves." He is within his bounds to say that. Imagine if he would have said, "I don't have one in my truck but I'll stop by with one during the week sometime." That small thing could make a customer happy. This house is 21-years old. I'm sure that it has never replaced the cap. I could say more about the way he described what was under a foot of packed mud, which he said was about 3 or 4 inches. He doesn't help customers take the mud out. The problem is that after I got the mud out, the turn-off valve is not the way he described it. I understand there may be various types and he didn't know what was under the mud or I misunderstood him. Imagine if he would have helped with the mud or said that he'd check back with me to make sure everything worked out. A small thing that he did not have to do, but it would have made this Leander homeowner happy. Nope! read more

I've loved living in Leander, but it is a shame that utility companies have monopolies based on area. The water company in particular. Several months ago I paid our bill but got a letter in the mail dated the 16th of that month stating that we had an overdue account and they were charging a $10 fee for the overdue bil. After looking into it and seeing that I paid the bill and mailed it out on the 12th I called them. They had received my payment but did not post it until the 16th after the form letter was mailed out. I was told on the phone that I would still need to pay the $10 fee as they received payment late. It was due on the 15th. Which by the way was a Sunday! Now, months later, our water was turned off with a notice taped to the door saying we didn't pay our bill. I double checked and I was never sent a bill for the month of July. I was also never sent an overdue notice. When calling up to the water company I was informed that it the home owners responsibility to know when and for how much their bill would be due for and that in order to turn back on service we would need to pay the $40 reconnect fee. When asked about why a notice of non payment was not sent nor a phone call made it was repeated to us that it is the home owners responsibility to know that the bill due on the 15th and that without the $40 fee service could not be reconnected. In addition to that we could pay with a credit card over the phone for a $2 fee and service could be turned on today or we could stop by their office to drop off the payment and the water would be turned back on in the morning. I've now decided that I will call them on the 5th of every month to ask what the amount of our charges for that month will be and hand deliver the check to ensure delivery. It's a good thing that my other utility and service companies have better customer support because if I would never have the time to go to all that effort to get them paid as well. This issue with the water company is enough to make me wish that we would have researched City of Leander services prior to moving out here. read more

Utterly useless and incompetent staff. They cannot even figure out how to enable trash service in under 2 weeks.

City of Leander is Great to Live but be prepared for High Property Tax and Utility Monopolies. Water Utility company is ridiculous, I pay on time every time but they keep giving me late payment charges. When I call to dispute they just repeat things over and over and don't even listen to what is the problem. How can they fix the problem if they don't care what you are even asking. Anyways I told them I have all the paperwork showing I payed on time and I'm not paying the late payment charge. They responded back to me by putting a sign on my door saying my water will be disconnected!!! Even though I made all payments on time and my account was paid in full minus there late payment charges, I had to pay them because I NEED WATER. This company has a total monopoly here and they know it by making residence pay even though there system is at fault and is garbage. read more